Airtel Complaints & Reviews

- Feb 2017 paid my bill before due date
- constant notification of removal of service if payment not done -post payment
- customer service apologized and informed they moved my account so there was some system issue
- March 2017 paid my bill again before due date.
- constant notification again for service removal post my payment
- customer service informed this will go off and to ignore
- Outgoing services + data services barred march 29th
- raised the complaint & frustration with nodal officer
- sent me a mail after ringing just once that he has tried to call me and I have not picked up phone
- currently deserted as cannot even call any complaint numbers including 121/198 etc
- Tried to call the nodal officer & apelate number from someone else's phone and it literally does not work
- Always been a loyal customer of Airtel and never expected will get this treatment
- customer service has been extremely poor and now I am feeling frustrated & helpless

Airtel is fooling and forcefully not allowing to port
[protected] : 98672XXXX
[protected] : 99678XXXX
i have two airtel number which i had converted from postpaid to prepaid last week, which also didnt happend seemlesly and then applied to port to jio
they reject it by saying its a new connection and not 90 days old
seriously this is way airtel is gonna cheat people and do gunda raj.

There is a offer of rs349 where we get unlimited talktime and 1 gb/day for 28 days... They are so prude they made one more offer with 349 where we get unlimited talktime n 1gb only... They are not responsible at all.. I wasted my money and they are so irresponsible. I thought airtel was the best but now i guess i have to change my sim shift to other if its not solved .

Dear Sir/Madam,
Myself is Surajit Misra, I have made two transactions on 28/03/2017 for the Rs of 345.0 through online recharge facility, The 1st transaction ID is 519467 which was unsuccessful, and then I have filed a complaint with reference no. is PR[protected]. Then Airtel customer support replied with reference no. is CONRC[protected], they have replied that transaction was unsuccessful and money will be automatically refunded by the bank in my account within 7-10 working days. Then I have made another transaction with ID is[protected]. After that in the evening the transaction 519467 became success. Then, again I have filed another complaint of PR[protected]. Now I have paid 690.0 in a single day for the same data pack to the Airtel services. I am not getting any answer yet from the customer support of the Airtel services. This is very unprofessional behavior from the Airtel customer support. Now, I want to get back one of Rs 345.0 from the Airtel services. Please take necessary steps.

Thanks
Surajit

I am facing network problem from a very long time. Nobody is able to connect on this number, either it says not reachable or switched off.Though i have registered a complaint regarding this, the issue is still not resolved.

Hi Team,

AIRTEL IS THE MOST IRRESPONSIBLE COMPAY, I have ever seen.

Its steal my 345 rupees by its clever trick.

Its misguide its customers, today i have been port and found how Airtel misguide customer.

launched 2 different plan having same rates 345 and portray only one plan having more benefits like 1 gb data for per day for 28 day and let this news spread in the country on the other hand 2nd plan have 1gb data for 28 days.
Only in above statements its only very manure difference in statement and that how its take a lot of money from the pocket of innocent person like me.
Before recharge i went to your customer care centre they said 'sir apke phone pr plan araha hai wahi ayega humko nhi paata plan kya hai'.And the confusion continues thats what Airtel may convey to there centre to talk like this.
Call customer care not able to contact them over the phone may be that option is blocked.
I have again raised the port request a call back comes but no solution provides, sir recharge again will raise the plan request for you.
I asked them please upgrade but the denied.

I won't let this kind of money steal to happen and let this be viral on facebook whats app where ever possible and write a note to 'THE LOGICAL INDIAN' having 57 million followers to let them aware and drop Airtel and join other retailers.

Thanks,
Kapil kumar
[protected]

Sir my number is [protected] and I want to port my number to jio. But whenever I request to generate porting code using sms port [protected] to 1900 then sms does not delivered. All other sms are sending successfully but not allowing to send porting sms by airtel. This is clearly misuse of market power and they are clearly deying customer rights. I want this complaint to go to trai and want to take legal action against such type of arrogant mobile operators. I want to port out from airtel and want to continue with jio. Please look into this and take legal action against airtel.
Mobile number - [protected]
Operator - airtel
Name - ravindra parihar

Sir mera number [protected] h,[protected] ko manay ye sim purchase ki thi ..company told they give unlimited all local +STD call+unlimited data for 4g h/s(1GB/day)+50 mb for other for 28days ??? according to iss statement ke unlimited call service h bt[protected] mere phone se koi call nhi ja rhi or msg aa rha h ki low balace h ...!!! agar unlimited h to balance ki kya need then i was call customer care ..nd they told me, , they give only 12000 mint for week bt thats not call unlimited ...and outgoing call voice also not clear during call bt income call is clear voice soo m chta hu ki mujay mere rs 343 refund kre i dnt want these fool tricks ..airtel 4g service also not good bcoz lots of time 4g is not work proper its just 3g, ...and company consumer ko fool bna rhi h false promise de kr soo everyone my dear frnd dnt fall in these tricks ..they give u ntng bt just a normal recharge

Hi,

I have a land at prime location of pachahar pulwama where I need Airtel to install tower.
The tower can provide coverage to fruit mandi and near about 6 villages which are around is also very well in the Line of Sight.

