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Updated: Nov 11, 2025
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R
rsklogin
from Chennai, Tamil Nadu
Apr 25, 2019
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number does not exist after porting to airtel

Address: No 4/14, West Avenue Road, Kodambakkam, Chennai, Tamil Nadu, 600024

Hi, I had ported my number [protected] from Bsnl to Airtel. It got activated on 21 April 2019 and surprisingly people who were calling me were getting a message that the "number does not exist" or please check the number you have dialed ". I had raised a complaint with airtel and haven't received any proper response about the solution even after 5 days now. I keep emailing Airtel support teams and all they say is that all services are active...
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paulaman0
Apr 25, 2019
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I have been using this number [protected] fro m last 6 years
And suddenly from last 2 weeks i have been blocked from receiving sms related to any otp and transaction alerts

Earlier i never encountered such issue

I am receiving dnd related like marketing sms but unlike earlier all otp stopped coming

Please note that i am unable to transfer money to any one because of this issue
Also unable to pay my credit card bill due to the same otp issue
I also did my recharge regularly

Name bishal paul
Mob number [protected]
Location delhi
Airtel customer support has been notified about the posted complaint.
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    Datthus
    from Hyderabad, Telangana
    Apr 25, 2019
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    Address: Beerappagadda Uppal, 500039

    Hi all,

    From the past two months, i am not able to watch airtel dth channels, i don't the reason but when i asked for a reason they were saying due to server issue, we could not retrieve details and somebody from the same team saying that we have returned your money but as of today i haven't received any communication. Kindly request you to solve my issue i have rs: 3500 balance in my account now it is in negative.

    Airtel dth account details: [protected]
    Airtel customer support has been notified about the posted complaint.
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      jayashre5388
      Apr 24, 2019
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      Hi,

      There have been two fraudulent transactions by airtel money using my debit card on april 17th 2019 for rs 8998/- and rs 8990/- respectively. I live in bangalore, india while the transaction record says airtel money, mumbai. Please help and fix this. Please provide us a refund for this fraud transactions.

      I can provide more details about the individual transactions to the concerned authorities.

      Thanks,
      Shreyas kantharajan
      +1 photos
      Airtel customer support has been notified about the posted complaint.
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        H
        harjot0007
        from Dharmsala, Himachal Pradesh
        Apr 24, 2019
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        Address: Jalandhar, Punjab

        Hi i would like to get call details of outgoing and incoming calls on my number from december 2018 till now. As i have lost some contacts to which i have no access and are important for me.. Thats why i need to chek whether i have made any call during that time period or not. Kindly accept my complaint and provide me thorough details of all the calls which i have made from my existing number.
        Airtel customer support has been notified about the posted complaint.
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          Vinaychopra1982
          from Hyderabad, Telangana
          Apr 24, 2019
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          Dear airtel team,

          My airtel connection number is [protected]. Today i had filed complaint for my dish tv not working. They assigned a guy called as paparao for handling it. They guy came and tried fixing the problem but couldn't repair. He said after seeing a meter that it will work and charged rs150 from me. I told him still it's red light so it's not working but he assured me it would work and went away. Since then i am trying to reach him he is disconnecting my call and is not responding. I have again put complaint to airtel customer care but no update from them till now.

          Is this how your people cheat us? Pathetic... I will definitely put this in consumer forums. You are suppose to take action against them immediately.

          Regards
          Vinay chopra
          [protected]
          Airtel customer support has been notified about the posted complaint.
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            K
            Kshitij Pachghare
            from Delhi, Delhi
            Apr 24, 2019
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            Address: Paratwada, Amravati, Maharashtra, 444806

            Hi i tried calling a number from my airtel sim card and failed, it says the number you have dialed is incorrect, where the same number is callable from other sim cards
            It says the number you have dialed is incorrect,

            I had tried calling it by adding zero or removing +91 in an attempt to have a trial and error run
            But nothing happened

            I am able to make calls on it via other number
            The number is currently in use, i think it is problem of sim card as the same problem repeated after i changed my handset and put that sim in other handset ajd tried calling that earlier number, which again responded

            Says the number you have dialed is incorrect,
            Airtel customer support has been notified about the posted complaint.
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              R
              Rohit320
              from Delhi, Delhi
              Apr 24, 2019
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              Address: 122018

              I am using airtel connection since last 10 years and have international roaming active on myself no, where i pay 149 rs monthly rental for these services every month, weather i travel abroad or not. If i travel abroad and use my phone then standard roaming rates are applied over and above these monthly charges.

