Airtel Complaints & Reviews

Hi, i recharged my and my wife's number with rs. 1199 to activate malaysia 10 day international roaming plan. Now when i use internet while i am in malaysia, i am being charged for it from my main account balance.

Recharge date: 8 aug 2017
Recharge amount: ₹1199.00

Could you please resolve this issue asap? I am traveling overseas and i require internet. This is getting really painful.
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I have been an airtel customer since the time airtel started my number [protected], i have migrated from post plan to prepaid. Now i am not able to make calls while roaming, also i am not able to use "facetime" or "imessage"
Customer care does not have an option of talking directly nor do they have options to place our complaints.

Please resolve my problem

Phanindra

I have recharged with rs.147 for 4gb 4g/3g data, 28 days. If i logon to any website, an error 'one. Airtel.in/recconf' is occurring, and website is not opening. The webpage is automatically redirecting to one. Airtel.in/recconf too many times and the main webpage is not opening. The day before it was working fine. Airtel offers are good, but they don't provide services accordingly. I want this problem to be resolved soon, or my money will be wasted.

Shown on a the app and ivr recharge of 399 and done the recharge according to that immediately
And after recharge they are denying the offer and saying that offer is not available on the day this is been faced second time
And this airtel is a fraud service as i see
Change to vodafone or any other service as this airtel is a complete fraud comapny

Respected sir... (No issue solved by customer care)

I am rakesh using airtel postpaid service on [protected]. It is my mail about loosing single strength due to network fluctuation. Custer care had suggest me to change sim to new sim.. I had re issued sim card from airtel store jalandhar cantt (29-july-217) for replace old one but new sim does not work and old one is still activate.. I had again visit airtel 31-july -17 store regarding new provided sim not working they tell me that 1800 airtel number is pending for activate and so this is reason that sim is not working and telling me they have no idea when this sim will work... My single fluctuation problem is still there with old sim. I am proving new sim number that is not working. Please solve my problem.. I had mail 121 4 time they suggest me to activate sim by sending message but i receive message sim is faulty. Airtel store misguide me and wasting my lot of time. Please solve my problem or suggest me what to do.
Airtel store and new sim detail given below
Relationship airtel store : jalandhar cantt, mohalla no-11 punjab pin 144005
(New sim detain for replace old sim)
Sim no.[protected]u

Imsi no. [protected]

I am using the above hotspot but not getting any bill. It is difficult to make
payment of the bill. You are requested to register my mobile no
[protected] and email: [protected]@gmail.com to forward the bill.

Please let me know the amount of bill due today[protected]

I am using airtel wallet. My debit transation has block. Aftee giving the required document, still my account is block for debit transation. No satisfactory ans from customer care and through mail. Every time there is only one ans. "ur problem will resolve in two working days." complaint no in airtel-612385

Note - i have attach the screen shot of reply by company of same ans every time.

Mobile no-[protected]
Name - rahul aggarwal

Dear sir,
This is to inform you that since 30th. July'17 there is no data connection in my mobile. Several time i discussed with your customer care (12118) but every one failed to solve the problem.
For your information i'm recharging rs.345.00 every month through my airtel app. & using htc 4g handset.
My complain details are as follows :
1. Dated 31st. July'17 ref. No.- rprov[protected].
2. Dated 03rd. Aug'17 ref. No.- c2gsp[protected].
3. Dated 02nd. Aug'17 complain id - [protected] at 09.00hrs.
4. Dated 03rd. Aug'17 complain id - [protected] at 09.39hrs.
5. Dated 03rd. Aug'17 ref no. - cmosw [protected].
6. Dated 04th. Aug'17 ref no. - cmose [protected].
7. Dated 10th. Aug'17 ref no. - c2gsp [protected].

Now requesting you advice me what should i do? Please take the necessary steps and do needful as early as possible.

Thanks & regards,
Subrata bal.

Hi

http://clientsitestest.com/ my this domain not working on huwai wifi hotspo

I have 4 airtel wifi device but same problem in all device

But if i am checking another isp like jio and vodafone and airtel boradband then working fine

Please help fast

[protected]
I am waiting for your reply

I have too many calls to airtel and hostgator but they not resposnd me

I had applied for mnp on my phone no. From airtel maharashtra (Prepaid) circle to airtel ncr (Postpaid) circle. It is so strange that even within the same company transfer could be such a hassle and that too from prepaid to postpaid.

The 1st porting request was given on 13th of may, 2017 in the presence of one of your agents mr. Vikas, ph: [protected]. He charged us rs 200 for the new sim card and informed us about the process. Tele-verification was successfully completed and we received sms regarding the same. The call that has to be made with the new sim to the number 59059 to complete the process was also made. The call dropped mid way as the network was lost. We made several complaints on customer care and they couldn't even tell us where was the delay or what was the current status of the request. After a month of follow ups from our side customer care asked us to file a new mnp request.

The 2nd porting request was given on 14th june, 2017 at the airtel store hong kong market, sector - 56 gurgaon in the presence of your employee mr. Nitin, ph: [protected] who charged us another rs 250 for the second sim. He assured us that number would be ported within a week and the previous rs 200 would be refunded in 2 days. Got a call from airtel guy (His number is [protected]) about a month back and he ensured that number will be ported but after that nothing happened. Again when i called him up on august 2, 2017 then he ensured me that number will be ported in next 72 hours but i am still struggling to get my number ported and airtel employees are not picking up my calls.

