Airtel Complaints & Reviews

Dears in my home digital tv (Dth) is not working for last one week. I have raised complaint with airtel.

None of their support executives are answering properly. Currently i am out of india.
My wife is trying to reach their support executives and none of them answering properly and they are not even giving respect to women. While talking in phone itself they are very rude and they are rejecting the call.

She would have called more than 20 times in last two days. Still now the problem is not resolved and no one is taking responsibility. I dont know when it will get resolved and what to do.

Whats the action they are going to take now on your executives. Seriously fed up with airtel support.

I'm using airtel postpaid simcard from years but now i'm not getting the signal inside my home so please do clear my issue as became a big issue to
Get calls and to somebody, so please try resolve this issue. Airtel's network quality has been degraded alot, facing difficultly to connect at many places.
Address ground floor 211, pocket 4, sector 2, rohini, delhi.

Mobile number [protected] Usage 15 years

Kindly review the attached copies .Secondly I visited the nearby branch office(airtel perambur branch near venus) .No response for my issue.They informed me to email again to the office, instead of solving my problem.
I had changed my Network.
Thanks

Iam having plot in thivim north goa india and iam not having any airtel tower range in my said area hence it is requested for mobile tower installation so that i get tower range in my said area kindly do the needful as early as possible waiting for your favourable reply also send me conract details for mobile tower installation of the concerned person kindly do the needul. For further details contact at my number is [protected].

I had paid broadband installation fee of 1500, technician told me connection installation is not feasible. I have been trying to get a refund since. Very pathetic customer service and the customer care.
Caf: 80234348

I have been trying to reach out but nobody is helping with the refund. They just keep passing the ball to one another. Also the technician is not responding now.

Dear sir, i munesh singhal is a airtel digital dth costumer having id no.[protected] from jaipur rajasthan. On 11th april 19 in morning time my tv account has been suspend due to low balance but after it i recharged my account with 225 immediately. After it my tv account remain suspend and my tv could jot started. I call to the costumer care centre and they said that my account is not suspend from their side. I call them many times but they r saying that they can not help. My tv is not operating while i have account balance. I lodged a complain againt it via no.87900956 on 11th april 2019. Pl help me

Why is it that right after i recharge my data pack and try to browse i start getting redirected into this site one. Airtel.in
I've been trying to fill up college forms and i can't because this horrible redirection loop isn't letting me enter the sites i want to enter in. What's wrong with this company!!! You punish customers because they are paying you to update their data packs??? This is so messed up. This one. Airtel.in is a spam website and i want it blocked however that might be possible. I want this fixed. Worse is the fact that all the time i've had to spend trying to get passed this annoying-as-hell redirection loop, the net balance of my phone keeps getting deducted from. I had to pay for this net balance and now it is going to waste because the company that i payed is playing evil tricks. Tell me this, are you going to compensate for this loss of data caused because of your so disgusting and ugly games? I want this problem fixed. Asap. I want this site blocked. And i never want to be redirected here again.

My last post paid bill of Rs 286.41 was paid through SI (Autopay) credit card (HDFC Bank) on 28/03/2019 mobile no.[protected] now ported to Jio please update the same as i’m Getting continuous call from Jio complaining that last payment of previous operator was paid by me kindly update the payment on urgent basis
Update on urgent basis
Treat as most urgent ...

Hi this is Yooluti Suchiang a Airtel Postpaid user (No- [protected]). Today the 11th of April, 2019 I paid my postpaid bill and after sometimes I got a message that my payment was unsuccessful but an amount of Rs 589 was deducted from the account although the payment was unsuccessful.
And I paid using the Airtel app.

Kindly please look into this matter as soon as possible as the due date for my bill will be up to 13th April, 2019.

Dated: 04/01/2019

Description: as i have recharged my airtel number of rs 399 for 84 days with 4g coverage and unlimited local calls.

But from the day when i recharged, my internet was not working upto the speed that was stated/mentioned.

When i connect the internet, the network speed goes upto maximum of 10 -20 kbps.

I feel that the airtel company is cheating and giving some fake advertisement that they have a super speed internet all over the country.
But being in the mid of the chennai city, still we are getting the top speed of maximum 20 kbps whichis very disappointing.

When we contact the customer care, they are diverting the problem like it is occurring only for that user. But the actual is, its not working for my friends, colleagues, parents and relations as well (All people in the below mentioned area).

Area: nandambakkam & nungambakkam & mogappair.

Kindly consider this as a serious issue and resolve the issue asap is appreciated.

I've ported my no.[protected] from delhi airtrl network circle to jammyu and kashmir airtel network circle and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number. I couldn't believe how airtel is so weak in customer service.

Dear department i have been using airtel service since 2009 i trust your company and i have been intrest in your service but unfortunately there is an issue since last 1 year and i have complain many time and request with various number to improve some more network range of my area but still till today i am not under the range within my home location thereforei am not getting proper service airtel when i need so i would like to request again maay be it will be for the last time cause if i still do not get service till now i would have to port my sim to other service wich can provide me a proper service so i hope and pray that you will be very kind enough to tackle out my problem as soon as possible thank you.

