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@tul1
from Noida, Uttar Pradesh
Sep 2, 2019
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Address: Sector E nandbag indore, Indore, Madhya Pradesh, 452015

I have submitted so many complaints regarding the slowness / internet not working complaints but I have not yet received any proper update on ticket even not resolved slowness issue.
I usually recharge with more than 500 rupees for 81 to 84 day net use but I loss without using net due to slowness around 2 gb per day. Could you please help to resolve such issue without closing ticket proper update.
Airtel customer support has been notified about the posted complaint.
Nov 05, 2019
Updated by @tul1
Still same issue. Not yet resolved then why it has been marked as resolved.
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    Satnam Singh Aujla
    from Siwan, Bihar
    Sep 2, 2019
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    Address: d/40, Jharsuguda, Odisha, 768233
    Website: airtel

    Dear sir,
    I have purchased a internet pack from airtel of Rs. 48 on 11 Aug 2019, against transaction id- N1908110005326059992350, against my airtel no - [protected], but till date I am unable to use internet .
    in this regard I have complained several times for they are not listening to my complain

    so please help me sir.

    I want that a case may be register against harashment by airtel company
    regards Satnam singh AUjla
    m- [protected]
    Airtel customer support has been notified about the posted complaint.
    Transaction Id[protected]
    Date of transaction- 15 August 2019
    Rupees of transition failed- 499
    Mobile No-[protected]
    Bad internet connection at some time then I will change my network
    Airtel DTH HD dish mera garpe nahi aaya koi kal mene book Kaya that 450 Rupesh pay bhi kordeya hu mene ordar no CDT[protected]
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      A
      Abhijeet002
      from Mumbai, Maharashtra
      Sep 2, 2019
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      Address: Hoodi, 560048

      Hi,

      I am airtel dth consumer with consumer number [protected] and had selected my package as per new trai rules. Every 10-15 days a error message of no signal occurs and that remains constantly while the other channels are in proper state and with proper signal strength. The customers care executives don't help in solving the issue in any way.

      Now since other channels can be viewed properly there's is definitely a problem a airtel end not the problem with my set top box. Why should i pay rs. 150 as service charge for airtel dth fault.

      I had carried out research and found there are many customers who are facing similar problem. I want airtel to fix this as soon as possible without any service charge
      Airtel customer support has been notified about the posted complaint.
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        Anurika Goel
        from Mysore, Karnataka
        Sep 2, 2019
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        I have been charged on incorrect pack. I had called the customer care to deactivate my international roaming pack on 28 July morning. They have still charged me for it saying it got activated in 3 mins of calling.
        How is it possible for the international roaming pack to get activated within 3 mins of calling if the call is made from inside India in bangalore.

        Total bill is extra by Rs 4000 approx.
        Please look into this issue.
        I have been using my number for around 8 years now and don’t expect this kind of service from airtel
        Airtel customer support has been notified about the posted complaint.
        Sir my operation reference number[protected].i have done wrong recharge... My phone number on which I have done recharge [protected].plz refund my money as soon as possible.
        Hello, I am living in Rajendra Nagar, Nanded (MH)
        Airtel signal issue is a big problem here.
        Always signals are dropping, and hard to make phone calls.

        Please help ASAP
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          Apoorav Jhawar
          from Gurgaon, Haryana
          Sep 2, 2019
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          Address: Faridabad, Haryana, 121007

          Recently i have been getting calls from some unknown source. On the screen of my phone the caller information was displayed as "private number". Even the software "true caller" was not able to identify it or block it. When i went to airtel store for the same, they told me that some higher authorities like cbi or raw are calling you for confirming some details. I was also told that there is no issue in picking up the call. I want to know that if i pick up the call in future, and something happens, will airtel be responsible for the same or not?
          Airtel customer support has been notified about the posted complaint.
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            Nicky2906
            from Ernakulam, Kerala
            Sep 1, 2019
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            My airtel sim is showing no service in my iphone since the last two days.. When i kept the sim in other phone it is working though... Then i thought it was hardware problem but i tried another sim, which showed full range... I tried many methods like aeroplane method, switch-on and off... But no use... When i checked online they mentioned to go to the carrier settings in iphone but my screen is blank when i open that settings.. The sim works fine and can be used for calling in other phone model but not working in my iphone6.. I dont know whats the issue.. The sim or the phone.. Cause when i used different sim phones working and airtel sim in another phone, sim is working.. Please help
            Airtel customer support has been notified about the posted complaint.
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              A
              Ansar Anwar
              from Tiruvalla, Kerala
              Sep 1, 2019
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              Address: Thangal house, Alappuzha, Kerala, 688001

