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Airports Authority of India Complaints & Reviews

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Updated: May 19, 2025
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S
shuklarp09
Apr 25, 2021
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Address: Plot No. 782, Flat No. TF-3, Nitikhand-1, Indirapuram, Ghaziabad UP Pin-201014

Sir, yesterday I reached from Bijapur (CG) to Raipur by road and reached the airport at about 2330 hrs. Due to corona lockdown in Raipur, could not stay at nearby hotels and reached at Raipur airport. Duty officers said that toilet facilities are available in front of Airport premises. There was no water supply and the bathroom was in dirty condition. Some of the passengers were sleeping on the floor and there were no fans. Again I have asked the duty officer for water supply. He simply said the water supply will remain started from 5 o'clock. Why sir ? myself with 5 personnel coming from 450 kms. by road journey and want to fresh in the toilet but there was no facility. My flight was at 0740 by AI469 from Raipur to Delhi and I have faced heavy physical trouble the whole night and for which your airport authority is fully responsible. Sir, during the corona pandemic there was no any restaurant/hotels were open and such airport authority has made no such needy arrangements. I have some photographs. Please give me justice otherwise we will move to consumer forums. My PNR is Z27RX.
Airports Authority of India customer support has been notified about the posted complaint.
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    Ssfartyal12
    Apr 20, 2021
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    I received a call from a number [protected] and the person claims his self to be “Mahendra” from spicejet airlines recruitment cell. Over the phone call I was informed that my profile has been shortlisted and asked me to submit necessary documents(Aadhar, Marksheet, Email id, Passport photo) through Whatsapp in the same mentioned number. Also, I was told that it would be a part time job for which I will offered a salary of 26500. Then he told me that the documents, once submitted will be forwarded to the HR department of the company and somebody from their would call me for further proceedings. Also, he informed that I need to deposit an amount of Rs. 880, which would be refunded with the first month’s salary. The next day, after sending all the required documents, I received an “Interview Letter” on whats up number. There, it was mentioned that I will be receiving a phone call for the interview purpose. As said, I received a call from Mr. Mahipal, who claims himself as the GM of HR department, spicejet airlines. Over the phone call, I was asked some basic questions and it ended on a good note. After that, I received a call from “Mahendra” and he informed me that I have been selected for the post of “luggage cheker” and that, I need to deposit Rs 880 within half an hour. The account details shared in the document is attached herewith. Then, before depositing the amount, he told me for next process you have also submit the amount for rent, food and training amount. And today mahipal is doing refund my amount but he is not refund my amount so i request to you please refund my amount from mahipal.
    Airports Authority of India customer support has been notified about the posted complaint.
    Apr 20, 2021
    Updated by Ssfartyal12
    I received a call from a number [protected] and the person claims his self to be “Mahendra” from spicejet airlines recruitment cell. Over the phone call I was informed that my profile has been shortlisted and asked me to submit necessary documents(Aadhar, Marksheet, Email id, Passport photo) through Whatsapp in the same mentioned number. Also, I was told that it would be a part time job for which I will offered a salary of 26500. Then he told me that the documents, once submitted will be forwarded to the HR department of the company and somebody from their would call me for further proceedings. Also, he informed that I need to deposit an amount of Rs. 880, which would be refunded with the first month’s salary. The next day, after sending all the required documents, I received an “Interview Letter” on whats up number. There, it was mentioned that I will be receiving a phone call for the interview purpose. As said, I received a call from Mr. Mahipal, who claims himself as the GM of HR department, spicejet airlines. Over the phone call, I was asked some basic questions and it ended on a good note. After that, I received a call from “Mahendra” and he informed me that I have been selected for the post of “luggage cheker” and that, I need to deposit Rs 880 within half an hour. The account details shared in the document is attached herewith. Then, before depositing the amount, he told me for next process you have also submit the amount for rent, food and training amount. And today mahipal is doing refund my amount but he is not refund my amount so i request to you please refund my amount from mahipal. Total amount is 115000
    May 16, 2021
    Updated by Ssfartyal12
    When my complaint has been resolved.
    May 22, 2021
    Updated by Ssfartyal12
    You have not response against my complaint.
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      J
      Juhi505
      Apr 10, 2021
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      Kind Attention :- Juhi Trivedi

      Dear Candidate

      With!Greeting!! of the day.

