Airtel Complaints & Reviews

Airtel - Net on Phone — Connectivity / Download Problems

Dear Sir,

I recently subscribed to the Airtel Net on Phone (NOP) offer, a service that promised unlimited downloads on mobile phones.

To my surprise as soon as the service was activated I came to know that this service can only be used to browse web pages and that a file >2MB in size cannot be downloaded. Furthermore, the NOP service does not allow me to connect any of my applications e.g. Nimbuzz, Google Maps or even my email client.

What is the use of an unlimited connection if one cannot download any files more than 2MB in size and most importantly cannot connect any basic applications (like the ones mentioned above) which are the most standard of all in today's generation of smartphones.

THIS SERVICE IS A COMPLETE FRAUD AND ANYONE SUBSCRIBING TO THIS SHOULD READ MY MESSAGE FIRST AND DECIDE WHETHER TO GO FOR IT OR NOT

Its completely a fraud.

I too agree to this...
I can run opera although but not able to run google maps isn't really a good thing...


i would unsubscribe to this at the end of the month...


Too bad on airtel...

Airtel Mobile Service — network problem

I HAVE BEING COMPLAINING ABOUT VERY POOR NETWORK ON MY OFFICE AREA :CHANDNI CHOWK AND I LOGGED MY FIRST COMPLAIN ON 24 SEP(referece no.[protected]);second ON 6 OCT(ref no.[protected]) FOLLOWED ON 28 OCT(ref no.[protected]);But no action is taken yet.Not only me who is suffering this problem but all airtel users are facing the same .I have to beer lots of losses because of being inconnected. I aspect your coorperation to solve the problem . thanking you (mobile no.[protected])

they are making fool of their customers...charging high price for the service and providing the worst in return..do not use this service

Airtel — Harrassment via calls

Wanted to let the customer support at Airtel know that I am gettin harrassing calls from [protected] especially at 2 or 3 in the morning. I have no Idea who this person and why they are calling but they hang up. If Airtel doesn't do anything, I will have to make a police complaint. I am surprised that Airtel doesn't have any policies regarding harrasing calls. Please let me know what action you are taking at the earliest

Airtel — deactivation of landline even after payment of bill

dear
sir,
i have paid my landline bill of last two months,even then they have disconnected our landline and broadband connection,we have given many complaints but they are activating for one day and again disconnecting it we have been suffering a lot of it and they are harassing us

we will happy to seek your help to get out of this issue

Airtel — Harrassment Faced After Applying For New Connection

I have booked one internet connection from Airtel on 13th Dec 2010. My Form number is 2566437.
Executive (Arjun [protected]) has taken Rs. 1000 for one broadband connection and one additional phone line.
Since that day there was no update from their side on the status of this connection, i was the one who kept on following up with them. Ultimately on Saturday (18th Dec.) I got a call from Mr. Satish for the wiring, he then came at around 4.00 pm and after wiring he told me that the engineer will come in half an hour for the installation. After waiting for 2 and half hour I then call Mr. Arjun again but there was no response and i kep on waiting for the engineer. Then around 7.30 pm Arjun told me that he is not really aware of the situation and will try to get the update for me. There was no result still and I kep on waiting for any updates from their end. Then I got another Person contact details from Mr. Arjun, his name is Vikas [protected], who told me that due to some technical problems engineers would not be able to complete the installation today. SO AFTER WAITING FOR MORE THEN 4 HOURS I GOT THE ANSWER BACK THAT INSTALLATION CANNOT BE DONE TODAY.

On Monday (20th Dec) one person came for the installation and he only come up with one broadband connection WHEREAS I HAVE ALSO PAID FOR ONE ADDITIONAL PHONE LINE, and Mr. Vikas said that we have one line at the moment but we will get you the other phone line by next day.

Now today (22nd Dec.) i called him again and now he is saying that we do not have the update for the new line.

This was the most worst case I have ever seen and the amount of harassment and losses due to this problem. It was a clear indication that apart from irresponsibility, they have cheating us in a big way. Changing the statements every time I called them. i am still in shock and does not really know what to do of this suffering which i am getting from a well renowned company like Airtel.

Kindly look into the matter very urgently and seriously. Waiting for the advise further.