For all informations please contact:

Name : Syed muzafar
S/O:Syed Bashir Ahmad
R/O:pachahar pulwama
Contact : [protected]

Dsl # : [protected]_tn

We have been using 90gb plan- working well for a year. I made a call to Airtel to know more information to upgrade for higher data plan - after discussing I decided not to go with the plan as 90gb plan is working fine. But in this month, after talking to airtel customer care, my 90gb plan got exhausted in 15 days - when the surfing activities remain same - I bought smart byte of 5gb - it got exhausted in 1 day - I bought 15gb smart bytes on March 25 and went out of city - When I came back on March 27 all my 15gb has gone. March 28 I bought 25gb- and since I doubted something is wrong - I switiched off my modem/router. When I switched on the modem after 3 hours I noticed that 1.5 gb is gone though my modem/router had been off for 3 hours. I am puzzled and angered by the theft of my data by airtel and that too in this rate. I want someone in Airtel to address this IMMEDIATELY.

I got an offer from airtel on my airtel app, sms and on there ivr option regarding a plan which is there new launched plan offering unlimited calls+ 28gb data for 28 days in rs346 it also says that if i get the recharge done before 31st march the offer will be applicable for the whole year, wheni tried to do the recharge from their airtel app the recharge amount deducted from my account and i got a sms regarding the recharge stating due to some technical problem the recharge had not been succeeded amount will be refunded in the debited account again i tried to do the recharge and same thing happened after that i tried to get it done from a airtel retailer they also tried to do the recharge but same thing happened their also they also got an error msg then i thought to do the recharge by their ivr option which they provide by dailing *121*1# i recharged my number by a whole amount of 450 (200+250) get the that offer my their ivr option and then i proceeded with their procedure (I. E dailing *121*1# selecting the required offer proceeding with 1) i got a message on my screen showing (Thank you for your request. You will receive a confirmation shortly on your airtel number) after sometime when i checked the recharged hasn't completed afterward i called their customer support regarding this problem i stated them the whole problem the assistance who was assisting me said (Sir i am initiating this offer from my side this will be done in 1 hrs and you will receive the confirmation regarding this) i hangup the call again after one hr when i checked it hasn't done i called the customer support again and stated once again the whole thing then he transferred the call to his senior he checked the problem and told me that the offer which i was trying to recharge is an offer of bihar and the same offer in punjab is of 349 he said that you had ported your number from bihar to punjab and still i am showed with the previous state offer i told them that this is not my fault i had ported my number a long time ago nearly one and half year ago and my number is of punjab now they told me to register a complaint regarding so that i will be provided punjab offer said to wait 48 hrs and then the process begin after 48 hrs i use call them and they says to wait for next 48 hrs also i tried to do recharge of another offer which showed that recharge an amount of rs250 and you will be provided by 250 in your main account and 1gb of 3g/4g data for 1 month i recharged that offer and got around 230 i didn't got full amount and awarded data. It is a clear case of misleading and fraud. So i request you to please look into matter.

Hello airtell sir mera no [protected] mera sim block kyu kiya. Mai 349 rs ka recharge kiya fir bhi muze net aur calling nahi de rahe jab ki airtell money pe 349 rs pe daily 1gb net aur unlimited calls ki offer hai
Jab iska jawab pucha mr ramesh jo airtell customer service office me to sim black kar diya fir wapas call kiya to bol raha sim mis hua

I was not using my Airtel sim for more than 2 months. I found my sim is active, then checked for the offers I had and I made a data recharge in airtel's website on 27 Mar 2017. I was using the mobile data pack the whole day. The next day my sim was cancelled stating it was inactive for about 90 days. Also I was informed that the recharge benefits will not be give even if i reactivate. If that is the case(cancelling the SIM due to inactivity), why Airtel allow customers to recharge and loot customers money and the very next day they cancel the SIM. I also lodged a complaint in airtel website and till now the case is Open. This kind of cheap fraudulent behaviour is not at all acceptable.

I am using the airtel number for almost 10 year now. Today my mobile was lost and i went for a duplicate sim and then the airtel shop people said that my number is in some one else's name? How is this possible? If i dont get back this number my business will be in huge loss.

I need to recover this number immediately. I had submitted all my documents as per government rules 4-5 years back. And had confirmed that its updated...

I have lost my mobile so change my old no to new no

new mob no ; [protected]

old mob no ; [protected]

Network issue: in our area there is no voice during call.. my adress as below
A- 105 navratna exotica s.no. 50 behind runwall seagull. Soc. Handewadi road hadapsar pune 411028
All airtel mobiles in our society has problem like this I.e. no voice during incomming and outgoing calls...

I, K. Karuppiah Airtel SIM No. [protected] and I have recharged Rs. 345/- unlimited calls Local & STD for the duration of 28 days through E-recharge ID No.[protected] on 04/03/2017 while my balance Rs. 26/-. But now found Rs. 11/- . Rs. 15/- debited any without information kindly credit Rs. 15/- to my above SIM.

Dear sir,
I get airtel no. [protected] monthly plan 299.but first month bill I received it was rs916. When I complain regarding extra amount of bill they said you use Internet but I didn't buy any Internet plan but they charge. Mid off next month airtel stop all my mo. No. Services. But bill is continuing genrate. But that I am continue receiving airtel exicutive calls they total misbehaving they call all my relatives friends and use abusive language to all

Sir I have a great mistake of my own fault. I have done one wrong recharge amount Rs.80. from airtel money.

Wrong Recharge No : [protected]
Correct Recharge No : [protected]
Recharge Value :80
Translation ID :[protected].

kindly transfer rs 80 to correct no.

Air tel Money Account air tel No : [protected]

kindly do the needful.

Regards

parthipan
[protected]

My Mobile Number is [protected]. I am prepaid customer of Airtel. I am facing problem of call drop from last one month. Also I am not getting Network properly at my office as well as at my native place.

I am a customer of Airtel from more than 10 years. If the problem persists up to end of this month. I am suppose to go for other company by way of portability.