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Airtel Complaints & Reviews

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G
gururajp88
from Bengaluru, Karnataka
Oct 4, 2017
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I have made a payment on 28th of Sep. via UPI and I got a successful message but when I checked in Airtel App it's not reflecting and I'd called to the Airtel Customer care and dropped a mail as well but I don't get the proper response. So, can someone look into this and get this resolved ASAP.
Airtel customer support has been notified about the posted complaint.
Oct 09, 2017
Updated by gururajp88
When will this issue be fixed? No one is responding..
May i know the status of this complaint?
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    Praharsh Tripathi
    from Zamania, Uttar Pradesh
    Oct 4, 2017
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    Address: Kanpur, Uttar Pradesh, 208001

    I have taken the plan of 399 (1gb/day for 70days) but from 2 days my data pack is utilised very rapidly instead i am not using so much data. I had visited nearly airtel store to give me my data pack details but they didn't support. I am not using the data but in half of the day, how it is totally used i can't understand, please provide my internet accessible details and check it out.
    Airtel customer support has been notified about the posted complaint.
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      B
      buntysetia
      from Dasuya, Punjab
      Oct 4, 2017
      Resolved
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      Resolved

      Address: Chandigarh, Punjab, 160036

      I have 3 airtel 4g huwai device... My 2 airtel device battery dead... But airtel compnay not make a battery deevice.. After dead battery they not a replacing battery they tolde me purchase and new device.. But my device is working perfect but battery is dead.. New airtel device price is 2000.. Please help me

      Please solve this issue fast.. I want new battery only

      Thanks
      Oct 6, 2017
      Complaint marked as Resolved 
      now not solved ...
      Airtel customer support has been notified about the posted complaint.
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        M
        Megharani
        Oct 4, 2017
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        Address: 500014

        I don't need the service of midnightmasala and netball alerts.
        I am trying to sms as per your instructions to stop the services. Every time i try, get a reply message failed. They don't give a choice to stop and charging me. They must stop this automatic debating of account. Will not be able to get in touch instantly. Pl stop this nonsense.
        Regards
        [protected]
        Airtel customer support has been notified about the posted complaint.
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          M
          mariya J
          from Bengaluru, Karnataka
          Oct 4, 2017
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          Address: Bangalore, Karnataka, 560100
          Website: www.airtel.in/payment/complete

          On 19th September attempted for airtel prepaid recharge of amount 349
          Transaction reference :[protected]
          Till now i haven't received refund of this money.
          Please process as soon as possible
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            R
            ricbabe avenger
            from Agra, Uttar Pradesh
            Oct 4, 2017
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            Address: West Singhbhum, Jharkhand, 833201

            Airtel is very # service. It provides very poor service in jharkhand area. Yesterday on[protected]. My 509mb data wasted due to airtel company network issue. After 7 pm i can't browse network due to airtel useless and garbage network. These issues come every alternate 2 to 3 days in airtel. And its very shameful and disgusting for airtel to tell lie and bluffing about there useless and snail network as a india's fastest network. This is huge lie airtel is telling in front of india to lure india. Now i can't even expect my 509mb data to get back. Because airtel is very # and # company. I think some strict legal action must be taken against bharti airtel for wasting our money and data packs. And must get ban if it continues like this.
            Airtel customer support has been notified about the posted complaint.
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              M
              Madhumitha Rajaiya
              from Bengaluru, Karnataka
              Oct 4, 2017
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              I recently ported from postpaid to prepaid and i am unable to recharge my prepaid number through online modes such as paytm, airtel app etc.
              I even visited airtel customer care centre where i ported my sim but they didnt provide any proper response.
              My prepaid number is [protected].
              I called customer care many times but no one is responding properly.
              Have decided to port to some other network if this issue is not resolved asap.
              Airtel customer support has been notified about the posted complaint.
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                S
                Swapnil P Kamble
                from Bengaluru, Karnataka
                Oct 4, 2017
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                Website: Airtel

                I have activate the international roaming facility on my prepaid connection [protected] with recharge of rs.3999, since last 5 days i am not able to make any outgoing call where else i can receive the incoming calls but the data is also not working & neither the sms.

                I asked someone in india to check with the customer care but got reply that it is everything ok from there end in the system.

                I tried registering the complaints on the website but in vain, pr[protected] is the reference number for the complaint logged.

                Regards
                Swapnil p kamble
                Airtel customer support has been notified about the posted complaint.
                Nov 02, 2017
                Updated by Swapnil P Kamble
                Is this resolved cos i have lost 5K INR into this, who is responsible for this ? & how about the inconvience i have faced still not solved been a month .
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                  S
                  Sunder Masanam
                  from Mumbai, Maharashtra
                  Oct 4, 2017
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                  Address: Mumbai City, Maharashtra

                  An broadband and fixedline sales excutive walked into my office for sales, as per our discussion i agreed to purchase airtel broadband and fixed line for a specific landline no. The person completed the formalities by receiving the payment and gave me some other landline no, different from the one we agreed to.
                  To my surprise i have complained about this to airtel and no action is being taken against this. Airtel company is working in bad faith and can do anything to fool their customers, very much disappointed with airtel
                  And the broadband has downtime regularly throughout the month and it takes them 24hrs to resolve it.

