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Airtel Complaints & Reviews

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Last updated May 2, 2024
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21957
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Airtel reviews & complaints page 407

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H
harisangu
from Tezpur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of fastag. [case:4451630] [case:4479367] [case:4594890]

Address:B 185 URJANAGAR, NTPC TOWNSHIP JHANOR, Bharuch, Gujarat, 392215

I have purchased a fastag for my vehicle no gj16cn4479 through airtel payment bank on 06.11.2019 by txn id ft[protected]. As per their sms it is issued with fastag id 34161fa820328aa2020bb0a0 and dispatched on 16 nov. 2019. But, after more then 1 month the fastag neither delivered nor information of it till date. They are provided wrong tracking no of dtdc courier. I frequently complaint on their channel by mail and customer care no they...
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H
harisangu
from Tezpur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fwd: re: non delivery of fastag. [case:4451630] [case:4479367] [case:4594890]

I have purchased a fastag for my vehicle no gj16cn4479 through airtel payment bank on 06.11.2019 by txn id ft[protected]. As per their sms it is issued with fastag id 34161fa820328aa2020bb0a0 and dispatched on 16 nov. 2019. But, after more then 1 month the fastag neither delivered nor information of it till date. They are provided wrong tracking no of dtdc courier. I frequently complaint on their channel by mail and customer care no they...
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P
Pranjal2563
from Delhi, Delhi
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airtel fiber

Address:B-45 sector 93B, 201304

It's been 6 months i've been shifted to my home and requesting broadband for airtel everyone they response broadband is not available in my area here they're is no other broadband available here there are so many resodential plots. Airtel please provide your conection here.
Trust me there are a lot of resodential plots here
Sector 93b email me at [protected]@gmail.com for further details...
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C
Chittoor Praveen
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airtel wrong recharge done

Address:Chittoor, Andhra Pradesh, 517503

Hello sir,

While recharging my number by mistakenly i have entered wrong number and recharge is done amount is deducted from my account.

Could you please help me here. Appreciate your help here.

Wrong number: [protected]

Transaction id: [protected]

Amount: 296 rupees

Correct number: [protected]...
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D
dev meena
from Vapi, Gujarat
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internet speed and 4g network

Address:Dungarpur, Dungarpur, Rajasthan, 314001

I am unable to use the internet as internet speed is very slow and always there is problem regarding 4g network.. I have to switch the network mode to 2g to make a call. I have contacted many time on customer care but the issue remains the same. I have recharged my number with 1.4 gb/day but due to speed i can't use the same and my money got wasted. If it can't be solved i have to switch my network...
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Address:A-73, UPPER GROUND FLOOR, ASHA PARK, JHEEL PARK JAIL ROAD, Address3, New Delhi, Delhi, 110018

Please see my below issue, i am using airtel services from last 15 years and do not expect any fraudulent promises or forfeiting of my platinum benefits without any intimation.in my airtel app, it shows that i am eligible for following premium benefits, but surprisingly i am unable to use most these benefits (Refer attached screenshots). I never have deactivated my amazon prime membership, but customer care rep has said that i deactivated...
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V
vishalbob
from Tiruchirappalli, Tamil Nadu
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bb landline unserviceable

My airtel broadband landline no. Is[protected]

My landline is not working since my connection was updated to optical cable (3-4- wks ago).

Repeated complaints have failed to solve the problem. Engineers even told me to change my handset which i did to no benefit.

Am very dissatisfied as a customer.

Please take urgent corrective action....
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A
Anamika Ranjan
from Bengaluru, Karnataka
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tele verification number 59059 not working

Address:831001

I changed from prepaid to postpaid services. After porting the number inserting the new sim, i was supposed to call on 59059 for tele-verification with the which was sent in a message.
However, when i called today... The call is not going through. It displays that we were unable to process your request. I am missing out on all important calls. Kindly assist asap....
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B
Bharani Krishna Ponnaganti
from Delhi, Delhi
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amount not reflected in my postpaid account

Address:560077

Hello, on 4-nov-2019, i have cleared by postpaid bill amount of rs.1029, through airtel app using amzon wallet. But for unknown reasons the transaction had been split into 3 different transactions for rs. 343 each. And on 5 — nov-2019 two of these transactions are reversed saying duplicate. I. E., total amount of rs. 686. But this amount was not refunded into my amazon wallet. Many complaints are raised on this with customer care, nodal...
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C
CP Kamboj
from Doraha, Punjab
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my mobile is not recharged

Address:147002

Airtel — online recharge failed but amount deducted

I have recharged my mobile number [[protected]] through net banking for rs. 399 on 24th dec 2019 and received an sms with transaction reference [[protected] ]. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account....
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T
Tanmay Gaurkar
from Hassan, Karnataka
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sim not able to process recharge

