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Airtel reviews & complaints page 383

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R
Razack Mohd
Apr 8, 2020
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I was using my data at 10. Pm and saw it was nearly 700mb then i decided to downloaded a movie then the remaining data was nearly 200 and i was waiting to data to renew but after 12am my data didn't renewed instead it showed my yesterday's remaining data. I got a lot of work to do but only i was got that yesterday's remaining data please sole my problem.
Airtel customer support has been notified about the posted complaint.
My sim card is showing error from yesterday
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    Panktimehta98
    Apr 7, 2020
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    Website: Airtel

    I have recharged my airtel number [protected] from the myairtel app.
    The txn id[protected] was generated and my bank account was charged as well i have attached the screenshot of the bank transaction success email from my bank.

    My airtel account however was not recharged and the pack is not reflecting in my airtel account.

    Please help

    Regards
    Pankti mehta
    +1 photos
    Airtel customer support has been notified about the posted complaint.
    Apr 19, 2020
    Updated by Panktimehta98
    My account has still not been refunded with the amount. It has been over 8 days and I was assured a 7 day refund.

    Additionally I recharged my number for 45 rs right now. The amount was deducted but my sim wasn't recharged yet again.

    THIS IS GETTING OUT OF HAND AND I NEED HELP. THIS IS RIDICULOUS

    O have attached the screenshots of both the failed attempts to this complaint.

    Please resolve this.

    I need to get rid of my Airtel sim after this

    Apr 19, 2020
    Updated by Panktimehta98
    They keep showing me "payment pending" notification. Even after they deducted money from my account. !!!??

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      F
      Fariswani
      Apr 7, 2020
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      Website: Www.airtel.com

      I have paid bill tomy mobile number [protected] through airtel app using my debit card for rs. 49 on 7th april 2020 and received an sms from bank of money deducted. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.
      Airtel customer support has been notified about the posted complaint.
      I had recharged with 647 plan after I ported from jio to airtel on 21st of march but i haven't received any recharge and i dont have any plan activated on my Mobile number. As the country under lockdown I can't reach customer support or even the airtel retail stores.
      Please help me resolve this problem as I can't call anyone.
      Tarun Kodali's reply, Apr 3, 2020
      My mobile number:9398013002
      My email:[email protected]
      My 4g hotspotdevice Connection is not detected on any device. It stopped working after few months. Same sim is working on other broadband dongle.
      I don't want spotlight chanlas plz remove that chanlas I can't able to remove this 75 rupys plz remove
      Aman Prajapat's reply, Apr 2, 2020
      I don't want spotlight chanlas plz remove that chanlas I can't able to remove this 75 rupys plz remove
      Aman Prajapat's reply, Apr 2, 2020
      I don't want spotlight chanlas plz remove that chanlas I can't able to remove this 75 rupys plz remove
      The pack which we made was suddenly changed with only three channels running. All channels stopped working just after a week
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        A
        A.venkata rathnaiah
        from Pune, Maharashtra
        Apr 7, 2020
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        Address: Venkata Rathnaiah, Venkatagiri, AP

        I paid rs 449 through airtel app and sbi net banking for my airtel pre paid mobile recharge on 4-4-2020. Airtel txn id is[protected] and sbi ref id is igaikutjo2. But recharge did not success. My present pack expires today i. E on 7-4-2020. So today i again recharged for rs 399 through airtel app and sbi net banking. And it is successfully recharge. So please refund my amount rs 449.
        Airtel customer support has been notified about the posted complaint.
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          puru sood
          Apr 7, 2020
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          Hi. I have done 2 rec. 598 and 399 the amount has been deducted from my acc. And rev is not done assist needed as soon as possible.
          +1 photos
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            narasimharaokp
            from Hyderabad, Telangana
            Apr 7, 2020
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            Address: flat no 203,b block,green gold apts,malkajgiri,hyderabad

            I ma requesting airtel to provide the detail bill for incoming and out going for my postpaid number [protected]. 10th march 2020 to 7th april 2020
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              A
              andrewrajpaul_p
              Apr 7, 2020
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              Requested for new connection and airtel collected 3 months advance rental from me. Now they have not kept thier promiss. Promised for installation on saturday 4 apr and now we are in 7 apr and no sign of engineer.

