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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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A
Avadhut Todkar
from Morjim, Goa
Nov 2, 2017
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Address: Pune, Maharashtra, 412114

Dear Airtel,
I have lost my mobile with sim [protected], against this I have submitted documents and got replaced sim with two days inactivation commitment, but till date it's not activated.

Please activate my sim [protected]
as early as possible
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    G
    gsinghg
    from Noida, Uttar Pradesh
    Nov 2, 2017
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    I visited your airtel office.. Shop no 17, block i25, sec 12, near metro hospital, noida. Now its around 10 day.. They are still dont know whats the problem in activation of this sim.. Staff saying that they are not getting response from main office. They can only do mail nothing else. Worst service.. Any worst they are not pick my number.. Which number they mentioned on their websites for contact number for complaints
    Airtel customer support has been notified about the posted complaint.
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      P
      prashant shweta
      from Kota, Rajasthan
      Nov 2, 2017
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      Address: Lucknow, Uttar Pradesh, 226004

      I complaint about call drop & interruption in broadband services with mr. Gaurav ji (Engineer head), he said i ll change the wiring thr my field officer. Today i. E. On 2/11/2017 the field officer came to my place & said no need of wiring change, i said i complaint earlier regarding same matter that time he also refused to do so. Today he misbehaved, i[censored] insist i ll change wire but not responsible for the problem. I said no need to change the wire now i complaint directly to the company. Now if company see this matter else i have to take hard steps in consumer forum.
      Airtel customer support has been notified about the posted complaint.
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        S
        shashank k avhad k
        from Mumbai, Maharashtra
        Nov 2, 2017
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        Address: Thane, Maharashtra, 421311

        I have taken 2 data cards from airtel for my company at kalyan location.
        My payment cheque was cleared on 29th oct. The data card is still not activated neither there is any verification call from the airtel verification team.
        The concerned person sandesh gupta is not responding with proper answers for the activation purpose. There is only one answer it will be activated tommorrow from airtel person.
        I wish to take strong action against this airtel service.
        All third party vendors are involved in activation of data cards.
        There is no proper service from airtel.
        Contact person name sandesh gupta - [protected]
        My email id - [protected]@gmail.com
        Airtel customer support has been notified about the posted complaint.
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          D
          daanyaal lari
          from Kolkata, West Bengal
          Nov 2, 2017
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          Address: New Delhi, Delhi
          Website: airtel recharge

          I had rechared my phone today at 8.01 am with a special offer pack of rs. 348 which was suppose to provide me with 1 gb data per day and unlimited local+std calls but somehow the service is not credited to my phone

          kindly advise
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            D
            dsaha203
            from Bengaluru, Karnataka
            Nov 2, 2017
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            Address: 560017

            Hi,

            I recently upgraded my airtel 3g sim to 4g and post that there is no network on either of the sim. Calling the customer helpline was futile as they have no updates and keep on transferring the call from one department to other. I need quick resolution as all my financial transactions are dependent on the concerned sim card.

            Mobile number: [protected]
            Airtel customer support has been notified about the posted complaint.
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              B
              bikelover1352
              from Mumbai, Maharashtra
              Nov 4, 2017
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              Address: Indore, Madhya Pradesh, 452001

              I am receiving spam stock sms from AM-VIACAP, AD-INDBUY, AD-DSJIPL, AD-MOTLAL and so on i have complained more then 10 imes but no response from 1909 198 i am really frustrated. Help me i have several complain number in my inbox but i still have problem ongoing . Daily I receive 2-3 sms on my mobile please help me. This is a big problem for me as it disturbes me a lot
              Airtel customer support has been notified about the posted complaint.
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                A
                Anchit Sahay
                Nov 2, 2017
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                Date: 19th oct 2017
                _
                Full description:
                I have enable "international gprs barring service" from 19th march 2016 for which i have an email from them as a proof.

                Invoice shows that i have used the data on 19th oct 2017 in norway.
                First of all i have not used it. And but even after that i have activated the "international gprs barring service" so it shouldn't have used it.

