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Updated: Jun 10, 2026
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R
ronakdyeing
from Morjim, Goa
Nov 20, 2017
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Address: Thane, Maharashtra, 421311

To,
M/s, airtel
Sub: regarding network problem.

Dear sir,
Since last 3 months we are complaining about the network at saravali midc kalyan - bhiwandi (Maharashtra) road, but no improvement notice.
We are once again requesting to improve the network immediately otherwise we have no option other than port our number to other operator.
The following mobile number,
1) arup sarkar - [protected], [protected], [protected]
2) gangashankar sharma – [protected]
3) yogesh sharma – [protected]
4) abraham jacob – [protected]
5) shivkumar chaudhary – [protected], [protected], [protected]
6) sunil nighot – [protected], [protected]
7) gyandev chaudhary - [protected]
8) kanhaiyalal yadav - [protected]
9) h t sawant – [protected]
10) manoj nair – [protected]
11) chandan jha – [protected]
12) azharuddhin sidique – [protected]
13) awadhraj yadav - [protected]
14) pawan jha – [protected]
15) praffulla senapati – [protected]
16) - [protected]
17) pankaj bangar – [protected]

Thanking you,
Airtel customer support has been notified about the posted complaint.
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    N
    nishant2100
    from Kolkata, West Bengal
    Nov 20, 2017
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    temporary suspension of outgoing call on airtel mobile

    Address: Kolkata, West Bengal, 700065

    No outgoing calls or outgoing sms from my airtel number. When i try to call it says"temporary suspension of outgoing call on this number kindly contact customer care." i have repeatedly contacted them but they are saying that the incoming and outgoing are activated in my number and there is nothing they can do to solve the issue. My reference number is ccnor[protected].
    Please resolve the issue at the earliest....
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    S
    Suneel Karjala
    from Mumbai, Maharashtra
    Nov 20, 2017
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    Address: 560103

    I have 2 numbers with airtel [protected] and [protected] with both the numbers am not getting any incoming calls and data network is not working, sometimes out going calls works this am observing from 18-nov-2017 i have raised multiple complaints with airtel but issue not resolved, i have checked with bellandur airtel service centre & they said this is expected as they are doing some server upgrades allover the bangalore they can't do anything untill the upgrade it finished.

    Just for airtel server upgrades, airtel users needs to suffer, more importantly no incoming calls which is a big thing as am not able to receive call from my family and also i have some expected couriers and they were not able to reach me and am missing the couriers.

    Airtle can do server upgrades but ideally it should not impact on the users mobile communications.
    Airtel customer support has been notified about the posted complaint.
    Nov 21, 2017
    Updated by Suneel Karjala
    Now customer care also become unresponsive, they ask to hold but they are never coming back...
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      M
      mkondoji
      from Visakhapatnam, Andhra Pradesh
      Nov 20, 2017
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      Address: 577004

      Since morning i'm unable make calls from airtel prepaid sim which i recently converted from airtel postpaid but i'm able to receive calls.. I tried switching off and on method and even i reinstalled sim in slot.. Even then it's not working... Even i shifted my sim to another mobile but still the problem persists..

      I tried contacting call center but unsure to talk to thier executives..

      Very poor customer service from airtel... If the problem doesn't get resolved within tonight.. Airtel will have to bear loss occurred to me

      Yours faithfully
      Airtel customer support has been notified about the posted complaint.
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        P
        pawan9650
        from Delhi, Delhi
        Nov 20, 2017
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        I don't be able to use internet from today's morning (20 nov 17) it is not connecting at all. I was recharged datapack of 399 on 25th oct.
        Also the same problem i was faced from 4 nov to 12 nov in which i not getting my 1gb per day my internet is not connecting. And i was complained everyday about this to customer care. And was updated on 13 nov.
        And from 13 nov my net is sart working properly but only till the yesterday (19 nov) and from today's onward (20 nov) again i start facing the same problem.
        What's the matter is this?
        Please solve it as fast as possible bcz i have to do urgent works from the internet.
        Airtel customer support has been notified about the posted complaint.
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          P
          pronay roychowdhury
          Nov 20, 2017
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          Address: North 24 Parganas, West Bengal, 743145

