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Airtel Complaints & Reviews

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R
Rv Agrawal
from Mundi, Madhya Pradesh
Nov 20, 2017
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Address: 492009

The Company Airtel which said to everyone that India's fastest network company are unable to resolve the network issue, very shameless thing.
Made many follow-up but all-in-vain.
The company should compensate for the problem which i m feeling due the network issue., Complain no.[protected]

Every company/responsible have a dead line that the complain can be solved within 24hour or 48 hour but The Airtel has no dead line, it says that complain can be resolved in 3 months / 6 months or not sure means it can be lifetime problem. What a reply from Airtel sr. executive.

Pl clearly give me feedback that can my complain be resolved in 24/48 hours or compensate for the problem which i am feeling due to this.

I've clearly elaborated the all problem which i am facing, now i will wait till 48 hours that can this complain provide me the solution from Airtel or unable to provide.

Thank you,
Airtel customer support has been notified about the posted complaint.
Nov 26, 2017
Updated by Rv Agrawal
Still awaiting the response as above., is all-in-vain to complain in consumer complaint ?
Complain number - Airtel[protected]

Thnx
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    I
    ImArnabSarkar
    from Kolkata, West Bengal
    Nov 18, 2017
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    Address: Kolkata, West Bengal, 700056
    Website: www.airtel.in/s/selfcare/postpaid/9804942909/device

    Hi,

    My airtel post-paid number is - [protected], i also subscribe airtel secure plan & i lodge a damage claim on[protected] & i get back the repair device on[protected].

    On that day when i checked the handset i found that the speaker of the set is not working properly & i call to the customer care and tell him about the issue, he assured me that it will be re-pick up within 2 days and resolve the issue within 7 days.

    After that at the 7th day one guy from your vendor company but he was unable to pick up my handset due to change my imei id, at the time i told him that in the previous claim they replace my mainboard under damage claim & they send me the replacement bill. But he denies the documents & he suggest me that he will come back for re-pickup after 2 days with supportive documents from there end.

    But after that 14 days cover, i also register complain 5 times in airtel customer care & they call me several times & every time they assured me the problem will be resolved within 7 working days. But after that, no one contacts me for re-pickup.

    So the gist is after repair your service is very very poor & i am totally harassed with your service & unable to use the handset.

    I don't think you guys value your customer voice or problem.

    Today i also think that after this complaint you guys don't take any step about that.

    Regards,
    Arnab
    [protected]
    Airtel customer support has been notified about the posted complaint.
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      A
      Ahsan Jawed
      Nov 18, 2017
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      Address: 31952
      Website: [email protected]

      Dear airtel,
      Please be informed, this is arman ali i'm saudi arabia my airtel nember is [protected], there are not coming network however other airtel sim card have network here in saudi arabia...
      Please do needful to coming network in my sim card number: [protected]

      Your cooperation will be highly appreciated.

      Best regards...
      Arman ali
      Mob: [protected]
      Email: [protected]@gmail.com
      Airtel customer support has been notified about the posted complaint.
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        I
        INDRAJEET CHAUHAN
        from Mundi, Madhya Pradesh
        Nov 18, 2017
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        Address: 495001

        My Name Is INDRAJEET CHAUHAN. I have a broadband connection from Airtel for Rs.499 plan. Recently I have shifted my Shop and it is within the same area.
        Please shift My Airtel Broadband Connection. on This Add. - SAHU COMPUTER, Kapil nagar chowk Near bajaj show room seepat road, sarkanda, Bilaspur (C.G.) My Cell No.- [protected]
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          R
          rutubhatt
          from Bhavnagar, Gujarat
          Nov 18, 2017
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          Airtel activated topdoctoronline on my mobile. What is topdoctoronline? I never activated any offer. They deducted 49 rs from my balance. They cannot activated offers like this. I complained to airtel but no response. This never happened before but airtel should fix this. Check your records airtel and give us our amount back. Never do that again. You are losing our trust.
          Airtel customer support has been notified about the posted complaint.
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            D
            deberjit
            from Kosi, Uttar Pradesh
            Nov 18, 2017
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            Address: Imphal East, Manipur
            Website: [email protected]

            Its been a week your airtel network irritating me too much... Its too much... 4g/3g is bakawas full of # always shifting to 2g network what the hell is going on here..??? Take immidiate action to thi issue. Otherwise unwanted decrease of customer may happen in future. I don't get the full benefits of my internet rcharge of rs.448 for 84 days. If this goes on then whats the use of recharging your airtel.
            Airtel customer support has been notified about the posted complaint.
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              G
              G V RAJA REDDY Reddy
              from Hyderabad, Telangana
              Nov 18, 2017
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              Address: 500017
              Website: air tel

              Sir, my mobile no is [protected] facing problems from ten days, i have made number of complaints but in vain, three days back my mobile did not worked and same situation yesterday, i have lost so much of business from my customers, every day iam facing call drops and my whats up isnot connecting, daily from customer care callers are calling me and it is going to resolve in 48 hours, from last ten days. So pls kindly give me a suggestion to compensate my business from air tel

