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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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S
Shobana Sudharshan
from Puttur, Karnataka
Oct 12, 2017
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Website: Airtel app

Hello sir i have made one recharge of ₹349 on 03.10.2017, money has debited from the bank amount, i got a success msg but i not getting the benefits. I have made a complaint on this but there is no response. Below i gave the details

Thank you for writing to airtel. Your reference number is pr[protected], we will get back to you in 2 hours. To check the status of your complaint, log on to the need help section on www.airtel.in.

Thank you for using state bank internet banking. Your transaction ref no igaccwpky3 for rs.349.0 on 03-oct-17 10:46

Rs.349.0 recharge successful on [protected]; transid[protected] free music on airtel, http://wynk.in/mu/web free 50% night internet cashback daily. To activate, click http://airtel.in/night

Please refund my money back, already i have requested for postpaid connection so do the needful immediately.
Airtel customer support has been notified about the posted complaint.
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    P
    Prithwiraj Hait
    from Kolkata, West Bengal
    Oct 12, 2017
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    Address: 700009

    Hi team,
    I was provided a sim card for a 4g wify device. Sim number[protected] and mobile number [protected] data plan for which i never received the device on time and neither did i used it. I instructed the sales person that i don't need it anymore. But i am receiving bill for it. Please stop the billing immediately and also note that the bill generated will not be paid.
    My mail id is prithwiraj. [protected]@gmail.com on which the bill is coming.
    Airtel customer support has been notified about the posted complaint.
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      P
      Parneet98
      from Delhi, Delhi
      Oct 12, 2017
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      I am airtel user with sim number [protected]. I have subscribed for a pack worth rs 399 under which i get unlimited local+ std calls and 1 gb data per day but when i switch on mobile data my balance gets deducted and there is no deduction from my daily data usage. Due to this, i have lost 25 rs till now. Please see into this matter as i m unable to use the subscribed pack.
      Airtel customer support has been notified about the posted complaint.
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        S
        Sandeep Kalwar
        from Pune, Maharashtra
        Oct 11, 2017
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        Address: Jalpaiguri, West Bengal, 735225

        My name is sandeep kalwar from nagrakata, japaiguri (West bengal). Since the day airtel have started 4g in our area, the network coverage is very low and sometimes there is no network for the whole day or two. There is always 2 to 3 network bars which never goes up. Phone calls quality is very bad and what to say about internet, we have to use it on edge though i have subscribed a 4g pack of 70 days.
        Airtel customer support has been notified about the posted complaint.
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          V
          vandit111
          from Delhi, Delhi
          Oct 11, 2017
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          Address: Gurgaon, Haryana

          I had recharged my no. For offer of 399 in which it is given that it will give unlimited calls and data 1 gb per for 70 days.. But i recieved only for 28 days.
          You are making fool o[censored]s.
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            P
            Pooja Poul
            from Ichalkaranji, Maharashtra
            Oct 11, 2017
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            Address: Latur, Maharashtra, 413531

            I am a very old customer of airtel for about 11 years i have been using this no. I had complained about issues in the extra bill for last 2 months aug and sep. I received a confirmation bill for sep that it has been resolved and that extra amount is waived off. But they are not ready to do similar correctiin in bill for aug. No details provided and supervisor was very rude and when asked details regarding data credited for month of aug previou carry forwarded data and data used in aug he said we don't have the details and you can come and get the details.
            Airtel customer support has been notified about the posted complaint.
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              M
              mpatil069
              Oct 11, 2017
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              Address: Jalgaon, Maharashtra, 425502

              Frequently deduct money from my airtel mobile as i am in out of india.

              If 1 time rec call then charges 30 rs cut the why you deduct all 95 rs.
              This is second time u done.
              I am unable to call customer care hence.

              Why are you deduct too much money if you want to stop to user my airtel sim card then kindly mail me that.

              I am out of india my mobile no. Is +[protected]
              Airtel customer support has been notified about the posted complaint.
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                S
                sanjibsanyal
                from Dhanbad, Jharkhand
                Oct 11, 2017
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                Address: Gonda, Uttar Pradesh, 0341

                Sir, sanjibsanyal53 mobile no [protected] today on line my air tel apps 244 data plans 70 days, but 1month show 7th November till now why, please solve matter .
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                  R
                  Raj mdu
                  from Madurai, Tamil Nadu
                  Oct 11, 2017
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                  Address: 625017

                  Dear sirs,
                  Ihave made one recharge of rs.349 to airtel mobile [protected]. But the number was not recharged. My account was debited with that amount on 30.10.2017. I am giving below the relevant particulars.

