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Airtel Complaints & Reviews

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Updated: Apr 22, 2026

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Address: 636102

Website: www.airtel.in

Yesterday i went to airtel showroom in old bus stand Attur, Salem, Tamilnadu(636102), and I was asked to pay 50 Rs For linking aadhar to my number. U guys Airtel call it as free in your site and you charge on the store.While every other network doing it for free.

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Refer txn id no [protected]dtd 10/10, not activated till. And a sum of rs180/ debited from my main account towards data charges on 11/10. Pl arrange to rectify. Rs seven hundred and ninty nine was debited through airtel wallet on 10/10from my account towards recharging my mobile no[protected]. But it is not activated which gives me lot of mental strain.

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M

Mohit Koirala

from Noida, Uttar Pradesh

Oct 12, 2017

My sim card has loss now i want to apply for asimcard duplicate

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Dear sirs,
I am using air-tel prepaid sim my phone no.[protected], yesterday night at about 7 pm (19 hours) i lost my lg-7 phone bearing i. M. E. I number[protected]. Please block my cell no mentioned above i. E. [protected] and issue duplicate sim and do the needful.

My name is t. Madhava rao
Aadhar card no.[protected]
Mail id [protected]@gmail.com

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Website: Airtel app

Hello sir i have made one recharge of â‚¹349 on 03.10.2017, money has debited from the bank amount, i got a success msg but i not getting the benefits. I have made a complaint on this but there is no response. Below i gave the details

Thank you for writing to airtel. Your reference number is pr[protected], we will get back to you in 2 hours. To check the status of your complaint, log on to the need help section on www.airtel.in.

Thank you for using state bank internet banking. Your transaction ref no igaccwpky3 for rs.349.0 on 03-oct-17 10:46

Rs.349.0 recharge successful on [protected]; transid[protected] free music on airtel, http://wynk.in/mu/web free 50% night internet cashback daily. To activate, click http://airtel.in/night

Please refund my money back, already i have requested for postpaid connection so do the needful immediately.

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Address: 700009

Hi team,
I was provided a sim card for a 4g wify device. Sim number[protected] and mobile number [protected] data plan for which i never received the device on time and neither did i used it. I instructed the sales person that i don't need it anymore. But i am receiving bill for it. Please stop the billing immediately and also note that the bill generated will not be paid.
My mail id is prithwiraj. [protected]@gmail.com on which the bill is coming.

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I am airtel user with sim number [protected]. I have subscribed for a pack worth rs 399 under which i get unlimited local+ std calls and 1 gb data per day but when i switch on mobile data my balance gets deducted and there is no deduction from my daily data usage. Due to this, i have lost 25 rs till now. Please see into this matter as i m unable to use the subscribed pack.

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Address: Jalpaiguri, West Bengal, 735225

My name is sandeep kalwar from nagrakata, japaiguri (West bengal). Since the day airtel have started 4g in our area, the network coverage is very low and sometimes there is no network for the whole day or two. There is always 2 to 3 network bars which never goes up. Phone calls quality is very bad and what to say about internet, we have to use it on edge though i have subscribed a 4g pack of 70 days.

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Address: Gurgaon, Haryana

I had recharged my no. For offer of 399 in which it is given that it will give unlimited calls and data 1 gb per for 70 days.. But i recieved only for 28 days.
You are making fool o[censored]s.

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Address: Latur, Maharashtra, 413531

I am a very old customer of airtel for about 11 years i have been using this no. I had complained about issues in the extra bill for last 2 months aug and sep. I received a confirmation bill for sep that it has been resolved and that extra amount is waived off. But they are not ready to do similar correctiin in bill for aug. No details provided and supervisor was very rude and when asked details regarding data credited for month of aug previou carry forwarded data and data used in aug he said we don't have the details and you can come and get the details.

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Address: Jalgaon, Maharashtra, 425502

Frequently deduct money from my airtel mobile as i am in out of india.

If 1 time rec call then charges 30 rs cut the why you deduct all 95 rs.
This is second time u done.
I am unable to call customer care hence.

Why are you deduct too much money if you want to stop to user my airtel sim card then kindly mail me that.

I am out of india my mobile no. Is +[protected]

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Address: Gonda, Uttar Pradesh, 0341

Sir, sanjibsanyal53 mobile no [protected] today on line my air tel apps 244 data plans 70 days, but 1month show 7th November till now why, please solve matter .

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Address: 625017

Dear sirs,
Ihave made one recharge of rs.349 to airtel mobile [protected]. But the number was not recharged. My account was debited with that amount on 30.10.2017. I am giving below the relevant particulars.

Payment failed: your recent transaction for airtel mobile number: [protected], amount - rs. 349.0 and txn id[protected] has failed

3 oct 2017 3 oct 2017 to transfer-inb bharti airtel - [protected] igacdadsv4 transfer t 349.00

As recharge was not successful please refund me the amount.

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Oct 11, 2017

Updated by Raj mdu THANK YOU FOR YOUR IMMEDIATE RESPONSE.
THE COMPLAINT HAS BEEN RESOLVED BY AIRTEL EARLIER.
THIS IS DUE TO COMMUNICATION FAILURE. SORRY FOR THE INCONVENIENCE CAUSED.
THANK YOU

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I have charged my number for 349 on september 30th and till today i haven't received invoice as soft copy for same. I have requested for invoice calling customer care. They are denying to provide for same.

Very disappointing experience with airtel.

Got too many calls from customer care from different people and fed up of explaining the issue with everyone and still issue is not resolved.

