Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4425
2033
+91 11 4266 6500
1937
1018
+91 11 4666 6100
1095
817
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 1020

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sqakunal
from Mumbai, Maharashtra
Report
Copy

airtel: not getting any incoming calls outgoing calls working fine

Website:www.airtel.in

I am not receiving any incoming calls since last 4 days. Outgoing calls are working fine.

When ever someone is calling me they are getting a message "call cannot be completed, please contact customer care"

I have contacted customer care support but they always says within 24 hrs your problem will be resolved, but it never gets resolve.

When i visited the service center for this issue they swapped...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreeni_bhart
from Bengaluru, Karnataka
Report
Copy

customer care cheating customer 2579324067

Address:Bangalore, Karnataka

Dear consumer forum,

I would like to bring into your notice that the airtel customer care is cheating the customer by giving fake promises.

I had a request for waiver of certain fee that was included on 6th of november 2017.

Airtel representative informed it would take 2-3 days for approval of the waiver, though i informed it would skip my billing cycle and could cause late payment again for next...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srinivas Alle
Report
Copy

unable to change package

We are not able to change packages and remove unwanted channels in mobile app as well as internet.

It is showing only current package and balance amount.

we want to remove some channels which is not required.

Pls help us....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aldy
from Korampallam, Tamil Nadu
Report
Copy

poor internet connection speed

Hi, this is ashok from sattur, tamilnadu (626203). As there are more than 2 lakhs people living in our, 4g network is not available here even 3g too. Always the net speed is not crossing 100 kb/s. This is the maximum speed limit we can reach out in our locality. We have made several complaints over phone but no action has been taken for the past 6 months. We are unable to use our datapacks and this is kind o[censored]nexpected cheating from a reputed...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
A
Angloindian
from Bengaluru, Karnataka
Report
Copy

digital tv - forceful upgrade to hd box

Address:560067

Airtel has upgraded their software in my complex and now have forcefully disconnected many channels from my set top box. When i raised a complaint with customer service regarding this, they said the site engineer will come and rectify it. Now the site engineer says that airtel has upgraded the software and hence i have to buy a new hd box and after that i will get my channels. This is not the first time airtel has done this to me. The charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
T
tarun sardana
from Sonipat, Haryana
Report
Copy

recharge pack complaint

Address:Kaithal, Haryana, 136027

Yesterday i received this message in which on rchg of 399 the pack validity is 84 days bt yesterday when i go to mobile shop for recharge he said that validity is only for 70 days n i showd him this message and he told me to talk to customer care n whn i filed a complaint to customer care abt this they said we cannt help u in this... M disaapointed from airtel bcoz of this hope u will solve this prblm as soon as possible otherwise i will...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu, 600119

I am using airtel network for past 3 months and as per they said the data will fastest among the other networks. But it may only applicable for the pospaid plans. Because the unlimited plan is not even working well and even calls drop for a while. Don't know why they are telling its a fastest network. I am really fed up using the india's fastest network. Even my friends using aircel and other networks but they are laughing at me as am using...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
PRIYA HALDER
from Gobardanga, West Bengal
Report
Copy

airtel unable to make outgoing calls in roaming

Address:712201

I have an airtel prepaid connection number (+91 - [protected]) frc 495/- from kolkata. Whenever i came to roaming (Vellore) i am unable to make outgoing calls, but receive incoming calls.

The 4g data is also not received even though my husband has airtel and able to use 4g data in the same room itself.

It is very hard when you have a critically ill patient with you and you are not able to make urgent calls even...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajbojs
from Bengaluru, Karnataka
Report
Copy

400 sms for 31 rupees for the prepaid no 9902768565

Address:560017

I paid 31 rupees for 400 free sms for 28 days. But when more than 350 sms and days are valid today 09.11.2017 i was deducted 2 rupees for 2 sms i sent for a local number. So today 09.11.2017 again i paid 31 rupees for 300 sms package as i required to send more sms. As my balance of 400 sms package offered by airtel to my number and validity is still existing kindly return 31 rupees today what i recharged + 2 rupees deducted for 2 local sms...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivekanand Gaonkar
from Mumbai, Maharashtra
Report
Copy

broadband deposit refund of rs.1000

Address:Thane, Maharashtra, 400610

Dear airtel,

Air tel collected the rs, 1000 for brodband connection. Due to some issue they could not provide connection. Rs 1000 was paid vide cheque no 2585359 and credited into air tel account on[protected]. Refund was requested since july 2017. I do not know why it is delaying. I hope with this information you can take immediate action. Attached the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kafil81
from Hojai, Assam
Report
Copy

unstable 3g, 4g network

Address:Madhubani, Bihar, 847231

Dear sir, your airtel cellular network is the most used mobile network in my locality, but there is no 4g upgrade and most of all 3g network is so unstable and annoying... So please upgrade your network here or least of it fix the 3g network... Hopefully this complaint reaches you....
Please resolve the issue otherwise i will port my airtel number to other provider