                  Payment failed: your recent transaction for airtel mobile number: [protected], amount - rs. 349.0 and txn id[protected] has failed

                  3 oct 2017 3 oct 2017 to transfer-inb bharti airtel - [protected] igacdadsv4 transfer t 349.00

                  As recharge was not successful please refund me the amount.
                  Airtel customer support has been notified about the posted complaint.
                  Oct 11, 2017
                  Updated by Raj mdu
                  THANK YOU FOR YOUR IMMEDIATE RESPONSE.
                  THE COMPLAINT HAS BEEN RESOLVED BY AIRTEL EARLIER.
                  THIS IS DUE TO COMMUNICATION FAILURE. SORRY FOR THE INCONVENIENCE CAUSED.
                  THANK YOU
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                    A
                    Arjuna Suresh
                    from Bengaluru, Karnataka
                    Oct 11, 2017
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                    I have charged my number for 349 on september 30th and till today i haven't received invoice as soft copy for same. I have requested for invoice calling customer care. They are denying to provide for same.

                    Very disappointing experience with airtel.

                    Got too many calls from customer care from different people and fed up of explaining the issue with everyone and still issue is not resolved.
                    Airtel customer support has been notified about the posted complaint.
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                      B
                      bhascorp
                      from Chennai, Tamil Nadu
                      Oct 11, 2017
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                      Address: Thane, Maharashtra, 421202

                      On[protected] at 3:25 pm i received a pre-recorded call from airtel stating that the remaining validity of my previous recharge is 2 days. Again on[protected] at 1:59 pm i received a sms stating that the remaining validity of my previous recharge is 1 day and also i received a pre-recorded call from airtel stating the same. Whereas, my pack had already expired on[protected]. And because of these misleading messages from airtel i lost my balance owing to calls and internet. And also i had no means of knowing when the validity of my recharge is ending because no information about it was provided on the my airtel app or also on *123#. I would like my balance to be refunded at the earliest and the my airtel app made a little more user-friendly.
                      Airtel customer support has been notified about the posted complaint.
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                        M
                        minalpowar
                        from Mumbai, Maharashtra
                        Oct 11, 2017
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                        Address: Mumbai City, Maharashtra, 400055
                        Website: airtel consumer complaints

                        Respected sir/mam,
                        I am myself miss minal nagesh powar. Last month on 16th september saturday my balance is zero without putting separate internet pack. My normal balance was rs 193.84
                        And data connection was off. No internet was operated on my
                        Mobile. I have already sent my complaint on santacruz west airtel
                        Service provider. Plse refund my normal balance rs.193.84 on my mobile which is prepaid. My complaint is still pending and it is
                        Still unresolved since last month this mistake has repeated number of times. I hope this should not be repeated.
                        Thanking you,
                        Yours faithfully,
                        Miss minal nagesh powar
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          saroams
                          from Bargarh, Odisha
                          Oct 11, 2017
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                          I tried to recharge my prepaid mobile [protected] thrice or Rs. 399 from SBI bank once and HDFC bank twice on[protected] but failed due to some reason. The amount has not been refunded. Please get the amount refunded.

                          mohinder Singh Saroa, Dibrugarh, [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            P
                            from Bengaluru, Karnataka
                            Oct 11, 2017
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                            Address: Pune, Maharashtra, 411046

                            From last one and half month i am hear the incoming audio voice but my voice is not hear by calling or called person. When i am at office location
                            (Hinjewadi) this issue was occure

                            I have raised complement two month backs but no one was looking into.

                            This is very worst service by airtel.

                            No one was looking into it so i will write following line. :)
                            Cell no [protected]

                            Due to this i was miss important calls.
                            Airtel customer support has been notified about the posted complaint.
                            As my sim was last month but someone is using now.So, kindly block my sim immediately
                            sim number:[protected]
                            The company want UIED of a damaged phone. Upon giving the uied as printed on the back of the phone they want a screenshot from the phone. How are we supposed to take a screenshot from the phone when the display isnt working?

                            This is just an attempt made by them to dodge the cost of repairing the phone.
                            I have mistakenly recharge the wrong number in my airtel app . please reverse the recharge and recharge the correct number
                            Respected Sir/Mam.

                            I am Hemant Kumar & i have airtel perpaid number -[protected]
                            is number is lost
                            My add- G-5/14 sunder nagri delhi -110093please deactivate this summer asap...

                            Regards
                            Hemant Kumar
                            My contact No-[protected]
                            Have raised an issue with network in mid of August but still it is pending if Airtel is truly open network and it solves all the network related issues please solve network issue in my area
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                              R
                              RajatGpl
                              from Delhi, Delhi
                              Oct 11, 2017
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                              Address: New Delhi, Delhi, 11078

                              Hi airtel team member
                              Iam very surprise to see your disciplined work in terms of aadhar, executie tolds me that sim is belongs to other region so iam not able to punh here, it means i need to go in my region for attached the aadhar card, great process and great customer care as well as great execution guys.