              This jan i travelled to dubai and got 10 days pack also activated where 3500 rs were charged from me.

              To my surprise air tell charged this money again in month of march as i travelled to saudi arabia for 1 day, saying that this is one of our pre condition that we would charge this automatically till the time you don't get it cancelled.

              I feel cheated as this condition is totally operator friendly and not a fair condition.
              Airtel customer support has been notified about the posted complaint.
              Online recharge transaction failed But amount not refund transaction amount Rs. 245
              Wynk cast is not working
              I have done a rechrge on wrong airtel digital id of ruopees 300 mistakenly and i want to get refund the money to my account.i tried calling customer care but they havent solved my problem.
              Money don't transaction to my account please solve it.
              Dear sir,

              My friend Rima lost her phone today in Delhi, i would like to request to lock her sim immediately as soon as possible.

              Phone number- [protected]. (AIRTEL SIM)

              Regards,
              Diksha.
              Diksha Saraswat's reply, Mar 2, 2019
              And the registered sim address is - D/O: Tanmay Majumdar D.M vatika, amaltas -604, Kachna road, Raipur, Chattisgarh, 492001.

              Incident detail - phone lost in bus in Delhi.

              Feel free to ask should you have any problem regarding details.
              As much i m trying to get atleast good network but it wont ...unless it getting low speed net .already complained airtel customer care they are not responding welll..i m going to port this sim .bye airtel .
              My internet speed very slow why and other netwark very fast why
              Worst Internet service m getting as I am using postpaid network. I want this problem to be solved or I want to convert into prepaid network again as I was Happy with that.
              I have lost my sim card. i have immediately block my sim card.
              my mobile no.[protected]
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                D
                Ds_20
                from Nahan, Himachal Pradesh
                Apr 24, 2019
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                I have ported my no. From jio to airtel and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and when it connects it asks to switch off the phone after 30 minutes and does not ask about the tele verification. Also i'm unable to receive incoming calls to my number, and recharge my number. Moreover signals are coming but still the activation is pending.
                Airtel customer support has been notified about the posted complaint.
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                  D
                  Dharmesh bhai
                  from Mumbai, Maharashtra
                  Apr 24, 2019
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                  I m regular user of airtel. My recent mobile number is [protected]. My name is patel dharmesh bhai. Before 2 days my mobile number is suddenly stop till now. Kindly solve my issue as soon as possible. I m facing lots of problems. Because of this issues i can't reach my loved ones. Suddenly my sim card not working after 11:45 am on 22 april 2019. I m very thankful for this act of kindness.
                  Airtel customer support has been notified about the posted complaint.
                  I have paid rs 515 to IRCTC through MasterCard of airtel wallet.
                  Transaction id -[protected]
                  Money is deducted from the wallet but irctc app shows bank rejected transaction.
                  So plz refund the money in wallet as soon as possible.
                  Transaction date - 21 April 2019

                  about block of sim card - Comment #3413564 - Image #0
                  Hi,
                  I recharged first time 499 unlimited plan 15 April 2019. It's show 50% cash back offer after successful first time reacharge from Airtel payment Bank but after done recharge I haven't get any cash back.

                  about block of sim card - Comment #3413613 - Image #0
                  Iam unable to use mobile data past from 3 days i donot know what's the problem .As per my plan still i hav 33days of valid time for unlimited calls and 1.0GB data usage.kindly sort out the issue asap.
                  Airtel DTH customer care not to help me choose the channel many times call but he did not help me regarding this airtel customer very rudely talk to customer
                  Airtel store at D.B.Road coimbatore is poorly run by inefficient people. Visited store for sim change for which waiting time was one hour. It has been a week but until now complaint is not rectified but I was charged for the same. Customer service is pathetic.
                  On my iphone 5S text SMS outgoing is not working. Incoming is working, I tried restarting but that did not help. I tried selecting the network manually but that does not work either. Please help resolve.
                  Dear sir,
                  sir my 199 pack not benefit for me |
                  My credit card was charged for Rs1060 without any PIN. Eventhough, we are not using any services. The charge on my credit card says www.airtel.in(PGSI). Is this fraud from airtel?
                  I want my airtel prepaid sim bill between 20 Feb to 30 Mar of my two airtel number [protected] and [protected]
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                    N
                    nagarraj
                    from Jammu, Jammu and Kashmir
                    Apr 24, 2019
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                    Address: BEHIND GOVT SCHOOL PREM NAGAR1 KOTA 3, Sonbhadra, Uttar Pradesh, 324007

