Airtel Complaints & Reviews

I bought #500 recharge card and am about scratching it 2 numbers spoiled. I want to use it and subscribe for my monthly subscription. Pls help me in any way you can... i dont have any other money on me plz...i will be so glad if you will help me out...m

The reacharge card is ..[protected]... i will appreciate if you help me out...God bless you
..
this is the serial number..[protected]
ORD..[protected]

Liquidsea - 00129

I want to give my land for Airtel tower company.. As here is no tower in our area and we are facing lots of problem such as connectivity and range.. My land is at Arphal phata tal - dist Satara..From Satara highway my area is 10 kms and our Area population is more than 3000/- people..I have my own land of 10.5 Sq mt I.e 10.5 gunta..besides my land is petrol pump, hotel and two marriage hall..Plz install a tower as soon as possible as we have no network of any company..I am ready to give my land plz contact me as soon as possible.
Contact person - Sachin Pawar
Mob no - [protected]/ [protected]

Res Sir,

I have prime location in Mumbai Subab for tower intallation in Vikhroli West 400079.
That is my own property and you can cover very big rench of network crom there. I have big place around 20 feet by 60 feet and hight of 30 feed surround houses are lower then that and quit open place where your cunstomer will get best network.
Even if you want more high we can go for it also.
Kindly contact

Mr Salim Qureshi
[protected]
[protected].

I ported my number ([protected]) from docomo kerala circle to airtel postpaid maharastra circle (in sep, 2015) and then to airtel prepaid gujarat circle in april, 2016. my number was ported and was working fine for about two months. it stopped working from last 1 month, i enquired the same from customer care, they said they don't have any data and cant help. i visited the airtel store from where my number was ported, he said the number wasn't verified so the number is blocked permanently.

As per records, the number was verified from my friend, and the proof of same is that my number was ported and was active for two months and i recharged it also.

Then I got new sim around 17th sept from jamnagar airtel office (had to go 35kms thrice and gave documents and photo twice). I did recharge of 200 on the same day. Unfortunately today morning it again suddenly stopped working.I contacted customer care and jamnagar airtel office but didn't get convincing reply from them.

I expect airtel brand to solve the issue ASAP without any inconvenience to me.

Number is [protected], airtel have blocked the airtel money account related to this number, it has got so much of balance, and simply they have done this. Such a fradulent company should be shut down and no one should use any services of AIRTEL bharti. You cannot confiscate the money of customers just like that unless there is a valid reason to do that. I have not used the account for few months so could not check it, does not mean you will block the account and take the money entirely.

Totally fradulent services of airtel money. I request all o[censored] to beware of airtel money and their cheat fund system.

Dear sir,

This is to inform you that my sister Neha Jaiswal has lost her phone, but airtel customer care is refusing to block her number as im not able to verify the address. This is a weird situation as to a person is already not reachable and is tensed and over n above that there rules of blocking are pissing me off.

Please if anybody can help, please do so

Best Regards

Hi,

I have been informing that the below mobile number doesn't belong to me and I can't understand from where my email ID us linked to this mobile number [protected] .

I keep in receiving mails and messages, personally visited your services center at Dr. A.S.Rao Nagar, Hyderabad, called the customer care to update records but none of my efforts seems to be attended to.

If this is not resolved then i will ensure this is put up in Newspaper. I hope this time my request will be attended to.

Regards,

Mula Gopalakrishna Kiran Paul
My numbers in contract are [protected]/ [protected]

Dear service team,

Hi, this is Mr. Ganapathy from chennai having airtel prepaid connection no. 0091-[protected]. Mr. Srinivasan from coimbatore gave his Sim and I used it for the last 3 years but the mobile was lost yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Regards
Ganapathy
Chennai

Mr. Sravankumar Pendota
bharti airtel limited

Sir,

Thank you very much for CLEARLY expressing your INABILITY to give any solution of my problem, because for the last two months (from 6th June 2016) I have only received only ASSURANCE and TIMELINES. Thank you very much again for not SATISFYING your customer IN TWO MONTHS.