      Dear candidate First of all kindly select a Location for joining and training and your document was verified from our verification department and the verification was clear. kindly pay stamp duty of 1800/-in government bank for your registration and to complete your file for training schedule.

      (Whenever you pay the Registration fee you submit the deposit slip With your name and contact number. And After that your offer letter sent to your address by speed post a tracking number also provide to you for track your offer letter.Sir/Madam when you joining the duty your registration fee refund in your salary Account which is opened by The Authority)

      Sir/Madam your complete process from selection to joining has been done by are CA'S (Ajay Kumar Sharma) so you have to the stamp duty in his Account.
      For further details please contact

      AIRPORT AUTHORITY OF INDIA
      Airports Authority of India customer support has been notified about the posted complaint.
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        S
        Saloni Rai
        Apr 8, 2021
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        They called me and after telling about the job I was ready for it. But for the interview and registration they asked 2100 and after that for the training they asked 7550. They told to pay it urgently and they did not have the time to think about it. And suddenly they messaged me that my documents will be block for 10years. So this is totally fraud. So what should I do now. They are telling me that I have misbehaved with them.
        Airports Authority of India customer support has been notified about the posted complaint.
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          M
          Mr_VKumar
          Mar 21, 2021
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          PNR- MY2ITG, flight from Delhi to Indore @ 19 pm, passengers were myself & my wife.

          This flght was cancelled by GoAir and it has caused me business lose. I had to book another flight ticket of almost double the price as well. GoAir cancelled ticket was insured with travel insurance and i want to claim the compensation amount from insurance company.

          I have chased GoAir multiple times to get the written clarification of flight cancellation. This is 'must to have' details in claim process. But GoAir has not responded to my emails ever.
          Its been 3 months now this is pending.
          Airports Authority of India customer support has been notified about the posted complaint.
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            Angel09
            Feb 25, 2021
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            Address: Pune ( Maharashtra)

            First call they took 2100 as a registration fees and said for telephonic interview and then sent me training letter for indigo airlines in whatsaap and again asked to submit 7, 950 for security deposit which they said it will be refunded at 1st day of training and then next day then called again and said to submit 14, 900 for uniform and then i said i will not pay so talked so rudely and i asked for refund so they said we will not refund. Plzz help me to get my money back!!
            Airports Authority of India customer support has been notified about the posted complaint.
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              ManojKarthik15
              Feb 23, 2021
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              Today I received a call from a number: [protected].

              And a lady spoke with me as she is a HR Manager and she calls me for recruitment of electrical maintenance engineer.

              She told me the job location will be in Chennai Airport and she will send their mail id to me so that I have to share my updated CV to them.

              After that they will make a call and confirm my interview process. In between these conversations, she told me that I have to pay Rs.1500 as a registration fee, I asked her why there is a need to pay that amount, AAI will only recruit by conducting exams., but she told me that it is necessary only when ur cv got selected.

              I have attached their sms, pls refer.
              Airports Authority of India customer support has been notified about the posted complaint.
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                Om Bansode
                from Pune, Maharashtra
                Feb 1, 2021
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                I receive a call from no. +[protected] on 1st Feb they said they are from airport authority of India job recruitment and they have selected my cv for a post. They asked me to send my photo and marksheet for confirmation. And then asked me to pay 2000 rs which is refundable. Then they asked me to make payment.
                Airports Authority of India customer support has been notified about the posted complaint.
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                  B
                  from Churachandpur, Manipur
                  Jan 27, 2021
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                  Address: Airport Authority of India, Rajiv Gandhi BhawanSafdarjung Airport, New Delhin,

                  Dear sir/madam
                  With due respect I have the honour to inform you that i have the given payment on 26 jan 2021, 02:42 p.m collect id SBI311996F7F6BB4FCC[protected]CEBE9 My Transaction ID:-P2101261449565199252665 Paid to [protected]@sbi but my amount has been debited from my bank account & it not reached to my company(Airport Authority of India Ltd).So i request you kindly solved this problem as soon as possible i can get my payment credited to account to my account. I shall be grateful to you
                  Airports Authority of India customer support has been notified about the posted complaint.
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                    S
                    Sristi Nimodia
                    Jan 22, 2021
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                    The scanning machine doesnot work and the indigo staff is very irresponsive at the counter.
                    Airports Authority of India customer support has been notified about the posted complaint.
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                      Preet Raval
                      from Rajkot, Gujarat
                      Jan 14, 2021
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                      Address: New Airport Road Lohegaon Pune Maharashtra 411032