Saurabh Gupta
[protected]

AirTel — Harrassment by collections

Dear Madam/ Sir,

I received a bill from Airtel (number[protected] for which included call details to a premium number 5664466 for about 10 hours and consequently I was billed for INR 5,000 on the same. However, my calls to the said number lasted only about 15 minutes. Despite continuous follow-up with customer service team, there is no resolution on the same. Meanwhile, the collections team from Airtel is calling me regularly and even visited my home and threatened my wife in my absence !!

Everytime I say the same thing to the collections team - please ask your customer service team to call me and resolve my issue on the bill. But there is no response from their customer service team and I continue to be harrassed by their collections team.

Regards
Abhisek Tibrewal
M: +[protected]
Flat no 506, Jain Heights,
Hennur Main Road, Hennur
Bangalore - 560043

Mr Rakesh,

I am amazed at the speed with which you guys always come back stating "i am pleased to inform your complaint is resolved". This was exactly the kind of response I received after I complained on your website. I am curious to know what you mean by complaint resolution? Does sending a mail "this is an automatic mail. We will revert in 2 working days" classify as complaint resolution. Or a further mail stating "we regret we are right and you are wrong. We value you as our customer" classify as compliant resolution? Because thats the exact reply I have received from airtel so far !!
1. My bill issue is far from resolved.
2. Harrassment from your collection team continued till last week when fed up I paid the inflated bill amount
3. Obviously there has not been a single call from customer service team to understand and address my issue.
By far, I must say, this is the worst organisation in customer service that I have encountered.

AirTel — Phone is not working after paid bill

My Phone and Internet service stooped by AIRTEL after paid all bill. They always say will start tomorrow.

Dear Rakesh

This is complain details:

PHONE AND BROADBAND IS NOT WORKING [|BAL|Qrc4618715|]

****** First Mail from your Excutive****************************

Dear Customer,

Ref: Email dated[protected], concern regarding service restoration for airtel landline [protected].

Thank you for writing to airtel.
We would like to confirm that we had already registered a request with reference number 48169590. Our team is working on the same and the request will be resolved by twenty eighth June at twelve hours and fifteen minutes.
We seek your cooperation in this regard.
It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a very warm and fruitful association with you.
Please do write in for any further assistance.

warm regards
SuneelKumar P G
customer care executive
bharti airtel limited .

****** Second Mail from your Excutive****************************


Dear Customer,

Ref: Email dated[protected], concern regarding reactivation for airtel landline [protected].

Thank you for writing to airtel.

We regret the inconvience caused to you in this regard.

We would like to confirm that we had already registered a request with reference number 48175772. Our team is working on the same and the request will be resolved by fifth of July at eleven hours and thirty minutes.

We seek your cooperation in this regard.

It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a very warm and fruitful association with you.

Please do write in for any further assistance.

warm regards
SuneelKumar P G
customer care executive
bharti airtel limited .


Now YOU can check, how you are changing ...

Airtel Landline — Airtel landline harrasment service

Dear SirMadam,

Complaint Against Non Service-[protected]-49

have booked a connection for the name of People Power India Pvt LTd on 05th November 2011. Through your Vendor in Ghaziabad Staar Telelmedia Services , Company Executive Mr. Manish ([protected]) Comes at my premises and take cheque of Rs. 4000/- for New 8-connection in advance as per AIrtel Policy. with EpbAX connection and 16 lines on Desk with Free Installation. and told me Maximum 1000 Rs. Exp as internal Wiring already done in my office. But after long time and long waitup No body turnup and confirm me about connection status. Company executive also not picked my phone.

