Airtel Complaints & Reviews

Dear team.

Here is my complaint..

Being a self proclaimed #1 mobile network company, there is no proper support team and most of customer care people don't know how to solve my issue.

Problem is, i have made a payment of 2000inr. On feb17. Made a mistake, i suppose to make a payment of 200inr. So made 1800 additional amount and the same i'm asking to refund. Most of customer care executive says - they escalated the same and no resolution even after 2months.

Yes, they don't care the customer also they don't value customer money.

Do it need 3months to get settle this issue.?

Even after mail, call escalations, they are sleeping, what a pathetic service. Even i switched from postpaid to prepaid as per their retain team still "0" response...

Now i need justification.

My #is [protected]

Regards,
Bhg. (Name shortened)

Hello Sir/Mam,

i have accidentally recharged a wrong number ([protected]) instead of ([protected]) on Airtel number from PhonePe app.

i am looking forward to receive a help regarding reversal of the same.

Right Mobile No. [[protected]]
Wrong Mobile No. [[protected]]
Amount : 399
Transaction ID : [Private] (PhonePe Transaction ID)

Can you please resolve my issue ASAP.

My credit card was auto debited with ₹715.18 today at 11:49am withou pin/otp. Please look into it and reverse the charges. I haven’t used my credit card today i. E 27-04-19. This seems to be some sort of fraud that you have to take care from your end. I have seen similar types of complaints raised by other consumers reporting the same issue and observed that no solution is given so far from your side. How would you resolve this issue, i need an answer and update!

We paid Rs 1699 on 31.03.2019 through google pay for rechage to mobile no [protected] and UPI :[protected] for the same but rechage not happend.

Please go through the attachment for your reference.

Kindly refund the amount Rs 1699 to my account.

You can contact me on [protected] for more clarification.

My credit card was auto debited with 538.24 today at 11.52 am without pin/otp. Please look into this and reverse the charges. I have never used the card from my end. This seems to be some sort of fraud that you have to take care from your end. I have seen similar kind of complaints raised by other consumers reporting the same issue. There is no solution that you have given so far. How are we going to resolve this i need an answer and update... I'll report this in all social media about airtel

Hi sir

I have sent several mail to airtel customer care regarding my march bill which they committed before my bill payment. Now they have raised wrong bill without any notice to me and unfortunately i paid the bill and no body is interested to reverse my bill amount. It was discussed and agreed on phone that no bill of mar’19 will be charged.in spite of that bills raised to me. Why they harassing me every month as i have discussed so many time with customer care of airtel company and company is not giving me proper service which i have complaints several time.

Please do the need full

Hi team.,
On 23.04.2019 i have raised complaint vide reference no 88338072 for not receiving signals on digital tv i'd no [protected]
They gave engineer samagara venkat k contact [protected] who is not in service with concern company
Again we have raised complaint till 27.04.2019 still issue not resolved
If a company don't have any service executives than why they sell products and cheats customer money and time.
Please take ur setup box and refund my setup box installation fee 1800 + this month recharge money.

While recharging through phonepay i entrerd wrong noumber and it was recharged successfully i want to request you regarding the same and solve my issue
Wrong no [protected]
Correct no [protected]
Amount 558
Transaction id - n1904261202279775245656
I will be obliged by your concern
Please reverse my recahrge or recharge the correct number as mentioned
Thank you

Recently my pack of rs 399 was ended up on 25th april. So i recharge the number from the myairtel app where i had received a offer of rs. 399 with 84gb 3g/4g data and unlimited calls for 84 days. The offer was also highlighted with extra 400mb/day data in addition with rs 50 off. So i recharged that offer but i just received benefits of rs 399 contained 84gb data and not extra 400 mb data. So i request you to proceed further for my full data benefits.

One or two months ago i written a request to airtel that is "hello sir/mam

I also want to experience airtel's 4g volte service but for that i will have to upgrade my sim card to 4g/volte enabled sim card but i think i can not do because i am suffering from a disease called anxiety disorder which causes unable to walk, not even two steps forward that's why i am asking airtel if it would help me to upgrade my sim card. This sim card belongs to the telenor which was converted into airtel itself. That's why i am requesting airtel to help me out as soon as possible. Please! Please! Please! Help me out.

Thanking you!

Yours faithfully and truly"

But airtel didn't and not doing as it's promising in their advertisement.

