Airtel Complaints & Reviews

Date of Incident - Feb 8th-10th; Feb 22nd; Mid March and April 16th 2017.
Primary Number - [protected].
Incident - Issue with Incorrect Billing since Feb 2017.
I hold a postpaid mobile service and have 2 additional numbers on "My Family Plan". For the last 3 months Airtel has been billing me incorrectly and repeat calls and complaints have not addressed my problem. The service provided is pathetic and the helpdesk personnel are unable to fix the simple request.
Resolution Required - Refund/fix the billing errors and also correct the plan to what has been repeatedly requested.
Spoken with Adish in March 2017. Request No. [protected]

Dear Sir

It is really disgusting and surprising to see your app has all master which best suits Airtel and nothing for customer who pay through nose to utilize the service for which we make payment.

I have been trying to lodge a complaint entire yesterday the April 15, 2017 but nil response from your outlet in Thiruvallur your so called 121 and 198. There is no choice to speak with customer care agent. Just cheating and looting the customer to your satisfaction and fill your pocket.

Well the reason for my reaching Airtel is about my network for the past 3 days I was not in a position to open website and my net was showing only E. I lost my valuable time and had to run around in the hot sun.

Today morning to my utter surprise despite having 4.9 GB in my account almost a sum of ₹ 100.00 deducted from my main balance for using net. Why may I know the reason your network doesn't work and you will charge the customer. This is just unfair practice of business.

Request let me know the reason and restore my network and pay back the amount deducted. Also let me know as to why legal action should not be initiated against Airtel.

Thanks

Rajagopallan

Dear sir, myself ketki kedar d/o prakash kedar, have lost my airtel sim 2 days back. And since today evening the number is coming engaged as someone is trying to MISUSE the sim card. So please block my sim card ASAP ... The number is [protected] . And please apply for a duplicate sim card on my behalf if possible and also for the remaining balance in my sim card.
Thanking you,
Yours sincerely,
Ketki kedar
16/04/2017
Email I'd : [protected]@Gmail.com

After activating international roaming plan. I have been charged for 15000 Rs.

On calling Airtel customer care service several times and writing several mails to customer service, Airtel presence and also to apellete authority they are giving false data.

I cannot pay the bill for fake data
I do have all the proof for the calls I have made and data I have used.

I recharged for 349 but dint get 1 gb per day so I called customer care, they said that offer is not applicable to my number and they will raise the offer request and it will be activated i a week but even after a month also it's not activated
I called again after a month they tell the same thing that offer is not applicable to my number.
When everyone has got 349 offer I am not getting the same instead it's showing 799 offer in my airtel app.
Therefore I request you to activate 349 offer immediately to my number

Mail I'd: [protected]@gmail.com
I gave my number to CUB bank, college
And also my whatsapp number is thism

Mob no:[protected] balance deducted of rs 20 which was recharged via paper coupon.upon the matter while called to customer care Mr Ruturaj from cc executives misbehaved like anything.
" y it has deducted u don't know, we also can't tell u."
is this a way to talk . Look into the matter orelse matter will be escalated to higher authority or DOT OR ministry of telecommunications.
Contact person:A K swain [protected]

Hello sir
i had paid 2400 through online payement on 30th march .but airtel broadband is not feasible in my area so we want our money back ..plz refund it as soon as possible at the same account through which we paid .our fixedline account no is [protected] and our installation order no is[protected] .
plz contact us on mob- [protected]
we already called many times to customer service we can't get any meaningful response towards my money refunds so plz do it quickly.

My number is [protected], i want to deactivate all unwanted services, which i activated today by mistake and i felt few services running from past.and please also cut all spam calls and sms.i received minimum 8-10 calls related to credit cards, insurance and clubs and for restaurants booking and same with sms daily got such type of messages.
Thanks.

I am styaing at mumbai andheri new Airtel prepaid connection SIM card damaged pls replece my sim card, mobile no is [protected], name of faver bhgvan patil, i sumitted dacuments aadhar card
i reques castemer care pls urjet send below address

i awayting your response
bhagvan patil
59, Arjun House, 1st Floor, Road No.3,
Tank View, Sahar Village,
Andheri (E) Mumbai- 400 099
Tel:[protected]/ 2682935

I have bought a new Airtel Sim some days back and i didnt recieve any activated text or messages yet. I have tried calling the no 59059 but it doesn't says anything about my SIM being activated. However my incoming call is working fine but I cannot recharge my phone at all ..I have been trying to recharge for days now but in vain. SIM card no is[protected]U and mobile no is [protected].i would really appreciate i[censored] could kindly help me out.

