Airtel Complaints & Reviews

I did a recharge of rs. 399.00 to avail the benefit of free local+std calls + 1 gb data for 70 days. It was done after getting promotional messages received from airtel. But, today, after expiry of only 28 days, my outgoing calls are being charged which should have been free for 70 days. Requesting airtel to extend the free calls + 1gb data for balance 42 days.

Hi,

There was a wrong deduction of my account balance today for airtel number [protected]. 35 rupees was deducted due to lifestyle dressing room service. Could you please refund the money as the money was wrongly deducted. I request to not to repeat this kind of deductions in future as it leads to low balance trouble unknowingly.

Regards,

Suvankar maji
[protected]

Attention: mr. Joseph george & others

I am being cheated by airtel since the last 2-3 months!... Account no. [protected].

I am being charged rent for 3 connections even though one connection has not been working over the last two months or so due to a problem at airtel end. The situation has been persisting in spite of several complaints looked over the last couple of months or so. (Telephonic request no. 67963523.) in order to ensure continuity of services, i am compelled to pay the rent for all 3 connections in spite of communication to airtel about the fault from this end... This means that airtel is charging and forcing me to pay for services that are not single provided.

This is downright harrassment and cheating.

Resolution hoped :
(1) refund of the excess amount charged
(2) all three connections to be in order
(3) no additional charges to be charged to me for the resolution (Includes - ensuring that all three connections work.)
(4) compensation equivalent to atleast one month's rent for the harrassment caused by airtel.

S. Dutta
Chennai

Before recharge i check my offers it shown 200 mb for 30 days at rupees 29. But i just got only 165 mb for 3 days. and i called them and make a complaint but they didnt help me..iam not good in english so i cant explain the problem with more expansion...kindly request you to make some move against this kind off cheatting.This is not a first time i cheated from this company

This number was ported from bsnl to airtel under plan 649 on1st sept 2017 at bhubaneswar. I have shifted to noida & have requested for changing my plan for delhi ncr. I was told it will be done after 90 days by december 1st, 2017. Suddenly on my mobile the sim provided by airtel, bhubaneswar is indicating "invalid sim w. E. F. 21st november & i can't use my mobile. Details i have posted through email at your email address :[protected]@in. Airtel.com. Immediate action requested.

Dear sir,
I have recharged from my wallet to no[protected] on[protected].Reacharge confirmation was done but benefit was not credited .(.as unlimited calls was free for 14 days as shown in pack ). Money is deducted for calls .I have also complained to customer care there assure me that will find the solution within 48 hrs .but still no action has been taken .kindly look into the matter and do the needful. I have attached screenshot shot of transaction.

Sarvjeet Kaur
Airtel wallet no [protected]

Hi,
Amount of rs 99 got deducted from my prepaid number "international roaming rental charges" without any reason on 2 nov 2017.
Number :[protected]. Please refund me my amount.
Also my data pack expired before 28 days. I had recahrged it on 25 oct and now today on 22 nov i am not able to use my data or call. I had recharged for 349 (Monthly with 1.5 gb per day and unlimited calls) i may have to port my number if these things continue to happen.
It is really very frustrating to keep a check on thse things

Thanks

Sir, I have Recharge My Airtel Number [protected] on Date 23 Oct. 2017 with the Company Scheme Rs. 399.00 for Unlimited Local+STD+ 1GB Data / day on 4G Phone+4G sim 70 din, Trans ID[protected] . But Today my regular balance was deduct andl call was cut with the Reason o[censored]navailable balance. with that call . The Company do Fraud with me . today.

Dear operator,

My mother is using your mobile services for number [protected] and from past 2 days she is not able use her phone due to some issues from your end.

She has been complaining at your costumer care number about the same, but they are not at all helpful.

They have been telling her that it will start to work in 24 hours, then 72, and then many more hours are being added, still not working.

Your costumer care has been behaving very badly, saying "naa ho raha sahi, kar lo karna hai".

Then she finally came to know that her issue is not even got registered as they did not register her complain.
Let me know if what is your solution to this problem or we should switch to other better service providers.

