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Airports Authority of India Complaints & Reviews

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Last updated Dec 18, 2023
Complaints 308
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27
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281
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New Delhi District
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Airports Authority of India reviews & complaints page 11

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A
ayantechnoudr
from Jodhpur, Rajasthan
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i was first time flyer and not much aware of the security system at airport

Address:Udaipur, Rajasthan, 313001
Website:No Web Site as such

I traveled on 22nd march from delhi to udaipur via indigo a 320, during entry point checking i asked security personal where to keep the power bank, they assured me no problem it having in flight baggage, but later they called me up and asked to open the baggage and confiscate the same, it seems they deliberately assured me for such act.
Now i wish i could get back my power bank at my home address......
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B
Bhavik Nichani
from Ahmedabad, Gujarat
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fake job offer

Address:Bharuch, Gujarat, 392001

I got a call and they told me that your resume is selected from shine.com. U need to pay 2000 for registration. Your exam will be taken and interview. I did all things and now they asked me to pay 13500 rs. I did not pay and i asked them for a refund. He told me his name is
Aditya thakore and the account holder name is kapil kumar. So please guys don't trust on this thing's. My id - [protected]@gmail.com...
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M
Manishita Ghosh
from Kolkata, West Bengal
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loss of apple iphone6s from chennai airport

Address:Kolkata, West Bengal, 700032

I was traveling on 06.03.18 from chennai to kolkata. I placed my apple iphone 6s on charging port near gate no. 2 of departure and forgot to collect the same while boarding the plane. However when i called the airport authority the next day regarding the phone, they couldn't locate my phone. The phone must have been taken by someone else from the airport. The indigo flight personnel didn't help me either to get my phone. Had they handled...
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V
Viswanathan Gangadaran
from Chennai, Tamil Nadu
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long waiting

Address:Chennai, Tamil Nadu, 600042

On5/3/18 my daughter flying to us has to wait more than 2.5 hours to cross all the ques from airportt entry baggage check in emigration security check and to take boarding flight by qatar airways. I request the authority to take some steps to speed up the process to avoid the unrest to passengers. While returning to india long que in emigration. Luggage arrival also take lot of time to arrive at the conveyer belt. Your earlier action is well...
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A
Aanchal Sethi
from Indore, Madhya Pradesh
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parking fees

Address:Indore, Madhya Pradesh, 452018

The parking ppl charge deliberately...
If the time is leas than 7 mins then also they charge amd these people are lofers we cant even talk to them as they r rude..
They dont tell their names when asked neither do they show their name card and pass..
An action should be taken against be taken.. They are making fool of people.
Just now we paid for 6 mins and when we dont pay they call a group of gundas.....
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W
Wasiyur
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

collecting parking fees in an unethical way

Address:Chennai, Tamil Nadu

I would like to bring to your notice that the parking fees in the Chennai airport are charged in an unethical way. The parking vendors have set a grace period of 10 mins in which we can walk out without paying any fees but at the same time even if a second is crossed they demand to pay Rs.150 which is very unprofessional and unethical. The time taken is because of the queue at the payment kiosk due to which we lose the seconds gap and we...
+1 photos
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D
Dr Umar
from Angamali, Kerala
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pls take action, stop being dump

Cted sir/madam
I write this note to inform you about the harshness of the customs officers in dealing passengers at calicut airport. These customs officers are like thieves they steal things from people pls refer (http://english.manoramaonline.com/news/kerala/2017/06/17/calicut-international-...
They are the one that who allow most of smugglers it’s a open secret.
Another thing...
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A
amardeep101
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misplaced items at kolkata airport

On 11.02.2018 at 4.30 pm, i have boarded an indigo flight from kolkata to bagdogra, siliguri. At kolkata airport, i have misplaced a small carry bag which contains a very important certificate. The certificate bears the logo of sbi and sbi general insurance. I have been trying to call the lost and found dept since last 2 days but every time i called them they asked me to call after some time... They are not letting me know the status.. They...
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A
Abhishek Sunny
from Hyderabad, Telangana
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misbehaviour by go air staff at jaipur airport

I am traveling from jaipur to kolkata in goair flight g8702. At the check in counter of jaipur airport, staff member of the goair, who said his name was naresh sharma misbehaved with me and the scene became extremely unpleasant. He was unreasonably rude, harsh and abusive. I am a frequent traveller and i am one of the most senior advocate of jaipur high court and such kind of behaviour from staff of an airline at such a public place is utterly...
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A
akshaya18j
from Chennai, Tamil Nadu
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unethical behaviour

Address:781015

On 29/01/2018 23.00, at guwahati airport, we 2 girls didn't know that the airport security doesn't allow people to wait inside the airport lounge before 2hrs of flight's departure time. Unfortunately we went and asked help to stay inside as it was freezing cold outside 10c. By the time we reached airport it was 11pm and they said they cant allow us inside. Fine! Its their rules!! We tired booking cabs and checked out near by hotels for stay...
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S
Snehaa Jigar
from Anand, Gujarat
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ahmedabad airport authority tax collector

Address:Ahmedabad, Gujarat

I don’t know you are doing revert or know but it’s my guts that i could not able to stop my self write a complaint against ahmedabad airport authority

Today 02:20 am only one window is open for ticket girl and collection of money one another man is just lying over there.. I have behind one car for around 3 minutes you can also check your system for dates 29/01/18.. Then i ll charge for 1 minutes : 85 bugs... Why??? Whats...
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S
S.K.V Gopalakrishnan
from Coimbatore, Tamil Nadu
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revised civil pension. ppo. no.4138640068.

