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Airports Authority of India Complaints & Reviews

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Updated: May 19, 2025
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Airports Authority of India reviews & complaints page 6

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R
Robin415
Aug 22, 2021
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Dear Sir,
With regards to experience incident of illigal parking fee collection at Dibrugarh Airport today.I entered dibrugarh airport for a pickup and returned to parking gate within 5 minutes.However, at the gate parking collecting agents has asked for parking fee of 20 Rs. without any receipt. Since returned time is within 5 minutes I have asked for no parking charges.However I was abused and man handled by ticket collecting agent and had to give him 20Rs without any receipt.This syndicate has been happening for long time to each and every people entering Dibrugarh Airport.Request you to please check this illigal syndicate of taking parking charges for pick up and drop within time period.
I have all the video evidence how I was man handled at dibrugarh airport on 22nd august around 12.10pm-12.30 pm.Request you to check cctv footage in exit gate and stop this illigal syndicate.

Please find attached receipt received during entry.
Airports Authority of India customer support has been notified about the posted complaint.
Submitter: "I have all the video evidence how I was man handled at dibrugarh airport"
Answer: the duty of the AIRPORTS AUTHORITY OF INDIA is to provide rules:
for parking of of aircraft or for any other service or facility offered in connection with aircraft operations at any airport, heliport or airstrip,
prohibiting the parking or waiting of any vehicle of carriage within the airport or civil enclave except at places specified by the Authority.
There is no video attached which discloses such rules along with the signature of the chair of AIRPORTS AUTHORITY OF INDIA.
The submitter can address his complaint to the Government of Maharashtra or to the local police office for the violation of the public order by officers of the police or of the state, if such incident had taken place at the territory of at Dibrugarh airport, Assam.
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    Abhishek kushwaha 060891
    Aug 20, 2021
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    Toady i received a call in the name of hiring department of Airport Authority of India for the job offer and stated that my profile has been selected for Ground Staff for Agra Airport.
    He asked me to send the documents along with resume for the verification purpose. He told me once the verification is done I will be called for interview at Airport venue and there will be 3 round of interview.
    After the document verification they are asking for Rs. 2000/- as security deposit. The mail id he provided me to forward the documents is [protected]@airports-authority.in
    Please assist me regarding the authenticity of this. I am attaching the message screenshot I had received from other side regarding the requirements of documents.
    My contact number is [protected] and my mail id is abhi.[protected]@gmail.com
    Airports Authority of India customer support has been notified about the posted complaint.
    Aug 21, 2021
    Updated by Abhishek kushwaha 060891
    I haven't got any update in this regard till now.
    Aug 24, 2021
    Updated by Abhishek kushwaha 060891
    Today I received a mail and a call form the same HR. He sent me the offer letter and is asking for the 2000 as security deposit.
    I am attaching the mail and the offer letter as screen shot.
    Please assist at the earliest regarding the authenticity.

    Thanks and Regards
    Abhishek Kushwaha
    [protected]
    abhi.[protected]@gmail.com

    Hello there, I want to get to know, what action has been taken till now by the Air Port Authority.
    Because these types of frauds are spreading very fast and majority of people are getting tricked resulting in the loss of their core important saving amount.
    The reason that these frauds are increasing day by day is the lazy behaviour of the concerned authorities, because they don't even bother if in case any complaint is made to them.
    Even the person making complaint do not get any response for several days even months.
    Mr. Abhishek Kushwaha,
    The evidences do not show "AirPort Authority" in the texts.
    You, likely, faced with the group of (unlawfull association), which had pretended Airport Authority.