On 7th Dec one of the executive from STARR comes and fix Epbax and assure me Airtel will fix line within one or two days. I told him to complete internal wiring as when connection start we will use them from ist day. but they refuse and assure me we will done it in same day when airtel connection will start. After a wait of 10 days airtel start connection on 16th of December and his executive told me to tell call center that my phone are working Ok. I refuse to say ok and also my First Call with Cutomer Executive I refuse and told them that work is not done. After this he talked with his team leader Mr. Sunil [protected] and Mr. Sunil assure me that your work will be done by next day. On his assurance I have talked with Customer Care executive and told him Ok my phone lines are working fine. After 3 days no body turn up in my premises. then I make a call to Mr. Sunil he also made my con call with Mr. Manish in STARR both assure me my work will be done in next day. After Two days Mr. Vinay Sharma # [protected] comes in my office and told me your Internal lines are faulty you have to change this and told me 4 bundells of Cables for this which cost is approx 5 k accrording to me. In my office to senction amount more then 1K we have to take permision to higher authorties. I told him ok i will take the Permision from higher Authorities and told you to come back again. He assure me sir when you call me I will arrange my guy between 2 hours. On 27th Dec I have called him and told him to send your executive, Mr. Vinay Sharma assure me that today person is not available but he will reach in your premises by tomorrow at any cost. But from 27th to 30th Dec no body comes in my office as well as not picking my phone either by Mr. Vinay Sharma or Mr. Sunil . After this I have make a call from Landline then Mr. Vinay sharma then he pick the phone and refuse to complete task as month end.

I request you, kindly see my problem and confirm me why I pay Landline Bills which are fixed in one placewhich are useless for me.

I will not pay any rent which service i have not used and want also want compensation for my business loss as i already remove my existing BSNL lines and Airtel lines are not working.

If Airtel is unable to provide service, you can also close my connections.

Thanking you,

Mukesh Singhal
* This is mail which i have sent to [protected]@airtel.in on 30/12/2011. After this I have not received any response from them, I have sent the same mail to nodal officer on 7th Jan- No Response received yet. on 21/01/11 i have sent the same complaint to Appellate but no reply received yet.

Airtel — Harassment by Airtel over phone disconnection

I am being harassed by airtel guys for the past 6 months and absolutely no one in airtel is ready to help despite several mails, phone calls, visits to airtel offices, etc. Bharti Airtel, which claims to having the best telephone network and customer service in India, in reality probably has the worst customer service. When you require a new connection, they wag their tails in front of you, but when you need to disconnect your connection, they harass you for months. So I thought of sharing my plight with you guys so that you can understand what Airtel is all about. Here’s a list of mails I have been writing to airtel and their useless responses:

—–Original Message—–

From: ********

Sent: Tuesday, November 25, 2008 10:24 PM

To: ‘Care NCR Airteltelephone’

Cc: ‘Mark.[protected]@airtel.in’; ‘nodal.[protected]@airtel.in’

Subject: RE: Land line number issues. Please read in detail.

I am now seriously fed-up with the kind of tactics airtel is using to harass customers like me. When you need a new connection, airtel guys are all so helpful, but in genuine cases of disconnection, I am being constantly harassed by your agents and so called lawyers from Patiala house court for the past four months. Guys call from numbers like [protected] and [protected] and start abusing me with very foul words, proof of which I have in call recordings with me. You must understand that I have been an airtel customer for around four years now, and the phone number in contention now was used by me for more than 3 years and I always paid more than Rs. 3000 Per month and on time.

This mail contains as proof of all the correspondence that I had with you guys. I hope somebody from airtel this time will sit down and study this mail in detail instead of just sending me an auto-generated reply mail.

As you can read below, I was given cancellation request numbers as 430248 and 430253 for my airtel connections 012043***** and 012041***** on 5th of September. I was also told that my concern regarding bill for Airtel connection 012043***** has been registered with you guys and the same will be addressed within 8 working hours. The reference number was 11359974. Obviously, nothing happened to that concern of mine.

Anyways, on the 24th of September, I paid an amount of Rs. 2300 via ICICI bank check number 16**** as full & final payment for 012041*****, and on 30th Sep, I paid an amount of Rs. 4300 via ICICI Bank check number 16****. The payment receipts I got clearly mentions “Full & Final Payment”.

I sincerely hope that someone will look into this matter this time, and stop those calls from your agents to me. Frankly speaking, if I had time on my hands, I’d have moved to consumer courts long time back, but if you are still unable to resolve that, I’d be forced to move to consumer forums this time for sure.

Regards,

M**** A****

—– Original Message —–

From: ******

To: nodal.[protected]@airtel.in

Sent: Mon, 17 Nov 2008 11:54:46 +0530

Subject: Harrasment by your lawyers

Hi,

I applied for the disconnection of a landline number 0120-43**** in the monh of May’2008 as I was shifting homes. You guys took no concern of the request and did not disconnect the phone till late Aug. I then contacted you through e-mails and finally I think in Sep’08, the landline number was permanently closed.

