Airtel Complaints & Reviews

I am a heavy user of internet (Approx 12gb-4g data/pm - rs. 260 recharge twice/thrice per month) and phone calls (Rs. 250 recharge twice/thrice per month). This doesn't mean that i am wealthy enough to recharge. I am recharging my number out of no option given to me. I find that airtel is not public friendly anymore. The connectivity of internet is definitely found to be cheating. When i recharge for 4g, i often get 3g services almost 70% as indicated in my device. Why does airtel want to cheat public?? Despite of my constant request to airtel outlets/retailers - i have found harsh behaviour of them towards me. Most of the airtel outlets have staff with heavy ignorance in explaining customer friendly doubts. I still want to know, why am i deprived of rs.244 & 399 offers?? I need a genuine reply.

Hello sir,
I have been requesting airtel for past four years to provide basic network signals at my area. It is no surprise to say that there is complete network outage at gandhi nagar area.
Airtel nodal and appelate provided me written email confirmation that they will resolve the issue last year 2016. But they r not responding to these seriously

I have used airtel dth last 4 years and my account no is [protected] (Mobile no [protected]). Before 3-4 months i have a problem in received signal and airtel customer representative come to my home and he checks the signal and tell me one part is needed changes and he charges rs. 500 with the service charge. Now today i face the same problem (No signal received). My previous local cable service solves that kind of problem without any cost, but airtel charges any reason call the customer representative, if that is their fault! That is very chip business policy.

Lodge the complaint since dish was not working. Person attended and changed the part of dish without informing, which is not at all acceptable.

How come airtel service provider can changed the parts as per his convenience. They changed the part and ask for money. It's not their responsibility to explain the problem & after concurrence of customer changed the part

Name of person - sameer
Service provider - mahima infotech
Customer id - [protected]

I also complaint to airtel but there is no proper response

Mahesh rege
[protected]

Hello! I have forgot my airtel mpin registered vide mobil number [protected]. I have downloaded the airtel app after that i have charge the wallet with rs. 670/- now i want to charge my postpaid airtel number [protected] but that needs mpin which i forgot. After wards i submit my first name, last name and date of birth also but it blocked the account. So i requested your good self to solve my problem so that i can paid bill for my postpaid phone. No. [protected].

Dear team airtel,

I mr. Shamshuddin. Sayed from thane maharashtra having airtel prepaid connection no. [protected]. I lost my mobile yesterday, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.
The airtel team can contact me on my alternate number [protected] or [protected]@gmail.com for further communication.

Thanks,
Shamshuddin. Miran. Sayed

As i shared my issue in previous mail regarding network its still same. Still now i am having same issue, i got i call from u r end regarding the as they guided me i have done the same but still the issue is same as i am not getting proper network in my home location or in my office and almost every where i thing in upgrading with 4 gb u all forgot to take care of network as i am ussing airtel since a years but this issue was not there before but now i got fedup with u r network problems

This number ([protected]) is a scam/fraud. I myself got hoaxed by this number of Airtel. I would request you to take a legal action again the person. This number is linked with multiple social accounts including Instagram. Please help report this number so as to stop any further scams.

Thank you.

I purchased airtel sim recently and i was told that by recharge of 448 i will be given 1gb 4g data per day and after using 4g data i will be able to use data but speed will be reduced but i doesn't happened. Yesterday i used my 1 gb 4g data but after that data was stopped. I called costumer care but they said only 1gb data will be given after that there will be no data. What is this. I wasted my money in airtel. I should have gone for jio instead. I am very disappointed with airtel.

I am using airtel broadband since past 6 yrs.
I am currently using a plan of 1599 which i wanted to change to lower plan 0f 749, it is being almost more than a month i am trying to change my plan but each time i call to airtel customer care they says there is some back end issue which will get resolved in 2 days and again when i contact them for confirmation after 2-3 days they says there is still issue and will take another 2 days and this is happening since more than a month but my plan never got changed actually. I am paying unnecessarily 1599 because of airtel fault.

I fell like airtel is cheating with me because does it take more than a month to change a plan, and for going from low plan to high cost plan it will done immediately but if i want to change from high cost to low plan they are not changing and coming us with excuses.

Why i need to pay extra for airtel fault, any way i have made up my mind to change the provider but wanted to bring this into everyone knowledge how airtel cheats their old and loyal customer.

Moreover why i am paying extra for airtel fault and issue with their backend.