    THE AIRPORTS AUTHORITY OF INDIA is registered in Maharastra state, where the audited statements of accounts are absent till FY2020.
    The public officer of THE AIRPORTS AUTHORITY OF INDIA can not use the phone line of the individual without his or her consent, can not charge for recruitment, can not recruit without the full publication of the conditions of employment in the official gazette or without the reference the official gazette.
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      FARAZ AHSAN
      Aug 10, 2021
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      Fraud call asking for money with the attached screenshot of their account details .. i also have the call recording.
      Airports Authority of India customer support has been notified about the posted complaint.
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        Sai krishna boga
        Jul 31, 2021
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        This is real Or fakee
        Airports Authority of India customer support has been notified about the posted complaint.
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          K
          Kuriakose T.p
          Jul 30, 2021
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          I have got an job offer from setup aviation serices.and asking for 1100 of payment for documentation charge.May i know this company is real and is there any vacancies isuued
          Airports Authority of India customer support has been notified about the posted complaint.
          no attached evidences (dates, names, phone numbers, receipt)
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            P
            PREETHI G
            Jul 30, 2021
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            I have got a call from a airport authority of India.they asked to pay 1500 for the application fee and then they conduct aptitude test and telephonic interview.they said you got selected in this job.for that you have to pay 6900 and then for dress code I have paid 9900 and then they asked a 15, 000 for accommodation .I can't pay the fee for accommodation I request to refund the amount.to refund I have paid the penalty fee 3294 they have said that within 24 hours or 72 hours will be refunded and I asked again after 72 hours.within 15 days it will be refunded.but after 15 days they are not responding.totally they have to refund 21, 594.please help me to refund the amount.
            My account details is:
            City Union Bank:
            Name:G.preethi
            IFSC code:CIUB0000032
            Account number:[protected]

            Please refund my amount in this account.

            Please help to refund the amount.
            Airports Authority of India customer support has been notified about the posted complaint.
            The Airports Authority of India do not use the private phone telephone lines (in the same manner like the police officers of Republic of Belarus do for their financial needs in Europe) for the proceedings, including for recruitment proceedings without prior written notice.

            The given description is type of fraud, committed by group of suspects, which is common dirty business against young men and girls in India.
            The submitter, if he owns the evidence of payments and of phone calls, can take one of his older members of the family along himself, can visit the nearest police office for filing F.I., R., pursuant to Article 154 of the Code of Criminal procedure and Articles 411 or 415-416 of Penal Code, depending upon all received evidences.
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              B
              Btrvrr
              Jul 23, 2021
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              Address: New debit brnubf fbrbbyby tnntbt

              Payment Service Number [protected]
              Fygugef vuurdfy me know when you get to the address on the
              Airports Authority of India customer support has been notified about the posted complaint.
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                Btrvrr
                Jul 23, 2021
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                Address: Kolkata and damdam ynunt

                Payment Service hTntnbt nununy vrevev htthbt nunuyn nynybt
                Airports Authority of India customer support has been notified about the posted complaint.
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                  D
                  Dr Tridip Dutta Baruah
                  Jul 18, 2021
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                  Address: Swami Vivekanand Airport, Raipur

                  Sir,
                  In Raipur Airport, the people harass the passangers and take arbitrary money in the name of dropping and parking charges.
                  In case of complaints they threaten to fine 500 Rs.
                  They even flatly refuse to give any receipts.
                  Kindly stop the malpractice in swami vivekananda airport in Raipur.
                  Regards
                  Airports Authority of India customer support has been notified about the posted complaint.
                  Such types of complaints shall be addressed to the nearest police office in the form of F.I.R.
                  The police officer shall quire for the assurance of the violation of public order additionally and, if necessarily, the police officer shall redirect the complaint (application, F.I.R.) of Indian national to the police office of the Swami Vivekananda Airport or to C.B.I. in worst scenario, if there are sufficient evidences to believe of the involvement of the government or state officials in the incident.
                  The stated wording of the complaint is not enough for a legal conclusion on the violation of public order.
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                    S
                    Subhojit marjit
                    Jul 10, 2021
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                    Aai job ke naam se logo ko lut rahe hai ye log . Please arrest them imidietly.
                    Airports Authority of India customer support has been notified about the posted complaint.
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                      rigentjunion
                      from Hyderabad, Uttar Pradesh
                      Jul 3, 2021
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                      Address: 4 Hotel square Sulatan Bazar Koti Hyderabad Telangana