The total bill on my account in the month of May’08, when I applied for disconnection, was around Rs. 4, 200. I asked you guys to deduct the Rs. 1, 000 which I had paid in advance when I initially took the connection. AS such, no one cared to do that. I still paid Rs. 4, 200 in Oct and got a full and final payment receipt from the executive which came to collect the payment.

Past few days I have started getting calls from your lawyers who claim to have filed a case against me in the Delhi patiala court. Today morning I received a call from someone claiming from Daryaganj police station and saying that a warrant has been issued against me. I am now getting sick and tired of your idiotic customer service and these tactics. I was using this landline number for more than 2 yrs and my bills were always in the range of Rs. 4000 and above. Not even one single time I defaulted on the payments. I have already made the payments which I was responsible for, and it’s in fact airtel’s responsibility to return the Rs. 1, 000 security deposit you guys took from me.

I request you to take immediate action and get this sorted out today, because I am uselessly getting harassed by your guys and if it continues to happen, i will move to the consumer courts very soon.

Regards,

M**** A****

—–Original Message—–

From: Mark.[protected]@airtel.in [mailto:Mark.[protected]@airtel.in]

Sent: Friday, September 05, 2008 3:20 PM

To: M**** A****

Subject: Re: Land line number issues.

Dear Mr. Anand,

Thank you for writing to Airtel Telemedia Services.

We are truly disappointed to learn that you have decided to surrender your Airtel connections 012043***** and 012041*****. We would be happy to do anything we can, to have you as a continued member of the Airtel family.

Your request has been registered with us, and one of our customer care

representatives shall be getting in touch with you shortly. The

cancellation request numbers are 430248 and 430253.

Also, we would like to inform you that your concern regarding bill for Airtel connection 012043***** has been registered with us. The same will be addressed within 8 working hours. The reference number is 11359974.

Further, we would like to inform you that there is an outstanding amount of

Rs.3748/- for Airtel connection 012041***** so we request you to kindly make the payment at the earliest.

We request you to reconsider your decision and give us an opportunity to continue serving you.

In case you require any further assistance, please

· Call us at 121 (Dial 4444121 from non Airtel numbers)

· E mail us at care.[protected]@airtel.in

· Fax us at [protected]

Warm Regards,

Anand Singh

Customer Care

(Embedded image moved to file: pic20305.jpg)

>>>>>>>>>>>>>>>>>>>>...⇄

Mail received from “M**** A****”

>>>>>>>>>>>>>>>>>>>>...⇄

Hi,

I was using airtel landline numbers, and there are a couple of issues I’d like to clear out:

1. I used the number, 0120-43**** for around 3 years, and never ever defaulted in payments. When I moved from my original address ******** in May’08 it took around 12 days for you guys to move the connection for me. 12 days without internet is huge for me and this also hampered my work a lot.

Unfortunately, that house did not suit me and I had to move again in the next month, July’08. This time instead of shifting the phone connection, I gave a request to cancel the number all together, and send me a full and final bill. I did this by calling to your customer support and placing a request. I remember that the outstanding bill amount at that time was around Rs. 4, 500 . But unfortunately, the connection was never stopped and the bills are still generating. I can prove that I haven’t used the number after 4th July, and am ready to pay whatever balance remains till the month of July after my initial deposit deductions and all, but I won’t pay for anything else you charge me with after June.

2. In the new home at **********, I got another connection 0120-41*****, which I got in just around 2 days in the first week of July’08, as opposed to your transfer time of 12 days. I paid for a wireless modem with this connection, while I received a router which was of no use to me. Anyways, the new house did not suit me as well, and I decided to re-shift to my original location *****. This time as well, I placed a request for cancellation of the number and asked them to send me a final bill, which again was not done.

On 28th Aug’08, I went to your airtel office to check the status on these two numbers, and they say they have no idea. They gave me a new reference number 40262856, but I have no idea what is that for.

I need you to look into this and get it all sorted out as soon as possible.

I have had enough trying to make your telephone representatives understand and no one actually does. If you do not understand as well, call me, or meet me. But I need you to finally sort this out ASAP.

Regards,

M**** A****

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.