              I have also requested for refund so i can change provider, even for that no response. What kind of company is this? Why they don't care about customer and they need only money?
              Landline : [protected]
              Airtel customer support has been notified about the posted complaint.
              My internet is not wroking from last 2 days there was show a question mark and show sign in ...and say to do recharge but i have my unlimited pack on airtel so slove this problem thankyou

              airtel fiber connection new request - Comment #3672857 - Image #0
              [protected] this number is block may airtal number is unblock
              I need my airtel itemised bill of number [protected]of 3-4 month on prioeity my email is [protected]@gmail.com
              I think Airtel has started testing some useless Automations. It abruptly blocked my sim and I not able to recharge either.
              Hello sir/Mam

              From past 2 months, I am facing network issues in airtel, still it's not resolved, had called airtel team too they said they are working on it but not sure when it will get resolved, 2 months almost over but not yet resolved

              No [protected]
              This is very bad
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                E
                Er Suraj Sartape
                Apr 7, 2020
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                Address: Junction Walchandnagar lasurne 413114

                I have changed mobile then also not coming incoming calls
                After that I changed sim same number new sim also not receiving incoming calls
                Also same as message incoming or outgoing calls are not working
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                  S
                  Shaludhi
                  Apr 7, 2020
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                  Address: Village chachian Po mastgarh tehsil Jawali district kangra himachal pradesh

                  Sir, in my village there is very poor network of 4g/3g network. Due to this we can not complete work from home. Please install new site tower in my village. There is no near tower in my village. Address —
                  Village - chachian 110, near - raja ka talab
                  Postoffice - mastgarh
                  Tehsil - jawali
                  District - kangra
                  State - himachal pradesh
                  Pincode - 176205
                  +1 photos
                  Airtel customer support has been notified about the posted complaint.
                  Hi, I missed my mobile number long back ago, I need to change my reg mobile number on my airtel dth . Pls help me.

                  thank you
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                    Nitin_Agrawal
                    from Vasai-Virar, Maharashtra
                    Apr 7, 2020
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                    These mobile companies are fooling & cheating the people in name of recharge. Suppose your prepaid plan is valid till 31st march & you have money in your mobile account. So your 28 days plan is valid till midnight of 31st march. So you leave it thinking that once you wake up on 1st april & you mobile services will not be active then will recharge it. But as mobile services are not active so you can't recharge also, so you are forced to recharge it on 31st march & your new 28 days plan starts from 31st march when your previous plan was also active till 31st march, so this way you lost 1 day from your previous plan & airtel got that benefit by cheating you this way. So basically you generally use services for 27 days of 28 days plan, but still pay for 28 days services.
                    Now if you didn't recharge on 31st march, as you have other ways to recharge your mobile on 1st april morning, but here also airtel cheats you by deducting money just to keep your incoming services active on your number for next 28 days & you also lose all the data accumulated till date. So here airtel gets benefit by cheating you this way. So to have your outgoing services & data services you need to shell out more money. First airtel services are not worth of money they take & over that airtel cheats people this way also. Trai should take strict actions on such companies cheating people in name of prepaid plans.
                    Airtel customer support has been notified about the posted complaint.
                    Dear sir

                    I wrongly recharge 1000 rs to Airtel DTH ID [protected] on 6th April 2020 TXN ID [protected] using airtel monay account [protected]. The correct account is [protected] pleas transfer the recharge to correct account

                    Thank you
                    Ahmed

                    mobile prepaid recharges - Comment #3672837 - Image #0
                    That's are no incoming calls and outgoing calls available for my number. The number is shown switched off.
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                      n2702
                      Apr 7, 2020
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                      I have made online payment to airtel for rs.2828 pre installation for 3 months on 19 march 2019 when their customer service guy reach my home. After they called me and said that we are unable to provide you service so we will refund your money. But till date (07/04/2020) no refund has been processed
                      +1 photos
                      Dear sir

                      i am user of airtel postpaid. and my number is [protected].
                      and this incoming calls stoped. and outgoing calls on.
                      and not recieved any msg.
                      calling time switched off show.
                      and i cannot contact from customer care no.
                      Email . First ask them to stop the billing cycle.
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                        tvk01july
                        Apr 7, 2020
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                        I have chosen Rs.598 pack and recharged my number using Airtel App. After enter the OTP, it says "Unable to process it" however the amount deducted from my account. I didn't received any sms from the airtel regarding the recharge. Tried to call Customer care, but no luck.
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                          Raju1414
                          Apr 7, 2020
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                          Address: Flat No - S1, Block - 44, Alok Vihar, Jamshedpur, Jharkhand

                          On 07 April we we process for 598₹ pack on [protected] airtel number, money deducted but the recharge was not done .
                          Txn ID is[protected]
                          Please make sure to look into this issue and help resolve it.
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                            medhatiwari14
                            Apr 7, 2020
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                            Address: H NO 260/31, Gali No. 75, Bock D,, Laxman Vihar Phase 2 GURGAON