                      I entered the air carrier for the departure in Moscow, Sheremetyevo airport, Terminal F, gate 51 to Delhi airport, Terminal 2 in that financial year. She registered herself anonymously, used tourchers against me later. I thought she had died in the arrival hall. Than I wanted to leave Delhi in time. She forced me to purchase the other ticket in that finacial year and did not pay her debt (prices of condo, accomodation in prisons for my account, food in prisons for my account). I am compoletely dissatified with life of relatives, which continue to pass their lives in Indian Airports Authority of India. It is acceptable. Those whioch claim it is unaclapatble are ignored and will continue to be ignored by the Indian legal system which forsees that [an] every theory or the legal consept of the legal theory is valid, if it is proved by legal means of evidences. Airports Authority of India did not demonstrate a piece of those over the tmes.
                      Airports Authority of India customer support has been notified about the posted complaint.
                      Can any male (or female or transgender or crossdresser) presize:-
                      How many servants are employed by current Airports Authority of India ?
                      How many lawyers are required to prove standard 3 crimes in the criminal courts of India?
                      How many dozens of years are required to prove standard simple 3 crimes, commenced by current top management of Airports Authority of India, in the criminal courts of India?
                      The answer on 3rd question: about 2 weeks.
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                        krito04
                        Jul 1, 2021
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                        Address: haryana

                        Fake recruitment regarding supervisor job at airport .its scam pls be aware that girl name is pooja negi she will call you ask for documents verification and tell you to deposit 1800 .i initially made a dd but she refused and total to make a digital payment . after that she will tell that you will receive your joining letter via courier . my badluck i paid and after that i came to know that its a scam . plz be aware guys . note they initially message you that your profile is being shortlisted freshers world
                        Airports Authority of India customer support has been notified about the posted complaint.
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                          Sushilkumar parmar
                          Jun 29, 2021
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                          Address: Indigo airlines

                          Job sarvice pe paise lut rahe hai
                          [protected]
                          [protected]
                          [protected]
                          Airports Authority of India customer support has been notified about the posted complaint.
                          Jun 29, 2021
                          Updated by Sushilkumar parmar
                          Job provide sarvice

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                            M
                            Manojransubhe
                            Jun 24, 2021
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                            Address: West Bengal

                            Dear sir or madam

                            I'm Manoj Kumar I have to job offer from stepup AVIATION SERVICES and they have asking to make payment for document fees 1100INR please give me clear me about is this fake or real please go through below details they have sent me through email and I have give phone call interview after that I got this details please let me know

                            Thank you,

                            Dear,

                            Thanks for showing your interest in Aviation. A Warm congratulation from STEPUP AVIATION SERVICES for qualifying the online telephonic interview for the post of AIRLINES (CSA).

                            Please check the attachments for next procedure. If you have any query just give a call MS NEHA on [protected] Whats app.

                            With best Regards from
                            Hr Team
                            Stepup Aviation Services
                            for more information you can visit
                            www.stepupaviationservices.com
                            Airports Authority of India customer support has been notified about the posted complaint.
                            Good morning, myself B. Alekya, I have registered for airport ground staff CSA job in quikr.com within few minutes I have received a call from STEPUP AVIATION SERVICES, manvi has taken my interview & she said I'm selected & she asked me to pay 1100/- for documentation fees & I have paid that amount they have sent me an application form to fill & I have filled that form & send them back, they said me to wait for 10 days saying that their manager will call me. It's been more than 10 days till now I didn't received any call & when I tried calling them back they don't respond me I have manvi number I have been texting her but there is no response for them. I have proof of their mails, their call recordings etc. As their are my personal details in the proofs I dnt want to upload here. Request the airport authority to please solve my problem, if I came to know this is fake, no doubt I'm going to raise a complaint.

                            Thank you
                            B. Alekya.
                            Riya22222's reply, Jul 5, 2021
                            I also got a call like this .They asked me to pay 1100 immediately. Any update did you get?? Please share
                            Aneetta P J's reply, Nov 29, 2021
                            Have you got your job. Please reply🥺
                            Good morning, myself B. Alekya, today I received a call from STEPUP AVIATION SERVICE they said they will be calling me by today evening regarding further details, so I apologize for raising a complaint against you. I tried to remove it but i cannot remove it. I hope my information is useful atleast for some people.

