Airtel Complaints & Reviews

It has been more than 3-4 days we booked airtel dth online payment was also done online, then also till 24 hours we didn't receive any call for installment or any other.
After escalating finally we receive dth at home.
Still the issues was not addressed properly, till date set top box is not working person was left house saying another person will come for installment.
After calling again & again another person come & he was also unable to solve the problem, still tv showing no signal.

Hoping the issues will solve at least today.

Before booking it was guaranteed that after booking air tel installment will be done next day, highly dis satisfied.

Hi team,

I am user of [protected], ashok kumar gupta and my sim got failed recently and when i visited your airtel store (Madhu vihar location), they informed me that they couldn't re-issue the prepaid sim of the same number as my name name was not reflecting in their system and if i want the same number hence i can only go for the postpaid connection.
So, i asked them to update the fields, to which they said, they cannot do it in case of prepaid connection.
When i asked them about the charges for the conversion of my prepaid sim to postpaid connection to which they said, inr 250 for sim issue charges and minimum plan of inr 499, that too need to be used for at-least 4 months before it can be converted again into a prepaid connection.

So, i basically been charged for inr 250 + inr 499 *4 (4 month usage) + taxes

Approx = inr 2605 for 4 month o[censored]sage, where on the other hand i normally charge for inr 458 of 3 month unlimited calls etc.

Indirectly airtel forced me into a postpaid connection user. Which i never wanted to be.

Please advise, what shall i do to for loss i am in now?

Thanks,

Regards,

Ashok gupta
[protected]
Secondary number [protected]

On 26th aug 2019 i recharged my airtel no. With a pack value of rs 448 in which an amount of rs. Deducted from my account and then a notification came that payment failed and i would get my refund within 2 days. But it has been 9 days already but i haven't received my money yet. I contact customer care but they are also unable to help me. Now i am scared of recharging my no. Again. Plz resolve my problem as soon as possible.

My name is Amit Kumar Sharma
I submitted a port request in airtel and on the 27th of august my Idea sim stop working, I got a welcome message from airtel and also got a message to call on verification. Today is the 8th day and I am continuing the call to airtel verification department but getting a reply your details not update please call after 4 hrs or contact to airtel store, Daily I am going to airtel store and they don't have any solution, always they told we had raised the complaint, your number will be started till the evening, But till now number is not started.

I have switched from idea to Airtel postpaid to prepaid.
number=[protected]

Please Help me to start my number

Dear Team,

Airtel 4G HOTSPOT is not working and currently after many complaints previously done. My wifi hotspot number is [protected]. It's difficult to continue this if this goes on.Also how show we contact airtel incase we don't have airtel connection for mobile services . It's getting difficult day by day to have airtel for 4G services.

Hi
I noticed that on 2nd august and 2nd september 2019, and amount of rs. 470 each has been charged on my credit card in the name of airtel.in (Pgsi). I have not authorised this amount at any point.
I sent several emails to airtel payment banking and airtel and they do not have any record of this amount being taken in my name. Not sure who is misusing this. For now, i have blocked my card, but i would like airtel to refund the amount of rs. 940 and ensure that no further payments are charged.

I have recharged my mobile number [protected] through net banking for rs. 199 on 3rd sep 2019 and received an sms with transaction reference # igagxnkrw0 and airtel1/del/prepaid txn #[protected] of rs. 199. Bank transaction was completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Regards
Azhar iqbal

We are facing acute problem of very poor airtel signal in our home: flat no. H-404, indian oil apartments, c-58/23, sector-62, noida (U. P.) - 201301. This problem has aggravated for the last 3 months. We are having 5 airtel mobile connections in our home (1 post paid: [protected] and 4 pre-paid: [protected], [protected], [protected], [protected]). We are not able to talk to anyone properly over mobile from our homes as the signal is very weak. The internet on the mobiles does not work at all. We have to come out of our home for talking to someone over mobile as well as for working on mobile internet.
Complaints have been lodged twice with airtel 12118 (Service request no.[protected] on 25.8.19 & again service request no.[protected] on 31.8.19). The complaints closed both times without any action. We are continuing with the same problem).
It is requested to kindly look into the problem and resolve the issue of poor airtel signal in our home. We will be forced to switch over to other service provider if the problem is not resolve in next 5 days.

My village area in always net and calling problem.
Main reason of this problem, airtel tour operator off ganerator & system of tour daily for save and sell oil in black market its problem is very long time to coming i requisted to you please regard them if you can, t regard then i will write a letter prime minister for this subject. My contact no [protected]

I have submitted so many complaints regarding the slowness / internet not working complaints but I have not yet received any proper update on ticket even not resolved slowness issue.
I usually recharge with more than 500 rupees for 81 to 84 day net use but I loss without using net due to slowness around 2 gb per day. Could you please help to resolve such issue without closing ticket proper update.