                  Even the local operator provides quality internet and good after service, most importantly we can trust them.

                  Regards,
                  Sunder m
                  [protected]
                  Vashi,
                  Navi mumbai
                  Airtel customer support has been notified about the posted complaint.
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                    P
                    prajaktama
                    from Pune, Maharashtra
                    Oct 4, 2017
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                    I have upgraded my mobile sim card to 4g but even i don't get 2g speed also.

                    Not opening any site not even google.

                    Worst and pathetic internet speed, i have 349 plan with me have recharged on 14 september 2017. I am not getting speed, not even single day from recharge

                    I don't know what is problem if you don't want to provide speed for this plan then tell me clearly i will go for another provider.
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      rapellisurya
                      from Hyderabad, Telangana
                      Oct 4, 2017
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                      Address: Nizamabad, Andhra Pradesh, 503001
                      Website: www.airtel.in

                      Good afternoon,
                      My idea number [protected] had ported to airtel with rs.451 offer at hyderabad narayanaguda branch, from idea porting had finished but the airtel sim is not showing signals in my mobile so i had went to airtel office, he had given me new sim but in that sim also same problem appear from 15 days iam facing this problem please fix it as soon as possible
                      Thanking you
                      Airtel customer support has been notified about the posted complaint.
                      When i dial a number the call is getting ended when receiver picks up the call.my airtel mobile number [protected] rajasthan network
                      Sir
                      My airtel number is on my uncles documents, the number is almost 15years old.Now i want to change the documents of same number on my Mother's documents.My uncle is now not with us.

                      Kindly resolve my issue..
                      It's been more than 4 days my postpaid connection is not yet started
                      Please start it asap
                      Not for Shere lappu number
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                        S
                        Sheetal vijay
                        Oct 4, 2017
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                        Address: Tumkur, Karnataka, 572102

                        To
                        The customer care,
                        Airtel india

                        This is regarding my celebrity wellness mall subscription, which is renewing automatically. Stop this auto subscription and deactivate it permanently.
                        I have been charged more, i dont want this subscription please deactivate it and notify me thank you.
                        My cell no is [[protected]]

                        Network service - postpaid

                        Thanks,
                        Sheetal vijay
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          AirtelUser2017
                          Oct 4, 2017
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                          Hi team,

                          This is with respect to my india mobile number.

                          I had activated international roaming on my number for canada on 2nd oct, 2017 (Monday). I had done a special international roaming recharge of rs.2999/- for the country canada and it was successful. I was supposed to get unlimited incoming, 250mins outgoing, 3gb data and 100sms/day for 10days.

                          However i am not able to make outgoing calls. I am currently in canada. I am adding the correct country codes for dialing numbers in canada and india. Still when i call any number (Indian/canada number) i am gettiing a recorded message that - "overseas calling is available on request. To avail this feature call customer service by dialling *611"
                          When i call *611 i am getting the response "call cannot be completed as dialed. Please check the number you have dialed".

                          Before leaving india i had done the international roaming recharge and had also called customer and they confirmed international roaming is activated in my number.

                          Could you please clarify why i am still not able to make any calls?
                          This roaming facility is active for 10days only and i have already lost two days!!

                          Please look into this issue and kindly provide me a resolution at the earliest. Please call me if you have any queries.
                          Airtel customer support has been notified about the posted complaint.
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                            R
                            rsuka
                            from Mumbai, Maharashtra
                            Oct 4, 2017
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                            Address: Chennai, Tamil Nadu, 600094

                            Just moved today from tata docomo to airtel (499 offered at 349). Have been following up with 121. Their network is so bad (4g, 3g and any other with mobile data and without) that their customer care is not able to hear me. The airtel associate who provided the sim and did the registration is not available - his phones switched off. Had asked for a 50 rupees isd rate cutter pack. With difficulty if am able to reach 121 they claim am on unrelated pack 399. Now am not sure where am landed. (Currently am located at ambattur when have changed the sim today)

                            On the contrary a jio connection seems to be entirely reliable. It is just that they do not have the isd pack as yet.
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Ankit Darjeeling
                              from Kolkata, West Bengal
                              Oct 4, 2017
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                              Address: Darjeeling, West Bengal, 734101

                              Your people had convinced the whole market to join airtel saying that after we do so they would add a network booster in the area. It has been a year or two and till today they have done nothing. They dont even now listen to our complaints. And the network has now gone even worse. The market is saying to file a complaint in the consumer court so please respond as to what should we do. You say that airtel is the best company in network so is expected the same from you.
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                seshamanjari
                                from Yarada, Andhra Pradesh
                                Oct 4, 2017
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                                Address: Visakhapatnam, Andhra Pradesh, 530044

