Airtel Complaints & Reviews

I went to relatives last week in hyderabad. There was no signal at all in the home. We could make a call from outside of the house yet frequent call drop - often annoying. Even had to miss office calls there by effecting the productivity. Seems like airtel is missing on its strength (Connectivity) and focusing on hi-fi things like 4g, etc. Horrible connectivity in the cities makes me feel sad, the poor way of managing things.

My name is madhukar, my mobile number is [protected], iam staying in amberpet, shivam road near ayyappa swamy temple, here the network is very slow here am not even getting 2g network to use internet, lot of times i have recharged 4g plans, i have wasted my data, i have recharged with 148 plan many times and wasted my data, previously i used to get good signal, nowadays am getting set signal, my mobile number is connected with lot of banks, for internet banking i have to get otp number which is mandatory, please look into this and solve this problem or i will change my network to some other service provider.

This what the plan says
Rs 244: unlimited local+std airtel calls+ 1gb data for 70days

If the plan is only meant for airtel to airtel calls. So mention it correctly. The reader who reads it for the first time feels locals are free and std may be paid airtel to airtel.

2nd query

On the application it's mentioned 70days, but when confirmation msg is recevied it says "unlimited local+std airtel to airtel mobile calls with 50mb data. For 4g handset+ 4g sim, extra 1gb data. Validity 28days. T&c apply. To check balance, dial *121*2#"

The point i am trying to prove here is on the app validity 70days on the msg 28 days. Which should i trust

Completely miss guiding the people.

If the company is providing a service so provide it with clear instructions.

I m basvaraj having very bad airtel network problem, my set, sim and net package all are 4g. Registered, wrote mails to customer care but no response or not provided any solutions, the representative of customer care behavior is also not good when i called. Please take immediate action, matter is is urgent and serious.
My complaint register no
1) pr[protected] on aug 31
2) pr[protected] on sep 5th

Yesterday (04.09.2019) one person was contact to me and he say "is this your number?" this number was used by me also. And he said my number was blocked.
My sim number [protected] this number was used by another one person.
This number was my personal use please clear that problem immediately.
And this number want to me defenately. Please recover that problem before my number also blocked.

Dear airtel,

I’ve given port in request to airtel on 31st aug 2017 from idea. On 4th sept 2017 idea has accepted the same and airtel has sent sms stating dear customer your porting request for mobile no. [protected] to airtel has been validated by idea/spice (Gsm). The number will be ported-in to airtel by 4th sept 2017 10:48 pm. The second sms states once your mobile displays no network, please insert the airtel sim in your...

I am facing network orblem in my company location is gopal heights, netaji subhash place, pitampura.
I am facing this problem form last 1 week and i have also complaint to airtel customer care but there is no positive result.
So i request you please send some one who solve this issue.

I am facing problem since 15days in internet. The 4g internet is not just working at all. Its irritating now and i have been complaining several times and they suggest different ways which is just a waste. Nothing is resolved. I have activated 499 pack which is just a waste! See to this problem asap. I have recharged of 499 which seems to be waste. I could not use more than 50mb a day. This is rediculous. I have to study through internet. Nor watsapp nor youtube none of the apps are wroking. The whole data is just wasted. 90% of the time the net doesnot work

Dear airtel team,

This is bring into your kind notice that i am using airtel connection past 10 years and i was very happy with your services. But unfortunately, from last 2 months when i have changed my network plan from 3g to 4g. Thereafter i am facing very poor networking issue, i thing i am not getting even 2g speed.

If i have to watch any video at youtube or going to download any photo or video from whatsapp then i have to wait for couple of hours. If i see my internet speed which is usually show in phones then it comes only 0.2k/s or 0k/s.

Before this incident i was a big supporter of airtel and my relatives or friends who is using reliance jio they always appreciate this jio but i ignored it. But now i feel that really they are experiencing much better compare to airtel.

I have already registered my complaint in airtel on 23th aug'17 and i am just getting phone calls only instead of resolution.

Ref./complaint no. 78854828

So this is my humble request to you, kindly take my concern on top priority and rectify this poor networking issue. Your quick response will be highly appreciate.

