Airtel Complaints & Reviews

I have requested airtel to activate 4g service on my number, as I am having a 4g sim and 4g compatible phone with me. The first time I request to activate 4g Service in mid of January, 2017. The representative assure that it will be activated in 4 days. but it was not activated. after this, I got busy with my office work for next three months so I did not got enough time to follow them. Now from last 20-25 days I am following airtel representative to active 4g on my number and in response they activing 3g service and send me message that 'Thanks you for contacting us. Hope the concern related to your airtel mobile number xxxxxxxxxx has been resolved to your satisfaction. your ref. no. is CMOAC[protected]' registered on 12-Apr-2017.'
After lot of arguments and folloing them for last 25 days, today while talking to airtel representative, she informed me that 4g service is activated on your number, but again I am seeing 'H' not '4g' on my number and getting pathetic speed. when I ask, If 4g activated then why 'H' is still there and why the speed is still pathetic. In response, she started saying their is problem in the area you residing. I am sending a mail to technical team, you have to wait for another 72 hours. Every time I am calling them they saying the same thing to wait for next 72 hours.

I have around 20 message of this type which airtel send me after every interaction with their customer care. and the best part they send another message every time 'If i am satisfied with the interaction please rate'.

Every time they trying to make fool one or other way, like we are here to just listen there nonsense.

Sir/Madam,
I am using airtel company's prepaid connection with no. [protected]. i want to know the incoming, outgoing and missed calls details and call duration time for this month (jan 01 &10 april ) Its very urgent so help me i am very thankful to you if you send as soon as posible
plz send my detail's to my e mail id..[protected]@gmail.com

Thanking you.
yours faithfully.
gazala shueb

Hi myself S.Akhilesh . I have opted for Airtel broadband internet connection in Bilaspur (C.G) Railway colony location 20/01/2017.

As a process they have taken token amount of 500/- (Through Cash) with ID and address proof documents. While the time i gave them money, your airtel sales executive Mr Akram Khan ([protected]) assured that the broadband connection and landline would be provided at my residence within 7 to 10 days. No site person of airtel came to install the connection untill 10 days neither any message or call came to contact number i provided at the time of registration. After great disappointment from Airtel services i further contacted BSNL for broadband and landline connection . And thanks to BSNL that provided me broadband connection within 2 days of registration.

Then I went to nearby airtel broadband office in Sarju Bagicha Bilaspur (C.G) for process of refund of my amount.To refund the token amount they ask for bank details and i have provided my bank details. After 40 days airtel office people asked me canclled cheque which i provided on same day.
But yet i didn't got my money back. Again after keep on visiting airtel office the told me to process online for my refund after 2 months . Which I processed immediately and a ticket Number was generated : AORe4d007
But after 13 days of online refund process also i am not able to get my amount back.

If they take cash through hand then they should have an option to refund in return through manually or else they should refund the amount in any bank what we have provided. Why they didn’t ask the bank details earlier while initiate the connection.

Airtel refund communication no: [protected].
CAF Number : BLS40346752

My reference Airtel fixed landline Acc no: [protected].

My request to every customer who opt for Airtel broadband connection, dont take the same without proper communication.

And Please never trust India's No.1 Telecommunication Company i.e. Airtel they say.

To hell with these Airtel services.

No doubt they become India's no.1 company by stealing money of customers and fooling them.
Thanks,
S.Akhilesh
[protected].
[protected].

We have 5 numbers under CUG connection i.e [protected], [protected], [protected], [protected] and [protected]. We have done the payment of february on March 17. The first 3 no's paymet Rs.824/- and second 2 no Rs.519/- was paid as cheque. Now Rs.824/- cheque is cleared and the other cheque is misplaced. Over that they have charged Rs. 100/- as fine for late fee. We have deposited the cheque on 17/3 which is not a late payment. They have not given any acknowledgement for it.
I called the nearest outlet were we usually do payment and deposited the cheque a man told me that they have not received the payment and we have to pay again and when I asked about the cheque we deposited he told me that it has gone to chennai and we will not get it back. When asked for more info he had asked to contact the customer care. But even customer care cudn't help us and asked to the nearest outlet back. when call so the lady shamitha spoke very arrogantly, and asked us to come to their branch, but then yesterday when my MD had gone there to discuss with regards to the payment, she reached there at 2:14pm and had to wait till 3pm. As no staff were no staff at the counter. They don't even have patience to listen to customer queries and just disconnect the call. This is not the way you are suppose to treat customers. We will post all the 5 airtel numbers and a landline broadband connection to some other network. It would be better if you take a necessary measures with regards to these.

My corporate number was not connected with 4G network at any of time. 2G/3G only is connected. But plan was registered at corporate with 4G. I had complaints many time on last three months (req. No:[protected] Frb 17,[protected] Feb 17,[protected] Feb 17 &[protected] Mar 17).

But no response from local airtel service provider.

My area located center of Chennai (Egmore & Nungambakkam).

But airtel network is very poor in our area.

I purchased 20rupees card with
serial number [protected]
Scratch no. 994*2*2*81659887

My number is [protected]

I am getting 2 calls daily from Airtel girls.
I said no 9 times and literally fought many times to remove me from their database but still they are calling me again and agian.

