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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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D
Deepanshu4114
from Bengaluru, Karnataka
Jun 24, 2019
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Address: Suncity Apartments, Bellandur, 560102

I'm using airtel network and using 4g. The 4g speed is less than 1mbps and telephone company claims themselves as fastest speed over television. Moreover making indians fool about speed. I could talk to my parents over video calling as the speed is pretty low. I would request you to take necessary actions against telephone firms and stop them making indians fool.
These are the few things which most of indians feels good about when they go abroad and laws abroad are pretty strong which makes customer secure. That's the reason indians are moving out of india. Please actions against telephone network.
Airtel customer support has been notified about the posted complaint.
The internet download speed is very slow in Puttaparthi. Hardly reaching 20 KBps
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    D
    deepakshluck
    from Delhi, Delhi
    Jun 24, 2019
    Resolved
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    Resolved

    Address: Airtel centre plot no 16 udyog vihar phase 4, Gurgaon, Haryana, 122015
    Website: www.airtel.in

    Close my all accounts and wallets in airtel payment bank account.

    Unlink my aadhaar and pan card in airtel payment bank

    Airtel open my account without my permission.

    According to my knowledge three accounts open in airtel payment bank.

    Account no is [protected], [protected], [protected] and other account.
    I have not in my knowledge.

    Please don't be missuse my aadhar and pan airtel payment bank.

    My pan no fqups8553m
    Aadhar no is[protected]

    Any more information about me contact

    Regards
    Deepak sharma
    Mb no [protected]
    Jun 27, 2019
    Complaint marked as Resolved 
    Airtel not close my all accounts and wallet. Please unlink my Aadhar and pan card
    Airtel customer support has been notified about the posted complaint.
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      B
      bhups83
      from Mumbai, Maharashtra
      Jun 24, 2019
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      Recently i visited to bhutan and i intentionally did not opt for international roaming, which i did couple of months ago while traveling to usa, as i was planning to use hotel provided wifi and local sim. But after coming back i have been slapped with a huge bill having international roaming data charges.
      They never called for taking my explicit permission before enabling international roaming.

      Date of visit: 1st june to 7th june, 2019.
      Airtel customer support has been notified about the posted complaint.
      Jun 25, 2019
      Updated by bhups83
      After having multiple customer support calls, nobody is willing to understand my predicament. It is like as if I walked into an airtel store then they can charge me for breathing their air. Their single argument is they have SMS'd and emailed me about this and I should have disabled international roaming if I didn't want it. When I purchased my postpaid connection, international roaming wasn't there and they simply can not enable this on their behest and by sending an SMS they can't wash their hands of any further responsibility.
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        S
        Shabbar5152
        from Bhopal, Madhya Pradesh
        Jun 24, 2019
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        Bhopal: 24.06.2019

        I have recharged my above mobile for rs.399/- on 18.06.2019 through online. The amount has been deducted and a message reccd. Intimating txn. Id no.[protected], but my mobile not recharged.

        2. I have visited airtel, malviya nagar, bhopal office personally on 21.06.2019 and lodged my complaint to airtel customer-care person (Mr. Faizal). I am very disappointed till today i. E. 24.06.19 neither any action initiated nor co. Has a curtsy to inform me my grievances.

        3. It is very disappointing after 6 days neither amount refunded nor mobile recharged. Pl. Look into the matter and my complaint resolved at the earliest.
        Thanking you,

        Murtaza husain
        Alternate mob. No. [protected]
        Email: husain. [protected]@gmail.co
        Airtel customer support has been notified about the posted complaint.
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          Suman Pramanick 1650
          from Kolkata, West Bengal
          Jun 24, 2019
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          Address: C-19 PARK AVENUE, Chandrapur, Maharashtra, 713212
          Website: Airtelin

          I have done a recharge transaction on 22 june from paytm sbi account but after the transaction is successful the airtel is showing that they have not recieved any amount. As my recharge service for airtel was over and the payment was still not done i tried with different transaction method. Then the recharge was successfully done. But the previous amount was neither credited nor refunded back into my account.
          Airtel customer support has been notified about the posted complaint.
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            M
            Mohan0425
            from Mumbai, Maharashtra
            Jun 24, 2019
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            Address: Ameerpet, Hyderabad, Telangana, 500073