The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively “Bharti Airtel Limited”), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

hey man ...i was also abused by these airtel people...what the it is ...very bad company...
airtel people are the most ... ill mannered people...

data entry job

Sir,
we Inform you that we want to disconnect that Mobile No.[protected] on 22/12/08 to Your Cuatomer care Department Talk With Shashi Request No.[protected] that time we have Credit Balance Rs.105.42/-
But The Send us Bill On January 2009 Than We Talk to your customer Care Talk With Ms. Shashi to Disconect That No & Don, t Send Us Bill Reqist No.20276442. then TheySend Us Bill Than We Talk to Rupoinder R.No.20693137 Coneection Is Disconnect But the send us bill RENTAL CHARGES THAT WE DONT, T LIKE TO PAY BECAUSE WE INFORM YOU ON DEC 2008 all these charges are rental charges we don't like to pay any amount

KULDEEP SINGH NEGI
[protected]
BB Voyage Pvt. Ltd.
V-23/8 DLF Phase -III,
Gurgaon - 122002
[protected]@airtelmail.in
[protected]@bbvoyageinde.com

To: ‘Care NCR Airteltelephone’

Cc: ‘Mark.[protected]@airtel.in’; ‘nodal.[protected]@airtel.in’

Subject: wrong billing for DSL charges

I am airtel broadband customer, currently using 250 plan with a night top up of rs 199, which entitles me to download unlimited data from 8 pm to 8 am. In my current monthly bill, they have stated that i downloaded 2.35 GB of data for which i am charged Rs. 2763, and the time when download started is 7.36 pm. Now i completely fail to understand that how can i download 2.35 Gb in those 24 minutes till 8 pm, because beyond that my data usage is free. This is a clear case of fradulent activity by Airtel broadband. ther is false billing in their programme, as they have billed for all data downloaded in the free downloading time also. I have called up customer care 5 times, and every time i had new complaint number


[protected]

[protected]

25418524

25208126

Everytime when i call again to enuire if my query is resolved, there answer is, sir we have checked data usage is from your side, someone please tell these that i am not denying that data usage is from my side, but it is in free download period 8 pm to 8 am. I am now seriously fed-up with the kind of tactics airtel is using to harass customers like me. i am writing this in last hope that uery is resolved, otherwise i will have to discontinue with airtel broadband services.


SUSHMA MITTAL

TEL NO; 43011882

Airtel Landline — Harrassment over disconnnection of landline

Hi

Please find the list of case numbers I have registered since 17th Dec 2009 for cancellation of my ph no:[protected]

[protected]
[protected]
[protected]
[protected]
5) 940762
6) 898138
[protected]

Every time I call up on customer care the rental is seized and then I receive a call from retention team, The number is[protected]. The person I have spoken to are Mr. Pankaj and Mr Aditya

I confirm to retention teaqm that I do not want the above mentioned phone line connection. But after a few days the line is reactivated again stating that customer wants to continue the connection.

I have written to customer care also on numerous occasions and everytime I get an assurance that someone will look into the matter..If someone is reading this please take some necessary action.

Thanks
Amit Rai Ahuja
[protected]

We don't need your apology we need action on this. after all Airtel has employed educated class of people then y r they behaving like an uneducated person.

airtel land line — disconnect my landline

Dear Sir/Madam,

I already surrender my landline Phone No.[protected]rd may 2010 but your generate the monthly bill. so i don't pay bill. your tellicaller distup me.

with regards,
D.SARAVANAN
[protected]

We are very happy to using airtel land line but due to technical problem we are facing a lot problem now a days. Our landline Is totally dead since last days done complain to customer care but didn't get any response.We want to keep this facility continue so pleas do something in this matter otherwise now we have to think over it.