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Address: Thane, Maharashtra, 421202

On[protected] at 3:25 pm i received a pre-recorded call from airtel stating that the remaining validity of my previous recharge is 2 days. Again on[protected] at 1:59 pm i received a sms stating that the remaining validity of my previous recharge is 1 day and also i received a pre-recorded call from airtel stating the same. Whereas, my pack had already expired on[protected]. And because of these misleading messages from airtel i lost my balance owing to calls and internet. And also i had no means of knowing when the validity of my recharge is ending because no information about it was provided on the my airtel app or also on *123#. I would like my balance to be refunded at the earliest and the my airtel app made a little more user-friendly.

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Address: Mumbai City, Maharashtra, 400055

Website: airtel consumer complaints

Respected sir/mam,
I am myself miss minal nagesh powar. Last month on 16th september saturday my balance is zero without putting separate internet pack. My normal balance was rs 193.84
And data connection was off. No internet was operated on my
Mobile. I have already sent my complaint on santacruz west airtel
Service provider. Plse refund my normal balance rs.193.84 on my mobile which is prepaid. My complaint is still pending and it is
Still unresolved since last month this mistake has repeated number of times. I hope this should not be repeated.
Thanking you,
Yours faithfully,
Miss minal nagesh powar

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I tried to recharge my prepaid mobile [protected] thrice or Rs. 399 from SBI bank once and HDFC bank twice on[protected] but failed due to some reason. The amount has not been refunded. Please get the amount refunded.

mohinder Singh Saroa, Dibrugarh, [protected]

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Address: Pune, Maharashtra, 411046

From last one and half month i am hear the incoming audio voice but my voice is not hear by calling or called person. When i am at office location
(Hinjewadi) this issue was occure

I have raised complement two month backs but no one was looking into.

This is very worst service by airtel.

No one was looking into it so i will write following line. :)
Cell no [protected]

Due to this i was miss important calls.

Airtel customer support has been notified about the posted complaint.

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M

Muni muniyappan

from Tirur, Kerala

Oct 11, 2017

As my sim was last month but someone is using now.So, kindly block my sim immediately
sim number:[protected]

A

Athreya Kbs

from Bengaluru, Karnataka

Oct 11, 2017

The company want UIED of a damaged phone. Upon giving the uied as printed on the back of the phone they want a screenshot from the phone. How are we supposed to take a screenshot from the phone when the display isnt working?

This is just an attempt made by them to dodge the cost of repairing the phone.

S

Simran Monga

from Karnal, Haryana

Oct 11, 2017

I have mistakenly recharge the wrong number in my airtel app . please reverse the recharge and recharge the correct number

Y

Yuvraj Mahour

from Gurgaon, Haryana

Oct 11, 2017

Respected Sir/Mam.

I am Hemant Kumar & i have airtel perpaid number -[protected]
is number is lost
My add- G-5/14 sunder nagri delhi -110093please deactivate this summer asap...

Regards
Hemant Kumar
My contact No-[protected]

S

Swapneswar Gantayat

from Hyderabad, Telangana

Oct 11, 2017

Have raised an issue with network in mid of August but still it is pending if Airtel is truly open network and it solves all the network related issues please solve network issue in my area

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Address: New Delhi, Delhi, 11078

Hi airtel team member
Iam very surprise to see your disciplined work in terms of aadhar, executie tolds me that sim is belongs to other region so iam not able to punh here, it means i need to go in my region for attached the aadhar card, great process and great customer care as well as great execution guys.

I am also thinking that after your very supporting reply should be come & im sure you people come with some gyan not with solution, so i will mark one mail to trai & indian govt (Aadhar related) to see great execution of our telecom company

Waiting for you very kind reply
Regards
Rajat tripathi
[protected]

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Address: Dehradun, Uttarakhand, 248001

I subscribed for the airtel secure plan 8 months back and was paying dam 79 rs per month. And now when my handset is damaged and i requested for the claim they rejected my claim saying that the phone got damaged in mysterious circumstances. Then why the hell you made me assure about having my back when my phone gets damaged.

This is so damn pathetic.
Resolve my issue or i'll be heading to consumer court for fraud promises made to sell your plans.

My service request no. Is -2422320

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S

SreeGopi

from Hyderabad, Telangana

Oct 11, 2017

Sir
I am using my airtel number for more than 3 years but it is not in my name. Can I change it to my name and upadate my aadhar?
Please note that I dont have any details of the existing customer. I bought it through a retailer. Since it is mandatory to update aadhar i wanted immediate solution for this issue.

S

Shreya Lal

from Bengaluru, Karnataka

Oct 11, 2017

The mobile data doesn't work properly.

S

Shubham Chaudhary Royal's

from Hapur, Uttar Pradesh

Oct 11, 2017

I have done my recharge 399 in airtel but i have not having any unlimit call my charge is apply why should i change to jio

P

Pvss Prasad

from Washim, Maharashtra

Oct 11, 2017

I have ported my number from Airtel AP to Maharashtra. After the sim got activated I am not able to receive any SMS and not able recharge the SIM card. Please suggest me a solution for the problem mentioned.

S

srinivasulu mula

from Visakhapatnam, Andhra Pradesh

Oct 11, 2017

When I want to send sms from my airtel number, i can't.

Verify this problems and rectify it

Location is BHARATH NAGAR, UPPAL, HYDERABAD, TELANGANA 500039

V

veeresh ab

from Ankola, Karnataka

Oct 11, 2017

I'm already have poan i recharge for twise for Same plan i request the customer care suoreviser for at least refond one recharge amount
He refuse hear my request insted he seed that you have use the plan those all we can't help we can't take the complain

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Address: 416001

Sir,
I used airtel number [protected] . Now ll request u to give me call detail list of incoming & outgoing number for sept & oct 17 on my mail id
[protected]@yahoo.in
Pl do needful
thanking you

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