Airtel Complaints & Reviews

New airtel 4g sim changed by paying rs 30 on[protected] after receiving a message to change the sim otherwise the services will be stopped
After that serve network problem by using that new sim, when reboot the services received for only 30 min, then no network, already talked to their personnel, also lodged complain through mail. But the problem persists.
Solve immediately

My complaint is closed stating following documents not submitted with out mentioning what is the document. Here is the mail from them

In reference to your service request no. 2347840, documents submitted by you were found incomplete. We request you to provide us with below information within 48 hrs to process your claim.
To upload the documents and images, kindly click here.

Please note that the documents requested above are mandatory for processing your claim failing which your request will be closed.

For any further assistance, please call us at 121 or write to us at [protected]@in. Airtel.com

Thanks,
Team airtel secure.

The link to upload documents is dead.

I have uploaded all the mandetory documents

My airtel number [protected].
This number is not sending sms of local and national and coustmer service are not provide the soluation
And adverstiment airtel is smartphone so do not advertisment airtel is fastest network

My number is [protected] and iam a postpaid customer of airte under 399 planl. I always pay bill on time without a single month delay airtel has a track of my payment. Today i. E on[protected] i got a bill of 1379.44 rupees, i was shocked to see that amount because my usage was under the plan 399. When i checked the detail bill it shows the data usage of 550 rupees.

Now i ask airtel people why u bring new concepts like "airtel postpaid promise" when u cant stand on your words... I have a credit of 21.3 gb data of previous month in which i hardly used 7gb and you people blindly charged me 700 rupees. I didnt even recieved any data warning or any communication niether through mail nor through message. I have other sim jio and have 2gb data daily plan still i use your service because i trust you. But you people blindly cheated me for no cause. Iam attaching my data plan screenshot for your communication.

My number is [protected] and today surprisingly i got a bill amount of 1360/- when i checked the detail bill it shows gamepind and videopind usage of 270 rupees. Now i ask you airtel guys what the hell is this gamepind and videopind... And who told you to activate the service... I want you to reverse my hard earned money and stop the service immediately

I have problem while upgrading my 3g sim to 4g sim. I have completed all the procedure as instructed by the customer care. After that i received a message where i had to reply 1 as I did and then in return i got did message.
Wrong HLR GOLD SIM, Please try again with Correct HLR sim number.
Pls reply me quick...ty

Dear sir/ madam,
I have been using the airtel sim for the last so many years but presently it seems that it is better to port to some other network. As i was not able to make video calls from this network and regarding the same i had called to customer care also when i called in the morning the gentleman from customer care had given me a complain no. I. E, [protected]. As the complain was not resolved to enquire the same i had called the customed care again and told all the matter to the lady representative on the other side on the answer given by the lady i was surprised and felt to change my network, initially she me told me that it is a network problem but when i told her that network is very good and it is showing 4g in the network box then i don't know how she told me that airtel is not having a facility of direct video calling and advised me to use third party application viz., whatsapp, facebook, skipe. I sincerly request the authorities to please take a necessary action towards solwing my problem of video calling. And again it is a humble request that customer care representatives should be directed to provide the exact information not all this kind of excuses.
Thank you and looking forward to any solution.

I am very disappointed for airtel customer man they are really disgusting...
Few days ago i took new 4g prepaid sim after few days it shows... Insert the sim... I approached to local airtel express shop to replace the sim... They said i must take postpaid sim... I insist i dont need postpaid... But they replied ok... Server is working come after few days... Whats the helll... Airtel is doing... These new 4g prepaid sim is worst... A lot of people are facing such type of problem... Your man providing damaged sim to the customer... I now i never give advise to anyone to take airtel sim... We are swititching to other one...

I had 3 prepaid number [protected]//[protected]//[protected]
I migrated to all 3 to postpaid.. Since the day i did this mistake i started having network problem though at the same address i m using one more prepaid and one roaming.
I lodged a formal complain with ref number 79803908 on 26th after that i kept getting calls only to check whether the issue is resolved or not. No physical visit was made as promised at the time of lodging the complaint.
Today when i got angry about all this nonsense the executive put a closed status on this complaint with note that i refused a network survey.
I called ur customer care n after holding for over 30 min to speak to supervisor prateek and to my surprise he erased all data about this ref number n gave me other ref for the same 79933926. As of now both ref are showing no records.
Totally disappointed and frustrated with this type of service.
I dont know whether this complaint will make a diff or not but i m definitely goin to port the number to other network.
Best regards

My mobile no:[protected] sir, I recently bought a Internet access with 399rs..but I can't access the Internet at all.I think 2g sim is better than 4g sim.so plzz... check my Internet access and can't even browse at all...so plzz kindly check and provide it...plzz...