                    I have airtel unlimited data plan of 349rs. But first time company give better net speed when they want to connect me. But after some days they give low speed and i want to complaint for this matter but they not connect me with his care department. After it i think share my prtoblem publically.
                    By this complaint i want to connect me company for solve my problem
                    Airtel customer support has been notified about the posted complaint.
                    Please block my airtel sim [protected]

                    Buddies sravani s/o bennayya
                    Kuddapalli village
                    Kuddapalli post
                    Seethampeta mandal
                    Srikakulam district pin 532443
                    It is showing Debit is Not allowed for this account i tried to contact out side available stores they are also unable to respond the problem
                    I am port in my idea number [protected] into Airtel but my sim card is starting in Airtel operator..it takes 3month from port in date ..port in date 16th Jan 2019, I want to know that are you handeling this matter ..?? Otherwise I'll take a step against your company as customer harassment..

                    data network speed - Comment #3414561 - Image #0
                    #Abhi@01's reply, Apr 18, 2019
                    E keya ho raha ha kohi response nahi mil raha complain kaa..kab Mila ga response..??
                    I am complning my pf contrubutions not recived my pf no Jk/J/2318/266036 Rishu Bali.. I resing d Airtel company sept 2017. I am apply for online process but still date contributions amount not recived pls chk and actions

                    Thanks nd regard
                    Rishu bali
                    cont no [protected]
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                      R
                      Ramreddy99
                      from Delhi, Delhi
                      Apr 24, 2019
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                      Address: Mehadipatnam, Hyderabad, Telangana

                      I've ported my no. From idea to airtel and i've also inserted new sim but verification call to 59059 is not connecting. (Saying call failed) every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service.
                      Airtel customer support has been notified about the posted complaint.
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                        T
                        Thangaraja M
                        Apr 24, 2019
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                        As per my airtel offers same in my airtel app, the international roaming pack of 296, currently i am stay at Nigeria but after recharge, there is no incoming and out going, i was contact through customer care, they said in Nigeria that package not valid, how cheat me, then why u given offer, with in 15 min i was contact customer care, asking one day pack or refund, but there is no options

                        What a cheating
                        Airtel customer support has been notified about the posted complaint.
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                          Prasath Mohan
                          from Coimbatore, Tamil Nadu
                          Apr 23, 2019
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                          Address: 225,EBP Nagar, Soolai,Veerappan Chatram, Erode, Tamil Nadu, 638004

                          I have recharged 175 rs for daily data 6 gb/day for 28 days on 13th of april.
                          But not even 10 days to be completed. I couldnt use my 6 gb mobile data.
                          What you guys are doing. Its really unfair and you guys are eating everyones money.

                          What can i do am in a difficult stuation. I need to call but i couldnt use my 6gb mobile data.
                          Please do the needful within 5 or 10 mins else throw me out of this waste network.
                          Airtel customer support has been notified about the posted complaint.
                          Airtel Distributors are not giving demos to us. We have our own shop from jhunir Mansa. We give money to DistribuAirtel Distributors are not giving demos to us.
                          Dandiwal Telicom jhunir mansa
                          151506
                          Mobile [protected]

                          need my data balance else need my money - Comment #3413302 - Image #0
                          Sir I recharged my airtel dth but it is showing error code 6 and its been 10 hours after i recharge.
                          It is also not showing my linked mobile number to airtel i changed my number recently but it is showing the older mobile number.
                          Please help me with my suspended account

                          need my data balance else need my money - Comment #3413569 - Image #0
                          need my data balance else need my money - Comment #3413569 - Image #1
                          Sir, one of airtel distributor in Jawali, Kangra, H.P. has done the installation of airtel DTH at my home. After few days when i came back to home, I m not able to see HD channels. When the same was communicated to him then he refuses to make a visit and told that he is not going to do it. please do the justice
                          As my sim got full network I called 59059 but call ended and not working...why Airtel is so poor, plse resolve my issue
                          Balance of my Airtel number has been deducted without any information and reason. This has happened twice in last 3 month. No provision to check these things. Is there any helpline or provision from TRAI to handle this issue s? How to resolve this ?
                          Sir,
                          I want to call details of my no (incoming and outgoing) plz send me
                          s.[protected]@gmail.com
                          Sir I want to call history of my no [protected] send to this email address s.[protected]@gmail.com thks
                          Sir/Madam
                          For a few days my nets are very slow.
                          I can not do any work online.Speed walks in the night but not the day.Immediately improve our area network.Otherwise I will have to leave Airtel
                          My area pin 787054
                          Fotehpur, Lakhimpur, Assam
                          My mobile number is [protected]
                          Asfaquekhan's reply, Apr 15, 2019
                          Sir/Madam
                          For a few days my nets are very slow.
                          I can not do any work online.Speed walks in the night but not the day.Immediately improve our area network.Otherwise I will have to leave Airtel
                          My area pin 787054
                          Fotehpur, Lakhimpur, Assam
                          My mobile number is 8011042858
                          Respected Sir/Madam,