            I am unable to use volte volte services on my Airtel number even though I am using latest 4G SIM.
            I went to Airtel store and he replaced me with new Airtel SIM but of now use.
            Finally the store keeper said that volte is not possible to my Airtel number it is only for selected numbers and volte is possible not for all.
            I called customer care many times but of no use.
            No one are able to solve my problem both customer care and Airtel store keeper.
            My Airtel number [protected]

            Conclusion: Finally I decided to leave Airtel and go for Jio Network via MNP
            Airtel customer support has been notified about the posted complaint.
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              J
              jebus kirubavaram
              Jun 23, 2019
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              Address: Airtel Chennai, Chennai, Tamil Nadu, 600100

              Dear sir,

              I recently traveled usa and i required a roaming plan. I requested for roaming rs.3999 plan to be activated in my mobile phone ([protected], relationship number: [protected]). But they had incorrectly activated both rs.3599 and rs.3999 plan which i was not aware. After a month i received the bill stating both the plans for the same roaming period which was not correct.

              I requested for reversal of the incorrect charges through phone and as well as through emails but there has not been proper response so far from airtel

              Also i wanted to deactivate my 3999 plan as i needed it only for a month, i called the customer care and they indeed promise that rs.3999 plan will be deactivated. After 2 weeks i again got a message saying that 3999 plan was reactivated which i never authorized. When i called the customer care they mentioned that it was incorrectly charged and it will be deactivated

              But now after a month i received the bill which was shocking that my 3999 plan was never deactivated and they never reverted the original 3599 plan charges

              When i dropped an email on this issue i am not getting any proper response from the customer care. Also i attempted to deactivate the roaming plan through my mobile app which is not successful either.

              Now i need help to revert my incorrect roaming charges and also help to deactivate the incorrect 3999 plan which is being charged in my account
              Airtel customer support has been notified about the posted complaint.
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                G
                Gtendra mishra
                from Delhi, Delhi
                Jun 23, 2019
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                Address: 7th Floor, Interface Building No 7, Link Road, Malad West, Malad West, Mumbai, Maharashtra, IndiaLocationMalad WestPhone No.+(91)-22-40031400, Mumbai City, Maharashtra

                I was lost my phone and airtel sim card, so i visited at airtel authorised partner for a new sim cardand they told me that there was a mistake in owner id proof (father name mismatch) they said to me that i have to visit main authorised partner of airtel in naupada thane west, they clearly told me that there's no possibility to issue an same prepaid numer with same owner id proof and you have to wait for 90 days for same prepaid number and if you want same prepaid number you have to convert in post paid plan and i have to pay for it Rs300 and there was no bill, recipe provide to me and post paid charges apply per month which is 399 according to postpaid plan and i have to wait 3 months for convert in prepaid plan or port to any other sim card company according to airtel care line therefore my concern is that why i pay Rs300 charges even it is possible to free of cost in prepaid plan even there mistake made by airtel partner and why customer suffer and bare the charges made by bharti airtel company i hope u understand my concern
                Airtel customer support has been notified about the posted complaint.
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                  A
                  Avinashbabu
                  from Mumbai, Maharashtra
                  Jun 23, 2019
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                  Address: Ghorasahan, ward no-12,east champaran ,bihar, East Champaran, Bihar, 845303

                  Sir there is severe problem of airtel manager in my area because they are involve in oil theft by shutdown the network tower and hence we get disrupted network connectivity even we face the frequent call drop...so please look into the matter as fast as possible..
                  My email is:[protected]@gmail.com
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                    R
                    Reshmiraja
                    Jun 23, 2019
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                    Address: 560075

                    An airtel broadband connection was taken in the month of january 2019 and it was only for 3 months package. Bill amount of around rs. 2800 was paid in advance for this connection (Which includes gst)
                    We have not used this connection after february 2019. We had used our own airtel modem.

