[Resolved] Aircel — Worst/bad service | |||||
Very bad service provider... Daily they deducted my 5rs as they had activated some service even i had stoped the service den too they deduct the amt regularly and after every 5days 50rs is deducted for the same service which i had complaint for stop..i have given complaint many time to customer support executive they say the receive is stop and will give you refund but they dont give the money back and if we ask the status of complaint next day thee said amt will not be refunded and while customer talking the customer support executive disconnect the call.. if we tell them to transfer the call to Senior person they dont transfer the call... Vindo, Deepak, vikas, rajesh, ashish, these are executive misguide me as said service is stoped and money will get call and disconnect the call without giving proper solution in between the conversation... all false information is given to me.. Provide proper training to your employees they dont hai telephone etiquette and manner how to talk with customer.. Do aircel give training to end call quickly without giving solution... I was using aircel from more then 12yrs... You are loosing your customer ... you guys are proving us to shift to other network ... they put the call on rejection i[censored] are irritated... dey dont want to speak with irritated customer ... Request you to give training how to give correct resolution to irritated rather disconnecting the call... even TL need trainning... Worst Service ... Please close your network... you guys provide Horrible Service... Was this information helpful? | |||||
Apr 2, 2018 Complaint marked as Resolved thanks Aircel customer support has been notified about the posted complaint. Verified Support May 08, 2017 Aircel Customer Care's response Dear Customer(Hbaig), We are forwarding your issue to the team. Please allow us some time to get back to you Warm Regards, Aircel Social Media Team Verified Support May 09, 2017 Aircel Customer Care's response Dear Customer (Hbaig), We hope your balance related issue has been resolved now. Warm Regards, Aircel Social Media Team | |||||
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We are forwarding your concern to the team. Meanwhile, please share your alternate number.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We hope that our team got in touch with you and your concern has been resolved. Please feel free to let us know in case of any further assistance.
Warm Regards,
Aircel Social Media Team