Claimed

Airtel Complaints & Reviews

2.1
Updated: Jul 7, 2026
Complaints 54814
Resolved
21980
Unresolved
32834
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 504

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shashankk DC Jain
from Mumbai, Maharashtra
Aug 24, 2019
Report
Copy

Address: Gorakhpur, Jabalpur, Madhya Pradesh, 482001
Website: Airtel

Dear sir,

I am shashank jain a subscriber of dth service provided by airtel.
My id is [protected].
I made a recharge of my digital tv and got my services resumed but after 2 hours my service was stopped again.
I have contacted customer care for same and they assured me for resume of service telephonically.
But despite passing of 10 hours services are not resumed and now they have stopped replying me also.
I have made request for winding of connection and refund of my last recharge amount if you are not providing me service, for that they said they are activating my service within 10 minutes. But now no response from their side.
Kindly look into matter sir as this is not for first they are treating me like this.

Regards
Shashank jain
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    salaria44
    from Mumbai, Maharashtra
    Aug 24, 2019
    Report
    Copy

    Address: Pathankot, Punjab, 145101

    I got a postpaid connection of Airtel on 8-9-2017. Deposited a security of 1000/- which they said that is refundable. I got this connection deactivated almost a year back. since then I am chasing these guys for the refund but they are giving false promises. I have visited their store at Improvement trust road, Pathankot atleast 10 times but the keep on giving false commitments.
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Samndeep Kaut
      from Mumbai, Maharashtra
      Aug 24, 2019
      Report
      Copy

      Hi - I forgot Mpin for airtel payments bank. That was created 4-5 years back when i was using a normal phone - probably i gave some random name. I'm unable to remember the details that i had provided at that time(like Name). When i tried to retrieve the mpin by calling your customer care, they are asking for these details - which i forgot and its impossible to get those details. Could you please help me to retrieve back the mpin. I'm ready to submit the proofs also if needed.
      Airtel customer support has been notified about the posted complaint.
      Aug 24, 2019
      Updated by Samndeep Kaut
      Hi - I forgot Mpin for airtel payments bank. That was created 4-5 years back when i was using a normal phone - probably i gave some random name. I'm unable to remember the details that i had provided at that time(like Name). When i tried to retrieve the mpin by calling your customer care, they are asking for these details - which i forgot and its impossible to get those details. Could you please help me to retrieve back the mpin. I'm ready to submit the proofs also if needed.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pallavi Dhiman
        from Delhi, Delhi
        Aug 24, 2019
        Report
        Copy

        Address: 122002

        Dear support team,
        This is reference to my mobile no. [protected] and airtel ref. No is 90771825.

        My junly'19 month bill came 22000/- as i was in international trip and only for one day bill was 22k. I have called up airtel customer support on 23 june'19 only about the high bill as i got the msg from airtel. I have takem 1500 rs back in which i got 3 gb data free. As per airtel i have used 8.9 gb.
        I know for the fact that i have not used more than my free data provided to me (3 gb) and moreover in 24 hours (Includes 7 hours sleeping time) its not possible to used 8.9 gb.
        I hope you understand my concern as without any downloading no one can used 8.9 gb in a day.
        As i discussed with airtel customer supervisor about the high billed value, i asked them to provide detailed uses of data with the website and time. I have not received the details till now.
        I have informed them that without any detailed, i will not pay extra charges. However being a good customer i have paid my normal bill value of 600/- for july bill.
        Regards,
        Pallavi
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          dhayala lakshmi
          from Chennai, Tamil Nadu
          Aug 24, 2019
          Report
          Copy

          Address: Glassdoor, Chennai, Tamil Nadu, 600049

          I am facing issue with my Airtel internet for the past one week. My number is [protected]. I am not able to use internet service.my 4g is not connecting.
          i raised a request, no resolution yet.they said 72 hrs and again they said it will take 72 hrs. I am not getting any resolution.
          Please provide me a solution
          NEED AN IMMEDIATE ACTION
          Aug 24, 2019
          Updated by dhayala lakshmi
          My mobile number is [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dhiraj Sadhwani
            from Hyderabad, Telangana
            Aug 24, 2019
            Report
            Copy