                            Thank you,
                            B. Alekya.
                            Smiley Kakarala's reply, Jul 17, 2021
                            Hii alekhya my self sahithi pls tell me one thing this is real Or fake did u join in job Or not pls tell me some thing
                            Anu31's reply, Oct 3, 2021
                            Hi myself Anupriya, please let me know that it is real Or fake? Did you join the company?
                            Hi myself saran they ask 1100 for documents verification charges what can i do?please tell me..
                            Am also got a call from stepup aviation service.Plz tell me this is a fake or real
                            Thasleemaish's reply, Aug 15, 2021
                            This is fake, at first theyll say there is no fees for anything just 1100 for documentation .after that we have to wait for 10dys it seems but i didn't got any reply So i tried to contact them and after 15 or 16 days i got a call telling me that i have to take training ..it may be online or offline, for offline fees is 75, 000 and for offline it is 35000.plees don't trust them they just want your money nothing else.
                            Am also got a call from stepup aviation service. Pls tell me this is fake or real
                            I am also got a call from stepup aviation service. Please tell me this is fake or real
                            I also got a call.why there is noone answer? Is this real or fake? Make sure of it.otherwise more candidates will be cheated? In case is real then many persons can miss their chances due to the fear of fraud attepmt. Airport Authority of India, I kindly request to reply over message and make clear of it.
                            I also got a call plz guys tell me this is real or fake
                            So you got a job! yes or no please reply
                            Thasleemaish's reply, Aug 15, 2021
                            There is no job plss dont trust these websites
                            I have also got this mail it real or fake
                            Dear sir or madam

                            I'm arum shyam I have to job offer from stepup AVIATION SERVICES and they have asking to make payment for document fees 1100INR please give me clear me about is this fake or real please go through below details they have sent me through email and I have give phone call interview after that I got this details please let me know
                            Anu31's reply, Oct 3, 2021
                            Hi Arun, myself Anupriya, was there any further information form them?
                            I am also got a call from stepup aviation service. Please tell me this is fake or real
                            Hi, , , I'm Rachitha R here, , I also got same msg dn mail. but still I'm not payed the fee, , , bcz i want to know its fake or real, , , plzzz tell me any one its true or false
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                              Abhishek kolan
                              Jun 22, 2021
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                              I was been called by number [protected] which might be still on to be called...
                              Then was told to fill up a form and had told to pay 2500-/ for form then I was interviewed by a male member of the association from [protected]. Within hours I was selected and the next they told me to pay 6500-/ for verification of documents and address I submitted the documents and the next day I got the verification letter but today it's 22nd June I'm been told to receive a offer letter from airline services through AAI recruiters and is being asked for 14500-/ till 4.00 pm and it's 1.42 pm right now. I researched about such frauds that have taken place before and I'm sure the same has taken place with me but I have cautioned myself right now and need to take a official action on the fraudsters.
                              Airports Authority of India customer support has been notified about the posted complaint.
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                                123khushi
                                Jun 20, 2021
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                                Respected sir/ madam,
                                I had applied for an airline job online 5 days back, I recieved a CALL ON 17th of June 2021 saying I have got shortlisted for ground staff job and then they asked me to send my documents for verification and 2000 rupess for registrationfee and would be refundable so I paid 2000/- the next day which is on 18th . I recieved the reciept of the same. Soon I had one online MCQ test in which I passed. Soon she told me I'll arrange a online interview for you the next day. Next day she called me and say you never applied for document verification in any where so laid 7000/- for document verification process where I said I can't . She insisted so much and assured me again saying that it's completely refundable. I asked her to give me acknowledgment of the same. After many discussion I paid her the amount I had saved slogging my ###. She sent me the reciept and acknowledgment and said the interview will be scheduled for the next day. Next day another man called asking for my medical checkup and he asked for 15000/- where I was shocked. I told him you guys neber informed and evry day you are asking for new big amount. He said it's for the logo sir everything will be refunded. Don't worry it's just the formality keep trust. This is the last amount. They blackmailed saying that if you don't pay you wont get your refundable amounts and also will be blacklisted in airline companies forever. After several arguments and discussion and blackmailing I sent them the final amount 11950/- . After that I had a small interview on call . Now today they called me and are asking for 17500/- for activation money . I firmly refused and told them please refund my amounts I don't want any recruitment . You guys need to help me please I am the only earning
                                .those were my savings and money asked from people. If I don't get my refunds I have only one option to do, is quitting my life. I really can't handle this anymore ...they are taking advantage of innocent ambitious youth . I falled into their trap because I really wanted to work in aviation and was in need but today I am broken. Please help me
                                Airports Authority of India customer support has been notified about the posted complaint.
                                And I refused they said to me they never refund my money and block my all documents
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                                  sudharsan Rajan
                                  Jun 16, 2021
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                                  Last year june 11, 2020 I'll send 2750 amount was send through Gpay. I'll attach receipt copy. Please recover my amount.
                                  Airports Authority of India customer support has been notified about the posted complaint.
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                                    Sahaya Antony Raj
                                    May 30, 2021
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                                    Address: 73,kaliappar street

