[Resolved] Aircel — Wrong charges

ROHAN GAUTAM

from Mumbai, Maharashtra

Address:

Ghaziabad, Uttar Pradesh, 201003

This is inform you that my Aircel postpaid number is [protected].
and the Aircel plan is FnF 175. the benefit of plan is

Free Aircel to Aircel (only a particular number). which is [protected]
Free local 200 minutes per month.
Free 100 messages per month.

i shock today when i receive my bill . the bill amount is Rs - 701.00

when i just call only at which is free on my number.

many times i talk to customer care but still no response from your side
Except this one of your customer care misbehave with me.

please revert me back as soon as possible. and regenerate my bill.

(currently my number is off, coz my outgoing call is not active.) you can contact with me on [protected].

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Nov 27, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Aircel Customer Care's response Dear ROHAN GAUTAM,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Oct 27, 2016

Aircel Customer Care's response Dear ROHAN GAUTAM,

We request you to please share active Aircel number in order to look into your issue.

Thanks and Regards
Aircel Social Media Team