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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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Airtel reviews & complaints page 1359

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P
polisettigangabhavani
from Amalapuram, Andhra Pradesh
Mar 25, 2017
Resolved
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Address: East Godavari, Andhra Pradesh, zuckerberg

Sir/Madam,

I am a Airtel company sim user. i am requesting you kindly send details of incoming and outgoing and messages and time duration of calls and if any history of Cell No. [protected] from last Six months i.e., Nov'16 to till today (Mar'17).

The above information is very urgent pls. send to my Email Id. : [protected]@gmail.com

Thanks,
pkd
May 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 25 March 2017.

Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

However, incoming call details cannot be provided due to unavailability of the same with us.

Regards,

Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear polisettigangabhavani,

To get the details as above, you may visit nearest airtel outlet with Proof for Identity, Photo Identity (ID must be in Sim holder name). At the time of visit with ID's you have to pay some of rupees to get the detailed report against your call / sms.

ANGURAJ
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    S
    Shwetha Gudi
    from Delhi, Delhi
    Mar 24, 2017
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    Address: New Delhi, Delhi

    Lost my mobile at 10.30 pm at New delhi metro station ..a guy picked call and asked me to come to New delhi gate no 5 when I called again it was switched off .number is [protected]. Please block the number . I'm not able to connect to customer care .
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      I
      Ithihas
      from Bengaluru, Karnataka
      Mar 24, 2017
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      Address: 560048

      We are fed up with this network with recharging with our valuable money, show off with advertisements will not help out it has to work in city like bengaluru . The only way to come out from this is porting . No other way . Airtel has to learn from other network facilities provided .
      The network of your company Airtel are useless very bad . I want my money back of the pack of 199 i want back and don't want to use Airtel more only advertising of Airtel gives the more good reviews but the company is so bad, i just hate it . I am from Muzaffarpur, Bihar . My Airtel sim shows first 4G, when i start any of the aap like WhatsApp, messenger, Facebook, YouTube, or netgaming like PUBG then network shows 3G and working like 2G, hate this company so much
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        N
        NARAYAN vishwakarma
        from Meerut, Uttar Pradesh
        Mar 24, 2017
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        Address: Udham Singh Nagar, Uttarakhand, 244713
        Website: airtel live

        Please stop live massage
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          D
          Dinsvar
          from Mumbai, Maharashtra
          Mar 24, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 686670
          Website: Airtel.in

          My father airtel no is [protected] Airtel has charged subscription charges as so many times.When I asked for last one year details they told they will not give it.My father dosent know English they told with his consent through message only they charged.But father told he dosent know the same.
          I wants last one year details and get the amount back as they misused my father illiteracy in English language.

          Bibin George [protected]@gmail.com [protected]
          May 9, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 27, 2017
          Airtel Customer Care's response
          Dear Mr. George,

          This is with reference to your post, dated 24 March 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Mar 29, 2017
          Airtel Customer Care's response
          Dear Mr. George,

          This is with reference to your post dated 24 March 2017.

          We tried calling you multiple times to get additional details to enable us to address your concern.
          However, there was no response.
          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Apr 01, 2017
          Updated by Dinsvar
          [protected] Bibin George
          Apr 13, 2017
          Updated by Dinsvar
          I have given the alternative number to update the details but still no response from airtel.no [protected]

          Kindly help
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            V
            vipulkaushik
            from Delhi, Delhi
            Mar 24, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi
            Website: [email protected]

            Dear service team,

            Hi, this is Mr Vipul Kaushik from Delhi having airtel 2 prepaid connection no. 1. [protected]+ 2. [protected]. I lost my mobile today night, hence, I want to request the Airtel team to please BLOCK 2 Sim cards ASAP.

