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Updated: Sep 19, 2026
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A
[email protected]
from Chirala, Andhra Pradesh
Apr 17, 2017
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My airtel number [protected] is barred cause I used the airtel voucher more than three time and now I cant recharge my airtel number please help me soon to out of this problem
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    A
    Austin Balogun
    Apr 17, 2017
    Resolved
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    Resolved

    Address: +234

    I purchase recharge card of 1000 Naira on 7th for my subscription, immediately i recharge all the money was deducted, on Friday around 11:36pm, i recharge another 1000 Naira it was also deducted, which i forward the complains to the customer care center, I was told is a machine error, which automatically deduct the credit for vedio Google which i was told the money can't be refund.
    I want my recharge card or money refund back to aviod damage of image identity.
    I don't mind going to any level or cost i will acquire doing that.
    Thanks in anticipation
    Austin E. B
    May 19, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Apr 17, 2017
    Airtel Customer Care's response     Dear Austin,

    This is with reference to your post, dated 17 April 2017.

    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

    We look forward to receive the required details.

    Regards,

    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      V
      vaibhav _goyal
      from Mumbai, Maharashtra
      Apr 17, 2017
      Resolved
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      Resolved

      Address: Ludhiana, Punjab, 141002

      I uploaded money to my airtel money account (Mobile No. [protected]). It is a 4G router number & not a mobile number. So to make bill payments, i can not receive MPIN which is received by SMS on same number. Now airtel customer care does not have any way to refund my money. I want my money back. Customer care people are telling me to visit airtel store. Airtel store people are telling me they can not solve this problem, only airtel money customer care can solve this. i feel cheated. My money struck with airtel for many months now. they dont ask MPIN while you upload money to your account. But when you have to make payments from same account, they ask MPIN. It is wrong policy to steal people money. Please help me.
      May 18, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 17, 2017
      Airtel Customer Care's response       Dear Customer,

      This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

      Should you require further information, please feel free to write to us at [protected]@airtelbank.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        sunil madhavi
        from Phaltan, Maharashtra
        Apr 17, 2017
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        Address: Raigad, Maharashtra, 410206
        Website: [email protected]

        Dear sir,

        Kindly Deactivate my Sim card ([protected]), reason is my sim card is missing in uran road.

        Kindly help for me

        Regards
        Sunil Madhavi
        [protected]
        Apr 17, 2017
        Updated by sunil madhavi         Deactivate Sim card ([protected])

        1 Review
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          R
          Ravindra Bhat
          from Bengaluru, Karnataka
          Apr 17, 2017
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          Address: 560066
          Website: airtel.in

          Airtel has NO 4G in Whitefield area. Yet, they have actively processed the payment for the 4G data. On inquiry, was told 4G wouldn't be up till 2-3 months, for some issues! I need compensation. This would be cheating to have taken the amount for the 4G data and not providing it.
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            J
            jahufarali
            Apr 17, 2017
            Resolved
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            Resolved

            Address: Coimbatore, Tamil Nadu, 623517

            Dear Sir/Madam,

            I would like to inform to you that My mobile number [protected] under my mother name Mrs. Sahira Banu, network not yet working today i didn't recharge last 2 months because im in dubai. please reactive my mobile number. please consider my request as soon as possible

            Thanks & Regards,

            Jahufar Ali
            Apr 17, 2017
            Complaint marked as Resolved 
            Dear Sir/Madam, I would like to inform to you that My mobile number 8098770464 under my mother name Mrs. Sahira Banu, network not yet working today i didn't recharge last 2 months because im in dubai. please reactive my mobile number. please consider my request as soon as possible Thanks & Regards, Jahufar Ali
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              A
              Abhi N. Ram
              from Proddatur, Andhra Pradesh
              Apr 17, 2017
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              Address: Anantapur, Andhra Pradesh, 515001

              My number [protected] is not receiving incoming or outgoing calls from day before yesterday. We can send messages but we're getting trouble when we call. Please solve this issue. Thank You
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                M
                mouli v
                from Hyderabad, Telangana
                Apr 17, 2017
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500089
                Website: airtel.in

                Greetings,

                I was using airtel broadband service from last one year. Recently i have stopped using that service. During the time os disconnection, i was requested to make payment of 1500 rupee and paid it thru cheque.

                Now from last 10-15 days, i am getting calls from airtel and they are asking me to make payment again, as their records not updated properly.

                Lasttime when i received a call from airtel customer care they requested me to submit all the proofs for the bill payment and i shared, later there is response from their end.

                Today i received a call from legal department stating that they have failed a complaint against me due to that i have not made the payment.

                I would like to rise this complaint with consumer court as i am not getting proper response from airtel.

                My airtel landline number: [protected]

                Thanks,
                Mouli
                May 24, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Apr 17, 2017
                Updated by mouli v                 Attaching email snippet for the reference. I am keep on sending mails to them, but they are not even giving a response on them.

