Airtel Complaints & Reviews

I have already purchased 4g sim.My Airtel mobile number is [protected] but I am still getting the 3g network.One of my neighbourhood friend was also getting the same 3g network but he lodged the complaint regarding the same and now he is getting 4g LTE network.Kindly take my request to upgrade to 4g and don't say that 4g is not available in my area

My airtel no.[protected] my airtel network and data not working. I have call many time to customer care. And customer care cannot solve my problem.
Please kindly solve my problem.
Name - rupak kumar
[protected]@gmail.com
Mob-[protected]   replace all

To whomsoever the complaint may concern i've come across an unwanted put over my head by your company.

The problem is your mobile operators are automatically deducting my balance in order to fulfill the internet requirements that i don't want

I first came across such horrible marketing @24 nov 2017. I clearly and certainly from now onwards don't want such auto renewal service.

Below are attachments of harassment:-

A dissappointed airtel user
-cheers

There is not internet connection its a showing the 4g but is not going the process so please we r requesting for u solve this we have to work as was fast try to solve there are so many problems r in airtel.. Internet also slow and getting to much problem to call someone for that reason do as well fast otherwise we will port the sim at anytime do fast...

This is the 4th time I have been incorrectly charged on my post paid bill. I have been charged Rs 127 for excess data usage while I actually had 900 MB data pending which was carry forwarded this month. Apparently airtel has no customer complaint number. There's no way to make a complaint regarding this.

Hi,

To my surprise airtel has given my active prepaid mobile number to someone else. Now after calling the customer care at-least 10 times as almost all of them disconnected the call in karnataka circle prepaid section, i am told that i have to visit their airtel outlet for ducplicate sim. So my question is what wiil be the penalty for the company as this is serious offence. As the person who is using my number, could very well be a thief/robber/terrorist.

What is the remedy now for current situation and future assurance.

Previously penalty was 50 rs penalty on late bill payment with ammount more than 200-250 rs. (Approx 25% of bill limit).

Now penalty increase to 100 rs on late bill payment with ammount more than 200-250 rs. (Approx 50% of bill limit).

I have connection with airtel since last more tha 10 years.

Is any trai norms for penalty over bill ammout with max % per month or every month?

I'm facing huge network issue in my current location in bangalore and the same is mentioned to the customer care and also raised multiple complaints on this issue but no one is responding correctly.

Airtel relationship number: [protected]

3 complaints raised for the airtel network/data issues, still the complaint requests are on hold.

1. Service request no. : 77079658, date : 20 june 2017 — network issue
2. Service request no. : 78211009, date : 29 july 2017 — voice issue (Call
Drops/call not connecting/etc.)
3. Service request no. : 79320562, date : 8 sept 2017 — data issue

All the above request are still on hold and when ever i try to port out they are tell me to wait for 3 days for the resolution but nothing is happened till date. Unnecessarily i'm paying the bill of around rs.500 every month without having the proper network or data.

I have spoken with higher team members (Airtel appellate) regards the above service requests but no one came up with the solution. Whenever i call to customer care they'll say the please wait for 3 more days we will be solving the issue for sure. From june onwards i'm listening same answer but there is no solution yet.

Please help me i'm fed up with the airtel network team.

I am now in bangladesh.

I am not able to use the roaming services from bangladesh

This is inspite of paying for comlete monthly package.

I am getting incoming sms but no sms is going out to india.

The same with calls too. I don't get incoming nor outgoing calls.

This problem i am facing from 25 of november'2017

My phone number is [protected]

M hvng airtel infinity plan on my no in whch my plan is off 499 n including gst it comes to around 588 or 590. But from last 2 months m receiving a bill of 620 n more vn i had called up airtel customer care service they told u hve been charged for roaming but i was not gone out of mumbai for last 2 months dn how would i get charged for roaming n d way dat customer care executive was tlkng it was very rude..

I am user of airtel since 10 years and even my family too. But this instance has ruined the image of airtel and i am going surrender my postpaid connection and will never going to use airtel and even not give suggestion to anyone to use airtel. I have lost my mobile 3 months back and i have the copy of police report for the same. Same day i visited green park office of airtel in new delhi to get my connection closed and lady helped me to surrender the connection as well. It was number of bareilly (Up). After 3 months all of sudden people from airtel recovery team visited my home and started asking my parents for money for that number only. Even after telling him the situation he said we can't help it and his meerut office has asked him collect money anyhow. My number was [protected]. Now i am using [protected]. This is totally ridiculous and this is created a mental harassment to me. Hopefully airtel who is such a big and customer centric organisation will look into matter and will help.