Now please let me clear some thing too. As I said earlier that the problem started late June 2016, I made my first complain on 6th July 2016. On 7th July when your service Engineer called me and visited my place I FEEL REALLY PROUD FOR BEING WITH A NETWORK WHO CARES FOR THEIR CUSTOMERS. I actually didn't expect that so early. That person stayed my place for more than three hours and checked every single corner of my office and home. Finally he told me that a REPEATER should be installed at my office to rectify the problem and also informed me that he is sending mail to the Repeater Installation Team for that.

That has became HISTORY now. My PROUD also deflated like a balloon. Because on 23/07/2016 I got a SMS stating that "the concern related to your mobile has been resolved to your satisfaction", I stunt. However Again I made a complain on 24/7/2016 (Ref. No[protected], on 4/8/2016 (Ref No[protected], on 5/8/2016 (Ref. No[protected] but got no response from INDIA's most TRANSPARENT NETWORK AIRTEL.
On 19/08/2016 I send a mail to appellate team and west bengal nodal officer stating the above problem. Again the Ref. No started[protected] on 19/08/2016).

I have got SEVERAL phone calls from appellate team stating me that they are REALLY UNDERSTANDING my problem and will give solution within 48 hours / 2 days / 3 days etc. etc.

Finally today (02/09/2016) on 5:59pm I finally came to know from you that you don't have any "IMMEDIATE" solution for me. Oh GOD it took almost TWO MONTHS to say these few words.

But what should I do now. SHOULD I PAY FOR THE "SERVICE" WHICH I AM NOT RECEIVING. I PAY FOR FOUR AIRTEL MOBILE CONNECTIONS : 1. [protected], 2. [protected], 3. [protected] AND 4. [protected]. All of these numbers are suffering. Or SHOULD I SAY LIKE YOU --
"I regret I am unable PAY you THE BILL FOR the above MOBILE NUMBERS. I am afraid, I am unable to commit a timeline for THAT presently."

PLEASE DO INFORM YOUR BILLING TEAM NOT NO CHARGE THOSE NUMBERS AND ASK FOR ANY PAYMENT UNTIL AND UNLESS "AIRTEL" PROVIDE ANY SOLUTION TO THEIR NETWORK ISSUE SO THAT THEY CAN MAKE CALLS FROM THEIR HOME AND OFFICE.

I assure you that everything will be NORMAL as soon as as you provide me the SOLUTION.

Thanking you,

Koushik Bhattacharjee

On Fri, Sep 2, 2016 at 5:59 PM, wrote:

Dear Kaushik Bhattacharya,

Greetings from Airtel!

This is in reference to your email informing us about network coverage issues for your Airtel mobile number [protected].

As a follow up to our call, would like to share that your concern has been shared with our team and the same would be considered for our future network deployment.

While I understand that this can be bothering, I am unable to confirm a timeline for resolution at B.M.S. Computer, 110 Chandni Chawa, Barabazar, Burdwan, 713104.

However, I regret I am unable to provide you with an immediate solution at the above location. I am afraid, I am unable to commit a timeline for resolution presently.

Thank you for your understanding.

Yours sincerely
Sravankumar Pendota
bharti airtel limited

[protected]Replied Message[protected] From: appellate.[protected]@in.airtel.com To: [protected]@gmail.com Sent: 01/09/2016 04:56:07 PM Subject: Re: FWD: NOT GETTING SOLUTION AFTER SEVERAL COMPLAINTS Dear Kaushik Bhattacharya, Greetings from airtel! This is in reference to your email regarding Network issue for your Mobile number [protected]. As discussed over the phone on [protected], I would like to inform that, I have forwarded your concern regarding the Network issue to the respective department. Please be assured that, we will get back to you with an update within 48 hours. I seek your kind co-operation in this regards. For further queries, please do email. I will be delighted to assist you. Our effort has always been to provide enhanced customer experience. Customer touch points: Level 1: Customer care: 121/198 and [protected]@in.airtel.com, working hours - 24/7. Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Vaishnavi bharti airtel limited

[protected]Original Message[protected]
From: [protected]@gmail.com
To: appellate.[protected]@in.airtel.com
Cc:
Sent: 01/09/2016 02:21:30 PM
Subject: Re: FWD: NOT GETTING SOLUTION AFTER SEVERAL COMPLAINTS

STILL WAITING ...

On Wed, Aug 31, 2016 at 11:59 AM, wrote:

Dear Shailesh,

This is in reference to your email regarding network issue on your airtel number [protected].