Dear sir,
I am a subscriber of post paid airtel number [protected] for many years.

This sim card is issued at mumbai. However, i have moved to thiruvananthapuram and using it on 'roaming basis' since may 2017.

It is unfortunate that i have lost my samsung handset containing airtel number [protected] and unable to find it even after all the efforts.

I request to kindly block my lost sim card and issue me with a new sim card with the same airtel number [protected] and arrange to deliver it at following address.

D. Chittibabu
I floor, engg. Department,
Air india maintenance hangar facility.
Chakai, opp: kseb office.
Thiruvananthapuram.
Kerala - 695007.
Thanking you,
With best regards.
D. Chittaibabu.

I was working at gates india pvt ltd at punjab & my corporate mobile no. From airtel was [protected]. After i left the job & shifted to new location at madurai, i wanted to port the no from corporate to my name & also from punjab circle to madurai circle. My previous employer has provided the noc on airtel prescribed format. Twice i applied to a local airtel outlet at madurai, but funny excuses are given to me. 3 times person from company verified my new home address even. I want to know why my no. Is not getting ported? 3 times i interacted with customer care but got only assurances.
See attached the porting application & screen shot from the local outlet where i made application.

On 27th september I recharged my mobile for prepaid 145 Rs plan...amount got deducted, but not reflecting/crediting to my mobile no...but i got SMS that recharged for 145.0

I am using a prepaid number of airtel and recharged it with rs.445 which offer me to use 1 gb data daily but i am not availing that.
I have filed complaint regarding this with airtel but they haven't resolve that.
Complaint number is cbnrd[protected].
According to them i-phone 5 is not a 4g compatible handset while i am using this hamdset from last 2 years and using all 4g services as it is compatible.
This is a 4g handset but airtel custmer care making fool by saying this that it is not.
Kindly help me out regarding this.

Sumit
Contact number - [protected]

Dear sir,
My mobile number is [protected] and i recharged 399 on august 12th but after some days 1gb per day offer not working in my phone money deducted when i browse data. Please resolve this issue. Airtel promised to give 1gbdata per day for 84 days. For more than 15days iam unable to use data. When i contact customer care they said to reset my 4g settings and restart the phone. Even then my problem didn't resolve. I went to airtel service centre to resolve my issue they said to switch to another 4g sim and gave new 4g sim. I did that too. But swapping didn't solve my issue. Iam vexed with all this and complaining you all this to offer good service with following minimum ethics and don't bother the customers with this cheap practices. They are loyal to you only because of your services. Don't make us disloyal to you. Please resolve the issue.

Rubbish eye washing service from airtel feeling so irritated with there irrelevant ads for fooling customers i claimed airtel airtel secure on 11th of september and they are informing that my phone can't be addressed because it was slip from hand i was with my 2 kids who are grade 1&4 whole bringing them from school it slipped which is accidental this is not first time always i had issue with airtel service they are cheater

Hi,

[protected] (Karnataka region) is my airtel mobile number. I have been getting offers that if i charge with 399 i will get data plus free talktime for 84 days. I had been getting this message for months now. I even got a message yesterday and i recharged my number today but when i recharged my number i got it for just 70 days. I am attaching the screenshot of the message. Please look into this asap.

If someone wants to experience worst customer service he should call the airtel customer care executives. They talk as if they are bill gates, ego attitude etc etc always in a hurry of disconnecting the calls. No empathy no sympathy just wrapping the calls. No gesture of gratitude. Going to launch a complaint in consumer court. This is not why we are connected with airtel, we are not connected to disrespect ourselves by your foolish executives. I am having a small confusion about my bill so i called to the customer care and she was like as if i disturbed her and a direct no to everything.

I have my cell no [protected] on dated[protected] but till date my cell no not activate for airtel company side, i have so many problems facing calling out going incoming, bank otp, aadhar otp, bank massages etc. i request to u please help me this issue.

jagmohan singh [protected]

Dear team,

I had been using the airtel prepaid sim from past few years. Since i had to move to another country i had discontinued to use the sim since 8 months. Now that i am back to the country, my sim has been deactivated.

Request you to kindly re activate the sim since it was not possible when i requested my nearby store.

Mob. No. [protected]

I would really appreciate your kind help towards me since i have all my personal data in this number.

Please help.

Thank you.

Regards,
Chirag
[protected]

Sent from my iphone