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Airtel Complaints & Reviews

2.1
Updated: Jul 7, 2026
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Airtel reviews & complaints page 1354

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U
uarulraj
Apr 17, 2017
Resolved
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Resolved

Address: 600092
Website: airtel.in

My prepaid mobile no is [protected] currently i am in usa
I have been recharging this mobile number two months once. It is successfully recharging. Why the network signal is not available. Whether it is deactivated. I sent a mail to [protected]@airtel.in, [protected]@airtel.com i am not getting any response or acknowledgement. Whom to contact for this, i am reachable thru +[protected] could you please activate this mobile no thru this i raised a complaint no one is responding
May 27, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 17 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 22, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 17 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 17 April 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    A
    Abhijit Zarekar
    from Satara, Maharashtra
    Apr 17, 2017
    Resolved
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    Resolved

    Address: 411017
    Website: Airtel.com

    I wanted to pay my final broadband bill as i had discontinued airtel broadband service. The customer care executive aksed me to pay the bill at any airtel store. Accordingly i went to the airtel store gave them details, but they did not accept the payment. Airtel store said that they cannot process the payment. Now what the hell i can do if airtel itself is not accepting the payment. What kind of service is this?
    May 24, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Apr 17, 2017
    Updated by Abhijit Zarekar
    Airtel broadband Account no. is [protected]
    Apr 17, 2017
    Updated by Abhijit Zarekar
    Compaint Reference number as seen on email subject is BAL|Ref44815110
    Verified Support
    Apr 23, 2017
    Airtel Customer Care's response
    Dear Abhijit,

    This is with reference to your post dated 17 April 2017 .

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      G
      girish basavarajappa
      from Chavakkad, Kerala
      Apr 17, 2017
      Resolved
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      Resolved

      Address: 590010
      Website: Airtel

      Whenever I try to open a website in Google suddenly a pop-up approach saying to download the airtel application. I do not want to download it. But you people keep on forcing me to download it unnecessary. So stop forcing your customer to download the app or else one by one you are going to be in the looser side... I hope you understand this and stop forcing people to download that waste app... Thank you
      May 22, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 17, 2017
      Airtel Customer Care's response
      Dear Girish,

      This is with reference to your post, dated 17 April 2017 .

      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

      We look forward to receive the required details.

      Regards,

      Karishma Chauhan
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        P
        Pushparani Nongthombam
        from Delhi, Delhi
        Apr 16, 2017
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        Address: Imphal East, Manipur, 795140
        Website: Airtel.in

        Mobile no.[protected]
        Wrong amount 399
        Correct amount 648
        Merchant no. [protected]
        Please coreect the recharge amount
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          A
          Anwesh Bhat
          from Yellapur, Karnataka
          Apr 16, 2017
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          Address: Kodagu, Karnataka, 571253

          Hi im anweshbhat.. i called a castmer care.. he behavior rude.. he can't give any information .. he behavior rude wit meso im port out to other network ..my number [protected]
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            N
            Narinder Garg
            from Basi, Punjab
            Apr 16, 2017
            Resolved
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            Resolved

            Address: Moga, Punjab, 142001
            Website: www.airtel.in

            Airtel lanched rs.244. Plan for prepaid customers for 70 days. My at no is [protected]. I subscribed immediately got on 16.04.17. They validated the plan for only 34 days instead of 70 days as per plan. There was also offer for free calling to all net and atoa. For 70 days. There is now no mention of free calls. Please look into the matter
            Customers subscribe the plans after fully knowing the benefits of the plan. If full benefits are denied, what is the use of announcing attractive plans seeing competition with jio?
            May 23, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 20, 2017
            Airtel Customer Care's response
            Dear Narinder,

            This is with reference to your post dated 16 April 2017 .

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            me too facing same issue.airtel cheating on customers with fake promise and offer.
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              H
              Harikrishna Putchala
              Apr 16, 2017
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600042
              Website: www.airtel.in

              Airtel customer care team called me and provided Rs.500 bill value discount for 6months against my airtel postpaid no [protected] on 28.09.2016. And they requested me to continue in airtel network. But in my latest bill, they not shown the Rs.500 bill discount. I contacted airtel customer care team but there is no proper reply from airtel side.