          Airtel post-paid charge me excessive and meaningless bill. They sale me 199/- plan but they charge me as a 499/- executives of this company are didn't co operate with me properly. I told them my problem but they continuously charge me this kind of bill. And last two months they were stopped my mobile services although they charge me bill as a 499/- plan. When they sale me the plan then they told me unlimited call, 4gb 4g data and after 4 gb i can get unlimited 2g data. But after 1 month i knew that was false plan. They set me 499/- plan i informed them but they didn't change it although they charge me those bills when i didn't get any kind of mobile services from them. Airtel scam with us. They charge mobile bill as per their own decision. They used many kind of scamming tricks for their own profit. Although they threat us to legal notice. Its so called "airtel post-paid promise". Please take action regarding my information. And stop their scamming business.
          Airtel customer support has been notified about the posted complaint.
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            S
            Shbm
            from Mumbai, Maharashtra
            Nov 20, 2017
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            Address: Mumbai City, Maharashtra, 400092

            I asked them to provide me a new broadband connection for sumer nagar, opp kora kendra, borivali west, mumbai - 400092 but they say that it isn't feasible but some of mt neighbours and people in my society have airtel broadband connection. Don't know as to why they are refusing to provide the services to me. The day jio fiber starts commercially, everyone will switch and no one will even ask them. They should service the customers that they're getting now.
            Airtel customer support has been notified about the posted complaint.
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              V
              vimal nair
              from Panipat, Haryana
              Nov 20, 2017
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              Address: Thrissur, Kerala, 680732

              I have been using dth connection of airtel, from. The beginning itself i am facing very poor service and each time was forced to call the customer service team atleast for 3-4 times for a proper feedback. On 8th nov i have requested a location change of my primary connection but the revert form the team was very poor as i was forced to call them again, later they have intimated that my customer i'd has to get split for this service and i will be getting a call back, two days i have waited and no one called me, which gmfirced me to call the service team again and at last they have send a local engineer for fixing new dish, surprisingly he assembled they have assembled vediocon dish instead of airtel and no signal is receiving by my setup box.,.. When asked employee responded very arrogantly and said "this is what i can do, go and do whatever you want". Need urgent attention for this as i am not able to use my set up box since november 7th.. And i am been paying unnecessarily for all these days...

              Kindly take immediately action
              Name - vimal v nair
              Mob - [protected]

              My customer id can be viewed with my mobile number...

              Thanks in anticipation

              Vimal
              Airtel customer support has been notified about the posted complaint.
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                S
                ShubhJS007
                from Kanpur, Uttar Pradesh
                Nov 20, 2017
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                Address: Varanasi, Uttar Pradesh, 221010
                Website: Airtel.in

                I had upgraded to airtel 4g about more than an year ago. Till now i never got any issues but suddenly the network was lost on my phone and the phone said, "sim card not ready / emergency calls only", i inserted my airtel 4g sim to a 2g handset and found the signals and everything working alright. The problem was only with 4g/3g handsets (I tried inserting my sim to other handsets too, but the problem was same) where the sim wasn't working. The sim also made my phone to restart and irresponsive.

                I visited the nearest airtel store. They gave me a sim and asked me to send an sms to 121 with xxxxxxxxu and then reply with 1. I did that but yet the signal in the old sim didn't got disconnected. I'm using the sim in my 2g handset. I talked to airtel customer service and they said i can't do anything by sending that sms because i already have upgraded to 4g. I'm confused, here the airtel store guys say something else and customer service fellows say something else..
                Airtel customer support has been notified about the posted complaint.
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                  S
                  sidmlv43
                  from Noida, Uttar Pradesh
                  Nov 20, 2017
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                  Address: Ghaziabad, Uttar Pradesh, 201206

                  I ported my number from bsnl to airtel few years back.
                  After porting all things were going right.
                  But now after porting i am unable to recharge my number using any of the reputed platforms like paytm, phonepe, including airtel official site
                  I, hereby request you to please resolve this problem asap

