Airports Authority of India Complaints & Reviews

Paid rs 60 for a plate of samosas to baker street, lite bite foods pvt. Ltd. As per the menu, infront o[censored]s one samosa was bought from neighbouring stall of naashto where a plate is for rs 80 with 2 pc's of samosas, we were offered one samosa bought from there by baker street which we returned in protest as menu doesn't specify quantity of samosas in a plate refund our apologies were not offered even.

A bottle of water was also bought payment of rs 40 was done but bill was not issued.

It's a case of cheating by purchasing 02 samosas for rs 80 and selling as one for rs 60 to a consumer and that too openly.

How these companies are given contracts by airports authorities to run such businesses where the intentions are of making money by all means without any ethics.

Kindly take the necessary action and advise the outcome so that our fellow travellers don't face such kind of problems in future.

Need the refund for the bill for order number k00002919 dated 20/05/2018 bill bp00002920.

After 3 days, someone call me named gourav mehra. His phone no is [protected]. He told me that he is the hr of airport authority of india. And tell me that i am shortlisted to a requirement of indigo airlines. And i have to generate my id and for that i have to pay 2050/- and then he sent me an account no -
Sbi a/c name - kapil kumar, a/c no.- [protected], ifsc code - sbin0019100. And that's why i have daught into my mind. And i search by that account. And then i saw that he is a fraud. And then i go to airport authority of india' s site and then i called there by helping of that site names www.aai.auro. the phone no is [protected]. But they can't help me to keep that fraud. I tell you please help me to keep that fraud..

Hello,
I am travelling from hyd to vskp on spicejet. We were boarded on the plane and for more than 40mins we did sat in the suffocating aeroplane as the air condition system has failed. We were not intimated or at least made an arrangement for us to wait some where else. Kids were crying. The seats are better in a non-ac bus than these here.
Please take an action if there is still justice is prevailing in our country.
Name:solomon george
Ph: [protected]
Doj: 7th may, 18
Seat: 16d
Spicejet

Yesterday i went to babatpur. Parking men are big nuesense there. Everyday there is lot of fights. So many newspaper coverge is there.
Time slip that we get is 5 minutes before & at exit point they fight for money.
Earlier 15 minutes were alloted which was cut down to 10 minutes & we actually get less than 5 minutes. On top of it they manage to delay in taking
Money so it crosses the time.
Make it man less it should be machine operated.

I want to lodge a complaint against the lady security check in guard who was in-charge of checking the ladies physically on april 28, 2018 at around 6 pm at ranchi airport.

I was travelling along with my son (Who is just 5 years old) by indigo flight 6e 997 on april 28, 2018 (From ranchi to bangalore scheduled at 7.20 pm). When i went near the security check-in counter along with my 5 year old son, the lady security check in guard shouted at me that i need to send my son to the male check in counter. When i told her that he is just 5 years old and cannot stand alone in the male check-in counter without any escort, she yelled at me that he is not that small and it's close by only and she will not check in (As if he is an adult and not 5 years old). My son started crying very badly ad she again shouted at him saying that he is a male and she will not check him.

Luckily my father in law was also travelling by the same flight and hence i sent my son along with him for the security check in. When i asked the lady security guard that what if i was travelling alone, she very rudely replied that she doesn't care and she would not have checked him in the female que. I told her that i am frequent traveller and have been at different airports but have never seen such a rule for a small child but she kept on shouting at me.

I just want to ask a question - doesn't a 5 year old need an escort?. What if i would have sent him in the male que without any guardian (As the lady secuity check in guard present there refused to check him) and someone would have physically assaulted him in the que or have done something to him or my son himself would have run away somewhere? Who would have been responsible for that?

I urge you to train your security check in guards to understand the difference between a small child (Just 5 years old - to be very specific) and an adult.

I am not sure if any instructions would be given to that guard or not but am eagerly waiting for your reply - this is not just my question but i am worried about all mothers who travel alone with their small kids.

Regards,
Sweta

For every security pass made by the security section a random fees of 50/- is collected. Firstly there is no written rule that says about fees. Secondly there is no receipt provided for the money collected. Where does the unaccounted money go. There appears to be a random corruption at the pass making section headed by mr saxena and two other staff boys.