              Im facing this problem about 3 months ago,
              When i finish my daily data, here also a offer to boost data with rs 48/- (3 gb data) and this validity belongs to our monthly pack validity, i tried so many times, i think i lost morethan 12 gb, i can't use this data balance, don't know why.
              I try to contact customer care, and tell about the issue that i'm facing,
              They tell me that it will be fine and u can use ur data balance within 24 hours,
              I was call them so many times but no use,
              They are cheating me
              When i purchase this pack of 48 rupees..,
              In my airtel app i can see this data balance in my airtel application account
              But i can't use this
              Im irritated this because of the last flood in kerala,
              Im also a volunteer in kerala floods
              That time i want data connection for evrything,
              For help others and sending the needs of peoples to the authorites..
              But that time airtel behaving the same to me..
              I forgive that
              But now its still they doing the same
              Am not only the person who facing this problem
              Or the victim of the case.
              The airtel telecom is utilizing peopel's silence
              And doing froudster things to customers,
              I want to complaint about this to the consumer court in india
              Im also a working employee
              No one will give money to me for free
              I have more value for my money
              Im requesting to the consumer court to help me please
              This is my contact number [protected]
              Thankyou
              Airtel customer support has been notified about the posted complaint.
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                Shobhit Tayal
                from Agra, Uttar Pradesh
                Sep 1, 2019
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                Address: Muzaffarnagar Medical College, Muzaffarnagar, Uttar Pradesh, 251203

                1 month back the speed of internet was amazing but as the users increased in our college the speed is reduced and now we even can’t browse online sometimes!! Please install a tower here for the fast 4g speed!

                As we all shifted from jio to airtel for better experience but now we are having same problem from last 1 month & if the problem is not resolved we have to port in other mobile network!
                Airtel customer support has been notified about the posted complaint.
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                  Rajat Lilhare
                  from Ahmedabad, Gujarat
                  Sep 1, 2019
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                  Address: Ashirwad hostel near BJP office Telipara Bilaspur Chhattisgarh, Gautam Buddh Nagar, Uttar Pradesh, 495001

                  I am facing low internet connectivity in my area, unable to use internet especially in my room, also the voice call is not efficient. The network keeps on fluctuating from 2g to 3g. I am residing in a hostel where other users also faces the same problem.
                  Regarding this i have made complaints two times but no action has been taken to resolve the issue. If you cannot provide good and satisfactory service then you should not ask people to port their numbers to airtel.
                  [protected]
                  Rajat lilhare
                  Airtel customer support has been notified about the posted complaint.
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                    shivam_acharya
                    from Surat, Gujarat
                    Sep 1, 2019
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                    Address: Room 314 Mbbs Boys Hostel Chirayu Medical College Bairagarh, Bhopal, Madhya Pradesh, 462030

                    Even though having a 4g mobile i was unable to use volte and after calling customer care and addressing them issue they said that this will be solved in 3 days. It's been 6 days and i'm experiencing the issue still. I call them up several times because i face a large number of call drops and as a medical student this harasses me during my postings. Kindly help me solve this issue
                    Airtel customer support has been notified about the posted complaint.
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                      Aaditya Aadi
                      from Bengaluru, Karnataka
                      Aug 31, 2019
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                      Address: Bangalore, Karnataka, 560047

                      Hi,

                      I had taken airtel dth connection for which today is the last day to cover warranty.
                      Now when i call airtel customer care and tried to raise complaint regarding this. They are telling only 360 days they consider for one year warranty. Does one year means 360 days?
                      Finally they want money to repair the setup.
                      The way they talk was really rough and un expected.

                      Please help me to get my device repaired.

                      My registered mobile no. [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        Sumeet_s
                        Aug 31, 2019
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                        Address: New Delhi, Delhi, 110014

                        Oi have been on airtel mobile network for almost 20 years now and have been facing plenty of issues especially at my residence. I have complaint about their pathetic services numerous times, but only hollow assurances have been given. Religiously, i have been paying all my bills on time and have never delayed the payments, but what am i paying for? No service so there should be no payments either!!

                        We are absolutely not able to make or receive any calls at home and neither 3g or 4g works from this provider.

                        Please help in getting the signal issue resolved for good or let us have the penalty clause built in that each time the facility is unavailable at my residence, there should be a penalty to be paid to us which will be adjusted in our monthly bills. We have 5 mobile phones in the family and none of them are working due to no signals!
                        Airtel customer support has been notified about the posted complaint.
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                          Kartik7982
                          from Noida, Uttar Pradesh
                          Aug 31, 2019
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                          Address: New Delhi, Delhi, 110062

                          Whenever i try to open some particular websites mainly some flash player settings url it happens. Also it constantly asks me to sign into network andd whenever i click on it it redirects me to this page. My no is [protected]. I don't know why does it happening now as my unlimited pack got expired so i recharged with ₹48 3gb internet pack validity of 28 days besides that i also have some balance of 36 rupees in my balance account.
                          Airtel customer support has been notified about the posted complaint.
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                            Kapil Kapoor
                            from Delhi, Delhi
                            Aug 31, 2019
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                            Address: B1/10.ganesh market shopno 6.7,2nd fioor ,lal,quarter ,krishna nagar, New Delhi, Delhi, 110051

                            Hello, this is inform you that i have compatint so many times to airtel india to improve the network in my area but the airtel team tell me that they are working on it but its almost one year i have so many problem ie my bank send any details i cannot receive my last complaint is on november 2018 number 88516894 kindly send any notice to airtel india my mobile number is [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              Chary Kadali
                              from Mumbai, Maharashtra
                              Aug 31, 2019
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                              Address: Guntur, Andhra Pradesh, 522001