My number is [protected]. I recharges with 448 yesterday just because of good signal where jio signals are not coming in our office. So i recharged with airtel to get calls from company/naukri.. But now i am unable to send messages to naukri premium number[protected]. I want this issue to be solved. Let me know if it is not solved. Please provide some steps how to send premium messages. I am using redmi prime 3s. Very worst answers from different customer care executive. I need this to be resolved as quick as possible. Or else i will file a complaint

I a. Not getting a single bar of the network in my my both handset. I am recently using 2 numbers of airtel but the network of airtel is very poor inside my house. And my phone no. Is [protected] and the alternate no. Is [protected]. I am not getting network thats why i am facing problem in my bussiness because my business is a call based business if i am not getting a call then how can i connect to people those who want to connect with my company

So please resolve my problem

My no [protected] (Govt. Card). On 24.11.2017 i have recharged for rs. 448 as i have been bombarded with sms's from airtel as the best offer for me. Even before recharge i have received the message as best offers for you, 1. 448=ul call+70 gb, 70 days.
I have been in roaming network on 25.11.2017 and all my incoming, outgoing call and data pack was not working since 25.11.2017. Today i have come back to my home network but still i am not able to make or receive any calls on my airtel network not even data services.
I have contacted the airtel customer care no 121, one executive informed me to recharge rs. 8 and convert my govt card to normal another one informed to recharge for govt card for rs. 325.
I have also sent mails and and reminder on [protected]@in. Airtel.com but i haven't received any reply yet.
I have been using airtel for the last 11 years and this is what i am facing and no body is able to contact me.
Hope suitable action is taken
Arun bhosale.

I have go to at airtel store - ranip, ahmedabad on dtd. 07/11/2017 for airtel bank kyc purpose & i have completed my kyc. Aftet next day i have received a message airtel payment bank - that your gas subsidy account transfer in their bank without my intimation, how they can tranfer subsidy account in their bank. Which i have already received subsidy account in my other bank. My airtel wallet number is: [protected], lpg id:[protected], aadhar no.[protected], surendra kori (M) [protected]

Sir me mere airtel sim me 484 rs ka 4g recharge karvaya or mera sim card 3g he
To me mere sim ko 4g update karvane keliye 121 no. Ek massege bhejna hota he lekin airtel company ne mera company no. Pe jane vale sare massege pichhale 2 mahino se bina bataye stop kr diya he..
Or me dusri telicom company me bhi nhi ja sakta kayuki portebility keleye bhejne vala no. 1900 bhi stop kr diya
Esliye me koi bhi help keliye 121, 1900, 1901 etc.. Pe masseges nhi bhej pa rha hu
Cusmer care pe call krne se bhi preoblem ka solution nhi aaya
So please help me. My mobile no. [protected]

Everytime I make a call it does not happen.It shows unable to make a call.
I recently ported my number to airtel but I am not satisfied with the services. I have to restart my phone everytime and when i restart it makes a call once and from the next time the same problem starts. Kindly look into this.I am looking for a positive response

I am facing the same problem with my new airtel sim. I recently ported from vodafone to airtel. I can see the signal bars on airtel sim, but on calling 59059 it is getting disconnecting automatically.
I talked to customer care of airtel & they given a alternate no. [protected] & asked yo call from my alternate contact no. However, after calling i understood that this no is for datacard verification.
Kindly activate my sim as soon as possible.
Alternate contact: +91 [protected]
Thanks and regards.

Sir,
I am defence serving person i have taken postpaid connection [protected] for my family from airtel store name ganapathy road, store id tn_11455_[protected] on 22 june 2017 scheme 299 pack call limit 340 minutes and 1.2 gb per month and paid rs 300 for activation charges from employee name miss geethamani. First payment paid rs 365 on 25 july 2017, second payment paid rs 362 on 26 august 2017, third payment paid rs 591 on 26 sep 2017 which is gradually raising amount every month and i went to airtel store when i came on leave in the month of oct 2017, enquired about bill charges but miss geethamani did not give proper reply and she told call charges more and i have asked bill details but she refused to give. Due to my short leave i went back and still i paid bill rs 461 on 26 oct 2017 and my family informed about nov bill rs 569.93 and i shocked and informed my daughter to go and complaint the matter on 12 nov 2017, at that time mr harshid attend the complaint and he told value added service automatically coming and he retrieved value added service then my daughter noticed after 5 days excess charges automatically coming for next month then my daughter immediately went to airtel store met with mr harshid and miss geethamani, she deactivated the services and told it will not come in future its her guarentee and mr harshid and miss geethamani spoken to me on telephonically they promise me we have stopped all the services. But 5 days the next month usage charges go upto rs 632, my daughter immediately informed and i took leave immediately by air to resolve the problem and i went to airtel store on 25 nov 2017 along with my duaghter and enquired about the bill details to mr harshid and miss geethamani they were able to clear the excess bill amount, in mean time one lady staff arguing me about my daughter opened google pages more thatswhy the bill charges more. After one hour arguement i am not satisfied with your staff behaviour and clarification and finally i have sacrificed myself and i told that lady staff to clear all the outstanding bills then she calculated nov month bill and excess amount plus one month rental charges plus additional charges total around rs 1350, after waived the amount finally she told me to pay rs 1, 000 then i told toi give the certificate but she refused to give in writing and finally i have paid all outstanding bill amount and told to change this number to prepaid. Due to your behaviour of your staff myself and my daughter suffered (Mental and physical tension) for last two months and my expenditure for current trip is more than the bill paid to your company for last six months. I am not satisfied with their behaviour to me, as a defence person serving in border and what about illiterate people. Please intervene them and it should not happen to poor and illiterate people.

Mobile number - [protected]
Last week i had ported my sim from airtel tamilnadu to airtel karnataka. After one week i was asked to change the sims on my phone and the new sim was activated. I am able to recieve calls and sms but i have no way to recharge my number. I have tried all online services. Even the guy at airtel service center is not able to recharge my number. I have tried customer care number too but its useless because i dont get a chanse to speak to an actual person. I feel the network is useless. I will wait for another day and i will be switching to a better network.