Airtel Complaints & Reviews

Sir, I am thankfull to airtel for making such a good network. Sir, but i am facing a problem of internet. Sir, i have got the message that i have received 10g data free on my account. I have also checked on my airtel app. There it is showing that i have 11.5 gb data . But i don't know even my 1.5gb daily data ends i am unable to use 10gb data. Please sir help me.

I had port my number from other service provider to airtel and eventually i get that everyone is calling me getting the number doesn't exist or busy tone all the time, because of this i am missing my important calls. I called the costumer care several times they are not responding to my query they are just closing the request as solved. They told me to wait n wait but because of this i am missing important calls

I am not getting 4G network on my Airtel 4G SIM since more than last 20 days. I am regularly following it up with the Airtel customer care executives regarding the same but no action has been taken up by Airtel so far.

I found much difficulties while dealing with the customer care executives who do not have any idea how to resolve my issue. Instead different executives are giving different feedback. I am bit confused where is the problem.

After failure with the customer care executives, i also visited airtel store hoping that my issue would get resolved. The store officials has done SIM swapping which is also not working to get 4G network on my hand set.

Hello,
My name is Ashu Singhal and my Mobile number is [protected]. My nearest Airtel store is in
A12, A12A, A27, A26, North -Ex Mall Near Kadambri Cghs, Sector 9, Rohini, Delhi, 110085

My SIM got out of provision 3 days ago and I got it replaced from this Airtel store. But till now the SIM has not been activated. I have called them again and again but they kept on delaying by saying it'll be activated within few hours, next day. But when SIM didn't get Activate, I called them again and asked then they started yelling and saying don't call again, it'll start when it has to be. They hung up the call. There is a guy named Anil, I told him that I talked to customer care on 121, he said people there are idiot and stupid and they don't know anything so it's useless to call them.
Today also I went to them, they said SIM will be activated by 9 tonight but it didn't.
They're so ill-mannered that they don't even know how to talk and respond.
I would definitely like some action against such people or the services of the Airtel will be compromised eventually.

Hope a soon response from your side.

Respected sir,
With profound request I beg to state that my mobile number that is [protected] is not working.It has been deactivated from Airtel company.Kindly I request you to solve my problems.My contact number is [protected] and Gmail is [protected]@gmail.com.
Thanking you
Yours truly
BAJRANG BALI SHARMA

Dear Sir,
Kindly to be informed, My name Mr.Rajkumar my mobile number is [protected].I lost my sim on 1st June 2019 at Perukalathur, then I call customers centre block my sim & I miss my all Original ID & Address proof eg: Aadhar, Driving license lose. Again I buy new sim at same number right now not active, So many time I call showroom Pondicherry speak with Mr.Shankar-mobile number ([protected]) they not give proper answers .Kindly rectified this problem at earliest.

My recharge of ₹48 through my airtel app is failed two time and the amount of ₹48 has been deducted from my account two times but transcation is failed both the times, so the total amount deducted from my account is ₹96, so pls refund my amount as soon as possible.
And I would also like to tell you that your my airtel app is the worst app i have seen ever it always shows that something went wrong due to technical issues.
And u all r fooling your customers.

I am using airtel dth services but from last week i am faceing signal issuse . After puting a service request at airtel Dth customer care they were not solving my issuse only the work they do sending me the service Engineer name & contact number and the mobile number is always switchoff . I have raised complain three times in customer care but they doesn't helping me only they say wait the Engineer will come but no one is coming to my place.
complain .no[protected], 90060631, 90108521
Service Engineer Name - Sunil ku Sethi
Contact no. - [protected]

It all started with me requesting airtel digital TV team to assist with reallocation of my set top box since I moved to a new place. Inspiteof numerous follow ups no one turned and engineers gave reasons like I can't come today, I am on leave, etc. This matter was not escalated by the airtel support team and this while nonsense went on till 4 days. Finally I requested for disconnection of my account because this was not the service I expect. For last four days again I'm struggling to get my account disconnected and terminated completely. Customer service says u will get a call from back end team. I've been waiting for four days but have got no call. The reason I'm following up for disconnection is because the airtel sales guys keep calling four times a day and harassing to recharge the account inspite of raising request for disconnection. Airtel is beyond being bad.

Date 08/06/2019
Hyderabad

Hello

This is Prashant and my number is [protected]. I have 5 - 6days back recharged the airtel sim with 1.5 GB data per day pack. However since last two days I am unable to get internet connectivity on my Redmi Note 4 android mobile. This is a very usual thing as this happened last month too. It is useless for me to recharge the airtel account from next time as even after prepaid payment, I dont get internet data and connectivity.
Please resolve the issue at the earliest.

Regards
Prashant

There has been network issue in my region these past 20 days and whenever i'm complaining to customer care they say that it's temporary and after that they kind of fix it for 1 day and later that day the network issue again arises till I complain again and I don't think I'm paying ₹500 to keep complaining untill they get it right so please look into it as the customer service doesn't seem to care and there are people who needs internet for work

Hi,

I own Airtel DTH connection, During setup, Technician has taken full payment of Dish Antenna, Cable, Setup box, HDMI cable. But as there was MDU configured on our Apartment. He suggested that he will configure only Setup box and HDMI cable. if I am planning to shift to some other place. he will give my Dish Antenna and required cable free of cost.