                    This connection should have been disconnected after 3 months (End of march 2019) from airtel. But, we are surprised to get a bill of rs.1759.79 to our address.

                    We are not entitled to receive this bill.
                    Airtel customer support has been notified about the posted complaint.
                    Jun 24, 2019
                    Updated by Reshmiraja
                    The above complaint was raised because - inspite of disconnecting airtel services, an email is sent for non payment of dues.

                    We have sternly asked to disconnect Airtel broadband with reference number[protected].
                    Then why is airtel representative coming home to reconnect ?

                    Therefore, please look into this matter to reverse the charges.
                    Jun 24, 2019
                    Updated by Reshmiraja
                    After Posting this complaint, Airtel has sent a technician to reconnect airtel broadband. Even without our permission, this technician has forcefully reconnected the modem. If the connection is reconnected, then the connection should be disconnected. The technician spoke very rudely to my parents. Please look into this matter.
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                      D
                      Dasana
                      from Mumbai, Maharashtra
                      Jun 23, 2019
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                      Airtel charged additional amount for the previous billing cycle by surreptitiously activating international roaming without intimating me. Both my primary and add-on sim cards seem to have been charged this amount. I have used matrix sim card for international calling and data purposes in the usa.

                      I travel regularly abroad and this has never happened to me earlier. It is appalling that after calling their customer care and visiting their physical store yesterday and talking to nodal officers today i have received no satisfactory resolution. I am being coerced into paying.

                      Travel dates : 7th june 2019- 18th june 2019
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Sahilenterprises
                        from Mumbai, Maharashtra
                        Jun 23, 2019
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                        Address: 53, malikpora, 193501

                        I am working as an airtel retailer from last four years still i have no airtel franchise in this 4g era. This is shame for me and airtel please help me in getting franchise. Please inform tsm zsm distributor in getting me franchise so that customers do not suffer in future. The distributor tsm zsm and other airtel officers kept aways from this facility. Ie airtel franchise. Now my problem will be solved soon and i am able to get my airtel franchise. Hope so thanks
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          amitsingh8800955950
                          from Delhi, Delhi
                          Jun 23, 2019
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                          Address: 411018

                          Airtel is charging agajnst toll free numbers. I have unlimited plan as still chaged 150 rupees for dailing toll free no. With 1860 or 1800. Other companies like jio are not charging extra for dailing toll free no. I believe airtel is cheating postpaid customers as they didn't told such conditions while taking connection. I called airtel customer care for resolution and asked them it was not conveyed me while taking the connection. Thier representative disconnect the phone saying we are conveying it now.
                          Airtel customer support has been notified about the posted complaint.
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                            C
                            ccsaha
                            from Kolkata, West Bengal
                            Jun 23, 2019
                            Resolved
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                            Resolved

                            Address: Nangi Station pally north, Batanagar, Kolkata-700140, Kolkata, West Bengal

                            Indian bank a/c debited the amount of rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile number [protected], thereby the amount has not been has not been added to my airtel a/c. Indian bank a/c debited the amount of rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile number [protected], thereby the amount has not been has not been added to my airtel a/c.
                            Jun 23, 2019
                            Complaint marked as Resolved 
                            Indian Bank debited Rs. 100/- on 22.06.2019 from my account for full talk time recharge on airtel prepaid mobile number 9903953627 . But the amount has not been added to the airtel account of mobile number 9903953627 which is not expected at all.
                            Airtel customer support has been notified about the posted complaint.
                            Jun 23, 2019
                            Updated by ccsaha
                            Phone/Mobile Number: [protected]

                            Indian Bank A/c Debited the amount of Rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile Number [protected], thereby the amount has not been has not been added to my airtel A/c. Indian Bank A/c Debited the amount of Rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile Number [protected], thereby the amount has not been has not been added to my airtel A/c.
                            Jun 23, 2019
                            Updated by ccsaha
                            Indian Bank A/c Debited the amount of Rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile Number [protected], thereby the amount has not been has not been added to my airtel A/c. Indian Bank A/c Debited the amount of Rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile Number [protected], thereby the amount has not been has not been added to my airtel A/c.
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                              H
                              Hshukla35
                              from Delhi, Delhi
                              Jun 23, 2019
                              Resolved
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                              Resolved