                              No incoming calls for [protected]... Balance and out going calls are their
                              Number of times tried to raise complaint thru 121 and 198 but no use alternative number [protected]

                              Worst service from airtel not responding today i have tried 12 times to customer care simply they listening and requesting to be on hold and they are disconnecting.. Very rude behaviour
                              Airtel customer support has been notified about the posted complaint.
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                                Kshitiz98
                                from Joshimath, Uttarakhand
                                Aug 31, 2019
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                                Address: Dehradun, Uttarakhand

                                My internet is down since last night. I called in airtel customer care 3 times but they always said that we forwarded your complaint to other department and it will resolve it asap. Tell me how much time it will take to resolve the problem 1 hour or 2 hour thats it? But it's been 14 hours and the internet connection condition is same. They are just making money by not providing a proper internet connection. Seriously it's ridiculous.. And their slogon is airtel connection is even at small area.. But what about the other area. My contact number is [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  pc.payal
                                  from Mumbai, Maharashtra
                                  Aug 31, 2019
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                                  Address: Sec 168, Noida, Ghaziabad, Uttar Pradesh, 201010

                                  Hi trai team,

                                  I have been using airtel services from very very long and network issue i am facing from past one year.

                                  Today my all services is impacted badly to level "no service" on my both numbers". No incoming, no outgoing, no emergency calling, no messaging (In/out), no data.

                                  Multiple complaint number were registered with no resolution : 83210214 in feb 2018, 84101107 in march 2018, 84273092, 85576783 in may 18, 88184437 in oct, 90588189 in jul 19.

                                  Still open tickets : 85576783 in may 2018 and 88184437 in oct 2018

                                  I had tweet about same multiple times which has raised my irritation level every time new person would reply with regret message and no one talk about problem or solution and even they will not look into history or chat logs to understand issue and will tell defined scripted language.

                                  Interestingly i am using broadband connection and informing airtel that my incoming is also impacted and they will call and tell me same thing ur number is not reachable.

                                  I have been paying for services which i have been not able to avail like data (292 gb still unused) and my whole work is highly dependable but data was nt good and never improved so i had to get broadband connection to overcome even for email services.

                                  After complaints instead of improvement my incoming is impacted from past 4 months.

                                  I did payment on 29th aug through airtel app using amazon (Attached mail) and just to expedite and resume services at earliest i tried to do it again today as they claim they have not received but i could not do as i did not get otp on my mobile number because"no service"and messaging not working as well. I am helpless and could not do anything. For me it is mental harassment and financial loss and it has impact on my business loss and work badly and i wasted whole day following up.

                                  Imagine how come any service provider barred you from calling any"emergency number".. Is there no penality for them for harassing such and for discomfort provided to consumer and no chargeback for service as committed and not provided and they claim to be fastest network.

                                  Appreciate your intervention.
                                  Airtel customer support has been notified about the posted complaint.
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                                    swarangikhatavkar
                                    from Delhi, Delhi
                                    Aug 31, 2019
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                                    Address: charkop. kandivali, Mumbai City, Maharashtra, 400067

                                    I am recharged twice for an airtel plan for data and voice of rs 199, and not got person to talk forcorrect solution for it. Number provided on site says my plan only not any person talk to me. Please help i want to talk face to face to person for solving my query. Can you refund my money or transfer for my next transaction or in my airtel wallete. My number is [protected].
                                    Airtel customer support has been notified about the posted complaint.
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                                      smgnathan
                                      from Chennai, Tamil Nadu
                                      Aug 31, 2019
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                                      Address: 1B-2,DABC Orchid, No.30 Polachery Main Road,Mambakkam,Chennai-600127, Chennai, Tamil Nadu

                                      I supposed to convert an addon number to prepaid. But lot of worst activity of airtel that has been rejected and we tried to move out from airtel to bsnl.
                                      During this port change time, suddenly converted into prepaid.
                                      Now there is no calls and incoming calls and signal.
                                      Very worst and got frustrated about airtel. Really felt very bad and shame being with airtel
                                      Airtel customer support has been notified about the posted complaint.
                                      Aug 31, 2019
                                      Updated by smgnathan
                                      1. There is no proper person to work on the issue.
                                      2. No proper response.
                                      3.No response from the appllete and Nodal officers too.
                                      4. Time taken to response the call and keep on putting hold .
                                      5. Irresponsible backend team and customer support.
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                                        jai biradar
                                        from Mumbai, Maharashtra
                                        Aug 30, 2019
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                                        Address: Begumbazar, Hyderabad, Telangana, 500006

                                        I went to airtel store in begum bazar to convert my tata docomo sim with my original aadhar card, but that staff is not processing my sim, they r telling give me your voter id, driving license... Wat is this a worst service i have never seen. They don't have common sence how to talk with customer. I don't want blady airtel network sim now. I'm disconnect my no from airtel. And i will suggest my friend also to disconnect airtel network...
                                        Airtel customer support has been notified about the posted complaint.
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