In dabolim airport goa. After witnessing a porter strike a deal with an able bodied woman to put her into a wheelchair and take her, her husband and her daughter to the front of the check in queue i posted on a goa forum about it. I'm shocked by other travelers accounts of this scam. I have had over 200 replies. The forum is called 'goa paradise and dreams'. Most have either witnessed or have been approached by wheelchair porters offering a wheelchair and a trip straight to the front of check in for various amounts including £10 and €20. All are able bodied and declined although lots do take the offer. Also people who have needed the wheelchairs have been refused when payment was not forthcoming. All complaints have fallen on deaf ears while the porters laugh at the passengers. I'm disgusted to say the least. This is a new low. The porters must be stopped from taking money of any kind. Stop the 'tipping' and there will be no cause for the porters to offer the wheelchairs and priority check in to able bodied people. This will save queue time and leave wheelchairs for genuine disabled people. It's an absolute outrage that disabled people have been refused and/or tossed out of wheelchairs because they wouldn't pay. I would also ask that you consider if the 'wheelchairs go to the front' rule be abolished. Obviously there will be certain cases that need to go through quickly but the majority of wheelchair users are going to be sitting whether they are in a queue at check in or are through to the other side. Members of my own family would be fine waiting their turn. This will stop the able bodied jumping into wheelchairs and will stop the porters scamming such large sums of money.

Parking collection people charged fee for pick up by auto which didn't even stay for 3 min at airport as i booked auto when i was outside arrival gate near sbi atm, he immediately picked me up... But a guy named kamal solanki still kept asking for money and gave us a parking receipt when asked so by amazing india contractors... This is not acceptable... I haven't seen any one collecting such pick up fee any where in india... Bad gesture

I traveled on 22nd march from delhi to udaipur via indigo a 320, during entry point checking i asked security personal where to keep the power bank, they assured me no problem it having in flight baggage, but later they called me up and asked to open the baggage and confiscate the same, it seems they deliberately assured me for such act.
Now i wish i could get back my power bank at my home address...

I got a call and they told me that your resume is selected from shine.com. U need to pay 2000 for registration. Your exam will be taken and interview. I did all things and now they asked me to pay 13500 rs. I did not pay and i asked them for a refund. He told me his name is
Aditya thakore and the account holder name is kapil kumar. So please guys don't trust on this thing's. My id - [protected]@gmail.com

I was traveling on 06.03.18 from chennai to kolkata. I placed my apple iphone 6s on charging port near gate no. 2 of departure and forgot to collect the same while boarding the plane. However when i called the airport authority the next day regarding the phone, they couldn't locate my phone. The phone must have been taken by someone else from the airport. The indigo flight personnel didn't help me either to get my phone. Had they handled the situation better, i could have got my phone.

On5/3/18 my daughter flying to us has to wait more than 2.5 hours to cross all the ques from airportt entry baggage check in emigration security check and to take boarding flight by qatar airways. I request the authority to take some steps to speed up the process to avoid the unrest to passengers. While returning to india long que in emigration. Luggage arrival also take lot of time to arrive at the conveyer belt. Your earlier action is well appreciated to speed up the process.

The parking ppl charge deliberately...
If the time is leas than 7 mins then also they charge amd these people are lofers we cant even talk to them as they r rude..
They dont tell their names when asked neither do they show their name card and pass..
An action should be taken against be taken.. They are making fool of people.
Just now we paid for 6 mins and when we dont pay they call a group of gundas..