Airtel Landline — Cancellation of Fixed line

Dear Sir,

It is to inform you that I have registered a complaint for cancellation of my Airtel Fixedline no.[protected] on 14th feb 2011. I got an assurance from the company that the fixed line will be cancelled within one week. But till now, the same has not been cancelled. They are unnecessary increasing the bills of the fixedline & continuously calling us daily for payments. We have even accepted to pay all the call charges minus rent as agreed with the service provider, but thay are not coming to cancel the same. we have registered the complaint so many times & even got reference nos but in vain. The customer care people daily gives the assurance that they will send somebody to clear all issues but right now no body has come. It has become a torture to us as every day somebody from cust care calls us for payments & everyday we have to give them explanations of the previous day. its been three months now but we have not got the fixedline cancelled. Pls do the needful at the earliest.
Regards
Rajan Juneja
[protected]

Dear Mr.Rakesh Ranga

we have been hearing this comment for last three months that your team is working on a resolution but nobody has visited us for resolution till now. We have been giving the complaints so many times & we have got so many reference numbers against our complaints but nobody turned down. please arrange to send somebody for taking back the fixed line connection & resolve your bills minus rentals as agreed by customer service at the earliest.

I shall be very greatful to you if you resolve this issue asap.

Thanks
Rajan Juneja
[protected]

Airtel Landline — harasment

[protected] i m getting harrasment call from this number and they talking in abusive language.
they r saying they r recovery agency of the said co.
i dont hav any dues of any co.

hello,
i am executive officer in the Govt. office and i was harassed by some person by airtel land line no [protected] and [protected], when i call back, i was informed that "this belong to PCO". and when i ask about address, they r not telling me. can u please tell me the address of this PCO, because i think by knowing the location, i can find the person (may be some known person is doing this). please provide me the address of these nos (both belong to same PCO).
thanking You.
avadhesh
[protected]@yahoo.com

Airtel landline phone — harrasment

From last few days im getting a call frm airtel to pay landline bill ...i dont have any landline connection evn i dnt have any connection with airtel at all ...frm day one im using vodafone...MR PARVESH has given my ph no.against the landline no. no is[protected] and i dnt knw any PARVESH. many times i have filed comlaints i had a talk with MR MAYURwho is senior in airtel and he said now u wl nt receive any call.. but evn thn aiertel is disturbing me.......my first complaint no. is 51951490 and last complaint on 25 dec its no is 61309788...im getting harrasment... if i wl nt get a solution thn i will file a complaint in police station

Airtel — Bill Paid but not credited

I paid (2500 & 4500) bill for two numbers ([protected] & [protected]) respectively on 21/10/08 through my friends debit card. i was been told that it will be credited in 48 hours. But it has not been credited till date. i kept on lodging complaint with Airtel Cusotmer care and they kept on giving me some or other date. but nothing has not been done till date. In addition to this they keep on sending messages and calling me to make the payment for enjoying the uninterrupted services and interrupt in my day to day schedule. Due to this i am not able to work properly at my work place too.
This is really harrassing and embaracing. Now the level of inconvenience is causing mental trauma. Please provide us with some proper remedy so that such service providers learn a good lesson that the level of service which is expected from such reputed service provider is very high and if they cause inconvenience and harrass cusotmers then they will not be spared.
I hope i get the proper remedy.

Airtel Postpaid — payment not credited

from last six months i m suffering this problem
every 2 of the month my cheque has been passed from bank
but airtel company never credited amounted

Airtel — WORST Service by MOHAMMED in AIRTEL

Hi iam pradeep I call to airtel customer for asking why has been activated hellotune without my notice by detecting balance
MOHAMMED iam telling WORST guy in service and this guy even dont know manners to talk
He will lost all custmoers by this
Plz remove this from job and tell him to learn manners
Now I need an explaination from airtel management.

I am having two prepaid connections [protected]&[protected].The former number is activated with airtel radio services and latter with chat friends and also IPL scores update without request. These services are not needed to me.I request you, hereafter pl don't add any additional cost services without order.
Thanking you

Yours
M.Shanmugam

my no. is [protected]
my sim is not catching the signals...