I have ported my number [protected] from airtel prepaid to postpaid. But there is no signal in that sim and my number has stopped already. I am loosing my loosing my calls and i am going to consumer forum against it.
This is such a bad service for us. Iam completely dependent on my phone.

Your associates pushing us to take postpaid and now no one is there to help me out. I request you to start my number immediately

Sir [protected] is my new bihar airtel mnp no. First this is delhi airtel no. And i apply this no. Into bihar airtel 21 july 2017 then it starts 26 july 2017 then i visit airtwl store then no recharge successful in this no and no msg send in this no. To another no. I contact airtel head patna then no reply me why???

I have 349 rs plan daily 1gb net free and all calls free
Daily 1gb net is not working total fraud
Just after using 5 minutes of net the message popping out as ur todays net balance is over

For linking aadhar card airtel service centre is charging 50 rs
But in website it is said that is free of charge

If this situation continues definetly i ll change the network

I currently live in noida and i use two postpaid numbers of airtel. One of lucknow and one of noida. I wanted to get my lucknow number converted to prepaid and so i called customer care and they asked me to visit nearest airtel store for the same. When i visited there they told me that my lucknow number could be converted to prepaid only from lucknow. So, again on my next visit to lucknow i went to airtel store and due to server issues they asked me to visit an airtel store in noida to get my number converted to prepaid. When i had a talk on customer care they clearly refused to get my number converted to prepaid from noida. Now unnecessarily i will be paying extra amount as my bill even though i don't use that number coz roaming charges are applicable on that number.
Lucknow number is+91-[protected].

Also, on my noida number the application is showing the payable amount to be 649 while the e-bill shows payable amount to be 200-250 l. On customer care they told me that it music be some technical issue and i have to pay 649 only.
Noida number is -+91-[protected]

I cannot research airtel card almost 7 days i call so many time in airtel customer care airtel executive say to me they are problem in network almost 7 days we are call so many time in customer care is have problem paper research if have problem why they are sell the paper chase card lots of people face this problem we want justice that's why we want to go nearest police station and register case against airtel company

I can not make call to any one and if anyone call me even my cell is in full network they here recorded message that the number you have dialled is invalid. I have lodged complaint with airtel so many times but noting resolved.

My communication is fully stuck due to this. There is no guarantee that i will be able to call any one as at any point i here the number you have dialled is in vaid. If a person is just besides me then also i heard this message.

So may people complaint that my number is not reachable even though i am in at one place only and my mobile shows full netwrok.

I have prepaid air tel gsm sim, and recharges for rs. 349/- for pack "unlimited all local+std calls and 1gb/day 3g/4g data with 28 days validity. T&c apply" on 05/08/17 but while i was calling on 06/08/17 message was "you are unable to call as your available balance is zero" i had checked my available balance which was shown as "zero" it was shocking to me. I had tried to call airtel customer care to get clarity on the issue, after a hard try of around 45 minutes i could be able to talk to airtel representative on 06/08/17 for clarity on the issue. I was informed due to "terms condition apply" to the pack (Which are totally hidden from the customer like me). And he registered my complaint (Complaint no-cbnrv[protected]) and informed that my calling services will be restored from 12am of 07/08/17, however fact was that i even did't use any call during that day.
Same case of "you could not call as your balance is zero" i had faced on 09/08/17 at 09:08am. I had called at airtel customer care at the same time during which airtel representative told me that me i can call 1000min local + std during a week starting from date of recharge subject to 250min / day max, and weekly limit of 1000min has been finished and call services will be restored after one week only i. E. On 12/08/17, while asking for confirmation my as on date call usage airtel representative cuts the call. And call services gets restored at around 9:22am of the same day.
My complaints are.
1. Why use world o[censored]nlimited in case of limited usage.
2. T&c written on the pack are not easily accessable to the customer to understand
3.in this case how weekly limit of 1000min or daily limit of 250min could be finished on 06/08/17 while i did't make a even single call during the day (And airtel representative refuse to respond on the call usage).
4. Same case briefed in point-3 repeats on 09/08/17 at 9:08am while i did't make any call.
5. How call service gets restored at 9:22am of 09/08/17 (Is it a play with the customer / customer's money) or metal torture / hareshment of the customer.
6. How service provider repersentative can cut the call without listening and issue resolution.

My question: what is the value of my money i had paid?, have i paid for getting pain???

Hope issue would be taken up with airtel appropriately so no further customer suffers like me.

Thanks
Best regards
Amit kumar
Airtel number: [protected]

Dear sir, i am penchalaiah from nellore andhra pradesh, i have been facing problem with airtel single. The problem is the signed is not constant, it shows full and all of a sudden it shows emergency!!!. It is happening very frequently and my callees are compiling that my phone is not reachable.

Please do favor.

Regards
Penchal
Padugupati. [protected]@gmail.com
Nellore
Andhra pradesh
[protected]

I am in jodhpur rajasthan, and using airtel services on my mobile phone no [protected] since 2003, from last two month too much call drop,, ver bad network, and i you want to talk on 121 airtel customer care then there is no option in there menu to talk customer care executive only you can know your balance and other things.

More than ten days i send a mail to trai but till now no reply.

And every one is facing same issue in this region (Rajasthan)

[protected] this is my customer id, i adopt this service by paying 1790 inr, they are very worst at their services talking rude on phone call...in base package i didn't get basic telugu channels i called and ask them they said for that i have to pay excess amount, i said i will quit,, their reply yes you can but no refund amount... So many false promises done by them... Please resolve my issue... Very pathetic service i don't want this service

Thanks & regards,
Avinash,
[protected].