I would like to bring to your notice that the parking fees in the Chennai airport are charged in an unethical way. The parking vendors have set a grace period of 10 mins in which we can walk out without paying any fees but at the same time even if a second is crossed they demand to pay Rs.150 which is very unprofessional and unethical. The time taken is because of the queue at the payment kiosk due to which we lose the seconds gap and we fall a prey for them to pay which is totally unacceptable. In my case I had taken 30 sec more I did not even reach 11th minute when demanded the parking person said even a second is crossed Rs.150 need to be paid which is totally unacceptable and the delay was because of the queue. I would like to raise this complaint and demand refund. Please help me

Cted sir/madam
I write this note to inform you about the harshness of the customs officers in dealing passengers at calicut airport. These customs officers are like thieves they steal things from people pls refer (http://english.manoramaonline.com/news/kerala/2017/06/17/calicut-international-...⇄
They are the one that who allow most of smugglers it’s a open secret.
Another thing is that baggage of passengers are looted by airport authorities it is real time stealing with support of all staffs.. Shame on the airport authority of india. No baggage is safe in calicut. Let this message reach those officer who are shame for this country. Pls refer the video take on 20th february 2018.. Poor passengers
If any sincere and honest office still there in your midst pls allow them to take necessary actions
Thanks
Dr umar

On 11.02.2018 at 4.30 pm, i have boarded an indigo flight from kolkata to bagdogra, siliguri. At kolkata airport, i have misplaced a small carry bag which contains a very important certificate. The certificate bears the logo of sbi and sbi general insurance. I have been trying to call the lost and found dept since last 2 days but every time i called them they asked me to call after some time... They are not letting me know the status.. They are just ignoring my problem.
Therfore, i request you to look into the matter as the certificate is extremely important to me.

If found please mail me at [protected]@yahoo.com or call me on [protected].

Regards
Amardeep sharma,
At-anjali-2 building
Subhaspally, po-falakata
Dist-alipurduar, wb - 735211

I am traveling from jaipur to kolkata in goair flight g8702. At the check in counter of jaipur airport, staff member of the goair, who said his name was naresh sharma misbehaved with me and the scene became extremely unpleasant. He was unreasonably rude, harsh and abusive. I am a frequent traveller and i am one of the most senior advocate of jaipur high court and such kind of behaviour from staff of an airline at such a public place is utterly shocking
Arvind kumar gupta
A-155, ayodhya path, shyam nagar, jaipur-302019

On 29/01/2018 23.00, at guwahati airport, we 2 girls didn't know that the airport security doesn't allow people to wait inside the airport lounge before 2hrs of flight's departure time. Unfortunately we went and asked help to stay inside as it was freezing cold outside 10c. By the time we reached airport it was 11pm and they said they cant allow us inside. Fine! Its their rules!! We tired booking cabs and checked out near by hotels for stay as we had our flight by early morning 7am. We were travelling from shillong and since there was no proper transport in nit and morning hours, we didn't want to take risk by booking morning cabs and so we reached airport by nit itself.! The security should have considered abt our situation and should've let us in but they didn't. We, just 2 girls sat the whole nit outside in freezing cold. Around 1am we requested them to let us use restroom, the security asked really embarrassing question to us and we just cant answer to that question and we walked off. Finally they let us in to use the restroom alone. Worst security behaviour.!! Cant they think of the situation and help the people?? How mean??? Only after 50+ people gathered outside @ 5.30 am, the airport was opened and they let us in. Cant aai have a waiting lounge 24x7? Or at least a paid one??
Even railway and bus passengers are treated with respect and humanity!! Paying thousands doesn't earn respect is what we learnt today morning (30/01/2018).

I don’t know you are doing revert or know but it’s my guts that i could not able to stop my self write a complaint against ahmedabad airport authority

Today 02:20 am only one window is open for ticket girl and collection of money one another man is just lying over there.. I have behind one car for around 3 minutes you can also check your system for dates 29/01/18.. Then i ll charge for 1 minutes : 85 bugs... Why??? Whats my fault!!! Is there any system why that lying person would not take to view receipt and even why that 2 window is not open???

Dear sir,
I am drawing civil pension from your coimbatore branch vide account no.[protected]. My pension has been revised by the central pension as per cpc no.[protected]/2081191/a5diary no. Pr[protected] dated 6/7/2017 and amendment letter no.316dated 10/7/22017.
It has already passed 7 months no action has been taken from your end. I was drawing rs.7037 till septembe r2017. It has been reduced to rs.2777. I am a 75 year old citizen to live with this 2777 rupees is very difficulty to live. So i request you to kindly do something to get my pension revised as early as possible.
Thanking you, yours sincierly,
S. K. V. Gopalakrishnan