Now, today I am planning to shift to new place. Airtel Technician asking 600 Rs. for new Antenna, and cable which was not provided to me during setup.

I have discuss this issue multiple times with Airtel DTH Customer care executive, every time they agree to give Antenna and Cable free of cost but Technician who they send are asking its money.

It was really pathetic situation where I end up. I am completely disappointed with Service Provided my Airtel DTH.

Let me know what I am supposed to do here.

My Customer ID - [protected]

I requested in February to have my plan switched to 649 and accordingly have an add-on number cancelled. (as per the plan — 649 for one add-on). After months of follow up calls from me ... it finally was completed by the end of MAY. Accordingly, I am requesting a refund for charges above 649 for the MONTHS it took Airtel to complete this simple customer request.

Also — I purchased a 30-day international roaming pack — on the phone with an Airtel rep. I was not told that the pack automatically renews. I was shocked when I saw an additional 3999 added to my subsequent bill. I requested the 3999 to be removed from the charges (I purchased 30 days —nothing else). I even told the rep I was going to another country for only ONE month. I would have cancelled if I knew it auto-renewed. also when it auto-renewed I was not informed — only by seeing the charges already placed.

My latest ref number is:

[protected]

I am requesting according refund and bill adjustment.

I have also inquired about cancelling the account completely ... but the rep refused to tell me any info and told me to wait another 5 days.

I have spent HOURS AND HOURS of my life on the phone with Airtel for these very simple things.

I want my requests fulfilled.

I tried to recharge the number 6 times but each time it showed recharge unsuccessful & payment got deducted. Even i called customer care but they were rude & not able to provide the resolution .Now its been 4 days im not able make any outgoing calls.I want to port the number to vodafone & its happening.Really pathetic services of Airtel.That's the reason they are way behind there competitors because of there poor customer service.

Mob-[protected]
Date of Recharge - 3rd June, 4th June, 5th June, 6th June, 7th June, 8th June.
Mode of recharge - Net banking, shop, Credit card.

I have applied new Airtel DTH Connection on 6th June 2019 with SD box in poonamallee, chennai. The next day service person named Yasar ([protected]) installed HD box and said it will be activated within one hour. I asked him that I applied only for SD why are you installing HD box? He said that he was instructed to install that box only. I have chosen Cash on delivery so I payed the amount for SD Box only.

From that time I am struggling with Airtel DTH Dealer Office for activation, one fellow from Airtel dealer office ([protected]) told that, it is HD box so you have to recharge 300 more for activation and he messaged me the customer ID which is [protected]. I checked with my booking and I have done recharge. After recharge, I called him twice he didn't picked up and he switched off. ([protected])

Till now the number ([protected]) is in switched off mode, I called the service person Yasar ([protected]), who is harassing me with hard words.

I don't know what to do with these irresponsible people. Above all I have payed the amount and listening to these actions.

I made a mistake by choosing the airtel dth service. God only can save me!

Dear airtel team,

I am suffering from a huge problem with my airtel no. [protected]. Because with out being busy with another no. Who ever use to call me they had been informed that my no. is buzy attending another call. And it is happening from last 3 4 days. Please solve it as soon as possible. Or else i will convert the network to vodafone.

Thank you

Hi

I applied for MNP from idea prepaid to airtel prepaid on 1/june 2019.

Thereafter i got a message on my idea sim that on 6 june 2019 at 10pm my number will get ported and after that i need to put the airtel sim into my phone.

Now on both the sims there is no network.
I have been missing important calls.
Please do something about this asap.

I contacted customer care on 198 but they are saying that don't have any information.

My number : [protected]
Name on which number is registered : Aditya Verma
Alternate Contact number: [protected]

Thanks
Aditya

Message from idea

Dear Customer, your porting request for mobile no. [protected] to Airtel has been validated by your current operator. The number will be ported-in to Airtel by[protected]:00. Once your phone displays no network, please insert the airtel SIM and restart your device to call 59059 for tele-verification of your number.

Sir i made a payment through airtel payments bank of Rs.390 on 5th june 2019 and Transaction id - [protected] for purchasing google play gift card, they deducted amount from my account but i had not received any gift card from them. I complaint them for the refund but still no action is taken by them, only they send mail to me that they will do something.

Yesterday (06/06/2019) I received a call from airtel dth from number ±[protected]. They told me to recharge by Rs.176 on my customer Id [protected] and they told me to provide many channels of kids, movies, music, news and entertainment, etc, but they didn't provide me even a single channel from the list they told me and they did fraud with me and they also told me for 60 Rs cashback in my paytm wallet but they didn't provide that also, so please take action against this help me to get all the channels they told me with proper 1 month of validity.

My Contact Number- [protected]

Please help me.

Yesterday (06/06/2019) I received a call from airtel dth from number ±[protected]. They told me to recharge by Rs.176 on my customer Id [protected] and they told me to provide many channels of kids, movies, music, news and entertainment, etc, but they provide even a single channel from the list they told me and they did fraud with me so please take action against this help me to get all the channels they told me with proper 1 month of validity.

My Contact Number- [protected]

Please help me.