                According to invoice:
                Volume used - 6063873
                Pulse - 593
                Amount - 4151

                If they have activated "international gprs barring service" how am i getting data services on international roaming.
                _

                Desirable resolution:
                Airtel systems should be enhanced for better customer experience, instead of looting money from the customer.
                Airtel customer support has been notified about the posted complaint.
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                  B
                  Bhaskar Bhushan
                  from New Delhi, Delhi
                  Nov 2, 2017
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                  Address: Varanasi, Uttar Pradesh, 221011

                  I am writing this mail with very pain and anguish that my service provider airtel has closed my prepaid sim without any prior information. I am a working professional in honeywell organisation of india and thus without any prior information closed my number. When i woke up in morning my number was showing "no service" instead of showing network. Since morning it is not available and due to which i have suffered irreparable loss as i cannot contact any of my clients, associates etc. This is highly unprofessional from their side to which i am complaining. The mobile number i am using is [protected]. I am continuing this number from last 4 years and is a very valuable customer of airtel still they have done this. A necessary action is urgently required in this regard so that they should not do this again with any of there customers.

                  Bhaskar bhushan
                  [protected] airtel
                  Contect number [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    K
                    krishnabte
                    from Bengaluru, Karnataka
                    Nov 2, 2017
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                    Address: 560046

                    Dear Team,

                    I am frustrated with airtel customer care and other teams.
                    from last one month, I am applying for the new connection and it is being closed saying the customer is not interested.

                    Aitel Escalation referance number[protected]

                    Regards
                    krishna
                    Airtel customer support has been notified about the posted complaint.
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                      E
                      esarava5
                      from Thrissur, Kerala
                      Nov 2, 2017
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                      Address: Chennai, Tamil Nadu

                      I had recharge rs399 at 22-10-17 & i had received 1gb data that day but after i had not receiving any data 1gb per day,,,,,, till now
                      I had call costumer care he told me that you had receiving data daily but i had not receiving data last ten days. Please resolve that problemasap

                      If you will not resolve that problem then i will file case in consumer court in future.

                      Regards,
                      E saravanan,
                      Mob no:[protected] no
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        kumar bina
                        from Jamshedpur, Jharkhand
                        Nov 2, 2017
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                        Address: 231220

                        Airtel payment bank no is [protected]
                        Sir,
                        I am payment to 4000rs to my friend state bank account send money by airtel payment bank and transaction id was generated to[protected] this no but payment was not received to my friend account. I am calling to customer care payment bank but this payment bank was not answer my question and disconnect to my phone
                        Airtel customer support has been notified about the posted complaint.
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                          M
                          Manmohan N Thomas
                          from Mumbai, Maharashtra
                          Nov 2, 2017
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                          I booked adsl connection (Both for voice and data) from airtel, paid advanced three month rental which was rs 2828 through cheque in the favor of airtel bharati ltd, i had to pre cancelled installation due to they misbehaved at my place, it was july when i booked my connection and same month i had requested pre cancelled installation, they gave me account number / ref number /utr number, that is same order for your reference [protected]/85910696/ n[protected].

                          Still they saying that they have initiated neft in favor of my name which i provided same details the same bank, the cheque during booking, i have checked my bank statement there was no amt which they said, also tried to send them bank statement but it has been not delivering, i think they have blocked my same mail id,
                          I have been calling them and they only provide each time request number like /[protected]/[protected] there were plenty more but they did not provide me saying that it is already in process,
                          My question are... They don't have tat?, are they going to give me interests?
                          And they are harassing senior citizen? Being a senior citizen i had to visit bank just to make sure them that i haven't received said amount. Even though for single penny i get notification from my bank yet i was forced to visit to took out print out for them, they don't even know their job how to do?
                          I am sure if neft get failed for any reason they must get failed transaction report
                          Are they are not educated how to re check or verify the same?
                          Airtel customer support has been notified about the posted complaint.
                          From last 3days is poor singnal.
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                            S
                            Satish Chougule
                            from Mumbai, Maharashtra
                            Nov 2, 2017
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                            Address: Bangalore, Karnataka, 590065

                            Hi,

                            My monthly rental is 49rs. But i got bill of 5, 693.20 for bill period 26-sep-2017 to 25-oct-2017. Also even though my credit limit is 500rs, my bill is too high.
                            In that bill major amount is for internet.