                Verified Support
                Apr 18, 2017
                Airtel Customer Care's response                 Dear Mouli,

                This is with reference to your post, dated 17 April 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Apr 23, 2017
                Airtel Customer Care's response                 Dear Mouli,

                This is with reference to your post dated 17 April 2017 .

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  S
                  Shauryav
                  from Delhi, Delhi
                  Apr 17, 2017
                  Resolved
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh

                  Dear sir,
                  On march 10 2017, i was going to buy thing from the market. It was around 7:30 pm that somebody comes running behind me and snitch my purse and run away. My phone was there in the purse.

                  So, i request you to please block
                  My airtel number-[protected]
                  O that nobody can misuse that number

                  Thanking you.
                  Kavita agnihotri
                  ([protected])

                  C-70 first floor sector 33
                  Noida uttar pradesh.
                  May 27, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 17, 2017
                  Airtel Customer Care's response                   Dear Kavita,

                  This is with reference to your post, dated 17 April 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Apr 20, 2017
                  Airtel Customer Care's response                   Dear Kavita,

                  This is with reference to your post dated 17 April 2017 .

                  We tried calling you multiple times to get additional details to enable us to address your concern.
                  However, there was no response.
                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Apr 25, 2017
                  Airtel Customer Care's response                   Dear Kavita,

                  This is with reference to your post dated 17 April 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    U
                    uarulraj
                    Apr 17, 2017
                    Resolved
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                    Resolved

                    Address: 600092
                    Website: airtel.in

                    My prepaid mobile no is [protected] currently i am in usa
                    I have been recharging this mobile number two months once. It is successfully recharging. Why the network signal is not available. Whether it is deactivated. I sent a mail to [protected]@airtel.in, [protected]@airtel.com i am not getting any response or acknowledgement. Whom to contact for this, i am reachable thru +[protected] could you please activate this mobile no thru this i raised a complaint no one is responding
                    May 27, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 20, 2017
                    Airtel Customer Care's response                     Dear Customer,

                    This is with reference to your post, dated 17 April 2017 .

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Karishma Chauhan
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Apr 22, 2017
                    Airtel Customer Care's response                     Dear Customer,

                    This is with reference to your post dated 17 April 2017.

                    We tried calling you multiple times to get additional details to enable us to address your
                    concern.

                    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Apr 25, 2017
                    Airtel Customer Care's response                     Dear Customer,

                    This is with reference to your post dated 17 April 2017.

                    We were waiting to receive your contact details to enable us to address your concern.

                    Since we have not heard back from you, we trust your issue has been resolved.

                    If you require further information / assistance, please write to us at [protected]@in.airtel.com

                    Regards,

                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      A
                      Abhijit Zarekar
                      from Satara, Maharashtra
                      Apr 17, 2017
                      Resolved
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                      Resolved

                      Address: 411017
                      Website: Airtel.com

                      I wanted to pay my final broadband bill as i had discontinued airtel broadband service. The customer care executive aksed me to pay the bill at any airtel store. Accordingly i went to the airtel store gave them details, but they did not accept the payment. Airtel store said that they cannot process the payment. Now what the hell i can do if airtel itself is not accepting the payment. What kind of service is this?
                      May 24, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Apr 17, 2017
                      Updated by Abhijit Zarekar                       Airtel broadband Account no. is [protected]
                      Apr 17, 2017
                      Updated by Abhijit Zarekar                       Compaint Reference number as seen on email subject is BAL|Ref44815110
                      Verified Support
                      Apr 23, 2017
                      Airtel Customer Care's response                       Dear Abhijit,

                      This is with reference to your post dated 17 April 2017 .

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Karishma Chauhan
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        G
                        girish basavarajappa
                        from Chavakkad, Kerala
                        Apr 17, 2017
                        Resolved
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                        Resolved

                        Address: 590010
                        Website: Airtel

                        Whenever I try to open a website in Google suddenly a pop-up approach saying to download the airtel application. I do not want to download it. But you people keep on forcing me to download it unnecessary. So stop forcing your customer to download the app or else one by one you are going to be in the looser side... I hope you understand this and stop forcing people to download that waste app... Thank you
                        May 22, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 17, 2017
                        Airtel Customer Care's response                         Dear Girish,

                        This is with reference to your post, dated 17 April 2017 .

                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                        We look forward to receive the required details.

