Airtel Complaints & Reviews

My airtel number [protected] recharged for rs.399/- transaction id[protected] on[protected]. My hdfc bank account is debited with airtel (Reference no.[protected]. Rs 399 is deducted from my bank account. I usually do online recharge for my airtel mobile number. As soon as the payment is debited to airtel usually i get a recharge message from airtel. But for this recharge i didnt get a message and the airtel number online recharge is not get activated. I need to get activated the recharge or if not possible to refund the recharge amount as early as possible

I got a call from airtel customer service executive in which he suggest me an offer of ₹504 with some extra benefits
I do that recharge on that day but the offer isn't activated, i try to get some help from airtel dth but they are also making me fool they are put my calls on hold for a long time but didn't help me, they told me that they will call me within 24 hours, but still i haven't received any call yet, there is no option for me to complaint here please do some help i want you to ask them about this or if it is possible then please call me
Thank you

My airtel sim card isn't working for 3 days now. I am not able to send or receive calls, texts or data.
I tried contacting the customer care, they told that my email isn't registered with them and that they'll send an otp to the registered mobile number. But, i am not getting any texts!
It's not possible for me to get the otp!
Help me! It's urgent.

Since last two months i am paying my mobile bill on time via cheque by depositing into the nearest gallery... But my outgoing calls are deactivated... Reason... Bill not paid... Have the proof of bank pass book... If gone to nearest airtel gallery to request to start outgoing calls they say we don't have rights to start your services... Then why the f the people have opened airtel gallery.

And the gallery people avoid the customer too...

Dear sir/ madam mera airtel ka lapu sim mai digital sim swap option hat gaya hai 8 din hua hai, abhi tak aiya nahi so pls add sim swap option in my lapu no [protected] un right hai, maine tsm se baat kiya tha wo bola unke haath pe nahi hai wo kuch nahi kar sakte pls help me tsm name sujit shil [protected] agartala city tsm pls solve this problem as soon as possible

Airtel has the poor mentality to disturb it's customers.

Really shame on you people for disturbing the customers. Now once again you people are disturbing the customers. Now I want to make a recharge of Rs. 35/- from my main balance and the option is not coming. Earlier the option was coming but now you peole become ### hungry fellows who don't have guts to EARN your INCOME and become greedy beggars by looting the customers every month or every 28 days. Really shame on you greedy hungry fellows who don't have self respect and respect for the customers. You people are such type of low mentality people that you forcibly deduct Rs. 23/- from the customers balance without taking their consent. This type of attitude is shown by fraud and beggars which you are become fully. It's better for you people to leave the job and take one big katora and sit on the roads for begging so that ongoing people will give you beg as you are the greedy hungry fraud beggars to loot the customers. If you people have little bit self respect and respect for the customers then reply with the USSD code for recharging the Rs 35/- from main balance instead of forcibly deducting Rs. 23/- without taking the consent from the customers. Shame on you greedy hungry people for showing such nasty attitude and behaviour towards the customers.   

Sir, i have converted my sim network reliance to airtel, after that a year i've used that number more than a year in airtel network as a postpaid, all my links registerd with that number including aadhar, bank account, everything linked with that number now am suffering alot now, since 1year 9months am not using that number i need that old number again.

This is a case about device claim – service request # 4148424

I got my screen damaged of samsung galaxy note 9 & raised a request for claim. Someone from one assist or airtel spoke with me like a police inspector & started questioning some useless questions. My phone was damaged but all she was concerned for some stupid explanations.

After collecting information she said someone will call back to tell status. After 2 days someone called me & said this is not covered as either you have to fall under criteria of accident or liquid spillover but my phone screen was simply hit in a lift when it was in my pocket. So they intended that either i should throw my phone in water or i should be involved in an accident of some kind.

I am annoyed with such stupid reasoning, especially when screen cost of my phone is over 18000/- (Which i checked in market).

Truth don”t buy stupid one assist insurance #fraud #airtel

Dr. Louis david amalaraja, from st. Marys eye care, 84, capitaine marius xavier street, pondicherry-605001 here. We booked a landline+ broadband connection of airtel on 8th april 2019 with mr. Gopi of airtel. His mobile no is: [protected]. We made a payment of rs. 3500, for 6 months connection of airtel landline+broadband, on 8th april 2019, by cash. Till now, nothing has been done. We have not got the connection. Someone came and placed a modem in our hospital yesterday, which is not functioning. They have given us a fake landlin no:[protected].

My airtel fixedline number was [protected]. I used the broadband connected and later disconnected the airtel telephone and broadband connection on feb 2019 by calling the customer care number and they tole me that they will disconnect the number within 4-5 days and the service request number was[protected]

But even we have made the request on feb 2019 they sending me the bill for the march 2019. Ok we have billed the bill for non using telephone calls and broadband for the month of feb 2019 (As we have made the disconnect request on feb 2019 we have paid the bill for march 2019)

But even after two months airtel sending me the bill for the month april 2019. This was completely unacceptable. They keep on sending bills with out hesitation.

This is not just my story. But i have read the same story with my former airtel users facing the same problem. So always be careful when choosing airtel telephone or postpaid broadband connection. They won't disconnect connection and keep on sending bills. And you will suffer at the end.

On 6th september 18 i have recharged my home mobile number [protected] by using netbanking.. I had recharge with rs 448. When i didnot get confirmation after 15 minutes again i recharged with 995 valid for six months.. When i got confirmation for both reachable. I call airtel customer care they said we can't cancell transaction but it will continue after first option expired.. But when it was not continue again i have called airtel customer service. They said it's not possible like that. Who asked you to reacharge twice.. They are very rude.. Not helpful at all they are bleming us

Please help me

I have activated the international roaming package for kuwait for 10 days in the month of march and i was clearly told in the call that after 10 days the service will stop and i will be charged local relevant roaming charges.

I have extended my stay in kuwait by 3 days but never requested for renewal of the package. When the bill for march came i have enquired why it was so high and they said i called in transit from dubai and its not covered i accepted and paid 5863 due to that charges the package was 3599 only.

However to my surprise in april bill also they charged me 3599 and total bill was inr 4841.84 including taxes for excess charges.

It is totally acceptable and fraudulent charges, they are simply cheating the customer, i was a loyal customer of airtel and i never challenged their billing before since lil bit here and there is always there. Now this i cannot accept at all. I want to take maximum action on this case and get my refund since i have never used services

I also wish to shift my service to some other mobile service provider instead of airtel

Regards
Rajendra prasad nidamarthi
[protected]

Mera sim damage ho geya tha. Mene aplogo ko complain de kr sim off kar diya.. Uske baad airtel mini store me jake sim replaced kara rehe hai lekin sim on nhi ho rha hai. Help line number complain krne me bolte hai ki 1 hours me on ho jayega.. Lekin kuch nhi ho rha hai. False information de rehe hai... Plz on kar dijiye. Bahut problem ho rha hai...

Hi team,

This message is in reference to the fraud call - asking for money transfer.
There is a receipt from a courier company - city sprint courier. Under my name from finland (Name of the person daniel costica. I only have his number.

The lady calling me and telling me she is from mumbai customs - and asking me to transfer 50.000 inr into some bank account. Else there will be a court case file under my name.

Name of the lady: seema

Number:[protected]

Please enclose the attachment

I m using airtel SIM card from past 6 years and i am recharging regularly for
unlimited pack.now .My no-[protected]..i am unable to call to particularly BSNL landline numbers..while calling, its saying number does not exist, where as i am able to receive the calls from the same landline numbers..and i am able to call the same landline numbers from other service providers like JIO and vodafone..why you are blocking my call to BSNL...

Worst network of Airtel.Cannot resolve problem registered last 1 month. Always in progress. Worst company. High bill plans and worst qualify services. I recommend evryone. Plz dnt waste ur money on Airtel. I hate it. They close complaints without resolving again take complaint and dont resolve and close. Its like they cannot do anything. Go for Jio. Worst Airtel

Hi, I have called to Airtel digital tv customer care today @6.11pm & I have asked her I have requirement of Hindi, Marathi & Tamils all channed required then executive lady told me that recharge with Rs. 360/- you will get Hindi, Marathi & Tamil all channels with rs. 15 (penalty). Then I have done the recharge of Rs. 375 immediately & called again customer care now they are telling me that only one tamil channel is part of that pack now u have to bear additional amt as per channel amt. I request you to please look into this matter on priority.

I have given a complaint that internet services aren’t working on my number 3 days ago. No one has responded to it. They send computer generated messages on twitter. Issue is not resolved yet. But when it comes to paying bill they want it on time. This is customer harassment. When all numbers in the area working fine, why only one number isn’t working and why aren’t they solving the issue inspire of repeated complaints...

Dear Sir/Madam,
On Dt:08-Apr-2019 I Have recharged my airtel Money account with Rs 450/-, which failed due to some technical problems. But on the same transaction the said amount has been deducted from SBI Saving A/c for Rs 450/- vide transaction Reference No:-OTHPG042143RaZ*airtel money.plot Guragaon.Again I recharged my Airtel No [protected] with Rs 448/- from the Same SBI Saving A/c which was a success one.
Hence it is requestedto credit the amount of Rs 450/- to my SBI Saving A/c from which the amount was deducted.

I am writing to you, seeking guidance and help regarding my situation where Airtel has wrongfully billed me an amount of Rs. 5160.69/- for international roaming charges for mobile number [protected].

I was on trip of Malaysia and Thailand from 16th to 23rd of Mar, 2019. During this period Airtel has put me on a Rs. 499/- per day international roaming pack, amounting to this huge bill.

As per Airtel, they have put me on this pack, as I have consumed data while I was on international roaming. I refuse this claim because I had not used any mobile data, nor did I plan to during my trip (which is why I had not subscribed to their 1500 for 10 days International Roaming pack). I say this with confidence because most of my time was spent on hotel where I had access to wifi and other than that I used my friend’s phone who activated 1500 pack which we shared.

Moreover, Airtel has had a history of charging for wrong data usage, as I can see through the internet.

The best they have done is told me that the charges are valid and I have to pay for the amount. I do not want to pay any amount except for monthly 300-400 postpaid charge as I have not consume their services ( Neither International calling, Messaging or mobile data).

*** Attaching the screenshot of my mobile where you can easily see that 0 bytes have been used in International roaming ***

I would request you to kindly guide me, as in what options do I have in front of me with regards to this dispute.