Aircel — Wrong promise

Address:Chennai, Tamil Nadu, 600039
Website:Aircel

Dear sir,

My aircel number is [protected]. I got a message that for rc198. U will get 1gb internet + 1gb additional internet for 28 days on 30/04/2016. So, i recharged rc198 through aircel website. After that i got message that enjoy 750mb internet for 21 days. Please take an action. I have attached that snapshot of the message also. Spoke with customer care. But they are not changing to the mentioned plan
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Aircel customer support has been notified about the posted complaint.
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Dear Karthikeyan Kesavan,

We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:

Recharge Date:
Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear karthikeyan kesavan,

We hope our concerned team got in touch with you & shared all the requisite information with you.

Warm Regards,
Aircel Social Care Team

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