We placed our trust on you and your services, but as it appears they are not mobile services but "get harassed services by airtel and its staff"

Regards
Laxmi devi patrawat
[protected]

Hi, i am not receiving any sms from any network except airtel most of the times, further i am not getting messages from various banks, irctc, makemytrip etc. This problem started from 21th nov 2017 and i have contacted customer care atleast 20 times since then, everytime they tell me that the complaint has been logged and will be resolved by such and such date and time and i never get any response. This is really frustrating as i am unable to do online banking at the moment and this is impacting my work big time. My number is [protected], please resolve immediately. Rgds, shailesh

I have tried to recharge my airtel no with rs.448 through my airtel app on 20th november, monday, 2017. I experienced that the online recharge service and airtel payment bank services are very poor quality. I have faced a high level of mental stress as my money has deducted and recharge not done. I don't have any option then to wait for the refund of my money.
I have mailed my query to different authorities of airtel but there is no any action taken by the higher authority of airtel. I would personally suggest to everyone, to not avail the online recharge facility with my airtel app and airtel payment bank.

My request is for a refund of my money as soon as possible.

Sir/ma'am.. I'm an airtel user. I made a recharge of rs 399 on 17th november. Actually before making a recharge i show my offers dialing *121*51# there i found two offers at the same cost. One was 84 gb data (3gb per day) and loc+std calling for 28 days and the other was 70gb data (1gb per day) and loc+std calls for 70 days. That's why i dialed customer care number and asked to avail me the offer of 70gb data for 70 days. The officer i talked to said you can do recharge and you will availed with 70gb data 1gb/day and free calling for 70 days. After that i made an e recharge for rs 399 and i received an sms confirming that you are availed with 70 gb data for 70 days. I'm attaching that sms screenshot. Now yesterday i was using my data and i just found that my data crossed 1gb. My usage was about 1.6 gb yesterday after that i again talked to customer care and asked why it crossed above 1 gb. He said sir you are availed with 84gb data (3gb/day) i didn't want this because there is no fault of mine i confirmed before making the recharge. Sir please help me regarding this. I'm a student it's not easy for me to bear any loss as my needs are less. 🙁

Dear sir / madam,

I have lost my sim on date 22/11/2017 around 3:15 pm while going to tuition.
The last call made was by my sister and we had talked around 40-45 min.
I am not able to reach my number now.

My mobile number was [protected] and i bought it from baltana (Zirakpur) and the same is issued under my father's name. I have this number for more than 6-7 years.

Request you please block it to prevent its missuse by any one.

Last time i raised the complaint about network issues, and customer care people told me they will inform technical team and closed the complaint with out resolving the issue.My old complaint Id: OT[protected]. this is 3rd time am raising the complaint and nothing is rectified. i have 4G connection and it works worst than 2G connection.

I had lost my mobile on 19th nov and taken a new sim of same no which is still not activated. Almost 30hrs are over and i am contacting your customer care from last night but nobody is able to tell why my sim is not activated till now. Your people are having a very casual approach towards my problem. Kindly let me know what is the issue for the delay. My mobile no is [protected].

Nowadays i see frequent call drops in airtel network. It is happening even to my friends who are on airtel. When i call customer care i get a response saying that i need to reset my device or change sim etc. None of them understand the technical issue. They see that this issue is from a device. Why airtel is not taking care of customers and their network issues?

Dear concerned authority,

Please block/disrupt and cancel my airtel no belonging to d. Sengupta basis kolkata port, no being [protected].

My phone has been robbed and information of numbers and contacts have been spilled and shared for plagiarized purposes. I will also ensure i lodge a police fir asap basis location from where it has been robbed.

My number is [protected] since a network issue my recharge was done twice with 448 pack of 70 days that accounts to a sum of 896 but i got only 70 days validity instead of 140 days they are not providing any option of validity extension nor a refund this is unfair to take my money twice for same plan while other operators give an extension to the pack.

Since my sim card is damaged, i had purchased a new sim for sim swapping in airtel store, bhavani on 18/11/2017. They had successfully submitted a request for sim swapping. But till date 22/11/2017 my new sim is not activated. When i approached the airtel store again and again for the same, they are saying that in backend it is delaying. How long to wait for sim activation?

Hi i'm yeshwanth, earlier i was using vodafone network, in april i got a call from airtel executive, the plan sounded great so i ported by network to airtel, few months it was good no network issue & high speed internet everything was going well, suddenly after 3monts i had some network issues which i adjusted for a month but later it was very painful because i was not able to use my data also it was 32kbps/s only so i registered a complaint, and they said it will be sorted out in 4 to 5 working days, i waited and waited but no response so again i registered a complaint after a month still no response form airtel network team and they have been charging monthly rental charges from past 3 month without providing a me proper service, even though i have paid 2 months bill without any service form airtel, i decided not to pay from 3rd month since i'm not able to use data service call services, what's the point of paying the bill, now they have disconnected by calls and they want me to pay all the bills. Airtel network is looting customers money without giving proper service to the costumers.