Aircel — WRONG BAL DEDUCT AND THEN CALL TO CUSTMER CARE BY CONSUMER C.C.E HANDLED VERY RUDELY AND CALL DISCONNECT. | |||
sir, my name is Ashish Bisnoi and my aircel no. is [protected]. i have problem with my aircel no. . sir my balance deduct many time from my no. and todays morning i have use own f.b profile then some time i have check own ball my 30 rs is deduct in my main balance. and then i call in custmar care they not give any response and talk very rudely and after that call disconnect... and after some time i have again call to cutmer care my call is banned and not connect... Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Ashish,
We would like to inform you that as per our records
subscriber have been charged for downloading of NDTV pack via WAP mode on March
10, 2015 on shared Aircel number [protected].
Further
we would like to clarify that as per the usage charges are correct and no
adjustment is applicable for the same.
Regards
Team Aircel
We would like to inform you that as per our records
subscriber have been charged for downloading of NDTV pack via WAP mode on March
10, 2015 on shared Aircel number [protected].
Further
we would like to clarify that as per the usage charges are correct and no
adjustment is applicable for the same.
Regards
Team Aircel
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in