I choose to write this e mail with absolute frustration after failure of repeated commitments by Airtel team for rectifying a problem in my fixed line & broad band connection. My fixed line & broad band connection is not working from 09-April-2017 onward. I registered a complaint and the SR No is 81038018.

First I was informed that the problem would be rectified on the same day which was 09-04-17. But it was not rectified. When I contacted Air Tel team again on 10-04-17, I was informed that there was some problem in a cable which is being replaced and the service is expected to resume on 10-04-17. Air Tel team was unable to explain the location of the damage. Then I spoke to Technical Manager of Air Tel. She explained me that some 160m of cable is being replaced which is expected to be completed on 11-04-17. Neither she was able to confirm the exact location of the damage (I wanted to verify physically whether there was a real damage or people are just telling some story to hide their delays).

Since then every day we are reminding and till date, the issue is not resolved. Every time Air Tel team is confirming that it would be resolved today. But that "today" has never come till now. I have been the customer for Airtel for the past 11 years and this kind of repeated failures on commitments, I am seeing for the first time. Either the people are not serious about their commitments or they don't know how to rectify the problem. Ultimately, my kids are preparing for various entrance exams and they are the most affected ones because of this failure.

In any case, please look into this miserable case and arrange to resolve it latest by today or else, please arrange to disconnect the service. I don't want to pay for a service which is not working for the last one week and people are not serious about their commitments.

Expecting your action and a line of reply confirmation.

Hi I am Sadique Sheikh my Airtel prepaid number is [protected] I have made.a prepaid recharge of 698 rs through my credit card.I have also got the message from Airtel ..That, the amount has been received by Bharti Airtel.but the recharge is not done.One of customer care executive said that it will be refunded within 10 days but yet I haven't got it.
Please help me!

Hi Team,

I am an Idea subscriber and wanted to port to Airtel. Hence I have submitted documents on 22nd of March 2017. Today is 15th of April, no response from Airtel. They have collected my documents twice and done Aadhar verification also, now they are asking me to submit documents again, please help me.

My contact number is [protected] and alternate contact number is [protected].
Location : Bangalore

Regards,
Shreyas KC

Subject: Non -Connectivity - [protected]

Respected Sir,

Sub :- Non-connectivity Issue

Ref :- [protected]

I am facing non connectivity issue on my mobile since last year. i have been raising complaints but it is falling on the deaf ear . i have been paying the charges for non -connectivity

I am facing zero network at my office and residence address

My office address is :- 14, 2, meher behram bldg, khetwadi 7 th lane, mumbai - 4

My Residence address is :- 12/39, navjivan society, 10th floor, lamington road, Mumbai - 8

I have submitted N numbers of letters at Airtel Store, opera house br. . They are not giving any acknowledgement .

Following are my Complaint refrence No

12th jan[protected]

13th feb[protected]

15th mar[protected]

23rd Mar-17-F[protected]

06th Apr[protected]

15th Apr[protected]

Please look into the matter and do the needful

Lalit S bokadia

[protected]

I moved out of a company but wanted to continue company provided SIM and number so applied to Airtel for porting and name change. I submitted all my documents to Airtel franchisee/store employee named Pasha in Bangalore to port the number. Its been more than 5 months now and he is still taking for a ride. Worst person and service I have come across, neither receives calls nor responds to messages. Also doesn't provide his office address. Off late started giving his phone to subordinates asking them to tell he is not in office. Strangely they also deny office address and their one over manager name so that I dont escalate the issue. Very frustrated and annoyed with Airtel service. Their Regional Manager (Mr Naveen) also intervened for sometime and later same behavior from him to no response to calls and messages. Not sure whom to escalate these issues so finally posting it here.

Wrong no [protected] AMOUNT 300 TransID[protected]
Because on airtel app not show the recharge of Rs. 399, but i want to recharge Rs. 399 to get the offer unlmt local+ std calls and 70 GB data for 70 days.

I am living in Chennai and took number in Chennai itself. However, it activated as TamilNadu circle. I tried to contact customer care / retail outlets to solve the issue, the solution they have given is remove this number and take Chennai number.

My question is.. why there are two circles for same state? If you are planning to provide any offers like (349 1GB per day/ 244 1GB 70 days) why you are so restricted to Chennai circle itself?

The funny part is, the plan 244 for 1GB/day showed to me at 8 AM in the morning and recharged however, i didn't get any confirmation message. When I check with customer care, got reply saying that transaction failed.

I am a loyal customer to Airtel from 2005([protected], [protected] and now [protected]). Now, seriously thinking that need to move to another carrier if problem persists. I can not simply sit wait for the offer to be listed where others are enjoying with it, that too with my iPhone 7 Plus.

Airtel, you need think what you are loosing.

My Airtel number [protected] has been charge deduction of rs 5 every week I want to stop this .

[protected]