            Please guide me through the process of issuing a duplicate prepaid 4G SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

            Thanks,
            Vipul Kaushik (mob. no. [protected])
            [protected]@gmail.com
            May 2, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Mar 25, 2017
            Airtel Customer Care's response
            Dear Vipul,

            This is with reference to your post, dated 24 March 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Mar 26, 2017
            Airtel Customer Care's response
            Dear Vipul,

            This is with reference to your post dated 24 March 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              A
              Aayushman Singh
              from Delhi, Delhi
              Mar 24, 2017
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              I need to change my registered Mobile number, as the previous SIM isn't working.
              Mar 24, 2017
              Updated by Aayushman Singh
              Change my registered Mobile number to [protected]
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                M
                Manoj mudabe
                from Pune, Maharashtra
                Mar 25, 2017
                Resolved
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                Resolved

                Address: 413602
                Website: [email protected]

                Hi Sir
                I am ur Airtel sim Customer
                My name is Amarjit pawar
                My Airtel number is
                [protected]
                Sir send me march month call history
                Maine bohat se call kiya
                Hai aur receive bhi kiya hai
                Bohat sare important number pe
                Mera mobile reset ho gaya hai usme
                Number nahi delete ho gaye hai
                Mujhe outgoing call history chahiye
                Ye mere bhai ka e-mail hai puri
                March mahine ki jankari chahiye
                Please send me sir history
                The PDF system
                [protected]@gmail.com
                The e-mail
                Thanks sir
                May 5, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 25, 2017
                Airtel Customer Care's response
                Dear Mr. Pawar,

                This is with reference to your post dated 25 March 2017.

                Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                However, incoming call details cannot be provided due to unavailability of the same with us.

                Regards,

                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  G
                  from Jabalpur, Madhya Pradesh
                  Mar 24, 2017
                  Resolved
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                  Resolved

                  Address: 492013
                  Website: facebook.com

                  Airtel Tower Complaints
                  Airtel network We want to install airtel tower on our village because we are suffering from network problem. There is no tower near our village. If you want to install reliance tower then i given 3000sq area so please contact me.
                  my details given below.
                  NAME: GHANSHYAM SAHU
                  Mob No.: [protected]
                  Email: [protected]@gmail.com
                  Address: Village-Kantadih (Near Kushabhau Takre University)
                  P.O.- Mathpurena Raipur (C.G.)
                  Pin Code: 492013
                  Apr 25, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 25, 2017
                  Airtel Customer Care's response
                  Dear Ghanshyam,

                  This is with reference to your post dated 24 March 2017.
                  We are glad to know that you are interested in providing your land for installation of tower.

                  Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.

                  Regards,
                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    B
                    bhavik_709
                    from Hyderabad, Telangana
                    Mar 24, 2017
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500027
                    Website: Www.airtel.com

                    There is lot of problem in my home..airtel network is not coming properly.others are not able to call me. Iam not receiving any calls and even during call there is lot of netwok problem i cannot here th voice f other person clearly due to poor network.i have complained to airtel but no but no response was there they didn't solved the problem till now.so i kindly request airtel to please solve the problem as soon as possible
                    Apr 27, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 26, 2017
                    Airtel Customer Care's response
                    Dear Bhavik,

                    This is with reference to your post dated 24 March 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      R
                      Ramgariha Singh
                      from Ludhiana, Punjab
                      Mar 24, 2017
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                      My hotspot not working.it is no connection on hotspot page.when i on hotspot red light blink start and blink long time and not connect to 4g network
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                        S
                        Shivanna Gowda
                        from Bengaluru, Karnataka
                        Mar 24, 2017
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                        Address: Bangalore, Karnataka, 560078

                        When i tried to recharge from my airtel wallet it is showing the message that "No debit transactions are allowed for this account as it has been blocked. kindly contact customer care for further details."
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                          A
                          aarthik1990
                          from Chennai, Tamil Nadu
                          Mar 24, 2017
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600020

                          We are in the heart of Chennai operating office in Adyar and have more than 10 CUG connections. Besides we have Airtel broad band also connected. We do not have range in our office and we are not able to make any calls neither reachable to my customers. We had complained and fallen into deaf years. The representative comes and acknowledges the poor signal and he disappears. You may link all the nos thro my mobile no [protected]. Pl help
                          Apr 24, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 24, 2017
                          Airtel Customer Care's response
                          Dear Aarthik,

                          This is with reference to your post, dated 24 March 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            C
                            ChandraShekhar772
                            from Delhi, Delhi
                            Mar 24, 2017
                            Resolved
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                            Resolved

                            Address: 110048

                            Kindly refer my complaint reference no. 73911585, wherein i have lodged a complaint for weak/poor signals of airtel at my place of residence i. E. E-118, greater kailash-ii, new delhi - 48.