              G v raja reddy,
              Hyderabad
              Airtel customer support has been notified about the posted complaint.
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                S
                SanjiT2017
                from Ghatal, West Bengal
                Nov 18, 2017
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                Address: Chirang, Assam, 783385

                Sir,
                My name is sanjit chakraborty, me airtel ka distrubotor hu mera ek customer tell-verification karne geya to tell-verification customer care ne unke sath bura behav kiya aur bola ki aapka tell-verification nahi karna he.
                Fast call pe bura behav
                Second call pe no response
                Third call pe succes
                So, me aap logo se request karta hu ki iska jaldi action liya jaye.
                Complain customer number=[protected]
                My number =[protected]
                Airtel customer support has been notified about the posted complaint.
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                  9
                  9438637209
                  from Talcher, Odisha
                  Nov 18, 2017
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                  Address: 764036

                  Dear sir/madam,

                  I am a customer of airtel dth and my id is [protected]. Please change the name from "angankumar sahu" to "anjana kumar sahoo". When i create a new login account then after i was see there, my name is wrongly typed as angankumar sahu. But correct name is anjana kumar sahoo.

                  My regested mobile no. Is [protected] and the other one is [protected].
                  My email id is : [protected]@gmail.com

                  Please send a message or email to me after correction.

                  Thanking you.
                  Airtel customer support has been notified about the posted complaint.
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                    D
                    Daniel Benhyn
                    from Chennai, Tamil Nadu
                    Nov 18, 2017
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                    Address: 632002

                    I recharged rs. 248 for 3gb data accidentally for a wrong no.[protected]

                    My correct no.[protected]

                    I made the payment using amazon pay
                    Order placed: 18 november 2017
                    Amazon.in order number:[protected]

                    Printable order summary | print invoice

                    Order total: 248.00
                    Please help me with issue by recharging my original no.[protected] with3gb data
                    Airtel customer support has been notified about the posted complaint.
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                      M
                      Mridul Gambhir
                      from Haridwar, Uttarakhand
                      Nov 18, 2017
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                      Airtel payment bank no.[protected]. I done a order from airtel online debit card on coolwinks.com and i cancelled that order on 23 oct amounting rs 912. They process my refund and give me reference no [protected]. And i complaint airtel 5-6 times they everytime told me to wait there customer support team contact me but i didn't receive any call or support from them they also give me you've had an update to your case refund (# 984440) on 11/13/2017 01:30pm:

                      Dalkhi gadhvi said:

                      Dear customer,

                      Greetings from airtel payments bank!

                      In reference to your email regarding online payment refund from airtel payments bank account [protected].

                      We do understand your concern.

                      We regret the inconvenience caused to you and would like to apprise you that your complaint has been registered and your reference number is 984440. Please be assured that our team with get in touch with you within 2 working days.

                      If you have any further queries/concerns, please contact us at [protected]@airtelbank.com. We will make every effort to revert with a resolution as soon as possible.

                      Thanks for being a part of the airtel payments bank family!

                      Best regards,
                      Dalkhi
                      Service specialist
                      Airtel payments bank limited
                      But today is 18 there 2 days not complete and i have another reference number am[protected].
                      Airtel customer support has been notified about the posted complaint.
                      Nov 18, 2017
                      Updated by Mridul Gambhir
                      My airtel payment bank number is [protected] not [protected] by mistake i wrote it.
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                        P
                        Pyara Bheel
                        from Basi, Rajasthan
                        Nov 18, 2017
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                        Address: Chittorgarh, Rajasthan, 312620
                        Website: Airtel.in

                        Mere [protected] in number ki lapu sim par recharge mpin set nahi ho rahe hai
                        Or pos detail kesai bhare aap plz mpie call kare kise me logo ko recharge karu or airtel account kholu
                        Or aadar ekyc kaise karu
                        Plz
                        Sir plz
                        Muje
                        Sakat jarurat hai
                        Plz
                        Sir
                        I am very poor boy plz
                        Airtel khata kolna jaruri ho raha hai.
                        Airtel customer support has been notified about the posted complaint.
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                          R
                          Ribesh chhetri
                          from Ingraj Bazar, West Bengal
                          Nov 18, 2017
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                          Hi sir my name is balaram chhetri and i want to deactivate my number [protected] as it was lost with my mobile phone. Previously it was not ringing but when i try later on it started to ring. To prevent any misuse of it please deactivate my sim. Thank you...
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                            R
                            rudprka
                            from Chennai, Tamil Nadu
                            Nov 18, 2017
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                            Address: Chennai, Tamil Nadu, 600037

                            Hi, good morning! On 14/11/17, my airtel account have 230 rupees, bu today 18/11/17, it is 45 rupees.

                            I have been observing, the money is deducted for unknown reasons. This is happening when ever i visit any location outside india.

                            If airtel wants to show their profits in their quarters, they should find their business growing instead deducting the money for unknown reasons.

                            I request to add my money back.