                          I reacharged my mobile on 11th April on 119 pack.In this pack 1GB data per day but I have not used 1GB data today and showing 2.0MB
                          Sir please give me my call detail of date 07/04/2019 it's urgent
                          My airtel no is [protected]
                          Mujhe kisi ka no nikalna hai bhut urgent hai
                          So please send me my call details of date 07/04/2019 to 08/4/2019
                          Postpaid to prepaid cards
                          Hardip Bhad's reply, Mar 1, 2019
                          Postpaid to prepaid cards
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                            th1
                            from Mumbai, Maharashtra
                            Apr 23, 2019
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                            Address: # 108 , Jawahar Nagar Jagadhri workshop. Yamunanagar Pincode: 135001, 135001

                            Dear sir/madam,

                            We are facing the problem more than one month in our dth connection. Airtel service provider remove the channels without any intimation. According to airtel representative, kindly select the channels those you want to run. I selected and recharged but amount deducted from my account and channels not run on the customer id: [protected].

                            I already submitted the complaint to high authority and written communication done with concern team.

                            I request kindly resolve my query. They are taking the high charge and not giving proper service or response.

                            Without any intimation, they remove the channels and stop the service while balance is available.

                            Thanks and regards
                            Harjinder singh [protected]
                            Airtel customer support has been notified about the posted complaint.
                            Bill dated 27-3-19 of rs 1453/- sent by airtel.
                            The bill included rs 800/-towards netflix collection.
                            Netflix subscription cancelled last month.
                            Than too billing shows netflix charges.
                            Mobile services payment of rs 653/ done
                            than too repeatedly disruption of services and forcing the customer to pay .

                            dth airtel problem - Comment #3413539 - Image #0
                            As i try to call 59059 for tele-verification the mobile network vanishes and i am unable to call for tele-verification..
                            Airtel network problem in voice calling in both side with network
                            [protected], [protected], [protected] block mail in this Threatening and subduing at the time of the call and misinterpretation.
                            Hi
                            sir plz send me the cal detales of [protected] on this email id
                            rathod.[protected]@gmail.com as soon as posible of last three month
                            Some one who is distubing my family members
                            for this i will gratefull to u
                            I tried recharging my number twice through my airtel app and although the amount was deducted both the times from my bank account with transaction id, I did not get any recharge
                            I'm an airtel user for a long time.This complaint is regarding poor network speed in chrompet, chennai city and nearby areas. Your network is well appreciated in other areas.
                            I would like to request if you kindly look into matter.
                            I hope my words would have desired affect.
                            Some numbers are very important
                            Raja Tahasilder's reply, Apr 14, 2019
                            Important numbers was missing
                            I am aarti chouhan using ur airtel company's prepaid connection with number [[protected]] and i want the incoming and outgoing details for last month. if possible Please send call detail on my email ID [protected]@gmail.com as early as possible. send me detail. thank you.
                            Please verify status
                            vishumanvi's reply, Apr 13, 2019
                            Status of my mobile
                            vishumanvi's reply, Apr 13, 2019
                            Status
                            Ap ke network itna khrab ha ki 2 G bhi nahi chlta or 4 G ke liye Bolte ho mi 6 months se is problem mi ho 4 G nahi 2 G per chlata hu fir bhi nahi chlta please apni advotisment mi no diya karo ki ager ap Ko achi service nahi milte to complement kar sake
                            Wrong recharge no: [protected]
                            Recharge amount: 399 rs
                            Correct recharge no: [protected]
                            Transaction ID :[protected]
                            Transaction date : 23 april 2019

                            dth airtel problem - Comment #3415667 - Image #0
                            Loan
                            Recharge 399

                            Recharge 399
                            biHaRi biHaRi's reply, Apr 24, 2019
                            Recharge 399
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                              Nirmala koyya
                              from Bapatla, Andhra Pradesh
                              Apr 23, 2019
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                              Address: Sector-12, MVP colony, Visakhapatnam, Andhra Pradesh, 530017