            Address: 560103
            Website: airtel.in

            I have 2 airtel numbers and consolidated into single billing.
            First plan change itself is not successful and took calling, visiting manually the express centre and mails to customer care, just to get it changed which ran for 2+ weeks. Once the plan got changed, i still could not use the airtel thanks, its 2 months since then with multiple followups again on customer care calls, manual visits, mails including the ones to appellate. All are just worthless and big zero. They just open new tickets each time you call and close without even informing you and the cycle and your mental pain and agony continues in discussions with dumb responses from them
            They have changed plan on both my numbers to the max of inifinity, did consolidation, reconsolidating, changed the primary to secondary and vice-versa. All combinations they tried using me as a guine pig for experimentation, but these dumb folks just don't know what and how it works, that their engineers have built. Shameless, worthless people.
            One of the ticket that i have track of (Others just got deleted) - sr 90699180, others just lost in infinite number of communications with these half-heads
            Airtel customer support has been notified about the posted complaint.
            Aug 24, 2019
            Updated by Dhiraj Sadhwani
            Issue is surely the dominant factor here, just think, for this torture I am having to pay too - infinity 499 plan for each of my number. Total time, mental peace and money waste with Airtel folks. Should be banned, given the unability to handle anything.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Concern4india
              from Bengaluru, Karnataka
              Aug 24, 2019
              Report
              Copy

              Address: 560025

              Sir

              I wanted to deactivate my international roaming feature on airtel and asked them to do so. They asked me to do that on the mobile app. I tried to deactivate but the feature to do so was not available and i informed airtel on the same. Which they told me that they will look into it. I had to travel for 12 days abroad and tried my best not to use the phone. However they have billed me for 20 days ir roaming for rs 8700/-. The fact is that i never wanted to have ir pack. I made a detailed document that shows how the app does not have the deactivate feature and shared it to [protected]@in. Airtel.com and the nodal officer and they never considered my request. My concern is that i was unable to deactivate the service as the feature is not there on the app. I cannot keep my cell phone off as i am using mostly whatsapp to speak to my family members. My usage is basically a default and not because i wanted to use it. What you say i used is barely 1% of my 12 day stay overseas

              I never wanted the service but your app does not have the feature to deactivate it hence the conern is raised. You are foolishly informing us to make the changes on the app but the feature is not there.

              I want airtel to refund the 8700/- charged to my account
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                bhayyasaheb
                from Delhi, Delhi
                Aug 24, 2019
                Report
                Copy

                Address: www.airtel.in, Nanded, Maharashtra, 431811
                Website: www.airtel.in

                Problem of no single is coming from 6 months still the company does not solve the problem l engineer personally got the called Lasts amonth then same problem comes l spent thousand rupees for single so far and the expenditure of rs.700 went to West three times the engineer comes and does not take any complan
                Aug 24, 2019
                Updated by bhayyasaheb
                Technical problem
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  content
                  from Bengaluru, Karnataka
                  Aug 24, 2019
                  Report
                  Copy

                  Sir/Madam i have reacharged wrong number please reverse it to correct number because its tution fees amount
                  i am a tution teacher and its my one month effort please reverse reacharge amount i beg you people
                  wrong number=[protected]
                  transaction id=[protected]
                  correct number=[protected]
                  amount = 399 rupees
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    U
                    Upendra57
                    from Mumbai, Maharashtra
                    Aug 24, 2019
                    Report
                    Copy

                    Address: Gotri Road, Vadodara, Gujarat, 390007

                    I upendra joshi recharged in january 2019 with customer id : [protected] for the whole year which was going to get complete in january 2020 but recently when i came to know that half of my channels are not working i called the operator and they informed us that the tarrif charge has been increased and now it will get complete on november 2019. Kindly help me in this matter.
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Subham Siddharth
                      from Bengaluru, Karnataka
                      Aug 24, 2019
                      Report
                      Copy

                      Address: 6th Cross Up, Ashwath Nagar,marathalli,bangalore, Sri sai balaji mens pg, 560037

                      Very sad to say that though airtel is one of the most fastest network in india but not able to provide network not even a single tower is there in cell phones. Since two days we are facing this issue from ashwath nagar, marathahalli, bangalore, 560037. We have many important call missing. Too worst feeling have many works to do but still not able to find any solution.
                      It would be better if everything goes as it is i shall be much thankful to you.
                      Try to solve this issue as soon possible major people as facing this problem.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mahender reddy annadi
                        from Delhi, Delhi
                        Aug 24, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Am from telangana, karimnagar dist, gangadhara mondal, naryanapur village, airtel tower location is naryanapur village.