I am a senior citizen. For past 2 weeks i am unable to make and receive calls. As suggested by customer care i have taken a new sim but the problem persists. Please resolve the issue or else i will have to port the number. I stay on the ground floor and receiving no signals from airtel. My relatives and friends are not is position to reach me. I have heart problem as well. My number is [protected]. Babu lal.

There are multiple issues with my airtel primary and 2 secondary connection since day 1.

After lot of struggle, i have given up on airtel customer services, which includes 121, nodal, gopal vittal and applette authority.

I have requested for disconnection and its been 4 days, i havent received any response from above said sources.

I made the biggest mistake of paying in advance for whole year and now airtel is not returning the amount and neither processing disconnection request 87797377.

I have already sent 5 emails but there is no response.

Please help in getting my money back from this con company.

Dear trai team,

Airtel digital tv id: [protected]

I have taken all hd chanel package but daily after 7 pm till 1 am we are not getting 278 star sport-1 hd chanel. From last 3 days we have been continually calling call centre of airtel digital tv but they are rude at behaviour, worst at language, careless at response, they simply reply server are busy contact after 2 hours meanwhile we miss the ipl match. When they don’t have required capacity why they are selling to many people of this channel and encashing public money?

Airtel digital tv team must be punished by trai and terminate from the services.

Dear trai team,
Please help us to get resolution at the earliest.

Thanks and regards,
Muralikrishna. K

Hi Team,

I have logged a complaint against Network Coverage with Airtel with request number -

THis issue is still not resolved as it has passed 10 days of extra time. I am facing the same at particular location
and location has been communicated to Airtel. This iss ue is faced by multiple user at same location.

I didnot receive any got with update on this request and when I have called 515 I receive one message that the
request is in process.

I called customer care on 9th April 2019 and asked them to update my comment to call me back but I have not
received any update. They have just updated me that optimization has been done and rest is in progress.

This is very irritating as I am unable to get calls, no internet working, cannot make any calls.

Screenshot attached for reference.

Hello,

Dear sir/madam,
My name is radha krishna guttula. I need last three months call history of my airtel prepaid number. Here is the dates range january 01- 2019 to march 31 2019. Could you please tell me the how can i get that? If possible please send me to mail id"

Airtel prepaid mobile number: [protected]
Mail id:
[protected]@gmail.com

Customer id no. [protected] has been denied access to a large no. Of subscribed channels and deliberately ignoring repeated complaints.
After confirming my package of selected channels comprising 41 paid channels and 37 free channels, eleven of the fifteen movie channels and some more channels of my package are not activated at all. Whereas some unwanted channels are added to my package for no reason. Tried all means to register my complaint but they are not responding leaving no other option for me than to quit their services.
Redressal of my grievances and proper justice is sought as per law.

Respected Sir,
I've been a customer of airtel from a long time, and have a wonderful experience with airtel, but from few months there has been a problem with my contact no.From a few moths i am not able to send my messages although i am receiving the messages but unable to send them.I have changed my message center no.quite a few times in order to solve the problem but unable to sought it out.I had also contacted with your customer care executive through your hotline no.121 but there has been no good response of my complaint and still the same problem exists.The customer care executive although send me a message specifying that your problem has been resolved but the problem still exists.I've been facing many problems due to this and i hope some action should be taken after this complaint and hope the problem will be resolved shortly and hoping for the confirmation of this complaint should come shortly on my e-mail id.
email [protected]@gmail.com
Thank you

Sir,
My registered mobile number for Bharti Airtel DTH is [protected] and DTH account number [protected]-001.
I received a customer Care call from Bharti Airtel on 8 Oct 2018 regarding a offer for my DTH, I confirm the same from Bharti Airtel customer care. The offer was that on recharge of Rs 799 I will get the base pack for 6 months and after that I will have to recharge with a amount of Rs 130 per month for continuing the same pack, if I fail to recharge then free to the air channels will be available for life time (repeat free to the air channels for life time). Being a attractive package I recharged on 9 Oct 2018 with required amount of Rs 799.
Now, my said offer last upto 5 April 2019. From 5 April 2019 late night no channels are available, not even the free to the air channels, which should be available for my DTH for life time, since I have already paid for that, according to Bharti Airtel DTH offers given to me as offer on 9 Oct 2018. Till my offer was valid, my base pack was active. Now they have stop all channels, even FTA channels also.
Now, customer care is not responding properly, they are also in doubt about providing FTA channels for life time.
Kindly look into the matter and do the needful and provide them a proper direction as soon as possible, so that Bharti Airtel DTH service provide me Free to the air channels for life time or refund my paid amount of Rs 799.
My alternate contact number [protected].
RMN [protected]

From
Kiran Thakur
W/o Dada Bhai Thakur.