Airtel Complaints & Reviews

Dear team,
Greetings..

I want to change my post paid no:[protected] monthly plan from 399/- to lower plan to 249/- or any plan near by with immideate effect.

If possible from today onwards..

This massage is with high sense, so act fast to resolve the concern.

Thanking you..

Regards:
Sidharth kumar nanda
Buubaneswar
Cell no [protected]

Dear sir/madam,
This is to inform you that payment of rs 4600/- due for phone no.[protected]; broadband id[protected] was sent vide cheque no.- 483309 dated[protected] of sbi to your branch - poonam seller, 5 park road, hazratganj, lko. Due to mistake of dealing clerk, phone number/account number was not mentioned on cheque due to which payment could not be cleared.
Therefore kindly return back the original cheque no: 483309 of sbi, jawahar bhawan, lko to below mentioned address, so that further outstanding can be cleared.
I had already mailed this information to fl. [protected]@airtel.com, [protected]@airtel.com, a_gurpreet6. Singh2airtel.com on dated[protected] and[protected] and contacted to mr. Gurpreet singh, airtel head office, gomtinagar, lucknow through phone.

2nd complaint is our office broadband network is not working since friday[protected]. Singal is weak and showing no network. Many times complaint to mr. Sanjay, mobile no.- [protected] but till now the complaint is not reslove.

I will be very thankful to you.

Executive engineer,
Pmgsy cell,
Room no-130,
Rural engineering department,
1st floor jawahar bhawan,
Lucknow head quarter,
Mobile no. [protected], [protected] (Himanshu gupta)

I live in ishmailpur, haryana. There are around 30 users of airtel near my house but everyone faces same problem of network issue (Voice and data) both.
I contacted airtel office some time ago and they convinced me that they will install a new repeater tower to boost the signal but they haven't done it so far.

Reference number: 88512062
Date: 13-nov-2018
Mobile : [protected]
Or mobile: [protected]

Airtel is taking its customers for a ride. I had subscribed to airtel ir 10 pack to usa. I got a message when it was activated but nowhere in the message it was mentioned that it will be reactivated after ten days automatically. They send no message warning of reactivation. I cam back to india after 12 days, and to my horror i find that i have been charged twice for the pack. It was auto renewed without any consent or any warning. This is...

Hello Sir,
I am Muktadul Hossain.
My Airtel number [protected].
My Airtel Payment Bank account is blocked please help my account is reopen.
My Account no:- [protected].
My Airtel account balance show 305 rupees. When I try recharge any mobile no but it has show Transaction is could not be processed due todebit freeze on account or account closed.
Date of birth 10/02/1999. Account blocked about 6 month.I want reopen My Airtel Payment Bank. Account no:- [protected]. Please help my

Dear sir
I'm Airtel new subscriber from February 2019 as per your advertise you shown the highest internat speed, but we get only 1.05 Mbps speed in this area kasez and village varshmedi Anjar so I'm disappointed for your service
this problem can you solve or go with other services like Vodafone, idia
D R BAILPATTAR

Dear sir,
I am an airtel subscriber since last three years and was satisfied with your net services upto feb'19. Since feb'19 i am facing lot of problems as regards to your internet. Everyday i have registered complaints for internet services. Daily my internet service get disconnect for about 3 to 4 hours since feb'19.

My business gets disrupted and its very annoying to register complaint everyday. Your technicians come but they are unable to solve the problem why my internet services get disrupts for 3 to 4 hours daily. They have replaced modems three times but they are unable to find the root cause of this problem.

I am tired and annoyed by this service and contemplating to file case in consumer court for deficiency in services. Please look into the matter and provide me definite solution since you are boasting of the fastest and efficient no.1 internet service of india.

I hope you will read and attempt to solve my problem on urgent basis.

Regards,
For j. C. Shah & co.
Bhavini shah (Prop) airtel a/c no.[protected]
L. L no.[protected]
(M) of manager mr. Rajat thakore [protected]

I need new tower of airtel in babrala, uttar pradesh as the speed of airtel 4g is the worst. Two weeks before it was working fine but now when users are increasing airtel must get a new towers installed in babrala as soon as possible as the internet is a common right of a men. Infact it is the costly internet provider but do not provide a good internet services.in my region there is only one tower so a new tower must get installed.

Thank you.

It's been a month i have raised a complaint on 2nd may they said it will resolved on 6th may but no results i found. After reaching home my networks are gone i mean i can't use internet and make calls also. I again called on 15th of may they said i need to wait 14 more working days till now nobody come to visit and check network issue at my home. Plus they are very unprofessional. I am facing serious issue regarding the same. Need to take an action on an immediate basis.

After porting idea to airtel i am not getting incoming call, incoming call has been barred by airtel. Airtel customer card is help me, they are saying you have
to take with retailer and retailer is saying you should take to airtel customer care.My mobile no is [protected]. How airtel is handle this problem, I am facing this problem from last 10 days

After trai regulation, dth networks are expected to charge per channel rates. But airtel has fixed packages only and doesn't allow for individual channel selection. Even the packages suggested has many channels unwanted. Even after 3 months they are talking of technical issues that is preventing them providing the ala carte packages. Kindly investigate and give the subscribers some relief. The earlier packages used to be cheaper.