Hallo Sir/Mam,
Once again. I m a prepaid user of “AIRTEL SIM” card No. “ [protected] “. I have been using it more than one and a half year. Today when I checked then I found that my balance is deducted by Rs. 1/ .I contacted to customer care they replied that this has been occurring due to activation of some meassage pack and he cut the call. I gain called and told that I have not activated this, but he continued to reply the same when I demended to transfer the call to the Manager he again cut the call. I could not understand what is this?. unfortunately I found it today that my balance has been debited everyday . I called them at about 8:20, on 1st April.
I want to ask why can any one activate some services and deduct the balance without the consent of customer. This is not the 1st time. This is not the case of rupee deduction but it is a case of extremely suffocated inconvenience which is repeated again and again. I THINK THIS IS A BLUNT GUNDAGARDI OF AIRTEL TOWARDS ITS CUTOMER. ITS CUTOMER CARE CENRE IS NOTHING BUT REVENUE GENERATION THROUGH GUNDAGARDI AT CUTOMER”S COST.
From,
[protected]

I agree that Airtel is not customer -friendly. My wife was asked to go for a pre-paid connection for the Blackberry she has ( [protected]) under Rs 899 scheme. That was done a week ago and it has not been activated yet.. Now the Airtel executives say that prepaid connection was not the right one, it should have been post-paid. The prepaid connection was suggested by the Airtel team and now they are washing their hands off asking us to wait for " 48 hours", "72 hours" etc. One of the executives mentioned that the money paid cannot be returned, instead it may adjusted for calls !!!. When we paid the money it was a contract that Airtle will activate the Blackberry. If the contract is not fulfilled then the money paid for the contract should be returned, no questions asked. It looks as if, because of its size Airtel has started behaving like a PSU. UNFORTUNATE. I would write to Airtel Delhi outlining the entire situation and naming the executives who are driving us from pillar to post, passing the buck to one another. I have been asked to wait till monday. Let us see

I was using your service from last 10 month. But I am not happy with your customer care. First of thing they don't have knowledge of all your systems. I facing lot of problem with your V.C. card which was provided by me at the time of installation. The card is faulty. In this regard I have complained to customer care, But they are not understanding my problem.

Airtel — non receipt of receipt of payment through online

Sir,
On 03.11.09, I had made the payment of my mobile bill amounting to Rs. 570/- through online, but Airtel has not issued any receipt of that payment. Accordingly I contacted their customer care(121),
they told me that there is no provision of sending the receipt, only bank transaction is the prof that the payment has been made.Whereas other companies are issuing the receipt of online payments such as MTNL, LIC etc. In order to claim that particular bill a proper receipt is required, kindly provide the same, so that i may claim the bill from my office. My mobile no. is [protected].

Please send me a mobile bill for the month of September & my mobile no.[protected]

Airtel Prepaid — unexplainable charges

respected sir im sweta dwivedi from bidar karnataka and my cell no is [protected]. i want to know my VAS usage and outgoing calls and messages since 29mar09 till today i feel im being charged more without any reasons sir im ay please be mailed my billing details pls. seaks ur kind attention and neccessary action in fast track

This company is a SCAM. Write to the Economic Times and let investors know what is going on. The company has cheated lots of customers by subscribing them to VAS services and without their requesting them, and then refusing to stop the services and refusing to refund the money.

Airtel is run by a bunch of CROOKS.

I am from Delhi and mobile No.is [protected]. I got a message yesterday morning that Rs.30/- will be deducted for a service called Air tel talkies which I have never heard or subscribed and finds no time for such a service. Accordingly, de-activation was made by me and the return mail was received. Surprisingly, by evening I have noticed that Rs.30/- is dedeucted from my A/C. Upon this, I have called the call centre personal and he told that he will place the request for retreval of the money. But later it is found that again a sum of Rs.30/- is again deducted. Thus a total sum of Rs.60/- has been deducted so far without resloving the matter. Kindly do the needfull

complaint to noda officer of airtel

BSNL — Unable to receive msg from Airtel Network

Since,i ported my number [protected] from Docomo to bsnl again,i am unable to recieve any msg from Airtel numbers all over india but i am able to send them msgs on airtel nos.
There is no such problem with any other network.

Airtel — unnecessarly Rs.99 taken by airtel

I don't want airtel WAP connection. I got some message from wap.mobifun.in. I wrongly pressed my button.because of that reason, i got message like Rs 99 reducted for airtel wap. Truly speaking without any notification sending some messages and detecting some money is rediculas serive. please return back my Rs.99.I highly dissappointed with this Airtel servies.My number is [protected].

U r absolutely rite.i lost rs.99 today.dose fellows send me a service msg abt games @ low price.4 furthr instruction i clickd d link and my 99 rupees just vanished 2 thin air .i thnk v d customers should unite and crack d airtel network.airtel services realy suck.