Airtel Complaints & Reviews

Hello,

My name is Imran Kazi and I have a Billing card from Airtel Mumbai. I have been using this number since June 05 (almost 2 ½ Yrs).
I am really disappointed to see so many problems for last 4-5 months.

I am in 299 Hi Alex Plan where my first 299 local calls are at 30 Ps and from 300 local calls 50 Ps. I do not have a very high usage for last 2 yrs.
Only if I had used STD calls my bill...

In most of the cases(NOP, MO) they don't activate within time and cc executives can't tell it is really activated or not. I rechaged twice for a2a free talktime but they cheated me n did't given it. poor airtel!...

I activated the mobile office package from my airtel connection for which only Rs 99.00 should have been deducted from my available balance but to my surprise an additional 60 was deducted from my account. When I called the customer care executive they couldnot give me any proper feedback.
The case was not once but this happened twice. Firstly on January 4th I activated the internet offer and RS 60 extra was deducted.Again after consulting...

I am staying at dombivli, thane district and my no. is [protected]. After getting activated my airtel sim card, person from airtel verification department visited my home without intimation during working hours and also without any intimation disconnected the mobile service by quoting verification failure. Repeated complaints have been put up through customer care centre with timings available at home, but verification team of my area visited...

I m a user of landline no [protected] , I would like to share tht I m not happy with the false services you as a airtel giving us. Last month I got my cheque back without any reason. In the letter, it was written tht there is correction in date but when I got cheque back there was no change or no correction, anyhow after having good fight with CS in Call centre tht has been resolve. Now this month new thing has come up about my tariff plan...

Sir,
I am having a cell phone with number - [protected]

Even with out making any call my balance being reduced .
the balnce was around 100/- Now it is 19/ -only
without making any call. I made call hardy for a sum of 10/- only.
customer care rep. does not give proper rseponce....

Hi,

My name is Ramesh Gopalakrishnan.I am having the airtel mobile numberLast november airtel has activated the hello tunes without my prior approval and they had deducted me my amount of RS 30 at the december.For the last two months ie from Oct 24 2007 to december 31 2007 i was out of station and i was not using this number.when i used my sim here i received the message of myamount deduction.


When...

Dear sir i am using airtel prepade mobile since from 10 months.Now airtel has reduced the call chaerges for local land line numbers in karnataka to 1 Rs.But till now i did not get that service to my mobile.i had called to call center about 5 time but therte was no use.Can you help me .My mobile no is +91-[protected]...

Hi,

I have a prepaid Airtel connection of Chandigarh. The local SMS charges are 0.10 Rs per SMS. During festival days, like New Year, Lohri, etc, the local SMS charges are increased to Rs 1 per SMS without any prior intimation.

This is a fraud practice

Regards,
Nitin...

Hi
i am sanjay shrivastava having airtel mobile number [protected] for bangalore circle , has lost my mobile today on 13th january 2008 at 8:00 PM so reaquesting you to stop the outgoing facility for this account

the details of my account is given below:----


Account No: [protected] Mobile No: [protected]

My Airtel Summary

Customer Name Sanjay Shrivastava...

Hi,
I own a Postpaid Mobile connection [protected] Bangalore No. I am in kolkata from 16th Dec after 8pm till now. I paid all amount fofr the bill generated for 20nd Dec2007.Means after that am on raoming. I can see right now that the unbilled amount is 7307. 2 days back I got a call from no. [protected] that the amount exceeds 15000(My credit limit is more 13000 something. and my call is barred now. yesterday I paid 8000 Rs....

I am with AirTel for the past 4 years and this is the kind of service they provide to esteemed customers, its the serious time to change the service provider. I have never delayed paying bills, I used to pay bills before I get the paper receipt. Still I have some or other complains about the service. At AirTel, Splendid Towers, I have submitted 2 requests, (Change of Owner & Change of Rate Plan to AES 249). I have submitted all the requested...

The airtel mobile is making people fools by its unwanted calls and hello tones. For the last six months, I am continuing writing them to disconnect hello tones from my phone [protected] but simply getting an auto reply from them that you will get the anwer of compalint within 24 hours, nothing is heard. They are continuing deducting the hello tone charges from my balance every months despite my complaint. Do such type of problems are created...

I had shifted my residential premises and requested for connection to be relocated. Airtel did honour that in a few days time after receiving all documentatins. Unfortunately since 6 months i had been trying to get the address changed so that i can receive bills on time and nothing happend. I escalated to their escalation dept., but everytime it was a blanket promise that the bills will reach the same day and apologies... frustrated i disconnected....

Hi


Previously I had applied for cancellation of connection([protected]) because I am moving abroad for 3 months, but I got a call from customer care officer that they will provide me 3 months rental free and also my chip is lost , so airtel will provide me new chip free of cost .

In that case I was agreed and happy to continue with the number, but till now I didn’t get any confirmation mail from...

Hi,

As i have raised the complaint before the extra validity time got extended but not yet recived the extra talk time for Rs.25. The reference complaint numbers [protected], [protected], [protected], [protected]. mobile number [protected].

I dont know why the service industry make the customers difficult to get the scheme which message by the service provider(Airtel).

Really fed up with the airtel...

I lost my prepaid sim few days back. I purchased duplicate sim from Airtel Gallery by 5 Jan 08, executive there told me , sim will be activated within 24 hrs. But it is not activated.I've registered my complaint 4 times , still my sim is not activated. Every time whn I talk to customer care executive he/she tell me this time ur sim will be surely activated within 24 hrs....

I could not able to receive international SMS for the past 2 months despite continious complaints made to Airtel.
Their customer service is poor that they are repeating the same answer,who ever it may be,everytime.Even i asked for a fax number so that i can send a written complaint.Alas! they dont have a fax number....

is high speed internet/edge available in bihar?i am an airtel prepaid mobile costmer and presently live at saharsa....

airtel would have introduced EDGE atleast in all the district headquarters in tamil nadu which will be very useful to the customers......