Basis our discussion on [protected], this is to inform you that we are already working on your concern.

Further, our team will contact you within 24 working hours with an update on the same.

airtel regrets the inconvenience in this regard.

Customers touch points:

Level 1: Customer care: 121/198 and HYPERLINK "mailto:[protected]@in.airtel.com"[protected]@in.airtel.com, working hours - 24/7.

Level 2: Nodal Team: HYPERLINK "mailto:nodalofficer.[protected]@in.airtel.com"nodalofficer.[protected]@in.airte...⇄ and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday.

Level 3: Appellate Authority: HYPERLINK "mailto:appellate.[protected]@in.airtel.com"appellate.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday.

Please visit our website HYPERLINK "http://www.airtel.in"www.airtel.in for a range of products and services.

Yours sincerely

Gitanjali

bharti airtel limited

[protected]Replied Message[protected] From: HYPERLINK "mailto:appellate.[protected]@in.airtel.com"appellate.[protected]@in.airtel.com To: HYPERLINK "mailto:[protected]@gmail.com"[protected]@gmail.com Sent: 29/08/2016 11:32:44 AM Subject: Re: FWD: NOT GETTING SOLUTION AFTER SEVERAL COMPLAINTS Dear Koushik Bhattacharjee, Greetings from airtel! This is in reference to your email regarding network issue for your number [protected]. As discussed over the phone [protected], I would like to inform you that, I have forwarded your concern to the respective team and we are following the same with high priority. Further, we will get back to you within 48 hours. Our effort has always been to provide enhanced customer experience. Customer touch points: Level 1: Customer care: 121/198 and HYPERLINK "mailto:[protected]@in.airtel.com"[protected]@in.airtel.com, working hours - 24/7. Level 2: Nodal Team: HYPERLINK "mailto:nodalofficer.[protected]@in.airtel.com"nodalofficer.[protected]@in.airte...⇄ and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Level 3: Appellate Authority: HYPERLINK "mailto:appellate.[protected]@in.airtel.com"appellate.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Please visit our website HYPERLINK "http://www.airtel.in"www.airtel.in for a range of products and services. Yours sincerely Hemalatha S bharti airtel limited

[protected]Original Message[protected]

From: HYPERLINK "mailto:[protected]@gmail.com"[protected]@gmail.com

To: HYPERLINK "mailto:nodalofficer.[protected]@in.airtel.com"nodalofficer.[protected]@in.airte...⇄ "mailto:appellate.[protected]@in.airtel.com"­appellate.[protected]@in.airtel.co...⇄ "mailto:[protected]@airtel.com"121­@airtel.com

Cc:

Sent: 29/08/2016 11:19:03 AM

Subject: Fwd: Not getting solution after several complaints

Sir,

Reference to the attached mail, I got a call on 19th Aug from Appellate Team asking the same, which I am telling from 6th July 2016, and taken another complaint (Ref. No. 70931419, dated 19/08/2016) giving an assurance that the problem will be solved within 3 days.

I am very sorry to say that from 6th July 2016 till today, India's M

I have made my online recharge. recharge was not done but in my account the amout has been deducted. so kindly transfer the money to my account.Rs.150 has been deducted from my account. Kindly inform customer care to call my no

Respected Sir,
Mera naam Dalwinder Singh hai. Main Punjab ke Malout city main rehta hu. Mere pass airtel ka No. [protected] hai.[protected] ko mere mobile pe ek message show hua jisme likha tha 47 pe 47 or 95 pe 95 ka full talk time. Maine 95 ka recharge karva liya lekin mere ko full talk time ki bajaye 380 MB 3G/4G net balance mila 11 days ke liye jabki mujhe full talk time ki jaroorat thi. Maine customer care main phone kiya to unki taraf se koi santoshjanak jawab nahi mila or jab maine kaha ki apne kisi senior se baat karva do to vah taal matol karne lage or meri baat nahi karvaai. Sir mere yahan airtel ke 5 sim hai or main ab sabko port karne ki soch raha hu kayoki airtel ki taraf se main satisfy nahi hu or pata nahi kitne logon ke sath esa hua hoga. Sir meri aapse vinti hai ki esa karne walon ke against action liya jaye. Main yeh shikayat hindi main likh raha hu taki sab isko padh sake or jaan sake.
Ek baar sir phir aapse prarthna hai ki esa karne walon ke against action liya jaye.
Prarthi,
Dalwinder Singh
[protected]

Hello Admin,

I live in Kanchan Ganga Society, Monda Mouza, higna road, nagpur, Pin code: 441110. where we need Airtel tower.
The tower can provide coverage to all Town near by and our society, industries in the area and a huge residential population is also very well in the Line of Sight.