                            Airtel has not informed by any mail or sms that internet plan is got over and now simply they sent this much bill amount.

                            If this is the case then they are going to loose 5 customers from my home.

                            Airtel relationship number: [protected].
                            +1 photos
                            Airtel customer support has been notified about the posted complaint.
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                              M
                              Mohd Aazam
                              from Noida, Uttar Pradesh
                              Nov 2, 2017
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                              Address: New Delhi, Delhi, 110003

                              I am having a bsnl postpaid no [protected], I was visited your agent at cgo complex new Delhi and port the above SIM no to airtel but after some time a phone call recd from your offc that the sim which was deliver to me was wrong new sim card will be given on same day now I am having two sim of your company but no any one functioning and my previous sim of bsnl not functioning also. Request do needful please or otherwise
                              Airtel customer support has been notified about the posted complaint.
                              My airtel number is [protected].one month before this number deactivated. Please re-activate this number as soon as possible.
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                                S
                                smart property world
                                from Mumbai, Maharashtra
                                Nov 2, 2017
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                                Address: 411028

                                Hi sir

                                this is my second mail to consumer

                                Please Solve My Problem My Internet Not working, In My location Only

                                or Give Me Back My Money

                                And Already Tower Exist In Builiding only

                                vERY BAKWAS AND THIRD CLASS AIRTEL

                                My Airtel Mobile No +91.[protected]

                                otherwise I will CLAIM go Consumer court

                                regards

                                Khaled wahab Kakar
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                                  @rahulnamol
                                  from Mumbai, Maharashtra
                                  Nov 2, 2017
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                                  Address: 313211

                                  I have recharged rs244 on 27th oct in [protected] no. through my airtel app. Till now i am not getting the benifit . customer care called that i havent recharged..my order no. is[protected]..problem is not solved by airtel complain..complain id is OT[protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    N
                                    nonu1920
                                    from Gurgaon, Haryana
                                    Nov 2, 2017
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                                    Address: 282002
                                    Website: na

                                    Dear team,
                                    Still the same problem resists i am not able to port my number its highly disappointing you people are not able to resolve customers issues till date. Kindly cancel my porting request so that i cant port my number to another network as airtel customer care executives are not capable enough for resolving customer queries.
                                    Regards,
                                    Payal jaiswal
                                    Airtel customer support has been notified about the posted complaint.
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                                      S
                                      swapnil9874
                                      from Mumbai, Maharashtra
                                      Nov 2, 2017
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                                      Address: Mumbai City, Maharashtra, 400080
                                      Website: www.airtel.co.in

                                      I am changing my postpaid connection plan from last 5-6 months. Its 499 unlimited call & 5 gb internet. But airtel monthly charge me the axtra internet usage. Bill from last 5-6 months like 1200, 1500, 1000, 1700. Always i m call to customer care & wave the excess bill. If i pay blindly then, can they refund me? Now i want to close my connection but they told me so many reason that your recycle not completed, photo not accepted, form not available. So, please investigate.
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        Sunny Jaybhay
                                        from Pune, Maharashtra
                                        Nov 2, 2017
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                                        Address: Ahmednagar, Maharashtra, 414701
                                        Website: www.airtel.com.in

                                        Big mistake to port my vodafone network into airtel as i am facing worst experience of wallet issue in popular area of pune.
                                        Instead of investing in marketing and branding, it will be nice to invest in network so that existing customer will stick to it.
                                        I am now waiting for my 3 months to get complete so that i will again port into vodafone and never try to get back to airtel.
                                        Worst service experience.
                                        Feeling sad to register this against a big tele giant in india.
                                        Airtel customer support has been notified about the posted complaint.
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