              Offer activated on 28.09.2016, bill generation date is 27th of every month

              1st month 28. 09.2016 to 27.10.2016
              2nd month 28.10.2016 to 27.11.2016
              3rd month 28.11.2016 to 27.12.2016
              4th month 28.12.2016 to 27.01.2017
              5th month 28.01.2017 to 27.02.2017
              6th month 28.02.2017 to 27.03.2017 (bill generated on 27.03.2017 for the billing cycle from 26.02.2017 to 25.03.2017 but in this bill they not shown the discount )

              i don't know how airtel is calculating. kindly take up the issue with the airtel and take a necessary action against airtel
              May 19, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 16, 2017
              Airtel Customer Care's response
              Dear Mr. Putchala

              This is with reference to your post, dated 16 April 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Karishma Chauhan
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Apr 18, 2017
              Airtel Customer Care's response
              Dear Mr. Putchala

              This is with reference to your post dated 16 April 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                V
                Vishal sewani
                from Pune, Maharashtra
                Apr 16, 2017
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                Address: Pune, Maharashtra, 411017
                Website: Gallery

                Was asked for money against pp number from Pimpri gallery 411017 near SBI
                I also called C C they were not willing to help me
                [protected] i got call from this CC no
                Asked for recipt but he did not gave
                Won't like to use ur service if this is my first experience
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                  M
                  Mansimer Singh
                  from Mau, Uttar Pradesh
                  Apr 16, 2017
                  Resolved
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                  Resolved

                  Address: Mohali, Punjab

                  Still 19th day my connection not shifts to my new place it's not first time it's second time with me am 9 years old customer of airtel poor and pathetic service, daily they give me feeding give us 72 hours, 48 Hours, 24 hours but am not satisfied with service on every call attend a new executive again explain the whole ram kahani. Very disappointed ill give 0 rates
                  May 22, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 20, 2017
                  Airtel Customer Care's response
                  Dear Mr. Singh,

                  This is with reference to your post dated 16 April 2017 .

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    D
                    DïñêSh Këvïñ
                    from Mansa, Punjab
                    Apr 16, 2017
                    Resolved
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                    Resolved

                    Address: Meerut, Uttar Pradesh, 245206

                    Company gave me offer on Mobile no.[protected], 70 GB data in rs 244. Than i recharged this offer.
                    They told me it will work in my 3 G handset. But isn't .
                    I complained this to company but company not give any typ of respond. I asked- why u give me wrong information?
                    Then They drop my call
                    .
                    I requested my complain to airtel customer care. Now they said this offer is in 3 G handset..it work only 4 G
                    So pls resolve this problem as soon as possible...
                    Thank you
                    May 19, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 18, 2017
                    Airtel Customer Care's response
                    Dear Dinesh,

                    This is with reference to your post dated 16 April 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    I don't know anything about this. I want my data only...
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                      D
                      Dinu R
                      Apr 16, 2017
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                      Address: 517502

                      I have lost my sim [protected] and please block it and deactivate my connection.
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                        P
                        pg3
                        from Bengaluru, Karnataka
                        Apr 16, 2017
                        Resolved
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                        Resolved

                        Address: 400076
                        Website: airtel

                        I had recharge 349 Plan on 11 April 2017, as per terms & conditions given on website "4G Handsets with 4G SIM : Unlimited Local & STD A2A Mobile calls with 1GB Data per Day ".
                        After 2 days data over and showing only 100 MB left.
                        When i complaint to nearest branch of airtel powai location.
                        They are giving excuse that offer is only applicable for particular & privilege customer and some are saying it not applicable on your no. Their is limit of lieing, last they find reason and saying you should recharge from retail shop, not online.They can't help me on this.

                        Airtel is such a fraudulent company, just to compete with Reliance Gio & Vodafone. They just announcing fraud scheme just for marketing purpose and fooling all the customer. They are actually cheating with customer and making everyone fool.

                        I need my money credited back or give proper plan as written on internet. This is clearly cheating from Airtel.
                        May 19, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 18, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 16 April 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Apr 23, 2017
                        Updated by pg3
                        Again giving excuse that offer is only applicable for particular & privilege customer and some are saying it not applicable on your no. Their is limit of lieing, last they find reason and saying you should recharge from retail shop, not online.They can't help me on this.

                        Airtel is such a fraudulent company, just to compete with Reliance Gio & Vodafone. They just announcing fraud scheme just for marketing purpose and fooling all the customer. They are actually cheating with customer and making everyone fool.

                        I need my money credited back or give proper plan as written on internet. This is clearly cheating from Airtel.
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                          P
                          psn25
                          from Bengaluru, Karnataka
                          Apr 16, 2017
                          Resolved
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                          Resolved

                          Address: 560085

                          Date of Incident - Feb 8th-10th; Feb 22nd; Mid March and April 16th 2017.
                          Primary Number - [protected].
                          Incident - Issue with Incorrect Billing since Feb 2017.
                          I hold a postpaid mobile service and have 2 additional numbers on "My Family Plan". For the last 3 months Airtel has been billing me incorrectly and repeat calls and complaints have not addressed my problem. The service provided is pathetic and the helpdesk personnel are unable to fix the simple request.
                          Resolution Required - Refund/fix the billing errors and also correct the plan to what has been repeatedly requested.
                          Spoken with Adish in March 2017. Request No. [protected]
                          May 25, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 20, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 16 April 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Apr 24, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 16 April 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            R
                            Rajagopallan A
                            from Chennai, Tamil Nadu
                            Apr 16, 2017
                            Resolved
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                            Resolved

                            Address: 602002

                            Dear Sir

                            It is really disgusting and surprising to see your app has all master which best suits Airtel and nothing for customer who pay through nose to utilize the service for which we make payment.

                            I have been trying to lodge a complaint entire yesterday the April 15, 2017 but nil response from your outlet in Thiruvallur your so called 121 and 198. There is no choice to speak with customer care agent. Just cheating and looting the customer to your satisfaction and fill your pocket.

                            Well the reason for my reaching Airtel is about my network for the past 3 days I was not in a position to open website and my net was showing only E. I lost my valuable time and had to run around in the hot sun.

                            Today morning to my utter surprise despite having 4.9 GB in my account almost a sum of ₹ 100.00 deducted from my main balance for using net. Why may I know the reason your network doesn't work and you will charge the customer. This is just unfair practice of business.

                            Request let me know the reason and restore my network and pay back the amount deducted. Also let me know as to why legal action should not be initiated against Airtel.

                            Thanks

                            Rajagopallan
                            May 19, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 16, 2017
                            Airtel Customer Care's response
                            Dear Rajagopallan,

                            This is with reference to your post, dated 16 April 2017.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Apr 18, 2017
                            Airtel Customer Care's response
                            Dear Rajagopallan,

                            This is with reference to your post dated 16 April 2017.

                            We tried calling you multiple times to get additional details to enable us to address your
                            concern.

                            However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              K
                              Ketki7
                              from Gwalior, Madhya Pradesh
                              Apr 16, 2017
                              Resolved
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                              Resolved

                              Address: Nagpur, Maharashtra, 440022
                              Website: icustomercare.in/airtel-customer-care-number

                              Dear sir, myself ketki kedar d/o prakash kedar, have lost my airtel sim 2 days back. And since today evening the number is coming engaged as someone is trying to MISUSE the sim card. So please block my sim card ASAP ... The number is [protected] . And please apply for a duplicate sim card on my behalf if possible and also for the remaining balance in my sim card.
                              Thanking you,
                              Yours sincerely,
                              Ketki kedar
                              16/04/2017
                              Email I'd : [protected]@Gmail.com
                              May 20, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 18, 2017
                              Airtel Customer Care's response
                              Dear Ketki,

                              This is with reference to your post dated 16 April 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                D
                                Deepa06
                                from Bengaluru, Karnataka
                                Apr 16, 2017
                                Resolved
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                                Resolved

                                Website: Airtel broadband

                                After activating international roaming plan. I have been charged for 15000 Rs.

                                On calling Airtel customer care service several times and writing several mails to customer service, Airtel presence and also to apellete authority they are giving false data.

                                I cannot pay the bill for fake data
                                I do have all the proof for the calls I have made and data I have used.
                                May 20, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Apr 17, 2017
                                Updated by Deepa06
                                Hi,

                                I am getting continuous call and mail from Airtel asking only to pay the bill.

                                They are least bothered about the incorrect bill.

                                Sorry i cannot pay for the incorrect bill.

                                Need your urgent attention to resolve this. This is like mental torture for me for Airtel for forcing me to pay the bill.

                                Even before 5 mins i received a call mentioning i have charged 8000rs for the data used at UAe on 14 the. Earlier they were complaining abt data used on 25th.