                        Regards,

                        Karishma Chauhan
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          P
                          Pushparani Nongthombam
                          from Delhi, Delhi
                          Apr 16, 2017
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                          Address: Imphal East, Manipur, 795140
                          Website: Airtel.in

                          Mobile no.[protected]
                          Wrong amount 399
                          Correct amount 648
                          Merchant no. [protected]
                          Please coreect the recharge amount
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                            A
                            Anwesh Bhat
                            from Yellapur, Karnataka
                            Apr 16, 2017
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                            Address: Kodagu, Karnataka, 571253

                            Hi im anweshbhat.. i called a castmer care.. he behavior rude.. he can't give any information .. he behavior rude wit meso im port out to other network ..my number [protected]
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                              N
                              Narinder Garg
                              from Basi, Punjab
                              Apr 16, 2017
                              Resolved
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                              Resolved

                              Address: Moga, Punjab, 142001
                              Website: www.airtel.in

                              Airtel lanched rs.244. Plan for prepaid customers for 70 days. My at no is [protected]. I subscribed immediately got on 16.04.17. They validated the plan for only 34 days instead of 70 days as per plan. There was also offer for free calling to all net and atoa. For 70 days. There is now no mention of free calls. Please look into the matter
                              Customers subscribe the plans after fully knowing the benefits of the plan. If full benefits are denied, what is the use of announcing attractive plans seeing competition with jio?
                              May 23, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 20, 2017
                              Airtel Customer Care's response                               Dear Narinder,

                              This is with reference to your post dated 16 April 2017 .

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              View replies
                              me too facing same issue.airtel cheating on customers with fake promise and offer.
                              Reply
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                                H
                                Harikrishna Putchala
                                Apr 16, 2017
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600042
                                Website: www.airtel.in

                                Airtel customer care team called me and provided Rs.500 bill value discount for 6months against my airtel postpaid no [protected] on 28.09.2016. And they requested me to continue in airtel network. But in my latest bill, they not shown the Rs.500 bill discount. I contacted airtel customer care team but there is no proper reply from airtel side.

                                Offer activated on 28.09.2016, bill generation date is 27th of every month

                                1st month 28. 09.2016 to 27.10.2016
                                2nd month 28.10.2016 to 27.11.2016
                                3rd month 28.11.2016 to 27.12.2016
                                4th month 28.12.2016 to 27.01.2017
                                5th month 28.01.2017 to 27.02.2017
                                6th month 28.02.2017 to 27.03.2017 (bill generated on 27.03.2017 for the billing cycle from 26.02.2017 to 25.03.2017 but in this bill they not shown the discount )

                                i don't know how airtel is calculating. kindly take up the issue with the airtel and take a necessary action against airtel
                                May 19, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 16, 2017
                                Airtel Customer Care's response                                 Dear Mr. Putchala

                                This is with reference to your post, dated 16 April 2017 .

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Karishma Chauhan
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Apr 18, 2017
                                Airtel Customer Care's response                                 Dear Mr. Putchala

                                This is with reference to your post dated 16 April 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  V
                                  Vishal sewani
                                  from Pune, Maharashtra
                                  Apr 16, 2017
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                                  Address: Pune, Maharashtra, 411017
                                  Website: Gallery

                                  Was asked for money against pp number from Pimpri gallery 411017 near SBI
                                  I also called C C they were not willing to help me
                                  [protected] i got call from this CC no
                                  Asked for recipt but he did not gave
                                  Won't like to use ur service if this is my first experience
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                                    M
                                    Mansimer Singh
                                    from Mau, Uttar Pradesh
                                    Apr 16, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mohali, Punjab

                                    Still 19th day my connection not shifts to my new place it's not first time it's second time with me am 9 years old customer of airtel poor and pathetic service, daily they give me feeding give us 72 hours, 48 Hours, 24 hours but am not satisfied with service on every call attend a new executive again explain the whole ram kahani. Very disappointed ill give 0 rates
                                    May 22, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 20, 2017
                                    Airtel Customer Care's response                                     Dear Mr. Singh,

                                    This is with reference to your post dated 16 April 2017 .

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      D
                                      DïñêSh Këvïñ
                                      from Mansa, Punjab
                                      Apr 16, 2017
                                      Resolved
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                                      Resolved

                                      Address: Meerut, Uttar Pradesh, 245206

                                      Company gave me offer on Mobile no.[protected], 70 GB data in rs 244. Than i recharged this offer.
                                      They told me it will work in my 3 G handset. But isn't .
                                      I complained this to company but company not give any typ of respond. I asked- why u give me wrong information?
                                      Then They drop my call
                                      .
                                      I requested my complain to airtel customer care. Now they said this offer is in 3 G handset..it work only 4 G
                                      So pls resolve this problem as soon as possible...
                                      Thank you
                                      May 19, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 18, 2017
                                      Airtel Customer Care's response                                       Dear Dinesh,

                                      This is with reference to your post dated 16 April 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                      I don't know anything about this. I want my data only...
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                                        D
                                        Dinu R
                                        Apr 16, 2017
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                                        Address: 517502

                                        I have lost my sim [protected] and please block it and deactivate my connection.
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