                      Dt. 11 Jan, 2021
                      I applied for software developer job and then received a call where in I was asked to write written exam and telephonic interview. I was given employment id @23398. I was asked to pay 2100 rupees which would be refundable. I paid that money on that day. Sumeet Singh, HR at Pune airport informed me that I was selected as ground staff at airport and my salary would be 18k.
                      Dt. 12 Jan, 2021
                      I was told by Sumeet Singh to pay 7, 940 rupees as security which would be refunded on first day of my training. After I paid him this money he mailed me training letter from Indigo airlines. He confirmed me that it was last amount and I am appointed. The GST IN- 27AAACA6412D1DH is registered on name of Airport Authority of India which was mentioned in my training letter. HE told me that all my 10k will be refunded whenever I need them.
                      Dt. 13 Jan, 2021
                      He told me that I need to pay 13, 000 rupees again for uniform to which I denied and he started shouting on me.He told me that he will block my amount. I asked him to refund my money and he is not giving it back. There after he is not picking my calls. Please help me as my 10, 000 rupees is with them.
                      Airports Authority of India customer support has been notified about the posted complaint.
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                        Rakshandasingh
                        Jan 5, 2021
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                        First they called n inform that there is an vacancy for indigo airlines you have to pay 1850 as registration amt then they take some of aptitude test n test then they say that you r selected you hv to pay 8500 for the job security amt as the company is providing you the laptop n wifi to wfh
                        Airports Authority of India customer support has been notified about the posted complaint.
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                          Dr V.K.Jain
                          from Powai, Maharashtra
                          Dec 9, 2020
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                          The wash basin tap at Delhi airport are improper for the reasons-
                          1. The tap has to press on to start flow of water, which is not advisable in this corona/covid pandemic period. Rather it should be a sensor operated system.
                          2. The water flow once stated should continue for at least few seconds, which does not happen. One has to continually press the tap with one hand and use other hand for washing & vice versa.

                          To summarise the wash rooms need a better management, specially in the capital city of India.
                          Dr.V.K.Jain, Ranchi
                          PNR - LIINSP
                          Airports Authority of India customer support has been notified about the posted complaint.
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                            pandyansamy
                            Nov 15, 2020
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                            I received a SMS on 02/11/2020 about recruitment for Ground Staff in Airports. I called in the number given.
                            A female spoke asking me to send ADHAAR, PAN and my Resume. When I sent these, I received a call from another number telling me that I got selected and I can join in my hometown Coimbatore but I need to pay a processing fee of Rs 3500/-. I paid to an account number they had sent to me. They said that they will be sending an Access card by Courier. I received the Courier. It had some matter printed in Crude English and once again asking me to pay another 26, 000/- rupees...
                            Only then I realised that I was duped of my money...
                            These are the phone numbers I talked to
                            [protected] ( Meghna - telling that she is from Chennai Airport)
                            [protected] ( Dhanalaxmi - telling that she is from NewDelhi Airport ) .

                            The Bank Account number to which I sent money is
                            [protected]
                            IFSC : ICIC0000288
                            Account holder's name is RAJESH..

                            Please try to nab these fraudsters.
                            Airports Authority of India customer support has been notified about the posted complaint.
                            Thanks for the instant response...
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                              Elesweta Sahoo
                              Nov 12, 2020
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                              They called us and told us you are selected for job and so they told this is money for registration 2, 500 so we gave then they told us give 6, 800 for some certificate so we gave and then today they told us to give 14, 500 we didn't give that so now I want my money back they told us to we didn't refund your money
                              Airports Authority of India customer support has been notified about the posted complaint.
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                                Bhumika0920
                                Nov 1, 2020
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                                Address: Bhubaneswar airport