                                Dear sir,

                                Ref:- transaction no.[protected]

                                I have recd a message for 84 days validity rs.399/- package. Accordingly yesterday i have initiated through net banking of axis bank. Rs.399/- deducted from my account but recharge message not recd.in my mobile. Pl check it and refund the amount to my axis bank account. Further also clarify my mobile is eligible for rs.399/- with 84 days validity package or not

                                Tks & rgds
                                Airtel customer support has been notified about the posted complaint.
                                मैंने कुछ दिन पहले अपने नंबर ([protected]) को एयरटेल मे पोर्ट कराया था, तो मुझे बताया गया था कि मुझे 84 दिन तक के लिए प्रत्येक दिन 1 GB 3G/4G इन्टरनेट फ्री मिलेगा लेकिन मुझे उसका लाभ नहीं मिल पा रहा है |
                                अतः आपसे निवेदन है कि अतिशीघ्र चेक करके मुझे बताये गए प्लान का लाभ देने की कष्ट करें||

                                धन्यवाद !!
                                Plz activate my Airtel sim card mob no.[protected] as I didn't use sim card for long time but I wanted to start using it
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                                  S
                                  subodh kadu
                                  from Morjim, Goa
                                  Oct 4, 2017
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                                  Address: Wardha, Maharashtra, 442302

                                  My airtel payment bank account no. [protected] has been blocked please unblock it or refer me how can i unblock it. Explaining in brief i recently opened airtel payment bank account by app and there after i completed kyc from bank point and added 100 rs to start my bank account but after that when i want want to recharge my no from balance olin wallet tgere came a notification that my account is blocked please contact costumer services but no customer service are available by airtel for this concern. I am also attaching photo of notification. I am ur regular costumer and i know that the problem will be solved as early as possible.
                                  Thank you
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                                    S
                                    shaktisrajawat
                                    Oct 4, 2017
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                                    Address: Kota, Rajasthan, 324008

                                    From last few days 4g data service has been stopped in area (Kunhadi kota rajastha -324008). It was working fine till 27 sept after that something happened and nobody in area is able to access 4g data though airtel has already charged 399 for 70 days plan (1gb data per day). Please get this fixed as soon as possible because it disturbing my work. No good response from customer care calls because they always say that they will send this further forward but don’t tell about what has been done in last 4-5 days? What problem found and what are they going to fix? If they can not answer these questions that means nothing they are doing about it
                                    Airtel customer support has been notified about the posted complaint.
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                                      Website: Airtel

                                      Cheater airtel, i am paying for 4g network and i have contacted many times you people are saying that in my area 4g is moderate. Then why we are not getting 4g speed and 4g network signals.
                                      You are the big money looter network company in the world by simply providing less than 2g speed and making money with 4g network.

                                      I am using latest smartphone to support this network.
                                      Airtel customer support has been notified about the posted complaint.
                                      Sep 22, 2017
                                      Updated by [email protected]
                                      I have requested to move my number from postpaid to prepaid connection 16th sept 2017 by directly visiting airtel customer care/showroom center in btm layout 1st stage, bangalore.

                                      They have generated complete outstanding amount (Billed and unbilled) as rs.560 till on 16th september 2017 and i paid the amount instantly. But after 3 days airtel called me and said that i should pay rs.300 more in order to change the connection. I already paid rs.194 as an excess amount in the last month bill.

                                      I even raised a case with airtel customer care, and they are saying i need wait till next month bill generation so that they can understand that how much i have to pay and how much they can loot the money.

                                      Reference no. Is po[protected]

                                      And i requested the port as well to change the network as well, but nobody called me till now to know the reason.
                                      They are cheating all customers. Kindly I request everyone to opt out from Airtel services. Our silence is their advantage. We should question and complaint then only we can create awareness.
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                                        R
                                        rajivinfobool
                                        from Agra, Uttar Pradesh
                                        Oct 4, 2017
                                        Resolved
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                                        Resolved

                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                        Dear sir,

                                        My number [protected] has been ported to airtel on 20 september 2017 11:30:00 pm and i have receive this confirmation from airtel via sms.
                                        But after that there is no signal on airtel sim.

                                        I have sent email to airtel and also coordinated with airtel store but still problem is not resolved.

                                        I am facing huge losses everyday in my business and even unable to make any transaction because will not receive otp. I m unable to make any payments etc.

                                        All the mail communication and message screenshot has been attached as snapshot.
                                        Please resolve this issue its already been 14 days.

                                        My name: rajiv ranjan kumar
                                        Mobile no: [protected]
                                        Alternate no:[protected]Available between 10:00 am to 6:00 pm)
                                        Oct 6, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
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