On 16th-apr'19, i went to airtel office in yelahanka, bengaluru and raised the request of porting my number from idea to airtel. On 18th, i got the message that service has been reset but it's 26th, still network is not showing for airtel sim. Every time i contacted airtel (10 times), they raised a new complaint with different representative but no body has taken any action as of now. I have highlighted the same on twitter but no positive response there also.
Is there any way we can complaint somewhere where these lazy people should take some action?

I am taking follow up from last 3-4 months for the network issue and even my services are disconnected on daily basis as i am fed up so i am not doing the payments because of pathetuc service being offered by the airtel inspite of paying regularly on time and a big amount.
Today again my services has been barred without any reason. When i has checked it from the airtel office and they told me that services are barred due to non payment.

As per airtel my due amount is 1010/-. When i have checked the last payment history i found that my two payments are not updated in your system.

Due to fault at your end i am suffering a lot and even no one is interested to resolve my issue.

I am attached the snapshot of the payments made by end from paytm wallet with the truncation id, s

Hope will get any resolution and resume my services as i have already have a big loss due to your services.

Details of the 2 payments made with transaction id.

Airtel no [protected] airtel no [protected]
Payment date 3-apr-19 payment date 17-apr-19
Time 11:02 am time 10:07 am
Transaction id [protected] transaction id [protected]
Payment amount 500 payment amount 500

I went to the mall and suddenly my airtel sim stopped working. I thought it would be just the bad network in the place, but even after coming out, the sim wasn't getting detected and it's been more than 12hrs and i still don't have network. I cannot make calls or receive them.
I can't even find a customer care no. It's very frustrating.
I need a customer care number where it is easier to get things done. Please look into this matter.

Hallo,

I stopped getting sms at my airtel number [protected]. I was getting messages till few days back. Now, i am facing a lots of problems without sms. I brows through the internet to look for possible solutions, but could not succeed. I have checked all my mobile settings and things look fine. Can you please resolve the issue?

Thanks,
Bikramjit sharma

Dear sir/ma, am,
This is to inform you that we have airtel corporate connection (Relationship number: [protected]) we have registered for ebill but since last 3 months ebill not received by us & we are regular requesting airtel team to provide us ebill on registered email id. We have also send email id updation request on dated 09/04/2019 but till now nothing happen. We have also talked to airtel customer care team so many time but no one is listening our complaint.
Kindly look into the matter & do needful

Sir my airtel postpaid no.[protected] was activated on 8th april 2019 and i complaint on 10th april that i am not able receive incoming and messages and not able to send message.

All customer say my issue will be resolved in 24, 48, 72 hour but issue not solve.

When i put my sim in 2g mobile and send message to anyone that an error seems"check operator service".

Customer care fraud with me that they solving my issue but they didn't nothing.

Please help me.

About 6 months ago, i accidentally recharged my airtel sim with 200 rs top up instead o[censored]nlimited plan. Afterwards i haven't used that sim since i couldn't convert my balance into any prepaid plans. Over a period of time, without usage, my sim balance got reduced to 70rs. As shown in the attachment, i suppose they have deducted 23rs from my account balance for many times. Then i activated data plan for one month in that sim in order to give some usage to the sim. Then my balance got reduced to 21rs, and after 19 april 2019, my sim got deactivated. Since the trai has asked mobile service providers not to deactivate a sim till the subscriber has the minimum balance amount, they're simply deducting money to make the balance less than the minimum amount in order to deactivate the account. Kindly find a solution to this issue as trai has already instructed telecom companies not to deactivate the account if it has the minimum account balance.

Airtel DTH customer care are just maid always saying just call after 1 hour because over system is in upgrade . And they saying this from when I installed my set top box. Please train your customer support employees. All are talking like a mad person this is my last warning to Airtel DTH department.

Hello airtel,

From quite sometime i have been observing that my account balance is getting deducted when i'm recharging for unlimited plan.

After call customer service, he informed that mms charges are being deducted for which i haven't even send mms to anyone. I asked for clarification but he was not able to provide the same.

I'm on unlimited plan from more than 2 years & my balance reduced from 3 digits to 2 digits.

Hi team
Kindly blocked my sim as i have lost while traveling yesterday
I lost my sim along with my mobile redmi 4a, i have reported to police, he told me to first block the sim.
It is in my name kindly blocked otherwise i will face many consequences.
I have taken from my hometown odisha by providing my adhar card
My aadhar number is
[protected]

Mob - [protected]
If you need any assistance than call me on the another number - [protected]
Name - zabir khan
Kindly do the needful at the earliest