Address:Coimbatore, Tamil Nadu, 641014

Dear sir,
I am drawing civil pension from your coimbatore branch vide account no.[protected]. My pension has been revised by the central pension as per cpc no.[protected]/2081191/a5diary no. Pr[protected] dated 6/7/2017 and amendment letter no.316dated 10/7/22017.
It has already passed 7 months no action has been taken from your end. I was drawing rs.7037 till septembe r2017. It has been reduced to rs.2777. I am a 75 year...
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T
Tirupporurgovindaswamy Balachandar
from Chennai, Tamil Nadu
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quality of airport arrival at international terminal, chennai.

Address:Chennai, Tamil Nadu, 600040

Sir,
I arrived yesterday from dubai (Frequent travellar), i was depressed to see the arrival passenger terminal, the infrastructure etc in chaos.
1. At immigration counter the airconditioning was poor and it was hot.
2. Passengers have to walk for a long distance from aircraft terminal and from immigration to baggage collection. It is unfair for older people and those with children, but then the electric vehicles for...
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N
Nikita2006
from Bhopal, Madhya Pradesh
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illegal fees charged at airport

Address:Indore, Madhya Pradesh, 452001
Website:www.indoreairport.com

Parking fees is being deliberately charged at indore airport (Even if time is less than 7 mins). Authorities are extremely rude and they are taking money from everybody even if those vehicles are inside airport for less than 7 mins.. And they don't even give receipt for money paid.. Charging 20 instead of 15rs which is the designated price for auto.. A lot of people have complained about this issue on this portal but no action has been taken...
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A
Atira Jayakrishnan
from Dhamtari, Chhattisgarh
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parking fee charged for waiting in queue

We had come to pick up my sister and were given a pass. The in time was 9.42. We picked her up and found a long queue on our way to exit. Because of the time in queue, we got 3 minutes late when we reached the counter. We were charged 55 rupees for that! This is totally unfair! The long queue was not our fault.in fact, we didn't even spend even 5 minutes to pick up my sister. The counter guy was rude and disrespectful to us when we queried...
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J
Jyotsna Tripathi
from Mumbai, Maharashtra
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helpful to customers regarding room booking

I have a connecting flight from bangalore to kolkata to tezpur, there is a huge time lag between the flights, moreover, the latter flight is delayed.

I didn't want to move around with my luggage so i came after submitting my luggage and went for a meal, after coming back i wasn't being allowed to get inside saying there's a lot of time left

I went to the station assistant manager to ask for room booking, he said...
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S
Shweta Samuel
from Jabalpur, Madhya Pradesh
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illegal exit fee being charged

Address:Indore, Madhya Pradesh
Website:Indore Airport

While pick up at airport parking fee is being charged by the authorities, which is completely illegal. If the time frame of 7 mins has been provided for exit for the necessary pick up, then the airport authorities need to make arrangements that there is no que for which unnecessary, the common people are being charged off.

I had to pay parking fee of rs. 55, and when asked about it, very rude and disrespectful behaviour was...
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H
HariVLK Mynampati
from Hyderabad, Telangana
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tirupati airport food stalls

Address:Chittoor, Andhra Pradesh

Dear sir, india is going towards digital money transactions. Though we, customers, ready to go digital.. These food stalls forcing to pay through cash. And bluntly saying they do not accept cards, bhim or paytm or any other wallet. I had to return from counter with empty hand as i didn’t carry money. This is not something i expected from an international airport. As it’s inside secured area, i am not able take and add photos. Hope some...
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P
Pramodbk
from Indore, Madhya Pradesh
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car parking corruption

Address:Indore, Madhya Pradesh, 452001

आज दिनांक 25-दिसंबर को में एयर पोर्ट गया बहा पर देखा कार पारकिंग में चल रही धाधल वाजी, हर कार से पैसे वासूलने के लीये बानाया 7 मिंनट का नियम, जो प्रसाशन और परकिंग ठेकेदा की मिली...
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S
Saikat dey123
from Guwahati, Assam
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not issued boarding pass today while travelling to silchar

Address:Kolkata, West Bengal, 700041
Website:www.spicejet.com

Today (15th dec-2017) i have a ticket for silchar in flight sg-3213 (Ticket trip id[protected] corporate booking at morning 6.20am from kolkata. I reached the airport at 5.20am and due to crowd in your gate no1 i reached the spice jet counter at 5.37am and at spice jet counter they refused to issue boarding pass, stating that they have closed the counter for silchar passenger at 5.35am. They told me to meet duty manager, saying that she...
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