With regards,
Nitin kumar
Cell no:[protected]

Dear sir/mam,

Please provide landline number [protected] and [protected] customer name and customer address because this person is calling me from jubli holiday he provide tour package with dell laptop in ₹12000/- and i also purchage this package and paid ₹12000/-but still i have not receive any tour package and dell laptop this company is fraud with me its very important for me please provde.

I m in international roaming. Your airtel service already deduct 99 rupees for international roaming. Apart from they deduct unnecessary 30 rupees on 30th july. And now on 31th august they activate dindoclub service without my permission and they deduct 35 rupees again. Please kindly request give my money in my number again and stop doing this and stop this services which you activate on my no.
Thanking you in advance

I had ported my airtel sim from gujarat network to karnataka. After the successful porting i am not able to receive calls from people and neither the messages. It says that the number is invalid. Only i can make calls.

I have sent emails to [protected]@airtel.in. No proper replies yet.

I beg you, people, to get my issue resolved. Please help me resolve this issue.
[protected]

Sir,
As your customer care stuff are not hearing any complaint so the complaint to you is given below.
I have taken a new sim from your airtel agent for rs.449 for ul calls for 70 days on 30th june 2017 sim card no. [protected]. But from last 2 days all local calls are barred and i am unable to use the phone with your sim.
Rgds
Sanaka dey.
Mob: [protected]...

I recharged for rupees 499 after clicking browse plans with my number [protected] in the myairtel app link in online. But the money got deducted say this "this plan is not applicable for you money will be returned within 2 or 3 business days." since this plan is not applicable i have recharged again on 12 the august same day with 349 it got benefitted to my account.
Now that 499 rupees is still not re-funded
I have informed to the customer many times
Very worst service they are providing.
This is a very bad behaviour.
Refund the as soon as possible

I had recharged my number [protected] with rs 399 on 25th june 2017. Benefits were promised as unlimited call and 1 gb data daily free for 84days. Order i'd of recharge is[protected]. But recharge benefits have been stopped within 70days from recharge. This is happening continuesoly. Same problem was observed last time also and had to raise complaint.
Kindly look in to this and restart my plan immediately else i will complaint in consumer court as well as with trai.

I m not getting the complete package as the company provided.Totally company is frauding to customers.And it is clearly written in the format that the 4g handset will get these benefit after recharge it and now when I check it on airte app balance enquiry, it is just opposite and all.The company is misguided me and the other customers.

I had done recharge for [protected] instead of [protected]
Operation ref no :- [protected]
Kindly requesting you to reverse the amount to my number
Amount:-349/-

I replaced my normal sim card with micro sim card as my new handset requires that. Later my old sim was deactivated but didn't activate new micro sim card. I went to retail store again where i took the card. They told server is down. But even after 12 hours still it is not activated and i am unable to call and receive calls.
Please do the needful.
Thanks
Shabarinath gupta
[protected]

In march you promise me that on recharge of 345 benefit was unlimited calling and 1 gb 3g/4g data for one year. Two days earlier i used the benefit but today i rechage 345 and get only 4g data while i have 3g handset. Please think about my complain otherwise i have many airtel numbers i port these numbers. I called customer care but they do not give proper answer only want to disconnect the phone.

Case id 665125, 699074, 704272

Never seen such a poor customer service in my whole life such a bad experience so far

They have blocked 19000 inr which i have added 3 months back to the payments bank.. And still they are keeping with them.. When i call them for reason of blocking my money.. They asked for my aadhar card copy to defreeze my money.. Which i have sent them

When i requested to unblock my account they comes with another reason that i have sent my bank statment to show that transction.. I emailed them that also..

When i have requested again.. They comes with new reason that i have to visit nearest airtel retailer with original docement and need to give 100 inr

I did that also now i am emailing them to unblock my money of 19100.. They are coming with another reason that i have to sent bank statment and proof of identity..

I am just running out of patience.. When i am emailing them that these things i have already sent and i have visited your own airtel store with original docements.. They are just blank and sending the same email again and again.. When i am calling customer care they are disconnecting my call and no call back

Kindly get my complain resolved so that i can discontinue my services with this brainless company and use better company like paytm or jio

Thanks
Ravinder