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shinuatjob
from Mumbai, Maharashtra
Report
Copy

telecom / network

Address:Ahmedabad, Gujarat, 380015

Would like to complain about the pathetic and appalling service provided by airtel.

I had ported my vodafone number to airtel in the month of september 17. Since, the day i've ported my number to airtel, my number is not reachable, due to which my family members, colleagues, friends etc are not able to contact me, and even if by chance they get the call connected, there is no clarity due to network issue and the voice keeps...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashokkumarmba
from Chennai, Tamil Nadu
Report
Copy

recharge failed amount not refunded

Address:600021

I have recharged my number [protected] on tuesday (07.11.2017) for rs.199, its not successful but the amount is deducted from my bank account (Ref:[protected]ccaairtelinmoney). Please return my amount immediately.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Balakhumaran Palanisamy
from Kumbakonam, Tamil Nadu
Report
Copy

offer tariff - reg

Address:605602

The offer which was given to my number [protected] is very much lower than the offer which was given to my friend.
Myself offer I am regularly using is 309 which is applicable only for 28 days, but my friend's number for the amount of 407 you are giving the offer for 78 days.
why this partiality?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabhguptadws
from Allahabad, Uttar Pradesh
Report
Copy

mnp for region

I applied for porting from airtel postpaid (Mumbai region) to airtel prepaid (Ncr region) i lost my network on old sim and then i inserted my new sim. But still by my sim is showing 'no service'. This number is of great value for me.. It is my both my personal and official number. I tried calling 121 but there is no option to call your representative and i have mailed to you by 4 times but still i am not getting any reply.. What kind of pathetic...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tushar Gujarathi
from Mumbai, Maharashtra
Report
Copy

invalid number or pl check the no

Address:Mumbai City, Maharashtra, 4000067

I port my [protected] no from tata docomo to airtel but when dail from another no. it tells that invalied no or dail no. is wrong. It causes to me highly inconvince since dailer not able to contact me. Therefore it is requested to redress the same being a valuable customer n also build a new relationship since Bharati Airtel is a no 1 company....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hvarshney2017
from Aligarh, Uttar Pradesh
Report
Copy

misguided by providing wrong information

Address:Sambhal, Uttar Pradesh, 244412

We got a call from airtel customer care [from [protected]] on 4/11/2017 at 12:13 pm that if we recharge our airtel digital tv (Id: [protected]) with rs.1199/- then we will get 12 months extension of our plan (Value prime kids). We recharged with 1199/- on the same day at 1:15 pm but sorry to say that we received a sms at 1:20 pm that airtel has changed our base pack to "ultd tv 12 m gec+reg csd pack" in which we can see only free to air...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepti Kapoor
from Tikaitnagar, Uttar Pradesh
Report
Copy

double recharge on airtel

Address:211019

Sur/madam, on 4 th november 2017 i made a recharge online from my net banking on my airtel number [protected] from best offers of rs.399 but due to airtel maintenance work, it was not reflected. So i made another recharge of rs. 399. The transaction i. D of both recharges are ([protected], and [protected]), and it was made online on my airtel app through net banking, please kindly refund one recharge which was done two times,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BinduGowda
from Bengaluru, Karnataka
Report
Copy

unable to send or receive message after swapping sim

Address:560064

After swapping the sim from 3g to 4g message option is not working.
Tried of adding the message center number. But still it is not working.
Please provide the solution.
My airtel number is [protected].
Please provide the solution as for as possible.

Even customer care number is not responding or working or options or not connecting to customer care people....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adarsh kaushiwa
from Delhi, Delhi
Report
Copy

not giving benefit of prepaid plan

Address:Haridwar, Uttarakhand

I have recharged my prepaid number by ₹299 on airtel company offer of giving 84 days unlimited talktime but company has stoped the service in 4 days. And on talking with customer care they are not ready to give that service and saying that they are not even afraid supreme court even if you fill a case. Customer care talks very rudly to their customers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy