Airtel Complaints & Reviews

There is lot of problem in my home..airtel network is not coming properly.others are not able to call me. Iam not receiving any calls and even during call there is lot of netwok problem i cannot here th voice f other person clearly due to poor network.i have complained to airtel but no but no response was there they didn't solved the problem till now.so i kindly request airtel to please solve the problem as soon as possible

My hotspot not working.it is no connection on hotspot page.when i on hotspot red light blink start and blink long time and not connect to 4g network

When i tried to recharge from my airtel wallet it is showing the message that "No debit transactions are allowed for this account as it has been blocked. kindly contact customer care for further details."

We are in the heart of Chennai operating office in Adyar and have more than 10 CUG connections. Besides we have Airtel broad band also connected. We do not have range in our office and we are not able to make any calls neither reachable to my customers. We had complained and fallen into deaf years. The representative comes and acknowledges the poor signal and he disappears. You may link all the nos thro my mobile no [protected]. Pl help

Kindly refer my complaint reference no. 73911585, wherein i have lodged a complaint for weak/poor signals of airtel at my place of residence i. E. E-118, greater kailash-ii, new delhi - 48.

Despite several telephone calls made by me, none of your staff has visited my residential area for checking the signal strength.

My mob no. Is [protected] (Post paid)

I got an offer message and I recharged for that offer but the offer has not credited for me

Story of Fraud Connection: When I was already using a broadband connection (landline [protected]), one Airtel executive came to my house and got a form filled by me saying a new fibernet connection will be given to me (to improve speed) post which i can cancel the existing connection. But I never got any calls from the executive, nor did i receive any call from any airtel technician regarding fibernet connection. No installation happened obviously. But to my surprise I started getting SMS and calls asking for payment for the connection that was never given. I called customer care and got it cancelled and got the due for this duplicate connection waived off (that is what the mailed from a nodal service specialist Ramya D stated). But after a month mails and calls resumed asking me to pay the amount, this time double the amount that I requested a waiver for.
First of all, why should I request a waiver, when no connection was given in the first place?
More irritating is every time a different person will reply or call me, to whom I should tell the entire story right from the beginning. And they would say they would get back, which they would never. I have written a complaint mail to airtel every time I got a payment reminder SMS or call, but they don’t provide any solution but have a different person write or call me regarding the payment.

This is a blatant fraud on the part of airtel. Hope writing it here brings me some solution.

My name: R. Selvaraj
Mobile: [protected]

Hi Arun Here.

I have a problem with airtel number. that is the called person is not able to here me. I am trying to call 121, 198 and [protected] but not getting any response. please someone help here.

Arunkumar
[protected] / [protected]

Hi,

I have been an airtel subscriber for the last four years (Mobile No. [protected]). Unfortunately, I realize now that airtel customer services are more aimed at fleecing customer than providing services. The last couple of days have been harrowing and I have seen no resolution. I am surprised, shocked and pained at the lack of professionalism and empathy of Airtel.

1. I have been using my Airtel connection on International Roaming since Jan 6th 2017. However, Data services have not been used at all.

1. To my utter shock, for the billing period from Feb 20th 2017 to 19th Mar 2017, I have been wrongly charged for mobile internet data when it was permanently switched off on my mobile and it was not used at all.It says total usage/pulse as 3933(39 MB) which no means can be used and for that I have charged Rs. 29914.39.

2.Raised a request no. 74955413 for verifying the dispute and request is closed without any resolution and stating that the charges are valid. I completely challenge this as false. The billing system at your end has mal-functioned and I have been the bearer of this.

3. My credit limit was raised to Rs. 9200 Rs on Feb 20th 2017, without my requesting. If my usage had exceeded that amount, why was it not blocked beyond the credit limit? Why suddenly did I receive this shocking bill?

4. There were no charges for the entire month but suddenly between March 2nd to March 4th, I have been charged for mobile data usage which was not turned on once even in past two months as I am currently using my local USA number for calls, sms and data.

5. For next bill cycle started on 20th March, 2017, I just used the voice call to 121 for not more than 7-8 mins to report this discrepancy and other calls were made on your toll free number [protected] and yet I got a usage alert for Rs 19000, my international roaming has been blocked.

If this is the way Airtel's billing systems work, I am sorry to say that I will challenge this in the consumer court or the highest courts of the country. This is gross harassment and cheating and it seems that Airtel is trying to offset its losses by falsely charging customers. In this era of transparency, such unprofessional management is unexpected from a company as big as Airtel.

I do not intend to pay these false and unethical charges and I would like a full clarification and revocation of these false charges on my account from Airtel immediately.

Kindly help in this regard.

Sir i have lost my phone and i have personal data in my can you please block my sim card

I hae appied airtel bb on 8.2.17. On 9.2.17 i was paid rs. 100p/for insallation. Till date they are not giben line and also return my money also. A/c no. [protected] inst. Ref no.[protected] this is gien by airtel. Payment transatioin referene id :[protected] dt. 9.2.17 for rs. 1000/-
After several time we contact them no responsible reply from them.

Hope necessary step for getting money or line immediately without delay.
Thanking you
N. Krishnamoorthy

As i lost my mobile handset with airtel network sim, i want to take a new sim on that preceeding contact number only. So, kindly do block the number as my sim was lost and again resubmit me with the same contact number as soon as possible.

My details are:
Name:shaik. Mansoor basha
Dob:[protected]
Lost sim no:[protected]
My aadhar no:[protected]

Ihave an airtel broadband and landline service. Details are-
Account no -[protected]
Landline no[protected].
On 20th i sent an email requesting for termination of service to your mail id:[protected]@in. Airtel.com and getting no response i followed it by phone calls to 44444121, 198,[protected], [protected], [protected], [protected], [protected]-all have the same automatic response system which has no provision for closure of account.
I am disconnecting the service from 24/3/2017.

Hi Sir,
I am not able to send SMS from my number [protected] but I am not receive SMS . Its been so long I'm trying to call airtel higher authorities even but they give lame excuses like I'm solving the issue within 24 to 72 hours but they are not responding at all .Please do the needful as my bill is raising and I'm roaming as well . I wanted to PORT my number from Maharashtra region to Delhi NCR so I can't send SMS to any number right now .Please take action immediately.
Regards,
Navneetha Krishnan Iyer

My number [protected] is not getting signals from last three days my important calls come on it but because of bad signals I'm unable to connect my colleagues plz do something for me!!! My contact number is [protected]! I'm unable to contact my friends relatives etc. Do something for me as fast as you can otherwise I can go higher than this time !
If I'm not gonna get any reply in 24 hours that will not be good for you!!

Net Speed Is Dead Slow Pls Solve It
Pls Check Attachment

This has reference to your po[protected]dated 21.03.2017 with regard to my request to discontinue the use of the post paid connection [protected] from 24.03.2017.

Have not received any confirmation to my request as yet.

Please do the needful by 24.03.2017 as my cycle is from the 25th of every month.

Hence will not be liable for any payment post 25.03.2017.

Had already given my alternate phone number which is +91 [protected].

Thanking you and with best regards,

Pranay prakash nanda.

Airtel agent called me and explained the plan details which is 6GB 4G for 499plan, though I am using Vodafone postpaid with same 499 plan with 4GB data, he convinced me that I will get extra 2GB.Once porting and change of network happened I saw that they give only 3GB data. Regarding this I spoke to airtel customer care, he confirms only 3GB only, pure cheating, hope I get justice in this issue. Thank you.

My Contact No. [protected]
My Sim No. :[protected]U
My Converting from idea to Airtel 4G
i Contacted your executive customer for past 20 days. he gave me Sim card but the problem is Sim Card is still not activated till now
Iam contacting your executive officer but there is no response from your customer service
iam tired off with Airtel Executive Service.
they have charged Rs. 350/- for portability but of no use till now.
if the sim is not activated i will take necessary action at your end.
they gave me, This Executive Officer No.: [protected].

I got a call from unknown number and they asked me if I need a Airtel broadband connection. I said, I am interested and asked them to check the feasibility in my area. They confirmed me that connection is available in my place. I paid the advance amount (3446) through online. After that they stopped calling me, they did not pick up my call as well. I called the customer care, they have no clarity. Every time when you are in the middle of the conversation, they will simply disconnect the call. Its been a month now, I did not get connection, they have not refunded my money. Feeling lost. Never trust Airtel for any product.