                                After mentioning my mobile was switched off on 25th now they are talking about 14th
                                Verified Support
                                Apr 18, 2017
                                Airtel Customer Care's response
                                Dear Deepa,

                                This is with reference to your post dated 16 April 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Apr 20, 2017
                                Updated by Deepa06
                                Hi,

                                Beyond from this indiscrepancy on Airtel bill.

                                We have clearly raised request on 13th to activate international roaming plan . Customer care service they confirmed IR plan will be automatically. Activated as soon i reach US mobile network.

                                I called them to check why Airtel has not activated my IR plan as per the communication.

                                Apellette authority from Airtel named leela called me and literally shouting on me and bill is correct and as per my request on 13th they have activated the IR plan on 15 the during IST timings.

                                I landed on 14th PST or 15th IST. Then it should have got activated immediately . Then i shouldn't have charged for data.

                                If i am wrong why Airtel is not giving the recorded voice data. And as per Airtel communication why IR plan is not activated immediately after i have landed.

                                Need proper solution from Airtel
                                Apr 20, 2017
                                Updated by Deepa06
                                Received call from this number +[protected]. And lady who spoke with me is Leelamrutha GJ
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                                  S
                                  sharanya mohan
                                  from Hyderabad, Telangana
                                  Apr 15, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560073

                                  I recharged for 349 but dint get 1 gb per day so I called customer care, they said that offer is not applicable to my number and they will raise the offer request and it will be activated i a week but even after a month also it's not activated
                                  I called again after a month they tell the same thing that offer is not applicable to my number.
                                  When everyone has got 349 offer I am not getting the same instead it's showing 799 offer in my airtel app.
                                  Therefore I request you to activate 349 offer immediately to my number
                                  May 19, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 18, 2017
                                  Airtel Customer Care's response
                                  Dear Sharanya,

                                  This is with reference to your post dated 15 April 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Hi,

                                  Sharanya, it's their business tactics, perhaps.

                                  If you had been recharging greater than 500 INR/Month, they would definitely not want to give you this offer and make you spend less on them. Try to identify your monthly expenditure on Airtel. Try to stop recharging at all, for a month or two, perhaps, the system will inject that offer for you.

                                  Thanks,

                                  Pradip
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                                    C
                                    Caroline Mary
                                    from Chennai, Tamil Nadu
                                    Apr 15, 2017
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                                    Address: 600126

                                    Mail I'd: [protected]@gmail.com
                                    I gave my number to CUB bank, college
                                    And also my whatsapp number is thism
                                    Apr 15, 2017
                                    Updated by Caroline Mary
                                    Please recover soon
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                                      A
                                      A k swain 1988
                                      from Ranaghat, West Bengal
                                      Apr 15, 2017
                                      Resolved
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                                      Resolved

                                      Address: 754109
                                      Website: consumercomplaint.in

                                      Mob no:[protected] balance deducted of rs 20 which was recharged via paper coupon.upon the matter while called to customer care Mr Ruturaj from cc executives misbehaved like anything.
                                      " y it has deducted u don't know, we also can't tell u."
                                      is this a way to talk . Look into the matter orelse matter will be escalated to higher authority or DOT OR ministry of telecommunications.
                                      Contact person:A K swain [protected]
                                      May 24, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 16, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Swain,

                                      This is with reference to your post, dated 15 April 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Apr 18, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Swain,

                                      This is with reference to your post dated 15 April 2017.

                                      We tried calling you multiple times to get additional details to enable us to address your
                                      concern.

                                      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        A
                                        abhyanand kumar
                                        from Bhopal, Madhya Pradesh
                                        Apr 15, 2017
                                        Resolved
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                                        Resolved

                                        Hello sir
                                        i had paid 2400 through online payement on 30th march .but airtel broadband is not feasible in my area so we want our money back ..plz refund it as soon as possible at the same account through which we paid .our fixedline account no is [protected] and our installation order no is[protected] .
                                        plz contact us on mob- [protected]
                                        we already called many times to customer service we can't get any meaningful response towards my money refunds so plz do it quickly.
                                        May 23, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 18, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Kumar,

                                        This is with reference to your post dated 15 April 2017.

                                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Apr 20, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Kumar,

                                        This is with reference to your post dated 15 April 2017 .

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        KarishmaChauhan
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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