                            Despite several telephone calls made by me, none of your staff has visited my residential area for checking the signal strength.

                            My mob no. Is [protected] (Post paid)
                            Apr 24, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 24, 2017
                            Airtel Customer Care's response
                            Dear Mr. Shekhar,

                            This is with reference to your post, dated 24 March 2017.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Sim no [protected] can be close.
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                              R
                              Reno Pelicks
                              from Chennai, Tamil Nadu
                              Mar 24, 2017
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                              Address: 627116
                              Website: [email protected]

                              I got an offer message and I recharged for that offer but the offer has not credited for me
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                                S
                                Selvaraj Ranganathan
                                from Delhi, Delhi
                                Mar 24, 2017
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600083
                                Website: www.airtel.in

                                Story of Fraud Connection: When I was already using a broadband connection (landline [protected]), one Airtel executive came to my house and got a form filled by me saying a new fibernet connection will be given to me (to improve speed) post which i can cancel the existing connection. But I never got any calls from the executive, nor did i receive any call from any airtel technician regarding fibernet connection. No installation happened obviously. But to my surprise I started getting SMS and calls asking for payment for the connection that was never given. I called customer care and got it cancelled and got the due for this duplicate connection waived off (that is what the mailed from a nodal service specialist Ramya D stated). But after a month mails and calls resumed asking me to pay the amount, this time double the amount that I requested a waiver for.
                                First of all, why should I request a waiver, when no connection was given in the first place?
                                More irritating is every time a different person will reply or call me, to whom I should tell the entire story right from the beginning. And they would say they would get back, which they would never. I have written a complaint mail to airtel every time I got a payment reminder SMS or call, but they don’t provide any solution but have a different person write or call me regarding the payment.

                                This is a blatant fraud on the part of airtel. Hope writing it here brings me some solution.

                                My name: R. Selvaraj
                                Mobile: [protected]
                                May 19, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Mar 24, 2017
                                Updated by Selvaraj Ranganathan
                                the landline numbered of the duplicate connection is [protected] and here is the mail from the nodal officer (see points 3 and 4)

                                Dear Selva Raj,
                                Greetings from airtel!
                                This is in reference to your email requesting for a change of bill plan, activation of 99/- top up, billing adjustment and disconnection request for your airtel fixedline numbers [protected] and [protected].

                                1) Regarding landline number([protected]) :
                                We have registered a request for plan change to UL-ROTN Rapid Advantage 999 60GB (16Mbps/512Kbps) COMBO Plan and the same would be processed within 2 hours. Your revised bandwidth of 16 Mbps would be provisioned within the next 24 hours. We request you to reboot your modem after a period of 24 hours (Switch off and Switch on) to replenish your revised quota and bandwidth.
                                Rental would be calculated on pro-rate basis for both the old and new plans.
                                The revised bill plan will reflect in your selfcare account from next bill date[protected].

                                2) Regarding 99/- top up([protected]) :
                                I have activated the top up Rs.99/- local & STD calls and the same would be effective from[protected].

                                3) Regarding landline number([protected]) :

                                I have registered your request for cancellation. Your reference number is 77838038. Please quote this in any future communication. Your request will be completed by[protected].
                                Rental will be seized from[protected]. Incoming and outgoing calls will be barred within 7 days of placing the request.

                                4) Regarding billing adjustment([protected]) :
                                We have forwarded your complaint regarding billing adjustment of Rs. 884.70/- to the concerned team and the same will be updated within 72 hours. This will reflect in your next bill generation dated[protected].

                                For further queries, please do email.

