Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Nov 1, 2026
Complaints 54830
Resolved
21980
Unresolved
32850
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Airtel reviews & complaints page 1013

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shivmilan@123
from Kanpur, Uttar Pradesh
Dec 10, 2017
Resolved
Report
Copy
Resolved

Address: Mumbai City, Maharashtra, 221005
Website: [email protected]

A fraud online transaction was done infavour of airtelbilldesk mumbai on 10.11.2017 through my sbi card [protected]. Kindly refund the amount tome. Airtelbank has seized the account no [protected] in which amount had been transfered. We have sent mails to sbicard officials to resolve the matter as soon as possible but after one month no solution came.
Jan 2, 2018
Complaint marked as Resolved 
this is a fraud transa tion which wss done using mobile no 8750121982 and 8750117972 being sbicard official for verification of card. amount 8300/ spent in favour of airtelpayment billdesk on 10.11.2017 at 03.36 pm. airtel has seized accont no 9803737734. airtelel contacted to me many times to resolve but i have no airtel mobile no.amount is to be reversed in my credit card from which deducted. kindly help and guide many mails have been sent to airtelpayment bank [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] and mobile no 8042855400 7899799614 1206249500 112627142 airtel has seized wrong account no 9803737734 in which amount is transfered and no refund action taken.
Airtel customer support has been notified about the posted complaint.
Dec 10, 2017
Updated by shivmilan@123 consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Account
Messages
Notifications
Complaints
Sign out
© 2016 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail


ConsumerComplaints.in › Airtel › Airtel — rs 8300/ was deducted from my sbi card no [protected]
[Resolved] Airtel — rs 8300/ was deducted from my sbi card no [protected]

A fraud online transaction was done infavour of airtelbilldesk mumbai on 10. 11.2017 through my sbi card [protected]. Kindly refund the amount tome . Airtelbank has seized the account no [protected] in which amount had been transfered.we have sent mails to sbicard officials to resolve the matter as soon as possible but after one month no solution came.


Complaint marked as Resolved Dec 10, 2017
this is a fraud transa tion which wss done using mobile no [protected] and [protected] being sbicard official for verification of card. amount 8300/ spent in favour of airtelpayment billdesk on 10.11.2017 at 03.36 pm. airtel has seized accont no [protected]. airtelel contacted to me many times to resolve but i have no airtel mobile no.amount is to be reversed in my credit card from which deducted. kindly help and guide.
Dec 10, 2017
Updated by shivmilan@123 been sent to
airtelpayment bank [protected]@in.airtel.com
grievance.[protected]@airtelbank.com [protected]@airtelbank.com nodal.[protected]@airtel.com appellate.[protected]@in.airtel.com appellate.[protected]@in.airtel.com mobile no
[protected] [protected] [protected][protected]
Dec 23, 2017
Updated by shivmilan@123 mails have been sent to airtel.com but no response came to refund me.
Dec 23, 2017
Updated by shivmilan@123 airtel bank has seized the account in which amount of rs 8300. transfered and intimated to email at nodalofficer3.[protected]@airtel.com to refund
Feb 16, 2018
Updated by shivmilan@123 MORE THAN THREE MONTHS PASSED BUT
AIRTEL DID NOT RDFUND RS 8300 TILLNOW
Apr 21, 2018
Updated by shivmilan@123 more than five months passed but airtelpayment billdesk did not refund money rs 8300/ tillnow.Airtel has seized the account [protected] in which amt trfd.

View replies
more than four months passed but airtel did not refund money rs 8300/ tillnow.
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    cisf1234
    from Mamit, Mizoram
    Dec 10, 2017
    Report
    Copy

    Address: 799142

    Respected sir,
    With due respect and stated that i am a member of cisf of the ministry of home affires. Before minimum 15 years me and my family using airtel sim card. But there i found a serious problem with bad connection of network which is suffering me, my family also my village members.. For that i could not contact with my family, friends properly. As a force member i request to vodafone network authority that please resolve bad connection of network because we could not able to talk and use 3g/4g net with proper in our area please agrant my request for all member of villages, friends, my family and me. I need to talk with my family at any time. Your action will be good for us. Thanking you
    Airtel customer support has been notified about the posted complaint.
    Dec 10, 2017
    Updated by cisf1234     consumer complaints logo
    menuSubmit ComplaintSearch
    Home iconHome
    Question iconQuestions
    FAQFAQ

    Search
    search
    Account
    Messages
    Notifications
    Complaints
    Sign out
    © 2016 Consumer Complaints Forum

    If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail


    ConsumerComplaints.in › Airtel › Airtel — 3g network not available/bad connection of network
    Airtel — 3g network not available/bad connection of network

