Airtel Complaints & Reviews

Hi there,
I'm payal makhija holder of some connections of airtel service provider from a long time.
I was cheated by one of your retention team member and a store (Address - b-1, ground floor, paschim vihar, 10063) by rs.1916
A few months back i was porting my airtel mobile no to vodafone (9599555*), i generated the porting number and suddenly i got a call from him saying he will be giving me the discount on my current plan and my plan will be now 349 infinity with same benifits. So i visitied the store to reconfirm.
Unfortunately i came in their words and didn't ported for which i'm bothering now with my different airtel no 7503308* because now outgoing calls for this number has been restricted.
I'm ready to pay the bill to start my other no services but i will not be paying 1916 cheated amount.
Also, nobody is ready to help me out with this not even you customer care department neither any store.
I want a strict action on this else i will be registering the complaint against you people.
Thanks

I have to submit that i am using your company mobile no.[protected] from the last more than two or three years. But now it is very panic to me that from last 4-5 bills are very highest. Now i was checking its bill thoroughly and found that you are recovered rs.100/- late payment charges which are also panic. I think you were also charge as such charges from my last few bills. Further i have to submit that the data charges amount rs.199/- is mentioned in my bill, which i can’t want to deposit because your company has stopped the same facility in the mid of month without my concern which is i want to stopped at the last date of bill i. E. 19.08.2017. So it is therefore requested to go through my previous complaints and kindly be stop all such services at my mobile no. Immediately till matter settlement either i want to switch this number with jio or any other mobile company.

Hi all, i have been using 4g airtel internet service - hot spot from many days. I always faced network issues. Once i registered arround 6 complaints from the month of january till july. All of my initial complaints are closed saying issue has been resolved, but issue was never resolved. Atlast in july one technician visited my home and he said that, if i want to use airtel services inside my home the best i can get is 2g. When i called appelate office they told me that network issue has been found in my locatoin during january itself and they can not do anything apart from placing a new tower. And that will not happen until unless there is a huge requirement. Those guys even dint informed about the network issue till my 6th complaint though they identified it much earlier. What should be done to these kind of service providers? Even after i changed my location i am still facing the network issue. They should be taught a lesson.

I request everyone not to go behind these kind o[censored]nprofessional and unethical service providers like airtel.

Hi, team, i tried multiple times the recharge and not getting the refund back to my credit card. Airtel is holding my money.

I am not able to do the recharge as well no one is supporting including call center agent, lead, supervisor...
Transaction id where recharge failed are as follows listing from latest one first.
Txn id - 995489
Txn id[protected]
Txn id[protected]

Talked to customer care many times and paid for the call charges as well details as follow:-

Ref no conrc[protected] date 26-aug
Ref no cbnrd[protected] date 26-aug
Meanwhile, i went to retailer as well
Ref no cbnrv[protected] date 30-aug morning
Ref no cltnm[protected] date 31-aug morning
Ref no clapd[protected] date 31-aug evening
Ref no clapd[protected] date 1-sep

Looking for number portability options, even ready to pay more call charges but services should be better... I am struggling since 26th august

Their representative never calls back...

Regards
Onkar singh

Dear sirs, as on 30.08.2017 i took an airtel prepaid sim from airtel customer service centre at dharmanagar north tripura pin 799250 address: near kalibari and opposite of bata shop. I paid rs. 150.00 to the dealer, (A short boy took the money) name not known to me. He said that i will get the facilities of rs. 148.00 within half an hour after activation. After installation of the sim it has been activated within a few minutes (I left the stores) after few hours i started journey to agartala tripura by train, but post activation neither any call is being forwarded from the sim nor any data pack is working.. As i have left that place and now i am so far from the stores. I am submitting this complaint to have the matter inquired properly and to obtain the facilities provide to me if possible, as we know the airtel is a renowned company. My new no. Is [protected]. Please do the needful at your earliest.