                        Am irritating with this airtel signal and service. Am complainting about this issue from last month but problem is not resolved by airtel company.. Please resolve our problem as soon as possible, otherwise i will go to consumers court i have proofs about this issue n complaint.
                        Thanking you
                        Aug 26, 2019
                        Complaint marked as Resolved 
                        We didnt get 4g signal in my village.tower location is narayanapur. Adress:narayanapur vill. Gangadhara mdl. Karimnagar district. Telangana. Mobile number is 9502323143.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          vivek pb
                          from Bengaluru, Karnataka
                          Aug 24, 2019
                          Report
                          Copy

                          I have raised a complaint on airtel, phone number [protected] that i am unable to sent sms. I am using a post paid connection and they are charging me high. I wanted to port from airtel but as sms cannot be sent. I am unable to sent message to 1900. I am paying more than 650 per month for services which cost not more than 200 with other service providers
                          Vivek
                          Airtel customer support has been notified about the posted complaint.
                          Aug 24, 2019
                          Updated by vivek pb
                          The complaint was raised in june 2019 in airtel customer care and yet it is not resolved
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Harshitagambhir
                            from Amritsar, Punjab
                            Aug 24, 2019
                            Report
                            Copy

                            My dear airtel folks,

                            Hi,

                            I have recently moved (Mnp) my number xxxxxxx237 from jio prepaid to airtel prepaid.

                            (Public domain so not mentioning my full number, you can get it from any of the complaints i raised or can reach my mail)

                            Porting was completed @ 24 august 2019 evening. I lost my jio signal as expected and replaced the new airtel sim and call 59059 for tele verification around 9:00 am today and its been 8 days since i have ported my number.

                            They told me if will be done in an half an hour, but till now my number did not get activated.

                            When i try to call any number even 121 or 59050, its saying me your request under process.
                            Airtel customer support has been notified about the posted complaint.
                            Aug 26, 2019
                            Updated by Harshitagambhir
                            Please try to solve my problem as soon as possible
                            Aug 31, 2019
                            Updated by Harshitagambhir
                            My problem has still not been solved
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sk Shahanawaz Alam
                              from Gobardanga, West Bengal
                              Aug 24, 2019
                              Report
                              Copy

                              Address: Cmoh Office Bankura, Bankura, West Bengal, 722101
                              Website: Patpur Muslimpara Bankira

                              I can't use data in my room.i have complained many time.but not any progress in network.customer care just say it will be correct soon till 8 month..I have already recharge many time..it was a fraud... commitment.and this network make fool to indian avrage people, just stop it.and Airtel says India's biggest network.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ashu2928
                                from Delhi, Delhi
                                Aug 23, 2019
                                Report
                                Copy

                                Today i got a message of getting 10 gb free data for 10 days but when i was surfing on a internet, some of the web page is not opening. It shows some kind of error and this website open redirectly which i mention below
                                http://one.airtel.in/rcconf. please solve this issue as fast as possible..
                                And this only happen when i was using mobile data and not on other wifi..
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Aditya Ku Pandey
                                  from Bhubaneshwar, Odisha
                                  Aug 23, 2019
                                  Report
                                  Copy

                                  Address: Purunabasti Jharsuguda, Jharsuguda, Odisha, 768201

                                  Dear sir
                                  I am an airtel customer of your company since last 12 years. My home address is at purunabasti near bhagbat mandir, of jharsuguda district of odisha state. I home is the heart of the jharsuguda town. Bur unfortunately i am to say the the tower problem last 1 year is so very very very poor in my area. If the heart of the city of my house is this problem then u can imagine what about to the periperihal area. We all are our home using airtel service since long but we all decided that we can change all of our sim to jio. Because this is giving good signal in our area. So i request you to make the best signal for other so they will not do like me.
                                  Thanking you.
                                  My no is [protected]
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    ankitgoyal1003
                                    Aug 23, 2019
                                    Report
                                    Copy

                                    Address: Agrasen market chatri choraya deoli , dis. Tonk stat. (Raj.), 304804

                                    Facing very bad network issue. Couldnt place even call or use mobile data. Experiencing this issue last 6 months. Network is not working even after the complaint. 4g network is behaving as it is 2g. It takes 10mins to load a page. Its not as if they shown in ads.. Network is too bad

                                    Resolved this issue asap or i have to change my network[protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      puttaraju10
                                      from Chennai, Tamil Nadu
                                      Aug 23, 2019
                                      Report
                                      Copy

                                      Address: #7, 31st main, btm, Bangalore, Karnataka, 560076

                                      I have recharged my airtel number through phonepe but the recharge is not reflecting now the airtel people are telling they haven't received any transaction as such but phonepe has given the operator id[protected], saying it is successful transaction. My amount has been deducted and the recharged isn't reflecting in my number. Kindly please get the solution.
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sonacidia
                                        from Bengaluru, Karnataka
                                        Aug 23, 2019
                                        Report
                                        Copy

                                        Address: F2 building, Cognizant, Manyata Tech Park, Nagawara, 560045

                                        Since today morning there is no network converge for Airtel. Kindly resolve this issue asap as I am lagging with voice calls, messages etc. Please take this as very high priority.
                                        Incident happened: 23/08/2019 (From morning).
                                        Often am facing this issue since I have re-located to the new location but today completely network coverage has gone.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit