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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 511

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P
Phalgun Korikana
from Hyderabad, Telangana
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digital tv set top box

Address:Visakhapatnam, Andhra Pradesh, 530017

My setup box stopped working all of sudden. I have raised an issue and the technician arrived after 2 days. He said the setup box needs to be replaced and as they don't have HD -DVR setup box with them. I have to take new connection again. I have 3 months left for the 1 year package I took. They said it won't work and I have to take new connection and get new customer id. It seems it costs 1900 for the new connection.
Why would I...
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M
Mani07
from Roorkee, Uttarakhand
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4g network not available in roaming

Address:Kurukshetra, Haryana, 136119

For the past one month or so i am not able to use 4g network on my airtel number. As my home network is uttarakhand and i stay in haryana (136119) but i am not able to use the 4g ntwork.
So kindly help me i resloving the issue as it is becoming difficult to use internet services.
Do i need to swap my sim, do inform and would i be able to get it swapped here in the roaming area of haryana.
Thank you...
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M
Madhuvaram
from Delhi, Delhi
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phone tapping

Address:Bc corporation visakhapatnam, 530017

My mobile number was tapped from today morning till evening. A short beep sound is been noticed at relugular intervals. I want to know the details of the person tapped and the reason for it. Any authority had permitted for the same to tap my numbers. I have stopped the signal for some time at 7.00pm for half an hour. Later i have noticed that beep sound is not coming. The same was brought to the notice of commissioner of police. Visakhapatnam...
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D
Deepak Chaturvedy
from Bihar Sharif, Bihar
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internet issue no response

Address:TRF colony, East Singhbhum, Jharkhand, 831004

I have issue with Airtel Internet service.
Issue I am facing from more then 10 days.

I have frequently chased customer care service and raised the complain but there is no response. Every time customer the matter has been escalated, and will get call back from network team. But still there is no response from Airtel Team.

I post paid user I use to pay almost 800 rs per month to Airtel for the service....
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G
Ghanshyam Damedhar
from Noida, Uttar Pradesh
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auto deducted amount 23 from balance

Address:SHIKRAPUR, Pune, Maharashtra, 412208

Respected Sir/ Madam,

My outgoing validity of mobile is expired but my incoming validity is next 14 days, I want to do recharge mobile number before one day of incoming expiration, but Airtel company directly deducted Rs.23 amount from my main balance without my permission & information and also it's complaint helpline number not connected. I want to return my Rs.23 from Airtel company.
Please help me.

Thanks,...
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A
Aadesh Bopaiah
from Bengaluru, Karnataka
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very poor network in my place

Address:S/o MP Uthappa, marandoda Vill, Chyendane Post, Madikeri, Kodagu, Kodagu, Karnataka, 571212

Hi, my self aadesh bopaiah, i am residing at kodagu (Coorg) marandoda village (Pin-571212) we are facing a lots of network issues and unable to make any calls or use the data, so please look into it and do the needful,

Also if you want to install the network tower, i can provide the land for rent..

So please check and provide the necessary needful.

Thanks so much....
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T
Tejas Tanksale
from Bengaluru, Karnataka
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airtel dth recharge

Address:491441

I recharged my dth on may 1 2019 of rs 410 with txn no[protected], today airtel disconnected my connection saying insufficient fund, amount didn't got credited to my account my registered number in dth is [protected],

I also made a complaint with airtel customer care executive complain no is 88724038. They promissed me a call back but has not given me call back...
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N
nid io
from Delhi, Delhi
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not processing request for splitting of set top boxes

I had raised a request to split my two set top boxes and transfer one of them to another location on 30 april 2019, at that time they told me i will get a call back from back end team in 48 hrs as they can only split the connection
Even after 4 days i have not received any call back
I have called customer care thrice since then and every time i get absurd assurance that they will arrange call back in 2 hrs, half hr etc. br...
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@Monu manish
from Mumbai, Maharashtra
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violation of trai's rule

Address:144, shanti niketan colony dm road, Bulandshahr, Uttar Pradesh, 203001

I am trying to subscribe new chanel plan on airtel dth (Cost. Id [protected]) since 2 months but it is still not activated. I m trying to get help from customer care but they forcing me to select any ready made plan and they cut the phone call when i ask the reason that why i am unable to select chanels according to me. It is the clear violation of new trai's rules. Please help me in this regard.
Thank you!...
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R
Raj Diamond
from Delhi, Delhi
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complaint for mental and financial harassment by airtel