    1 Review
    Ci cisf1234 on Dec 10, 2017
    Mark as Resolved
    Phone/Mobile Number: [protected]

    Respected Sir,
    With due respect and stated that I am a member of CISF of the Ministry of Home Affires.Before minimum 15 years Me and My family using Airtel Sim Card.But there I found a serious problem with bad connection of network which is suffering me, My family also my Village Members..For that I could not contact with my family, Friends properly.As a force member I request to Airtel network Authority that Please resolve bad connection of network because we could not able to talk and use 3g/4g net with proper in our Area please agrant my request for all member of villages, Friends, My family and me.I need to talk with my family at any time.Your action will be good for us.Thanking you



    Update Complaint

    Post your update to complaint here.
    Choose fileAdd Image
    Submit
    Complaint comments 0 Comments
    Share0
    Tweet0
    Share0
    Airtel Logo
    Airtel
    Customer Care Service
    Customer satisfaction rating
    29
    %
    Complaints35361
    Pending6501
    Resolved8723
    phone +91 96 6339 XXXX
    website www.airtel.in
    location 20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View Full Information


    Related Complaints
    Airtel - registration on www.airtel.in [7616]
    Airtel Prepaid - Call list of prepaid no [5704]
    Airtel Postpaid Bill - bill and call details [3307]
    Airtel SIM Service - subscription [1341]
    Airtel - To change the plan [925]
    View all Airtel Reviews
    www.bdomains.com


    Consumer Complaints | Submit Complaint | Sitemap | View full list of Companies | Latest Complaints | Updated Complaints | Terms o[censored]se | Privacy Policy | Google+

    © 2016 Consumer Complaints Forum
    If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mohan Petlur
      from Bengaluru, Karnataka
      Dec 10, 2017
      Report
      Copy

      Address: Bangalore, Karnataka, 560016

      Unable to recharge after converting from postpaid to prepaid.
      It's very disappointing that after using airtel for so many years, i am getting this treatment from this branded company.
      Due to this issue i cannot call customer care also. I am stuck as i need this number and cannot lose it. Cannot use portability option also as i cannot send message.

      My details
      Mohan. [protected]@gmail.com
      [protected]
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        milan gohil
        from Mumbai, Maharashtra
        Dec 9, 2017
        Report
        Copy

        Address: Mumbai City, Maharashtra, 401107

        I switched my number [protected] from postpaid to prepaid one an half month ago, after that i can't recharge my number with any amount, i complaint on your customer care and visited your airtel outlets numbers of time also change the sim card twice but couldn't get any solution till date, i am sending this mail considering my last attempt for resolution from you, if i cant get reply from you within 7 days i port my number to any other mobile operator including my other two airtel numbers and my dth also
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kartheek Narsina
          from Jaipur, Rajasthan
          Dec 9, 2017
          Report
          Copy

          Address: 506001

          Dear team,
          I have a number of [protected], for this number due to network issues and costing issue i want to move from airtel to other network for that i have given port request on 23-oct-17 for that i got a call from airtel customer care & they checked the reason for port then i have given above mentioned reasons for that they have given a offer of 399 for unlimited calls and data for 3months then immediately i have recharged with 399/rs but i got only 1month benefit instead of 3months, immediately i called to 198regarding this & they told me to wait for 48-76hrs for benefit addition but it was not happen.
          I have called more then 5times to customer care but there is no response from airtel.
          Giving wring committements is a cheating of customer for this i need the proper solution
          Regards,
          Kartheek. N
          [protected]
          Airtel customer support has been notified about the posted complaint.
          Dec 09, 2017
          Updated by Kartheek Narsina           Dear team,
          I have given complaint for network issue from last 4months but as of now there is no resolution from airtel, i need the solution on this
          Due to this issue i have faced so many calling issues with this
          Airtel has to pay the penalty for this.

          Regards,
          Kartheek.N
          [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            manmohan556
            from Bengaluru, Karnataka
            Dec 9, 2017
            Resolved
            Report
            Copy
            Resolved

            Order number:[protected]
            Order date: 09 december 2017

            Sir i have done recharge of 448 on wrong number [protected]. I talked to customer care they also not helped me. Please revert my money 448 on my number [protected].

            Here the details of transaction
            :
            Wrong number: [protected]
            Transaction id:[protected]
            Amount 448
            Correct number: [protected]

            Please revert my money or swipe the recharge to correct number. And please available on customer support.
            Dec 13, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pandiyarajan suriyanarayan
              Dec 9, 2017
              Report
              Copy

              Address: 625006

              Hi all,
              My number is +[protected]
              Name - pandiyarajan s
              Email i’d - [protected]@gmail.com

              I have been using this number for more than 9 years. Currently i am in canada.
              I was this number in canada for sometimes. However i can’t find the network tower in my mobile. Kindly let me know, what has to be done to get back this number. This number very important to me.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tanveesh Inani
                from Mumbai, Maharashtra
                Dec 9, 2017
                Report
                Copy

                Hello.
                I have airtel number : [protected] and my name is tanveesh inani.
                My airtel payment bank never allow me to pay money for anything. I don't understand why it then allows me even to credit the money, if i cannot use the app and spend it.
                I have around 2000+ rs in the airtel wallet and i want airtel to either solve the issue with my account, or refund the money.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                3 other people found this review helpful
                3 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Som dabral
                  from Nahan, Himachal Pradesh
                  Dec 9, 2017
                  Report
                  Copy

                  Address: Bhopal, Madhya Pradesh

                  Sir,
                  I want to know is that the indus towers have any project in madhya pradesh in perticular jabalpurfor installation of 4-g network roof top towers.