I have decided to take strong action against this and going legally as well.
It is happening with lots of my friends as well.

What the hell is happening?

Dear sir mobile number [protected] two month ke bad reeples complite huya phir uske bad incoming and outgoing band ho gaya jab ki mere dwara sabhi many document distibiter ke madyam se doc center supaul ko diaya ja chuka hai
one week pahle custemar care ko eski jankari diya gaya jiske dawara 24 hours ke under me incoming outgoing chalu hojanae ki bat bataya gaya lekin nahi huya
Place tm ke dawara koi risponce nahi liya gaya

Thanks
Regards umesh chaudhari s/o devna. chaudhari
h.no.37. village maladh goth po kishanpur district supaul
id number BR/20/112/849179

Yesterday I changed my old SIM to 4G SIM card as part of an upgrade by Airtel, when i inserted that SIM into my phone, it did not recognize the SIM. After speaking with their customer care without any proper support or technical understanding of the problem they keep giving me a guarantee but till not it has not been fixed because of which I've faced a huge loss. I at the very atleast asked them to give more a new SIM but they said they can't take another request/complain which one is going on. Their customer support is not responding and i am left with no connectivity for quite awhile now and it is damaging my business.

I would like to disconnect my Broadband service for the Airtel Number - [protected]. please terminate the service ASAP. I may not be responsible for any charges applied to me post filling this compliant. I have sent email to [protected]@airtel.in Multiple times requesting to disconnect the service. Therefore, treat this compliant as a matter o[censored]rgency and terminate the service at the earliest.

Please contact me on [protected].

I am unable to send outgoing calls, my internet pack is not working, and the app is showing balance as NA.

Nothing is working on my SIM at all

My prepaid sim number is [protected]

And this has absolutely never happened before. My SIM is in the primary slot of my redmi note 3 cell phone the way it always has been. This problem started right after midnight on 12 April 2017. Kindly help resolve issue at the earliest as it is extremely critical that I should be able to at least receive and send calls

Please deactivate my airtel postpaid connection [protected]. Airtel is denying and still i have to pay while not using.

Congratulations airtel!!!

I paid rs 1082.00 for deals that don't work.

My transaction id[protected]april-2017) amounting to rs. 349.0,[protected]apr-2017) amounting to rs. 349.0 &[protected]apr-2017) for rs 35.0 and one more for rs. 349 lost the trans. No.

Kindly look into the matter and restore my faith in airtel again. Ty

I did wrong recharge
Wrong no:[protected]
Correct no:[protected]
Recharge amount: 349
DC transaction no:[protected]
Would like if amount is refunded
My contact no:[protected]

Hi, I have raised request to Airtel to migrate my postpaid to prepaid today, now they successfully migrated and my prepaid sim was activated, but i cant do recharge for that.When i dial *121# it's showing Error occurred 536.Please try after some time, I called several times to speak with customer services but no response from them.
the number is [protected]
alternative number- [protected]

Airtel mobile recharge for rs 349 unlimited calls for all mobile wrongly recharged rs 348 kindly take rs 1 in my main account please do the needful at the earliest

My name is addanki mahesh from rajahmundry. I have a airtel prepaid gsm number [protected]. I am using this number past 10 years. Suddenly my outgoing and incoming calls barred. I can't even call to customer care also. After contacting airtel customer care by friend's number he said please visit nearest store and submit kyc documents after that your number is activated. So i have visited airtel store and requested to reactivate my sim. Store person telled your number is barred i cannot reactivating it. Please help me to reactivating my sim. Alternate contact number is [protected]

I am living in the area of 11th cross Ananth nagar, electronic city kammasandra bangalore. Here i am facing really sever and depressing call drop issue. Every call drops automaticalky withing 20 to 60 seconds. And not only me every individual here in my society is facing this horrible issue consistently..
Please solve this as soon as possible.
Airtel is giving their open network number onky to complaint. This is a big joke. How can somebody call if there is network issue.

After recharge of RS 345 /- for unlimited data and call in my number [protected], I unble to use Internet as no site is opening.But same time, same place and with same mobile my post paid nuber data services function nicely. Very bad service. Full waste of money. Your customer executive every time promised to solve problem with in 24 hrs.But total bluff.

My landline number is [protected]. For the past few months I have raised nearly 30-50 tickets regarding speed and frequent disconnections but there is no response from Airtel and saying the issue got resolved and closing the tickets without user confirmation.

For the past 3 days internet is not at all Woking and I raised 3 tickets. Today I called Airtel and they kept my number in DND and there after that I unable to contact the customer support. This is the bloody game play by Airtel for the valued customers.

They have given some bull [censored] WiFi routers which are not working and frequently disconnecting. After requesting for 8 months they changed the router which is at the worst when compared to the old once.

Service executives will come and go that's it they don't take the responsibility and Airtel doesn't even bothering while this customer is making these many calls and how important the connection is.

I sent an email to [protected]@airtel.com staying that if issue not get resolve with in tomorrow I am officially giving acceptance for disconnection.