Address:Jammu, Jammu and Kashmir, 180012

Respected sir
I raj kumar gautam as my airtel no.[protected] was discontinued for last one and half month from 26 march, 2019 till now for converting the service from prepaid to pre on post as my number is more than 11 years old customer using airtel network presently, as repeatedly so many times i visited the airtel nodal office and airtel store for travelling 300 kms to and fro because of this i faced lots of health issue now and...
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R
Rahul Bhise 7449
from Mumbai, Maharashtra
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wrong information channel

Address:House no 8, 2 nd floor near Siddharth public school chowdaiah block RT Nagar Bangalore 32, 560032
Website:Trai

Dear sir/madam

Yesterday i purchased airtel dthconnection. I had called to airtel dth services center and booked new connection. After 1 hrs airtel dth customer care called me and i told them that i am interested in a new construction for dth. I was asking which channel is are there in the connection. She told your choices i told give me all hind channel, sports, english and news channels, she told rs 292 package all hindi...
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B
beeraj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited two times but recharge not done

Address:Servey.no.54/5 shantinagar, Near pravina tailor,before galli no.1 wanwadi, Pune, Maharashtra, 411040

I had mobile richarge on 25 april 2019 from yes bank app 2 times 399 mean total 798 rs
Both times transaction successful but recharge not done, i called bank and they gave me details of transaction which is sussesfully debited from my account,
Then i called custermer care they gave me funny answer "there is no way to check money deposit in airtel merchant account.
If you don't get recharge confirmation massage it mean...
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R
RiYa RaUt
from Samastipur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

simcard showing no service

Address:Mumbai City, Maharashtra, 400068

My airtel sim card is showing no service... I have tried everything. (Swtoff, changing sim card). Customer care number also i have dialled like 191, 198, 121 bt there is no option telling me to connect to customer care. Its very important and urgent to start my sim,. Help me with the issue... This is the last option for me to put message here or else i have to change simcard....
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M
Manjush Yadav
from Bargarh, Odisha
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getting calls and messages from an unknown number

I am getting whatsapp message and call from and unknown number and I want this number to be blocked for my number. That number is: [protected].

I dont know this person and do not want any calls or messages from this number.

Please take a notice and block this for my number.

Thank you in advance!...
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P
PoohV
from Pune, Maharashtra
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airtel payment wallet error with bank account

In order to purchase from myntra app i had to put minimum balance in the airtel app as per my purchase. The app shows an option related to transferring the money back to the account. However while selecting transfer to bank it shows the service is not available. This message o[censored]navailability of transferring back to account should be displayed beforehand itself.

Further none of the customer care number given on site or on app...
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S
sreelekha2210
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airtel dth money deductions

As we are pre paying for the DTH services, they are deducting money by quoting whatever reasons they want. Recently i asked them to lock my subscription as i am out of town for a month. But they paid deaf eye and all the amount(230rs) is deducted. Now when i call them, they just say sorry. I happened twice to me. Previously also they deducted 200rs saying some regional package charges, which was never mentioned in any packages to us...
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V
VishwasJindal
from Noida, Uttar Pradesh
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itemised billing not provided

Address:Ghaziabad, Uttar Pradesh, 201010

I have a prepaid number of Airtel. As per Regulation 8 of Telecom Consumer Protection Regulations 2012, a service provider is required to provide the call details to a customer on its request. I made a request to customer support but they denied by saying that since I'm on a unlimited plan. The request cannot be taken. Airtel, Please do something. I need my call details urgently. I have also applied their process EPREBILL but nothing happened....
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V
Vignesharun
from Ernakulam, Kerala
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unauthorized credit card pgsi mumbai payment

Address:52 pandiyapuram south street pettai, Tirunelveli, Tamil Nadu, 627004

I have problem with Airtel PGSI Mumbai for monthly Rs.588 has regular debit on my hdfc credit card. it is a second time first 02/04/2019 and second 03/05/2019 today with OTP.

Kindly check and close the inthis type process and Refund the 2 month amount on urgent basis. i have major problem....
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H
Harisb
from Barmer, Rajasthan
Jul 10, 2021
This thread was updated on Jul 10, 2021
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my airtel sim suddenly deactivated

Hi, i don't know what happened with my sim card. My sim card suddenly stopped working and deactivated without any reason. While i have recharged it with ₹558 and have validity remaining for 59 days.
Please get me solutions and how can i reactivate my sim card and its data pack.
Also what is the reason behind deactivation of my sim.
Contact email: [protected]@gmail.com...
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Address:Bangalore, Karnataka, 560102

I have made a payment of inr 592 towards my postpaid bill for the registered airtel mobile numbwer +91-[protected] on 03 may 2019. The amount got deducted from my bank and i haven't received any payment confirmation message from airtel. When i checked with airtel team, they mentioned that the payment is received but due to a network issue my data services are not up and running and they will resolve by 06th may 2019. Request you to intervene...
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