Thanking you in anticipation,

D. K. Goswami
[protected]

I'm airtel postpaid customer. I have availed 499 plan where i get 7gb 4g data. I was rewarded with 10gb 4g data a month for 3 months for installing airtel tv.
Now i'm done with initial 7gb data and the speed of internet went too slow that i cant even open their my airtel app since 24th aug, 2017.
I have contacted their customer service twice and raised a complaint on 29th aug 2017. Complaint number 79035231.
Got a call from airtel saying i need to change data settings on my mobile, that's what they told and i did last 3 times i spoke to them, but it's of no help.
I want this issue to be resolved immediately. And airtel should stop bombarding the customers with free data that they cannot use and slogan "india's fastest network" should be stopped.

I was using airtel number [protected] from past 3 years. And on 9th august my number has been allocated to someone else.
All my credentials of banks, ewallets and otps from different online portals come on this number. I recently came across issue that someone else is trying logining in accounts registered with this number.
I have made a phone call from this number on 12th july and have proper proof for it, just to support that number was active in 90days period from now!
I wasn't inform inprior that services will be discontinued, niether on airtel number nor anywhere else.
Just a simple question, airtel can send thousands of mails on registered email address and can make hundreds of phone calls on alternative number, why can't they use this alternative contact information to tell something this important???
I am a trader and have to travel around the world. I simply can't afford to change the number.
Service call executive manikandan d and s. Murthy gives absurd answers.
If not solved with web complaints, i'll move to court of law with charges on airtel and new user of number, of seeking personal benefits.

Hi,

Airtel, being one of the largest networks in the country is simply taking advantages of its customers. This is the 3rd month when a random service called dindoclub got activated. This incident has happened twice before, but that time they cut it for something called gamepind. And now this. They randomly deduct money from my account, when i do not even use that sim on a smartphone.

There is no way to reach them, and they do not respond to any kind of communication.

Its been 4 days... Airtel has not taken any action against the fraud done to me... Persons photo and phone number ihave mentioned already... He has the franchise of airtel... He is from smalkha... He is not replying me... Airtel also not helping me in this case... They are giving franchise to fraud peoples to increase there customer base... He has changed my plan without my permission... Again i am mentioning his contact no. And attaching his pic..
Amit dhiman
[protected]

Hi sir/ma'am,

This is regarding the two fraudulent transactions which took place yesterday (31-aug-2017) using my sbi debit card -622018*8606, by an anti-element pretending to be from banking dept.

The transaction ids are othpg 397757 & othpg 397976.
.
Could you please block the transaction and refund the money.

Hoping for your kind help.
Pankaj sharma

Hi, i have placed a request to convert my postpaid no. To prepaid at an airtel store in pondicherry on 28th july. I did followup with the store as well as customer care but my request is not completed and nobody is bothered about to inform the status. Usually as per the provided the request will not take more than 48 hours which in my case it is more than a month and not yet resolved.

I am naresh working in anrak aluminium ltd, lost month i got 10568 rupees my mobile bill. I am in cug 199 plan in this plan no internet activation. How to activated internet to my number [protected] and you will charge 1gb-1400+18% gst.

Now a days any mobile company 349 rupees 30gb/28 days /unlimited calls. How will you charge 1400+18% gst.

And also shows unbill amount 9680 but 2.98 gb used how will charge this.br...

I ported my number from idea to airtel in the month of may from that time i am having problems with internet everytime i need to make repeated calls to customer care then internet starts working for 2-3days again i need to call customer care for multiple times for 5-6 days this has been going on from then
I normally do offer of 345 apart from the exclusive internet recharges this time i did offer of 999 again my 3g service is not working called customer care there was no proper response
Kindly do the needful

My bill hasn't been generated for the past 2 months and now airtel says that i've a usage of around 7.5 lakhs. It has been constantly increasing since i came back from international roaming. I had deactivated my international roaming pack long back and my data was barred as well. Now they don't have an answer and ask me to wait further. Highly unethical. Btw my credit limit is 14k. It started off with suddenly showing 1.5lakhs and now it has reached 7.5lakhs

Hi Team I have Submitted my case for my handset claim Device Claim – Service Request # 2241531

I have submitted all my documents on 11th Aug and no resolution has been provided till now, I have uploaded all desired documents necessary for Claim and also provide them sufficient information about the incident that took place, I have raised a complaint also against this Complaint ID 78901158, but no resolution is provided by team till now .