                              I am also thinking that after your very supporting reply should be come & im sure you people come with some gyan not with solution, so i will mark one mail to trai & indian govt (Aadhar related) to see great execution of our telecom company

                              Waiting for you very kind reply
                              Regards
                              Rajat tripathi
                              [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                H
                                Honeysr
                                from Noida, Uttar Pradesh
                                Oct 11, 2017
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                                Address: Dehradun, Uttarakhand, 248001

                                I subscribed for the airtel secure plan 8 months back and was paying dam 79 rs per month. And now when my handset is damaged and i requested for the claim they rejected my claim saying that the phone got damaged in mysterious circumstances. Then why the hell you made me assure about having my back when my phone gets damaged.

                                This is so damn pathetic.
                                Resolve my issue or i'll be heading to consumer court for fraud promises made to sell your plans.

                                My service request no. Is -2422320
                                Airtel customer support has been notified about the posted complaint.
                                Sir
                                I am using my airtel number for more than 3 years but it is not in my name. Can I change it to my name and upadate my aadhar?
                                Please note that I dont have any details of the existing customer. I bought it through a retailer. Since it is mandatory to update aadhar i wanted immediate solution for this issue.
                                The mobile data doesn't work properly.
                                I have done my recharge 399 in airtel but i have not having any unlimit call my charge is apply why should i change to jio
                                I have ported my number from Airtel AP to Maharashtra. After the sim got activated I am not able to receive any SMS and not able recharge the SIM card. Please suggest me a solution for the problem mentioned.
                                When I want to send sms from my airtel number, i can't.

                                Verify this problems and rectify it

                                Location is BHARATH NAGAR, UPPAL, HYDERABAD, TELANGANA 500039
                                I'm already have poan i recharge for twise for Same plan i request the customer care suoreviser for at least refond one recharge amount
                                He refuse hear my request insted he seed that you have use the plan those all we can't help we can't take the complain
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                                  J
                                  jyotitap
                                  from Kolhapur, Maharashtra
                                  Oct 11, 2017
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                                  Address: 416001

                                  Sir,
                                  I used airtel number [protected] . Now ll request u to give me call detail list of incoming & outgoing number for sept & oct 17 on my mail id
                                  [protected]@yahoo.in
                                  Pl do needful
                                  thanking you
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                                    Aniket Sagvekar
                                    from Mumbai, Maharashtra
                                    Oct 11, 2017
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                                    Address: Thane, Maharashtra, 421201

                                    I've paid. The bill online through axis bank
                                    But the airtel company said that i've not paid the bill
                                    Please take quick action about this
                                    I've attached axis statement along this
                                    Thank you
                                    Oct 11, 2017
                                    Updated by Aniket Sagvekar
                                    Plzzz take quick action
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                                      S
                                      sundar.k
                                      Oct 11, 2017
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                                      Hi team,
                                      I am getting double charged for the internet connection in the monthly bill. This issue is going for last four months. But not been resolved. One strange thing and shocking thing was they told me that so many numbers are tagged under my name that is why i am getting double the amount in the airtel bill. How come so many number first can be tagged and collecting the bill amount for that. This itself a illegal activity. After they agreed the mistake also they are not showing interest in solving the issue other than calling after every email to [protected]@in. Airtel.in. I had spoken with appellete team, managers everyone. But no body took responsibility and solved the issue.
                                      I explained the issues with nearly 20 guys and mailed nearly 30 times. Just getting some standard template as a reply.

                                      1) i want my billing to be corrected.
                                      2) remove/disconnect all the numbers what and all tagged under name without my knowledge.
                                      Airtel customer support has been notified about the posted complaint.
                                      I have recharged my above mobile ([protected]) for Rs.200/-on yesterday (05.10.17) thro' my friend's internet. The mobile no was correctly given and the net account also debited. But, no balance has been reflected in my phone. Please check the matter and inform.

                                      RAGHUNATH CHAKRABORTY
                                      I need call history details for my mobile number..
                                      My Number is [protected]
                                      I am not able to recharge Airtel prepaid number using airtel app, paytm.

                                      It is not letting me send message.
                                      I have internet and incoming calls working on my number but outgoing calls are barred even after recharging with 399 offer.

                                      my no. is [protected] (m.p.)
                                      name mayank mishra
                                      I want some low cost offers lyk 399 rs offers I dnt want 349 offer pls provide me tat offer
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                                        shreyadutta
                                        from Bihpuriagaon, Assam
                                        Oct 11, 2017
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                                        A guy from myntra called up at 13:36 on 10/10/17 saying that i have won a lucky draw which includes some expensive gifts. To avail this he asked me to purchase worth rs 4000 or above. At 18:44 another no rang up he asked the card details including the otp no. Falling in the trap i disclosed the otp no and he has debited an amount of rs 20000 at airtel money.
                                        The details are
                                        Tran date debit particulars
                                        10/10/[protected] prcr/[protected]/[protected]airtel
                                        10/10/2017 1000 prcr/[protected]/[protected]airtel
                                        Shreya
                                        Airtel customer support has been notified about the posted complaint.
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