These are some of the recent customer interaction ids:[protected],[protected],[protected]

Since last 04 day i didn't get airtel 4g network. It's not working properly. I staying place is indian naval hospital asvini, near rc church colaba. So please i request you too to solve my problem. I m facing much more problem in this network. I[censored]r not able to shoutout my problem than i have to change my sim. Please take immediate action regarding ur airtel 4g network

I am a customer of airtel prepaid number from last 10+yrs. From last one year facing network issues. They are charging 4g for 3g services and this time water gone beyond head. There airtel app shown payment failed twice but amount refunded once. Customer service is worst as had to call 3times and issue never been resolved. Never been through with ivr post then so, dropped msg for mnp and received call within 30 mins but executive didn't understand problem and asked to call from another number (Hate them). I have a broadband connection of airtel so called them to close it too as was very frustrated with airtel. Retention guy told me that it's a different department so can't do anything. My understanding is that they are selling all the services under one umbrella so how can't they resolve it internally.

Mera mobile redmi note 4 hai usme ye acha se ni chal raha hai...20kb/s ki speed bhi koi speed hai.. Aplog chutiya banate ho customber ko... Mai bewakuf tha jo airtel 4g le liya jio hi lene ka kaam tha... Solve kro mera prob... Ko are bhaai 450 rupya lagaye hai... Sahi se seva do n yaar n to band krdo my mobile no is [protected]... Please sove this querry ni to apka sim baith jayga india me

My name is saikumar i have done reachrge on [protected] on my airtel number on 6/august/2017 by airtelapp but recharge not done customer care is saying w dont know about airtelapp and her name is anitha. And my time and amount chitted by airtel so please take action on them i need total information why it is not cleared i want to do calls we use airtel for good company but it chitted the customers by the big name

My no.[protected]. Today morning did a recharge of 254/- full at. Deducted from my a/c. But no recharge done. Two times transaction failed but 3rd time it was success and am. 254/- was deducted.
I am really very much dissatisfied with airtel. It is a cheating with the customer. Moreover if the airtel company does not solve my problem or refund my money i will got to the consumer court.
Airtel the fraud company

I was using prepaid airtel sim of punjab with number [protected]. I got transferred to hyderabad. I got a sms from airtel that u need to upgrade ur sim to 4g orelse the old sim will be discontinued. I visited the near by airtel store in sd road secunderbad, so that i can change my airtel circle and upgrade my sim. Since the biometric system was down, the executive told to upgrade to 4g sim and next day circle change can be done, i was given all circle compatible sim and was told to sms the 20 digit code of[protected]u. Everything was fine, within two hours, the previous sim got disconnected, the new sim is showing no service. It has been 24 hours. I visited the airtel store for 3 hours, they could nt do anything. They contacted punjab circle, no reply yet. Please resolve this issue. I have all my important contacts with that number

I am using alternative number of airtel - [protected]

Please resolve the issue. I have been a trusting airtel, dont let public lose faith in ur network. This issue is harrassing me

#[protected]
After buying a new sim with 293, got data worth 2 gb with one month validity. Why kind of child play is that. How could you do such terrible mistakes at the operation level after doing such a massive marketing. Pity you airtel!
Rectify as soon as possible.

Dear sir,
Myself sanjib goswami, my airtel money bank bases no is-[protected], i create airtel my apps bases accounty in the date-02/02/2017. I forget my mpin, & account user name and date of birth. Today i send money my airtel bank accont mobile no ([protected]) because i pay the west bengal elicktrik bill but i can't pay the money for mpin issue.
I transfer by debit card in my airtel money related no-[protected]. Now operator not support me. Just tell me we are not provide your create user name and date birth. Plz help me.. My another mobile no is-[protected]

My mobile no [protected] is a post paid no.. Has been ported into airtel today and previous operator has been blocked. And now i don't why i my network is not coming
There is been a fraud as your executive of kolkata region has not given me sum and not even approved and done the portability after i denied to it. I was interested in 299 plan and i don't know what happened. Please helpe.. Call me on my alternate no [protected]...

I recharged with rs 399 where it is shown in airtels official website (Airtel.in) as an offer which my number [protected] is elihible for and it comes with 1gb/day 4g data and unlimited local calls valid for 84 days. I have 4g sim and 4g handset as it is required to get this offer. Now i recharged with it, but the message came with a 28gb validity of 28 days and also it doesnt have any such unlimited calls offer. Several time i tried to contact cusstomercare but there was no any response. So i compelled to write it here. This is a complete cheat on airtel customers while reliance is giving this offers with low cost. Please find a immediate solution for this issue. I want the said offer as it is or please refund my amount to the bank account itself. I have done it through net banking. So please refund the amount within six hours if you are not able to provide the offer of 84 days as you given in your website. Other wise i will move legally this matter seeking compensation. I have all the screenshots and printouts of your terms and offers. Please stop cheating your customers.