                  Beacuse some body approch me for installation of roop top towers for bharti airtel company. He promise to give rent of rs. 30500/- per month and advance of 12 month rent, for completing th formalities he want rs. 50000/- for insurance, and other permission work. Till date i have not paid any thing to him
                  He is calling from mumbai his email address is [protected]@airtelbharti.in
                  And mobile no. [protected] name alok pandey from delhi airtel.
                  Please advise me what to do.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    tsunamista
                    from Chennai, Tamil Nadu
                    Dec 9, 2017
                    Report
                    Copy

                    Address: 632009
                    Website: Airtel payment gateway

                    Airtel dth [protected] amt 200 done on 9 th december payment deducted from my account the transaction details pos no 81803286 airtel icca txn#[protected] kindly arrange to credit my amount 200 to my airtel dth connection. My account details given here sbi bank 200 deducted today at 10.42 am on 09/12/2017. My customer id [protected] airtel dth. Checked with airtel customer care there is no match of transaction reference
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Hemant Jeet Singh Saini
                      from Patiala, Punjab
                      Dec 9, 2017
                      Report
                      Copy

                      Under customer id [protected] in my name the monthly pack charges have been increased from 366 to 370 and now to 399 without any intimation. When customer care was contacted they have told that my mobile no is not correct. I requested to update my mobile no and it was reloaded. But it is pathetic to say that i received the message of removing and uploading the same no. I am not happy with the services of the company as the rates of same monthly pack are being increased frequently. If the rental of my present pack is not kept as rs 366, i will be forced to change the company.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jag1985
                        from Mumbai, Maharashtra
                        Dec 9, 2017
                        Report
                        Copy

                        Address: Raigad, Maharashtra, 410206

                        Airtel dth cyst id: [protected]

                        Last recharge 27_11_2017
                        Amount:rs.276
                        Source: jiomoneywallet
                        Trans id:[protected]

                        I did above monthly recharge on 27 november 2017 and my airtel service got suspended due to low balance on december 3, 2017. When contacted customer care, i was told that they had refunded two recharge amount one made on 22 october and other on 27 november 2017 of rs.200 and rs.276 on december 1 2017. But on contacting jio money i have not received any refund amount of rs.276
                        Not icici credit card statement shows refund on december 1, 2017.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          koustubh sharma
                          from Jamnagar, Gujarat
                          Dec 9, 2017
                          Report
                          Copy

                          Requested relocation on 20 nov 17. Cust id #[protected]. Request no 67847745. I was asked to make a recharge for rs 150 as a precondition to request relocation. Relocation was not completed till 9 dec 17. Owing to the delay the recharge amount was exhausted as i was unable to utilise it due undue delay by airtel. Cust care supervisor blames it on the customer. I fail to understand how. Please refund with due compensation. Its a matter of righteousness more than the amount of money in question.
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ramya Janakiram
                            from Bengaluru, Karnataka
                            Dec 9, 2017
                            Report
                            Copy

                            Address: Bangalore, Karnataka

                            I have open network complaint for two months, continue to get bills. Get call from airtel legal person and says he waived off one month bill. However continue to get reminder for waived off amount payment. I cancelled the connection. One hand get a call from relationship team on the other hand customer care says number is suspended due to non-payment. Pathetic!
                            Airtel customer support has been notified about the posted complaint.
                            Dec 09, 2017
                            Updated by Ramya Janakiram                             Have written complaint to Airtel Customer Email.. Please check that..
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vinitkumaremail
                              from Gurgaon, Haryana
                              Dec 9, 2017
                              Report
                              Copy

                              Address: 147002

                              I have ported my number [protected] from airtel. More than one month has passed still no network on my phone. Contacted everywhere but no resolution. Even high authorities of airtel is not serious about the inconvenience caused. How can a service provider cheat customer this way?
                              Kindly look into the matter.