                  Before may 2016 it was all ok but since after may i am facing this problems

                  Thank you
                  Siddharth malviya
                  Airtel customer support has been notified about the posted complaint.
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                    L
                    LibinJose88
                    from Bengaluru, Karnataka
                    Nov 20, 2017
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                    Address: 560095
                    Website: airtel

                    Hello,

                    My number got ported to airtel postpaid on 18/11/2017, however the number is not getting activated as it is pending for tele - verification, when i visited the airtel customer relationship office in madiwala, they informed me the executive has provided me the wrong sim and hence it is not getting activated. I tried to contact the executive he was no clue where is the correct sim. My sim is incative for couple of days even after visiting the customer relations shops many times.
                    Alternate no - [protected]
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Sainadh Bhargav
                      from Kanigiri, Andhra Pradesh
                      Nov 20, 2017
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                      Address: Prakasam, Andhra Pradesh, 523001

                      My airtel mpin was blocked when i am trying to reset it was not accepting my details and shows that it was invalid. When i am trying to call 400 ccare number it's represents that was invalid number so please try to resolve my problem. Send me at least link to rest the mpin my airtel prepaid number is [protected]
                      Please check the details and resolve it as soon as possible thank you
                      Airtel customer support has been notified about the posted complaint.
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                        M
                        mdabdulkhadir
                        from Delhi, Delhi
                        Nov 20, 2017
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                        Good morning,
                        I wish to bring the following for your kind consideration and do the needful

                        This is abdul khadir as i have lost my mobile i am requesting you to block my airtel sim. Mobile number is [protected] as early as possible and intimate me with the following alternate mobile number:
                        [protected]

                        Thanking you,

                        With regards,
                        Md. Abdul khadir
                        8 incline colony
                        Peddapalli
                        Telangana
                        [protected]
                        Airtel customer support has been notified about the posted complaint.
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                          Senthil Kumar Natarajan
                          from Gharaunda, Haryana
                          Nov 20, 2017
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                          Address: Chennai, Tamil Nadu, 600063

                          Am very much disappointed with airtel service. It’s been a week, the airtel showroom people / customer care not able resolve my problem.

                          My ported mobile number idea to airtel.in which frc is not working. Showroom guys and customer service both are giving that it is gonna get resolved in 4 hrs, 6hrs.. But it’s been more than 4 days now am struggling to get my numbers frc done!!! It’s not happening...

                          Please help
                          My number :[protected]
                          Airtel customer support has been notified about the posted complaint.
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                            U
                            Umang7265
                            from Shahganj, Uttar Pradesh
                            Nov 20, 2017
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                            Address: Lucknow, Uttar Pradesh, 226010

                            Yeaterday night i have done recharge of my airtel mobile using icici bank atm. So i have done a minimum recharge of 50 rupees. But today morning i got a msg from icici bank that i have done a topup of 5k rupees. So i checked my balance which remains the same with no change.

                            So i want to know what happened with all my money.
                            My mobile number is [protected].
                            Recharge done rupees 50 but debited rupees 5k from my account.

                            Regards
                            Umang gupta.
                            Airtel customer support has been notified about the posted complaint.
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                              P
                              Promily
                              from Pune, Maharashtra
                              Nov 20, 2017
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                              Address: 795134

                              I have recharge 549 on 3rd of this month for 2gb data/day and 100 sms/day. But i am not able to send any sms and watch youtube online or excess something with airtel data. I use two sim 1 for jio and airtel when i put data on in airtel sim internet stops working and if i still put data-on in jio somehow i can used. Means i don't recharge for jio. But what is the used of recgarging for rs. 549 2gb/day. I have attached screenshot of "sim card manager". Please solve my problem as soon as possible because i need to use data from airtel when there is validity..
                              Airtel customer support has been notified about the posted complaint.
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                                Praveen kumar Goud
                                from Chennai, Tamil Nadu
                                Nov 20, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500068

                                Hi,

                                I tried recharging my Airtel prepaid number [protected] from Paytm, Internet banking but it failed. I tried multiple times over last 3 days but result is unsuccessful.
                                Recharge amounts i tried are 349, 50, 199. All those transactions are failed.
                                Could you please resolve this issue?