                                I have reached Bhubaneswar airport just now at 10.30pm by train and have a flight to catch at 6am next morning, the officials are denying entry at airport saying the person doing sanitization of all the bags and luggage is not available. We are seating outside in this cold along with insects n mosquitoes roaming. Also if the managemnt is much responsible for COVID guidelines why in the firat place they dnt have any person for sanitization work even at 10.30pm. N what is the guarantee that the seats on which we are seating now are properly sanitized. How can the official keep the passengers stranded at such a time of the day.
                                Airports Authority of India customer support has been notified about the posted complaint.
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                                  Rizwana Begum R
                                  Oct 28, 2020
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                                  Please help me out as im continously receiving messages calls for airpot jobs. even i said im not interested still they are calling and sending mails.
                                  Airports Authority of India customer support has been notified about the posted complaint.
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                                    S
                                    Sufia sahil
                                    Oct 25, 2020
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                                    Please help me 🙏
                                    I want my money back.
                                    Airports Authority of India customer support has been notified about the posted complaint.
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                                      kareena kaushik
                                      Oct 24, 2020
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                                      I applied for a job in airlines sector as a ground staff. I have a online test before which the company took security fee of 1800rs. For identity card generation. Then they call me for final interview ( telephonic call) before which they took 6500₹ for document verification. They gave time till 26 October 2020 to give a confirmation letter for job. But I'm not feeling secure regarding my money they said it would be refundable but I m not sure as I'm just having reciepts of fee payment n some mail id and contact number.
                                      Airports Authority of India customer support has been notified about the posted complaint.
                                      Respected sir/ madam,
                                      I had applied for an airline job online long back, I recieved a call on 26th of February 2021 saying I have got shortlisted for air collector job and then they asked me to send my documents for verification. Later the next day they asked me to pay 2500/- for ID purposes .I questioned them but they assured me it was a security deposit amount and would be refundable so I paid 2500/- the next day which is on 27th . I recieved the reciept of the same. Soon I had one online MCQ test in which I passed. Soon she told me I'll arrange a online interview for you the next day. Next day she called me and said sir you have to have 6450/- for further process where I said I can't . She insisted so much and assured me again saying that it's completely refundable. I asked her to give me acknowledgment of the same. After many discussion I paid her the amount I had saved slogging my ass. She sent me the reciept and acknowledgment and said the interview will be scheduled for the next day. Next day another man called asking for my body measurements for the uniform and indigo logo's. I gave measurement but then he asked for 11950/- where I was shocked. I told him you guys neber informed and evry day you are asking for new big amount. He said it's for the logo sir everything will be refunded. Don't worry it's just the formality keep trust. This is the last amount. They blackmailed saying that if you don't pay you wont get your refundable amounts and also will be blacklisted in airline companies forever. After several arguments and discussion and blackmailing I sent them the final amount 11950/- . After that I had a small interview on call . Now today they called me and are asking for 17500/- for activation money . I firmly refused and told them please refund my amounts I don't want any recruitment . They started yelling and being rude to me. Didn't attend my calls. And straight away told me ' Nahi milega refund jao, jo karna hai karo ab' this is how they scammed me taking your AAI name and logos. You guys need to help me please I am the only earning
                                      .those were my savings and money asked from people. If I don't get my refunds I have only one option to do, is quitting my life. I really can't handle this anymore ...they are taking advantage of innocent ambitious youth . I falled into their trap because I really wanted to work in aviation and was in need but today I am broken. Please help me .
                                      Their contact number- [protected]
                                      [protected]
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                                        Yashraj Joshi
                                        from Powai, Maharashtra
                                        Oct 14, 2020
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                                        Address: Lovely professional University

                                        Hi
                                        Yashraj joshi age 22
                                        I was traveling to rajkot on 15 August 2020 from Mumbai airport after web check-in done
                                        I met guy name dinesh Kumar suddenly he asked me for help that he missed his connected flight and had no money for another booking after many requests I helped him and given him 10;500 rs for ticket booking after a day I came to know that this guy name was fake and he already done such crime at banglore airport and other places
                                        Pls help me i lend him my rent and college admission fees money since then there is no contact of that guy
                                        Airports Authority of India customer support has been notified about the posted complaint.
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