                            Thanks,
                            Rudra prakash. S,
                            [protected].
                            Airtel customer support has been notified about the posted complaint.
                            Nov 19, 2017
                            Updated by rudprka
                            Hi,

                            I have posted last day and today, 19/11/2017, the balance is 0 rupees. See how these blood sucking guys like Airtel should never do the service, they are not eligible to provide service in India, even though it is ran by a NRI.

                            Thanks,
                            Rudra Prakash. S.
                            Nov 23, 2017
                            Updated by rudprka
                            Hi,

                            As of today, no update from Airtel and still the amount is showing as ZERO.

                            Thanks,
                            Rudra Prakash. S.
                            Dec 02, 2017
                            Updated by rudprka
                            on 29/11/2017, I received one more message stating that they will deduct international charges of 99. As my current balance is 0, they will deduct in my next recharge.

                            See these blood sucking guys, he should be out of the business.

                            Thanks,
                            Rudra Prakash. S.
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                              S
                              Shruti prajapati
                              from Ahmedabad, Gujarat
                              Nov 18, 2017
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                              Address: Panchmahal, Gujarat, 389350
                              Website: airtel.in

                              I don't even remember when i subscribed for this modelmaniaw service and they have started to diduct 35 rs from my account on every 7 days without taking my permission. Please stop this service immediately and i didn't even know what this service is and haven't even used it so i want my money back.
                              Please stop this service and give me my cash back.
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                manosivam
                                from Hyderabad, Telangana
                                Nov 18, 2017
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                                Address: Hyderabad, Andhra Pradesh

                                Hi,
                                I have been trying to do recharge for my prepaid numbers since yesterday, i am always getting transaction failed error however i paid through via paytm, phonepe or airtel wallet. I visited the airtel outlet and raised a compliant with them. They are also unaware of it. And they are simply asking us to call a toll-included number and that lady in the call is spelling for hours : (
                                I want to do recharge as i could able to do anything with my mobile.

                                Could someone please resolve this asap?
                                Airtel customer support has been notified about the posted complaint.
                                Nov 18, 2017
                                Updated by manosivam
                                I don't know who had marked this complaint add resolved. It's still not resolved! Looks I need to raise a compliant against this website.. :(
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                                  A
                                  Arvin Jamwal
                                  Nov 18, 2017
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                                  Address: 110095
                                  Website: www.artel.in

                                  I have made a payment of 500 rs to get new airtel broadband connection and after payment and providing documents on 10th nov 17. Sales person told me it will installed next day, but 2 days i got following message from airtel — "thank you for contacting us. The ref. No. For your airtel fixedline/broadband [protected] is 90152016. No extra amount to be paid to engineer unless advised by customer care. For checking service request status sms srfl to 121 from your registered airtel number and [protected] from registered non airtel number (Charges applied basis operator)" when i called them to register complaint as been delayed. After having so many discussion over the call with so many people from different departments from airtel, it communicated to me they can't provide me a new connection due to their some internal issue.. So my question is why they have wasted my time and kept my money with them... I need my money back. I really also want to know why new number has been generated on my name if they really can't provide (Install) broadband connection at my place.. I really want someone to arrange new connection at my place and refund my as well... Because you guys have made false committment with me.
                                  Airtel customer support has been notified about the posted complaint.
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                                    A
                                    Ashok Beewal
                                    from Mumbai, Maharashtra
                                    Nov 18, 2017
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                                    Address: 400064

                                    Respected sir /madam
                                    Hi, i am mr ashok beewal my mobile no [protected]. I have been a regular customer of airltel for so many years

                                    But i m not satisfied with the service they provide. My bill exceeds every month.
                                    Last two month bill no.[protected] of rs 1138. I got a call from airtel, when i drop the message for porting my number. After long discussion with executive rs. 236 has been waived off from my airtel mobile bill. Amount of rs 902 has been paid
                                    Message from airtel is enclosed.

                                    Now again they sended me bill no[protected] of rs 669. After talking to executive about bill exceeds every month. She is talking about previous bill which already i paid. She told me that if you want to go for vodafone or jio you can go. Check the recording pleace. This is unsatisfied answer for me. It means that airtel don't care for there costumer.

                                    If i call to costumer care phone remain on hold for long time. I don't find any other way to contact them so i made this complain!

                                    I request you to resolve my bill exceeds problem as soon as possible.
                                    Thanking you
                                    Ashok
                                    Airtel customer support has been notified about the posted complaint.
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                                      T
                                      Teeee
                                      from Kolkata, West Bengal
                                      Nov 18, 2017
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                                      This is 2 inform that"gamepind service" is automatically being activated in my cell which led to the deduction of rs.30 from my balance. I don't know when was this activated and i didn't used any data or internet on the day it was activated. When asked the customer care about this they just ignored and behaved very rudely which was too annoying. I want that some steps must be taken about this.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Drlalitpeds
                                        from Noida, Uttar Pradesh
                                        Nov 17, 2017
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                                        Why I am paying rental to useless network? I am not getting any outgoing and incoming calls still paying high for this useless network. Lodged complaint many time regarding network issues not yet resolved since last 2 year, they are charging me monthly charges for no network.
                                        Airtel customer support has been notified about the posted complaint.
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