                                    Mail sent by Royal Service Company From,
                                    ROYAL SERVICE

                                    Date- 29/05/2021

                                    Subject: Employment certification letter

                                    Dear Sahaya Antony Raj

                                    This letter is to inform you that the you are selected as a GROUND HANDLING CSA in a ticketing department. We congratulate you on your selection your job is just sit down on a computer screen type the passenger tickets where they want to go.

                                    Airline customer service agents commonly work at airline ticket counters and boarding gates.

                                    CSAs work in a wide variety of areas within an airline, including at ticket counters and aircraft boarding gates

                                    Cargo operations, locating lost passenger luggage and keeping cargo flowing smoothly.

                                    Welcome to the ROYAL SERVICE
                                    Now you have to submit you’re all the documents
                                    1- Id proof
                                    2- Birth proof
                                    3-Address proof
                                    4-Resume
                                    5- Last qualification
                                    6-Passport size photo
                                    7-Full size photo

                                    And 750/- Rs for documents verification charge because your documents we will send to Airport Authority of India
                                    Government of India
                                    Board of Airline and Five Airlines company (INDIGO, SPICE JET, AIR INDIA, COMBATA AVIATION, GO AIR)

                                    TRAINING-
                                    After You are submitting your All Documents and Verification charge.
                                    Then you have to go for Training.
                                    Training period your salary will 17000 to 25000.
                                    When your training will be complete then your salary will be Increase up to 30% with PF, Medical, Food and accommodation

                                    Send your Documents in this Mail ID

                                    document.[protected]@gmail.com

                                    __HDFC BANK DETAILS__

                                    ROYAL SERVICES

                                    A/c: [protected]
                                    IFSC CODE- HDFC0002422
                                    ACCOUNT REFFER TO - ROYAL SERVICE

                                    _ROYAL SERVICE_
                                    Airports Authority of India customer support has been notified about the posted complaint.
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                                      Ssfartyal12
                                      May 27, 2021
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                                      Address: Igi airport, Delhi

                                      Received a call from a number [protected] and the person claims his self to be “Mahendra” from spicejet airlines recruitment cell. Over the phone call I was informed that my profile has been shortlisted and asked me to submit necessary documents(Aadhar, Marksheet, Email id, Passport photo) through Whatsapp in the same mentioned number. Also, I was told that it would be a part time job for which I will offered a salary of 26500. Then he told me that the documents, once submitted will be forwarded to the HR department of the company and somebody from their would call me for further proceedings. Also, he informed that I need to deposit an amount of Rs. 880, which would be refunded with the first month’s salary. The next day, after sending all the required documents, I received an “Interview Letter” on whats up number. There, it was mentioned that I will be receiving a phone call for the interview purpose. As said, I received a call from Mr. Mahipal, who claims himself as the GM of HR department, spicejet airlines. Over the phone call, I was asked some basic questions and it ended on a good note. After that, I received a call from “Mahendra” and he informed me that I have been selected for the post of “luggage cheker” and that, I need to deposit Rs 880 within half an hour. The account details shared in the document is attached herewith. Then, before depositing the amount, he told me for next process you have also submit the amount for rent, food and training amount. And today mahipal is doing refund my amount but he is not refund my amount so i request to you please refund my amount from mahipal.
                                      Airports Authority of India customer support has been notified about the posted complaint.
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                                        Ashu Takle
                                        May 7, 2021
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                                        2 month before I got call about job then he had told me that your company means airport authority of India chooses me for store keeper post then he had taken 1800rs then he send me offer letter which is Fraud also they demand 19500rs as security deposit but I was not paid that money please take action on such Fraud people and please refund my 1800
                                        Airports Authority of India customer support has been notified about the posted complaint.
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