                              Dear sir, I am from visakhapatnam, In my family we are using Airtel Network since 2 years.The Airtel Network is too poor.As they are showing in their ads that number one network in india, that's all fake. I was prepared for group 3 exams since last three months and I am following online classes in YouTube. But when I want to start the video always it was showing a poor network. so many times I complained in their customer care office but no result shown to me. I was wasted too much time and I didn't complete my classes in a proper time.The exam was held. How they can gave me my wasted time back. I want justice for this.And also to rectify the network issue.Because so many others are facing the same issue.
                              Airtel customer support has been notified about the posted complaint.
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                                Jagdishcbhatt
                                from Delhi, Delhi
                                Apr 23, 2019
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                                Dear sir, madam

                                I am the regular user of airtel, since last 7 years i am using various airtel services, but i am very upset with your executives related to broadband service, actually i am interested to take a wifi connection at my home, for that i have applied 3 times but my request was taken very casually and every time i got the same response from your executives that at my house location there is no wifi service, which is not possible because at the same house at ground floor some one is already using airtel wifi service since last 5 years.

                                I know that airtel is one of the best company in telecommunication, but the attitude of some of yours executives make me in doubt.

                                I hope that you will consider this mail seriously and also take some effective action further.

                                My last broadband request (Ref no. Is [protected])

                                Regards
                                Jagdish bhatt

                                [protected]
                                Airtel customer support has been notified about the posted complaint.
                                I'm calling for verification to 59059 but it was not responding sometimes it was disconnecting itself. I'm disappointed with airtel customer care services
                                I am very unhappy for the policy of recharge 36rs complasary...You can't force customers to recharge compulsory... And if we don't recharge you stoped outgoing and incoming services even though we have enough balance in our account... It is very unconvinient policy...
                                Please send me again yesterday's incoming tex sms
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                                  A
                                  AMARENDRA DUBEY
                                  from Delhi, Delhi
                                  Apr 23, 2019
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                                  Address: 404, A3 ,panchsheel greens 2, greater noida west, Gautam Buddh Nagar, Uttar Pradesh, 201308
                                  Website: airtel customer care

                                  I am relocate to ghaziabad to noida. I request to airtel to reconnect my dth to new location. Their come and told that airtel signal is not available. So you can change to other dth supplier.in my airtel dth account approx 1660 rs on 16/04/19 and currently it only 1442 and it is decreases.
                                  I haave alot of time request to cistomer care to disconnect and refund it, but no action is taken.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Raos Nellutla
                                    from Hyderabad, Telangana
                                    Apr 23, 2019
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                                    Address: 500070

                                    Respected sir.

                                    As we lived in family, one airtel number is constantly annoying to my family as well as to my personal mobile number. Now, the stage is that it is very problematic for my family members. Even when i am at busy the (Lady no.91 [protected] from bihar airtel once and another time bangalore through airtel) person is being calling me from three days.. So, it is my humble request to give the full details of the airtel mobile number. The mobile number is [protected]. Even the call is coming at mid-night also.

                                    Once again request your good self help me what can i do give me full details to my mail id ([protected]@gmail.com). Treat, this is as my final step to stop the unwanted calls.
                                    Treat this matter on urgent basis as the question is of my family safety.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Arnab Hui
                                      from Mumbai, Maharashtra
                                      Apr 23, 2019
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                                      Address: 700059

                                      Hello team

                                      I am arnab hui, my consumer id [protected] which has two connection one is sd & anothe is hd.
                                      Now my sd connection was unused for last 8 months hence on march-5, i have requested to stop my sd connection.
                                      When i called customer care they confirmed that it should be done for each month & he stopped my connection for the mentioned month.
                                      On april i have called them back for next month connection stop, now they are telling me that this service can only be availed once in four months.. So basically last information was wrong which justification is still pending...
                                      After lots of escalations & phone calls they advised me to split my connection as nothing can be done...
                                      Request has been taken for the same on last april 5, complaint no : — 88215669 & 87590078...
                                      However i am still waiting for account split.
                                      Whenever i call on customer care or escalation number only they are informing me that it will be done in next 24 hrs, which is a big lie...
                                      Also they are not waiving off the deducted amount mentioning it can only be done once in a month, is this some kind of joke???
                                      Wrongly charged also cant be waived off???
                                      Can anyone please respond me back with proper justification for past mistakes & account split request
                                      Or this is will be fine if i can close my both airtel dth connections & throw them put of my house...
                                      This is really frustrating...

                                      Arnab
                                      [protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      Apr 23, 2019
                                      Updated by Arnab Hui
                                      Its not resolved please take necessary actions to resolve the issue
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