Address:Shrinath boys hostel,near Mitaoe college Delhi phata alandi Pune, Pune, Maharashtra, 412105

I have port my idea sim to airtel recently but i am not able to recharge it through on-line transaction apps like paytm it shows my idea mob no details
My alternate phone number is [protected]
Email address [protected]@gmail.com
It shows failed transaction and i am not able to contact customer care due to the imsufficient balance.
Please resolve the issue asap...
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S
shelly s
from Mohali, Punjab
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bill already paid in november via paytm they added again

I have paid bill via paytm on 16th november, 2019 for two postpaid numbers one payment is made 116 rupees at 23:01 and second number bill payment made 23:04...
Airtel reference no for mobile number (977903xxxx) :[protected]
(9915032xxx):[protected]
I have made complaint to airtel on 13 th december customer care said it will resolved in 4 days nothing resolved then i called them back today after 7 days customer carver said...
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S
shelly s
from Mohali, Punjab
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bill paid and not updated on airtel

Address:144022

I have paid bill via paytm on 16th november, 2019 for two postpaid numbers one payment is made 116 rupees at 23:01 and second number bill payment made 23:04...
Airtel reference no for mobile number (977903xxxx) :[protected]
(9915032xxx):[protected]
I have made complaint to airtel on 13 th december customer care said it will resolved in 4 days nothing resolved then i called them back today after 7 days customer carver said...
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I
Indhira Priyadharshini
from Annigeri, Karnataka
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outgoing and sms to be active in this number;9150292722

Address:pollachi

Please active my mobile number [protected]. Give unlimited calls and sms.
Please remove the complaints and active my airtel mobile number. Please remove the blocking number [protected] please active in all unlimited calls and massages all type of services and helps please give to me. Peoples are give the complaints you will please remove and then active my sim card....
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N
nagalakshmig
from Chennai, Tamil Nadu
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money stuck in airtel payments bank wallet

I am able to add money to the wallet in airtel app. The problem started when i wanted to pay my electricity bill and i have added some money thinking that i can pay my bill but i cannot, airtel says that debit from this account is not allowed. I tried to use that money for recharges/dth recharge/anything, its not possible, basically they took all my money and locked it and i went to the nearest payments bank outlet and they didnt help me...
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T
Tejaswi Maganty
from Hyderabad, Telangana
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not able to recharge through retailer or online recharge or from airtel store

Address:560103

I am trying to recharge my mobile number from airtel app and retailer and i went to airtel store. But the recharge is not happening. I am trying from 3 days with airtel customer care and they say they have escalated. When i call the next day they say issue resolved but it been never getting resolved.in 2 days my service will also get disconnected. Such a pathetic experience i am having and no one is responsible for the customer issue. br...
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P
Pali Saab
from Jalandhar, Punjab
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recharge issue for rs79

Address:supoul bihar, 852125

Hello sir my airtel no is [protected] in bihar state i have facing a recharge issue from recharge amount of rs 79 /- i am recharge my number from net banking. Recharge successful from my net bankingand amount is debited in my account. But recharge not successful from airtel. I am calling to customer care to concern this matter but executive is tell me recharge not successful because i have screen short for the recharge and i am...
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S
srvijay2496
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

revert my recharge to correct number

Address:Coimbatore, Tamil Nadu

Sir,
I accidentally recharged the same number twice ([protected]) with amount 2398, please revert it to the correct number [protected] as fast as possible
Recharge amt: 2398
Wrong number [protected]
Correct number [protected]
Transaction id: [protected]
Please revert the amount back or help out in anyway possible, i had recharged the money visiting airtel.in....
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S
Sassikumar
from Changanacheri, Kerala
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change in broadband plan

Address:600119

I requested for change in broadband plan.My current plan is 799, from tis i lik to change for 999 plan. I paid extra amount rs.2000 for six months on Dec 8. But my plan didnt change. I tried to cal and mail regarding this, but my request is not solved. its been more than 15 days, but still no progress. I have mailed regarding this, and got a reply, that issue will resolve in 72hrs. But nothing happened. Likewise i mailed 4 times.When will...
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V
Vin1318
from Jalandhar, Punjab
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fastag still not delivered ordered through airtel

I had ordered my fastag through my airtel app on 1st dec and i have still not recieved fastag. It shows shipping on status since past 20 days. Although the same has been dispatched on 3rd dec as per message recieved on my mobile. The number 400 provided for helpline has no option register complaints and does not provide option to talk to customer care executive. I am unable to register my complaint anywhere hence raising the issue here. br...
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