                            From 7 days my internet is completely shut and even there are others phone around me having airtel sim and their internet are working properly. And from last day, i could not able to send phone messages to anyone. Actually, because of internet problem my all work is stuck. I found difficulty. Even i checked setting tool in mobile that if there is any problem, but it seems all good, so please solve my problem so that i can work.
                            It is the second time when a complaint about my message problem that i could able to send messages to anybody. At previously it was solved but again same problem is started.
                            Airtel customer support has been notified about the posted complaint.
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                              tejasinindia
                              from Bengaluru, Karnataka
                              Apr 7, 2020
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                              Address: All Over india

                              Hello

                              Last month, i had placed an request airtel internet connection and reference number for the same is caf number [protected] (Payment details enclosed). Airtel representative sundar ph [protected] told that you will get refund for the same due to no connection provided. I latter came to know that airtel doesn't provide refund nor does it take the complaint in this regard. I tried through all the means phone and email but they never speak to the topic. Why is that they dont confirm that they will not be billing me for not providing the services. I also requested for refund form which i can fill and submit it to get the entire amount refunded but non on the escalation officers are responding. Please call me on [protected] and help me in this regard. Can i expect response from the company to my email id [protected]@gmail.com. I can also show the list of correspondence made. Please ask airtel to provide complaint tracking number for this issue which is always being denned over the email and phone

                              Regards,
                              Tejas shah
                              +1 photos
                              Airtel customer support has been notified about the posted complaint.
                              Apr 07, 2020
                              Updated by tejasinindia
                              Airtel customer care called me from [protected] and [protected] started using abusive language. Is Airtel taking action on the same
                              Hello,

                              I still haven't received the refund amount as they have claimed to have send it to me. Then can provide proof for the same and that is also not been provided. It is not a good business practice.
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                                AnmolSaxena
                                Apr 8, 2020
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                                Hi, this is anmol saxena, currently in hyderabad got the issue suddenly on 2nd april -2020, with no service - emergency call only with my airtel sim no.[protected] but other airtel sim near me are working fine.
                                I open a sr complaint no. Using thanks app (Cogcl[protected]) on 2nd april and today is 8th. Currently is lock down, not sure when problem will be resolved. Please help.
                                Airtel customer support has been notified about the posted complaint.
                                Apr 08, 2020
                                Updated by AnmolSaxena
                                Please help its 6 days now, my all things depend on this
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                                  S
                                  Sxvxy
                                  Apr 6, 2020
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                                  I, sarthak chauhan a user of airtel postpaid service for the last 3 months, am not able to change my plan from platinum to silver subscription. I've looked upto all options and want to termiy my postpaid plan it it cannot be changed. I've looked upto airtel website and app but got no clear perspective in this matter.
                                  Please help me out regarding the same.
                                  Airtel customer support has been notified about the posted complaint.
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                                    shivamogga smitha
                                    Apr 6, 2020
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                                    Address: Pimple saudagar

                                    Hi,
                                    It's been more than 4 months i have started living in this area.
                                    In whole area the airtel signal is terrible
                                    Not a single strand of signal comes at my home. Though my society comes in bit inner area, the renowned reputed telecom provider shouldn't be this bad.
                                    We badly needs more airtel towers in pimple saudagar area, i have stopped calling people offline, for every damm otp i need to run to balcony or stretch my arms out of my window. Yeah it's quite a exercise but how much bad signal can get. It's my 1st humble request to airtel to work on this. Even heard that some jammers are there in this area, then how come other providers are getting signals??
                                    Airtel customer support has been notified about the posted complaint.
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                                      Sowmya Aishu
                                      Apr 6, 2020
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                                      Address: Chennai

                                      Hi,
                                      I have made the payment for installation of airtel broadband connection. I have made the payment on 26th march but still the connection is not done. When i try to reach the lady who followed up for connection, she simply doesn't reply or cuts the call. I have work from home option and this delay in installation is very irritating. No proper response from the persons. My application number is [protected].
                                      Airtel customer support has been notified about the posted complaint.
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                                        PYLA CHARANKUMAR 17BIT0006
                                        Apr 6, 2020
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                                        Trans id[protected] mobile no [protected]

                                        448 rupees deducted but no recharge or refund was done. Its a serious issue. Kindly take immediate action.

                                        Message received from airtel:

                                        Dear airtel customer, rs448.00 is no longer a valid recharge. Recharge with rs449 and enjoy truly unlimited local, std & roaming calls on any network, daily 2gb data and 100 sms. Pack valid for 56 days.. Trans id[protected].
                                        Airtel customer support has been notified about the posted complaint.
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