Daily call from airtel dth mobile no. - [protected]
Call me and saying your new pack 252 rupees recharge immediately activate for 29 days all channels and again after 1 month doing recharge your pack 252 will continue as always but this is wrong information i have done 252 rupees recharge not giving me all channel and also validity 15 days
Please give me why give wrong information
My mobile no. [protected]

Sir, i have decided to change my spouse sim from post paid to prepaid on 4th april 2019. For this reason i approached airtel store and told that my wishes. But instead of change to prepaid connection they requested to change post paid family plan in which my spouse number will be add on to my number and total bill amount will be reuduced. I said ok and they told me that this family plan will be activated in 2 working days. But my spouse sim was not added to my number. After 10 days i enquired at customer care centre and told that this issue and assured me this plan will be activate soon. Due to job nature i didn't follow this. I realised that my family plan was not activated when i receiving the monthly bill amount (Rs.470). As soon as i did mail to airtel but no response. Then i called customer care centre and informed all this things and told me that your spouse number was not added to family plan. I asking the reason. Instead of giving correct reason they requested to change family plan again. Why airtel doing like this? Who will pay the bill amount? Why do steal customer hard work money? My mobile number - [protected]. Add on number -[protected].

Sir,
We went to the nearest airtel store for duplicate sim card with same number but they didn't provided us with the same and asked for 1000 cash and when refused to do so they said they will not be able to provide us with the sim as it is of different state.
Address of the airtel store where this happened
Dhimrapur chowk, opp honda showroom, raigarh, chhattisgarh 492006
This matter should be looked into sir as this service takes minimal cost

I m in dumka jharkhand and there is so poor signal of airtel service. I could not make calls and not use of internet from last 2 days.in my area everywhere airtel signal is so poor and could not recieve any call. Every one face same problem in airtel. If the problem is not solve early i am also change my service. I use airtel from last 8 years. Please look into the matter

Dear NodalOfficier,

This is Bhoopathy, am using [protected] for around the past 13 years.
In the last month, I have charged a huge amount as a bill of Rs.8576.

I have activated the Zero rental international roaming on 28th April 2019 through Airtel mobile App and went to the UK and came back yesterday.
While activating in the Mobile app I seen the standard rates are application only and no other conditions.
I have set my credit limit as Rs.3600, but while roaming it crossed that and charged more.

Actually, I did not use any Airtel services during my travel it happens accidentally in the background.

I called customer care and informed about this. At that time they saying credit limit not applicable for international roaming. But while activating in the Mobile app there is no terms and conditions.

It is purely a mobile application issue. The credit limit is mainly to avoid huge bills, but without user information, the functionality got stopped.

since there is no proper information to the user about the terms and conditions. There is no “*” mark or link or even a word about the other charges and conditions.
I have attached all the screenshots.
It is a very huge amount for me, I can’t able to pay it. Even I not used your services actually I am ready to pay my credit limit amount Rs.3600.

So consider my request and please waive off the amount above the credit limit.

Otherwise, I have no other option to proceed to legal proceedings with the proofs with the help of my layer.


Thanks,
Bhoopathy

Dear sir
I make a recharged on wrong number [protected]. I make the recharge through paytm. I tried to contact through paytm Service provider.
But still problem not resolved.
Please reverse the amount.
Mobile No:[protected]
Company Name:Airtel
Mode:Paytm
Order id: [protected]
Thanks
Kumar shailesh

Dear sir/ mam
Mane airtel wallet mai apne personal account se 2000 amount add kiya aur mobile recharj karna chaha lekin nahi huwa amount other bank mai transfer karna chaha vo bhi nahi huwa 1 year se jada yani 14 se 15 months ho gaye hai mera airtel wallet work nahi kar raha hai mera pesa 2000 wallet mai fasha hai mujhe mera pesa wapas chahiye airtel se

Am not using any service from Airtel since 2017. But on date 08-oct-2018, A Transaction started of Rs.451.05 has been done on my Hdfc Credit Card every month. www.airtel.in (PGSI). How is it possible? I have not received any invoice or Bill from Airtel since 2016. Where from did you collect my Credit Card details

This regarding airtel's unfair practice of activating (My post paid mobile connection customer id : [protected]) and auto renewing international roaming process, when i asked the customer care about activating international roaming, they said there is no specific request needed to activate from the country of travel, it will get activated as soon i reach the traveling country (Bahrain via muscat), so based on the travel plan (24th april till 4th may), i was suggested a 10 days pack, which in the email i received in general mentioned it will get auto renewed after 10 days (But didn't specific which country timezone it will consider), to my surprise i didn't get any prior intimation from airtel on when the auto renewal is due, and the auto renewal happened without my knowledge, since i'am not aware when the auto renewal happened, while i was travelling from transit countries and the time zone are different, as a customer i should be made aware when the auto renewal is due (Exact date and time or time left before auto renewal kicks in), so that i can take necessary action to deactivate, in this case i was denied the opportunity since everything happened without my knowledge and prior intimation.

Its unfair practice of airtel for not giving clear and prior intimation of the upcoming auto renewals for international roaming packages, i had a bill shock for supposedly (According to airtel) crossing couple of hours after auto renewal due date and time (Which i was not aware of).