                              Address: Kanpur, Uttar Pradesh, 208002

                              Just ported my jio sim to airtel on 19 june 2019 and was told that after 7 days my sim will get activated and today on 22 june 2019 got sms from airtel that *your porting request has been validated by your current operator and once your mobile displays no service insert airtel sim in the hand set and call 59059 for verification* and on 22 june 2019 at 11:00 pm my handset displayed no network and i inserted my airtel sim in my handset and it showed no service and after waiting for two hours i called customer care center "employee named raja" received call and i told him all my problem so he said that "that porting time is of 7 days you have to wait for 7 days i told him that's not fair my old jio sim showed no service and airtel also not activated how will i manage all my work as this is my primary number" actually that guy is just making excuses he doesn't know how to resolve the problem.. Its not my first case of mnp prior i ported my two sim to airtel and once the old network got no service "airtel" sim was activated with in 5 minutes and he is telling me nonsense over a call...!!
                              Now my complain is that how will i manage for two days without my primary number.. I get all my business calls on that number only... Airtel very disappointed..!!
                              "all i want that my sim gets activated as soon as possible"

                              My mobile number that has been ported: [protected]
                              My email: [protected]@gmail.com

                              And im attaching all the screenshots of messages i got from airtel itself.!
                              Jun 24, 2019
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Jun 23, 2019
                              Updated by Hshukla35
                              I also got this message on my alternate number that your number is ready for activation and verification..!!

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                                R
                                Rajeshairtel
                                from Hyderabad, Telangana
                                Jun 22, 2019
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                                Address: 517502

                                I opted for mnp from bsnl to airtel.. Got nee sim card... When i try to activate the sim..59059 number is automatically getting disconnected... I am not getting incoming calls also.   replace all
                                Airtel customer support has been notified about the posted complaint.
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                                  rakesh swaim
                                  from Hyderabad, Telangana
                                  Jun 22, 2019
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                                  Address: 754141

                                  I brought a airtel sim om 17th june 2019, no doubt the sim activated within the period. But i didn't get my internet access till now due to the airtel carrier service. I had conversation for several times but didn't get resolved. I did all the things as per their recommendation but didn't get no result from that side. By asking them i got only reply that we will do it better, since 17th june. They are sending one message again and again that to sms 54321 or call 12118 bit non of these are not working also.
                                  Airtel customer support has been notified about the posted complaint.
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                                    sharmaashok2625
                                    from Shimla, Himachal Pradesh
                                    Jun 22, 2019
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                                    Address: 171001

                                    Sir by mistake i have recharged dish tv customer id [protected] instead of cid [protected]. Please transfer all the amount to my air tel dish tv customer id no [protected] connection in the name of ashok kumar sharma ganga niwas daizy blower jakhoo shimla himachal pradesh. Secondly i want to say that my tv is not showing customer id on screen.

                                    Thanking you

                                    Ashok kumar
                                    Airtel customer support has been notified about the posted complaint.
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                                      PkvpawanVerma
                                      from Mumbai, Maharashtra
                                      Jun 22, 2019
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                                      My customer id is [protected] with name of pawan verma i subscribed unlimited damaka pack in airtel in nov 13 but it was closed on 13 june without informing me and refund is not provided while i complain ed several times in airtel customer care..so plz take some step to refund my remaining amount o[censored]dp plan
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                                        bijoy rio
                                        from Kolkata, West Bengal
                                        Jun 22, 2019
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                                        Address: guwahati,panjabari,bagharbari, Kamrup Metropolitan, Assam, 781037

                                        I recharged my mobile number with their pack on 22.6.2019 and for that i added money to their wallet with my debit card and after confirmation of payment the money was debited but neither recharge was done nor i got back my money. I tried calling their customer care and they are doing nothing and asking me to wait. Please help me.

                                        My registered mobile number is [protected]
                                        Airtel customer support has been notified about the posted complaint.
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