Please resolve the case at the earliest .

Alankar
[protected]

3g services of my area has been stopped from 15days. My address is jajauli, po-bansohi, mashrakh, saran, 841417. I have called many times to the customer care no 198.But they use to tell that 4g service is being upgraded in you locality that's why your 3g service has been stopped. But this is not the problem of this month only, from January 2017 each and every month this problem arises and whenever we call to 198, they use to say that 4g services is being upgraded. We recharge for whole month, but we are able to use the internet only 10 to 15 days.
Please tell us what airtel company is doing with us or refund our half money of internet packs. My airtel prepaid number is [protected], [protected]. Both these numbers have recharged with 1gb daily data services. More numbers which are facing same issues in my area are, [protected], [protected], [protected], [protected]. Please solve this issue otherwise we will file FIR AGAINST airtel company for cheating with customer.

I was promised that a broadband line would be installed in my Mumbai home with someone calling for information in 24 hours and installation in 72 hours. In spite of daily calling after 72 hours and escalating the issue to floor supervisor this has not been addressed.

I am told that it will be handled in 24 hours and no one calls. Every time I call to check this is a 30 minute conversation while they trace all the details.

As a long time Airtel user in Delhi, I have had an excellent experience. But the Mumbai team is totally unacceptable.

Dear sir,

I just want to complain you fraud service provided by airtel or airtel promoters.
I am living at hinjewadi megaplolis sunway-pin-411057 (Pune) maharashtra. Although i already had broadband
Connection but for cheaper 4g rates & good network speed i get interested in airtel 4g.
You airtel employee 0r airtel promoters promised me plan for 6 month in which you
Need to pay 3000 inr he will provided me 4g hotspot dongle & daily 1gb 4g data for 6 month.
I get lured by this attractive data plan provided by airtel. I asked him for demo in my premises
A-14 flatno-502 meagaplis sunway. On 27 aug-2017 your employee (Wear the airtel t-shirt) name rishi iyer (Mo no [protected]) has called me
And said to me that i am coming for installation for 4g hotspot he has installaed the connection by
Providing me fake demo & taken the 3k rs as paytm. He called to some of your senior (Probably he has
Make the fake call) & said to me that my 4g connection get start working in half an hour. As airtel is good brand so i had trust him & paid the money.
Since then my life become hell although my connection get activated but i am not getting 4g speed in my premises.
I called in your cusotmer care several time & the worst thing is that no body is able to sort my issue.
Even they are not able to understand the issue all the time they are diverting the issue to different department.
I also visited to your airtel authorised center at hinjewadi but they are also not able to understand &
Sort out the issue. Also you do not have any special contact no to handle 4g hot spot issues.
My question is that why airtel which good brand in the market spoiling there repution by providing such
Kind of fake services or promoting there services by fake & fraud promoters.
Now i have only one hope left to escalate the issue to senior authorities.
My details for airtel 4g hotspot are below
Airtel no#[protected]
Ssid #airtel-mw40-1d45
Imei [protected]

Regards

Gopal mishra
(M) [protected]
Pune-411057

Hello sir
I am the custemer of airtel from last 2 years. From the last 4 month they are charging me a unnecessary amount. O have paid him around 6000rs extra. I have already complain to custmer care many times but they did not responding. My complain reference number is po[protected]. I am requesting you to please look into this matter. My number is [protected]

I have recharged my airtel number with 399 offer which is for 84 days unlimited calls and 1gb internet /day for 84 days on 31st aug'17. But i got a message that it is valid for 28 days till 27sep'17 only after recharging, what is this? What should i do to get my offer completely. I request to get my plan for what i hv done the recharge for. Ihave attached the offer given in the app and the message i recieved after recharging, tell me what should i do. Will i get my money back or will i get my complete offer as told in the description.??