                              Regards

                              Vinit kumar
                              Mob-[protected]
                              #572, ue-ii
                              Patiala
                              Punjab
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                romadevi
                                from Kaliyaganj, West Bengal
                                Dec 9, 2017
                                Report
                                Copy

                                We are trying for mnp since 09.11.17 for our 2 nos. A) [protected]-idea
                                B) [protected]-voda

                                It is very much painful for not getting a good service from airtel.
                                We do not know that who is coming from post paid div. / any dsa but proper guidance and technical response is lacking till date. It seems that we are being harrassed by airtel.
                                Please do the needful at earlist, otherwise we shall have no other option other than to think about some future plan.
                                Regards.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  manjotchd
                                  from Mohali, Punjab
                                  Dec 9, 2017
                                  Report
                                  Copy

                                  Address: Chandigarh, Punjab, 160022
                                  Website: 9779588878

                                  Hi

                                  My name is manjot singh and i am using the airtel postpaid no [protected] since last 2-3 years. My bill plan is 275 plus gst and i always got bill of rs 350 to 400 per month.

                                  But in the month of november i got bill of rs 5000 which is blunder at airtel end because this is my calling plan and i have never requested for data services on this no but i got bill of rs 5000. They have accepted that this was by mistake and we will rectify the bills. After my complaints they have waved 3000 from bills but my bill was only 275 plus gst 18 % for october 2017.

                                  I have requested so many times to rectify the bills otherwise i am not going to pay any amount. But i am not getting any revert or call at airtel end even they have stopped services at my no. According to me my bills amount are as bellow

                                  Oct 2017 = 342+18 gst

                                  Nov 2017 = 342+18 gst

                                  I have complaints so many times for the same but i am not getting proper resolutions at your end. So now i am going to legal proceeding with airtel for making fraud with me. I will took you in court and sue against your company for misleading me and make me mentally upset.

                                  Regards

                                  Manjot singh
                                  [protected]
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vkayatn
                                    from Hyderabad, Telangana
                                    Dec 9, 2017
                                    Report
                                    Copy

                                    Address: 500044

                                    Airtel has opened airtel payments bank account without my consent, i sent many mails to this company to deactivate my account but no one bothers to deactivate payment bank account instead of help they reply me to use all amount and make zero balance in account and when i tried to nake zero balance the application does not allow
                                    This way the company is looting peoples money to make profits
                                    Because of this account my lpg subsidy is credited to airtel payments bank which dont allow you to transfer money or withdraw full amount
                                    Its cheating, and they should be jailed fraud business
                                    I want my money back and close account
                                    After failed attempts with this cheating company i ported my number to idea but the problem is not solved
                                    The executives are irresponsible and negligent
                                    I want the company to deactivate my airtel payments bank account immediatelys
                                    Airtel customer support has been notified about the posted complaint.
                                    Feb 05, 2018
                                    Updated by vkayatn                                     Dear Sir/Madam

                                    Kindly make a note that till date there is no action taken to close airtel payments bank account, instead of closing account airtel is sending sms to me to use money the airtel paynents bank account
                                    I request you to take serious action on airtel to close the said account
                                    Rgds
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      [email protected]
                                      from Rajmahal, West Bengal
                                      Dec 9, 2017
                                      Report
                                      Copy

                                      Address: 713150

                                      I am debdas bhattacherjee. I am a part time businessman and want to use the airte money app to recharge and pay bill. I have activated registering my mobile no [protected] an airtel money account after downloading airtel app. My airtel no [protected] is an airtel money no. I have done a trancsaction for rs.100 from it on 6.12.17 and it was successful, but from yesterday no recharge done however there is a balance of rs.190.00. So i request you to solve my problem and to active my account for recharging. Regards..
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Kharkongor
                                        from Barpeta Road, Assam
                                        Dec 9, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: East Khasi Hills, Meghalaya, 793002

                                        I ve wrongly entered the mobile no. While doing online recharge through netbanking for my prepaid number. However when contacted the airtel service they said that it cannot be reverse back. Does this mean that one cannot make a mistake? Ive tried sending msg to 59109 and got a msg to send the details in the following format

                                        Subscriber number must be 10 digit and transaction id must be between 6 to 10 digits. Please re-send wrr[space]wrong_number[space]transaction_id[space]amount[space]right_number.
                                        Wrr [protected][protected] [protected]
                                        However, till now no response received.
                                        Kindly help.
                                        Details below.
                                        Recharge date :6th december 2017; 7:29 pm
                                        Transaction:[protected]
                                        Amount :448
                                        Wrong no. :[protected]
                                        Correct no. : [protected]
                                        Dec 11, 2017
                                        Complaint marked as Resolved 
                                        No steps have been taken as i have received no phone call nor email from airtel to resolve my complaint
                                        Airtel customer support has been notified about the posted complaint.
                                        Dec 11, 2017
                                        Updated by Kharkongor                                         How can the complaint marked as resolved when it is NOT.!!!?
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Tata Teleservices
                                          1.7
                                          (374)
                                          Aircel
                                          2.8
                                          (10595)
                                          Virgin Mobile India
                                          2.7
                                          (162)