Dear sir,
I have purchased a internet pack from airtel of Rs. 48 on 11 Aug 2019, against transaction id- N1908110005326059992350, against my airtel no - [protected], but till date I am unable to use internet .
in this regard I have complained several times for they are not listening to my complain

so please help me sir.

I want that a case may be register against harashment by airtel company
regards Satnam singh AUjla
m- [protected]

Hi,

I am airtel dth consumer with consumer number [protected] and had selected my package as per new trai rules. Every 10-15 days a error message of no signal occurs and that remains constantly while the other channels are in proper state and with proper signal strength. The customers care executives don't help in solving the issue in any way.

Now since other channels can be viewed properly there's is definitely a problem a airtel end not the problem with my set top box. Why should i pay rs. 150 as service charge for airtel dth fault.

I had carried out research and found there are many customers who are facing similar problem. I want airtel to fix this as soon as possible without any service charge

I have been charged on incorrect pack. I had called the customer care to deactivate my international roaming pack on 28 July morning. They have still charged me for it saying it got activated in 3 mins of calling.
How is it possible for the international roaming pack to get activated within 3 mins of calling if the call is made from inside India in bangalore.

Total bill is extra by Rs 4000 approx.
Please look into this issue.
I have been using my number for around 8 years now and don’t expect this kind of service from airtel

Recently i have been getting calls from some unknown source. On the screen of my phone the caller information was displayed as "private number". Even the software "true caller" was not able to identify it or block it. When i went to airtel store for the same, they told me that some higher authorities like cbi or raw are calling you for confirming some details. I was also told that there is no issue in picking up the call. I want to know that if i pick up the call in future, and something happens, will airtel be responsible for the same or not?

My airtel sim is showing no service in my iphone since the last two days.. When i kept the sim in other phone it is working though... Then i thought it was hardware problem but i tried another sim, which showed full range... I tried many methods like aeroplane method, switch-on and off... But no use... When i checked online they mentioned to go to the carrier settings in iphone but my screen is blank when i open that settings.. The sim works fine and can be used for calling in other phone model but not working in my iphone6.. I dont know whats the issue.. The sim or the phone.. Cause when i used different sim phones working and airtel sim in another phone, sim is working.. Please help

Im facing this problem about 3 months ago,
When i finish my daily data, here also a offer to boost data with rs 48/- (3 gb data) and this validity belongs to our monthly pack validity, i tried so many times, i think i lost morethan 12 gb, i can't use this data balance, don't know why.
I try to contact customer care, and tell about the issue that i'm facing,
They tell me that it will be fine and u can use ur data balance within 24 hours,
I was call them so many times but no use,
They are cheating me
When i purchase this pack of 48 rupees..,
In my airtel app i can see this data balance in my airtel application account
But i can't use this
Im irritated this because of the last flood in kerala,
Im also a volunteer in kerala floods
That time i want data connection for evrything,
For help others and sending the needs of peoples to the authorites..
But that time airtel behaving the same to me..
I forgive that
But now its still they doing the same
Am not only the person who facing this problem
Or the victim of the case.
The airtel telecom is utilizing peopel's silence
And doing froudster things to customers,
I want to complaint about this to the consumer court in india
Im also a working employee
No one will give money to me for free
I have more value for my money
Im requesting to the consumer court to help me please
This is my contact number [protected]
Thankyou

1 month back the speed of internet was amazing but as the users increased in our college the speed is reduced and now we even can’t browse online sometimes!! Please install a tower here for the fast 4g speed!

As we all shifted from jio to airtel for better experience but now we are having same problem from last 1 month & if the problem is not resolved we have to port in other mobile network!

I am facing low internet connectivity in my area, unable to use internet especially in my room, also the voice call is not efficient. The network keeps on fluctuating from 2g to 3g. I am residing in a hostel where other users also faces the same problem.
Regarding this i have made complaints two times but no action has been taken to resolve the issue. If you cannot provide good and satisfactory service then you should not ask people to port their numbers to airtel.
[protected]
Rajat lilhare

Even though having a 4g mobile i was unable to use volte and after calling customer care and addressing them issue they said that this will be solved in 3 days. It's been 6 days and i'm experiencing the issue still. I call them up several times because i face a large number of call drops and as a medical student this harasses me during my postings. Kindly help me solve this issue

Hi,

I had taken airtel dth connection for which today is the last day to cover warranty.
Now when i call airtel customer care and tried to raise complaint regarding this. They are telling only 360 days they consider for one year warranty. Does one year means 360 days?
Finally they want money to repair the setup.
The way they talk was really rough and un expected.

Please help me to get my device repaired.

My registered mobile no. [protected]