                                And if this is not resolved immediately with complete stopping of calls and sms regarding payment reminder I will disconnect the existing broadband connection and all other airtel connections I and my friends have (all, airtel tv, broadband, mobile, etc.)
                                Verified Support
                                Apr 17, 2017
                                Airtel Customer Care's response
                                Dear Selvaraj,

                                This is with reference to your post dated 24 March 2017.

                                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Jun 06, 2017
                                Airtel Customer Care's response
                                Dear Selvaraj,

                                This is with reference to your post dated 24 March 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  A
                                  arun bn
                                  from Delhi, Delhi
                                  Mar 24, 2017
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                                  Address: 560077

                                  Hi Arun Here.

                                  I have a problem with airtel number. that is the called person is not able to here me. I am trying to call 121, 198 and [protected] but not getting any response. please someone help here.

                                  Arunkumar
                                  [protected] / [protected]
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                                    P
                                    pmalhotra1
                                    Mar 24, 2017
                                    Resolved
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                                    Resolved

                                    Hi,

                                    I have been an airtel subscriber for the last four years (Mobile No. [protected]). Unfortunately, I realize now that airtel customer services are more aimed at fleecing customer than providing services. The last couple of days have been harrowing and I have seen no resolution. I am surprised, shocked and pained at the lack of professionalism and empathy of Airtel.

                                    1. I have been using my Airtel connection on International Roaming since Jan 6th 2017. However, Data services have not been used at all.

                                    1. To my utter shock, for the billing period from Feb 20th 2017 to 19th Mar 2017, I have been wrongly charged for mobile internet data when it was permanently switched off on my mobile and it was not used at all.It says total usage/pulse as 3933(39 MB) which no means can be used and for that I have charged Rs. 29914.39.

                                    2.Raised a request no. 74955413 for verifying the dispute and request is closed without any resolution and stating that the charges are valid. I completely challenge this as false. The billing system at your end has mal-functioned and I have been the bearer of this.

                                    3. My credit limit was raised to Rs. 9200 Rs on Feb 20th 2017, without my requesting. If my usage had exceeded that amount, why was it not blocked beyond the credit limit? Why suddenly did I receive this shocking bill?

                                    4. There were no charges for the entire month but suddenly between March 2nd to March 4th, I have been charged for mobile data usage which was not turned on once even in past two months as I am currently using my local USA number for calls, sms and data.

                                    5. For next bill cycle started on 20th March, 2017, I just used the voice call to 121 for not more than 7-8 mins to report this discrepancy and other calls were made on your toll free number [protected] and yet I got a usage alert for Rs 19000, my international roaming has been blocked.

                                    If this is the way Airtel's billing systems work, I am sorry to say that I will challenge this in the consumer court or the highest courts of the country. This is gross harassment and cheating and it seems that Airtel is trying to offset its losses by falsely charging customers. In this era of transparency, such unprofessional management is unexpected from a company as big as Airtel.

                                    I do not intend to pay these false and unethical charges and I would like a full clarification and revocation of these false charges on my account from Airtel immediately.

                                    Kindly help in this regard.
                                    Apr 28, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 24, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 24 March 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      deepak0010
                                      from Gurgaon, Haryana
                                      Mar 24, 2017
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                                      Address: New Delhi, Delhi, 110088
                                      Website: [email protected]

                                      Sir i have lost my phone and i have personal data in my can you please block my sim card
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                                        N
                                        N. KRISHNAMOORTHY
                                        from Chennai, Tamil Nadu
                                        Mar 24, 2017
                                        Resolved
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                                        Resolved

                                        Address: 600053

                                        I hae appied airtel bb on 8.2.17. On 9.2.17 i was paid rs. 100p/for insallation. Till date they are not giben line and also return my money also. A/c no. [protected] inst. Ref no.[protected] this is gien by airtel. Payment transatioin referene id :[protected] dt. 9.2.17 for rs. 1000/-
                                        After several time we contact them no responsible reply from them.

                                        Hope necessary step for getting money or line immediately without delay.
                                        Thanking you
                                        N. Krishnamoorthy
                                        May 7, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 25, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Krishnamoorthy,

                                        This is with reference to your post dated 24 March 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Karishma Chauhan
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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