[Resolved] Aircel — Wrong bill - Automatic activation of VAS and added to bill | |||
Hi, I have been using aircel postpaid. My mobile number is [protected]. I have got bill of rs.520 for using VAS service. But I haven’t used anything. I have talken to customer care, mailed to [protected]@aircel.co.in, but no response. First they told, the amount wont reflect in bill, but now it is generated and outgoing facility blocked. Even 198 can’t be dialed. I have been quarrelling with you people since 15 days regarding this but none of you are ready to fix it. Let me know whether you can fix this issue or not. Am frustrated about your services and the way you behave on service. I won’t pay the bill until my issue is sorted out. Regards, S.Sakthivelu Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in