Airindia — denied boarding

Address:

400709

I want to file case against air india counter representative named priya sharma of air india who doesn’t allow me to board my flight due to her personal grudge.
Though i am in boarding line before 50min and met her at 43min before
Flight details:
Ai 673
8.20, mumbai to patna, 27th october 2019
Apart from my money loss, i have a mental trauma talking to that lady. She denied me to board just because she had bad mood.
I want to file a legal case against your representative priya sharma. Please let me know the jurisdiction where to file a case against her.

Please let me know the required asap.

In relation to that, since air india management kept denying that i was not in boarding row counter before 45 min. I tried to check cctv footage from gvk facility but it requires some formalities. These formalities and police complain can be carried out only after 14 days when i will come back to mumbai. Please help me in filing a case so that i can acces cctv which would be stored only for 1 month.

This is only the sole proof of air india negligence and lie

This will help in compensating for my mental trauma that i have gone through.

Please do the needful and keep me informed.