For any further information please contact:

Dharmendra kuril :[protected], [protected]
Airtel 4G data sim:[protected]
Email ID: dan.[protected]@gmail.com

My Airtel fixed line no [protected] is disconnected due to payment issue, I made payment on 20th August 2016 through net banking.I called to customer care on 28th August they inform me that connection is active but after that I made payment again on 31st August 2016 .After payment I called to customer care 2 times but no solution from them.
I face many problem due to unavailability on broadband to finish office work.
I request to reverse my extra payment from Airtel.
Thanks
R.S.Rana
[protected]

Myself airtel customer [protected], tried out porting to another network by generating UPC code. this time i got call from the customer care informing they will give me offer A2A 10ps/min and other mob 30ps/min which made me refuse the offer from other network and to continue in airtel. but they cheated me without giving any offers making me loss a good amount through calls which were very high rates. as i kept on calling expecting the offer to be activated. once i contacted the customer care executive they told me that they are not providing any such offers, which made me ask them to connect the top management. they made me waiting for 15 minutes and told that all are busy and will get back to me in 2 hours. but still now they are yet to respond.
utterly this is a cheating character from the largest open network.and the largest customer cheating network

Dear Sirs, my cell no [protected] is my Airtel prepaid SIM which was active still last few days. I stay abroad. And re charge regularly for SMS. Without any intimation, it has been disconnected . As most of my connection and network is having this no, would request the Airtel not to disconnect and allot to some once else. I have tried re- charging from India, through some one, now I am getting SMS but calls are not coming .pl rectify the error

My Airtel no is [protected], We have misplaced our sim due to some reason, and want the same no duplicate sim pls tell us what the procedure is to be follow to the duplicate sim of our this same Number.

Please tell me on my mail address:- [protected]@cavmc.net

PLS ISSUE US AS SOON AS POSSIBLE TO YOU.

Warm Regards,

CA VIJAY KUMAR AGGARWAL

VIJAY MUKESH & COMPANY
11, HARGOVIND ENCLAVE
NEW DELHI-92

Dear sir

my air tel mobile number is [protected] airtel fraud with me. my house number 1521 sector 23b pin 160023 this area airtel 4g signle very weak i rechard with 1496rupees 4g pack but 4g signel very weak in my area airtel open network show tower needed in my area but airtel not helped me please help me and refund my 1496rupees 4g pack amount

I have requested for port my old vodafone no. [protected] t new airtel postpaid. I have received msg by airtel that my vodafone sim port in to airtel . My old vodafone services deactivate but new airtel sim is not working... it is in out of service... so my main useful no. Has been off since 2 days. Pls solve the pblm immediately.
Thanks

Karan singh jatav

Recently I bought a new airtel 4G sim in August. It has been more than 15 day but the simcard has not been activated.

I was informed from the sim provider that it will be activated soon. But even after frequent visits, it is not activated.

I had submitted all the relevant documents for the same.

Please act onto this.

Kapildev Nanakwani (M: [protected])

As a part of Corporate connection, we are using Airtel network and facing the Signal issue at most of Prime / Major locations across Pune. I am talking about the outdoor locations only and forget about the inside of Office & home network. due to this, Lot of call drops (personal & business calls) and signal strength shows full but if any of my colleague calls me it says that the number is not reachable even with full signal strength. After raising Multiple complaints with Airtel, inspite of responding or addressing my complaints or concerns they are straight away closing the complaints. As a mob, we thought to Port out of Airtel and we want Airtel to address this concern as no one should face the issue. Coming to billing part, they are looting the customers like any thing, bill amounts are generated wrongly and if we chack the bill thoroughly and call the customer care then the excess amount they have charged would be waved off. Kindly note that this is not individual problem, majority of Airtel customers across the pune are facing this issue and to be sorted out immediately.