                                Thanks,
                                Praveen
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  Alzyna
                                  from Kharagpur, West Bengal
                                  Nov 20, 2017
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                                  I recharged my airtel mobile number with rs. 20/- and had an updated balance of rs. 15.45/- on 17 november, 2017. Then, they activated vas, videopindw of rs. 15/- without my consent! This i found out while trying to call and hearing that i don't have sufficient balance! I want my money back. I did not want this vas activated! Also, when i tried contacting customer care on 121, the automated voice told me that it is an invalid number! Please take action.
                                  Airtel customer support has been notified about the posted complaint.
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                                    V
                                    vinayk.617
                                    Nov 20, 2017
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                                    Address: Pune, Maharashtra, 411032

                                    Removal of airtel payments bank ltd from aadhaar list.

                                    Still aadhaar is showing linked with airtel payments bank ltd.
                                    I don't know why airtel is opening airtel payments bank while linking aadhaar with airtel number.
                                    Kindly i request you to please remove airtel payments bank ltd. From my aadhar card npci preference list.

                                    Aadhaar number :[protected]

                                    Bank linking status :inactive

                                    Bank name : airtel payments bank ltd

                                    Regards
                                    Vinay k
                                    Mob. :[protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    Dec 13, 2017
                                    Updated by vinayk.617
                                    Still this issue is not resolved.
                                    Mar 15, 2018
                                    Updated by vinayk.617
                                    Issues is not resolved yet.
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                                      M
                                      mvvsurya
                                      Nov 19, 2017
                                      Resolved
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                                      Resolved

                                      Hi team,
                                      Looks likes bharti airtel continues looting balance... I an giving 10 lack rupees challenge to bharti airtel on this issue.
                                      I have not received any update from your end but you marked as resolved by crediting 150+150 to my account. You have deducted 1589 from my account and showing 89 is to be deducted in next recharges. Please prove all your deduction in my account and will pay you 10, 00, 000 rupees on spot to bharti airtel limited. I will challenge you, you have deducted all my amount with out providing/using any service from you. You are saying international roaming is free but you are looting.

                                      Learning: airtel have open network but only secrete billing which they could not provide any justification.

                                      Please provide me complete justification on my deductions, which you have mentioned earlier even i have not received any call to my mobile which your sim card. (You can get full information by the service provider in uruguay.).

                                      I am still stick to my challenge above if you prove your deductions.

                                      Please do the needful.

                                      Regards,
                                      Suryanarayana,
                                      [protected]
                                      Jul 15, 2018
                                      Complaint marked as Resolved 
                                      No update/ How do marked this complaint as resolved. have you claimed your 10 lack? If not Why you failed to claim amount ? still the Challenge is opened from my end. Please claim or accept your billing is not correct by refunding my full balance?
                                      Airtel customer support has been notified about the posted complaint.
                                      Nov 19, 2017
                                      Updated by mvvsurya
                                      Please prove ang get 1000000(ten lack).
                                      Dec 08, 2017
                                      Updated by mvvsurya
                                      Hi Team,

                                      Waiting for you response. you can reach me on +[protected].

                                      I wish you all the best.

                                      Regards,
                                      Suryanarayana.
                                      Dec 17, 2017
                                      Updated by mvvsurya
                                      Hi Team,
                                      waiting for your update. Airtel has given 1 CR challenge to all millions of customers. But only on customer(me) give you a million rupees challenge to Airtel. Please prove and get Million rupees. I never close this challenge. Please prove and WIN.

                                      you can reach me on +[protected].

                                      Regards,
                                      Suryanarayana.
                                      Jan 22, 2018
                                      Updated by mvvsurya
                                      Hi Team,
                                      waiting for your update. Airtel has given 1 CR challenge to all millions of customers. But only on customer(me) give you a million rupees challenge to Airtel. Please prove and get Million rupees. I never close this challenge. Please prove and WIN. Looks like Airtel feels the above amount is very less. if you feel so, will increase the above amount 1 CR (inform of property). Please try to win now. Prove the airtel billing is true.

                                      you can reach me on +[protected].

                                      Regards,
                                      Suryanarayana.
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