Airtel Complaints & Reviews

Hello,

I have raised a request to change my dth plan on 16th february 2019 after knowing that channels i have subscribed all cancelled due to trai latest rules. I was in call with cc executive for nearly 40minutes and i have added nearly 25 channels which includes hd channels as well. Upon confirming the amount after adding the channel, i was told the amount as 241 i confirmed to activate all. They said server issue so by...

I was not informed about premium charges,
When i called 1860 its cheating with client when he is provided unlimited postpaid scheme,

Suddenly they charge in bill its unfair,
No message to customer about what details they have about 1860 nos,

Without prior information how company can add charges in regular billing cycle i shocked when i saw my bill,

This is new style of fraud...

Yesterday i got a msg from md-artlnt mentioning dear customer your land has got selected for airtel 4g tower installation in your premises and all technical part verified successfully. We would like to inform you that to make your license as soon as possible, so that we can install tower kindly co-operate with your project coordinator for further details. Your application id is air-5644329. T&c apply.
Airtel. Plz check the authenticity...

3 days back my sim abruptly stopped working and after relentless efforts to get some useful help out of the customer care, who as usual could provide no useful information, i had to make a visit to the airtel gallery.
I visited the airtel gallery at 1:00 pm, galleria where one of your staff memebers, informed me that i would need to get a duplicate sim. He gave me 1 sim card first and filled out the form after which he said there...

My recent bill dated 9th mar is due for rs. 10562/= which includes heafty call charges for usage in maldives even though i activated intl roaming pack of rs. 1499/= as told by airtel customer service team and the call min/sms usage was way under the free min allowed in the pack.

On 25th feb 2019, i called airtel 121, regarding activation of international roaming for srilanka and maldives for 10days on my mobile no [protected]....

It has been 3 days since i recharged using sbi rewards for rupees 399 to my airtel number. And i recieved msg from sbi rewards that my recharge is successfull. But my plan didnt get activated, and airtel states my incoming services will be terminated from 16th of march that is in 2 days. I tried calling airtel customer care like 121, [protected], but none of them helped me. Please resolve it....

I ported my airtel sim from tata docomo karnataka circle to airtel karnataka. I was given a new sim and was told to insert it when the old one gets inactivated. When my old sim got deactivated, i inserted my new as instructed. But it doesn't show any network. Now both my sims don't work. Its already 9+ hours and i have restarted my phone several times but still no network. Please do the needful

Name: jorden simick
Number...

I ported my airtel sim from karnataka circle to odisha circle. I was given a new some and was told to insert it when the old one gets inactivated. When my old sim got deactivated, i inserted my new as instructed. But it doesn't show any network. Now both my sims don't work. Its already 7-8 hours and i have restarted my phone several times but still no network. This is so frustrating....

I have paid 1767 on 27 feb 2019, for broadband connection but i have not got my connection from last 12 days and they are denying that you cannot get the connection because of rent agreement papers of flat. They have not told me about this before taking my money. My caf number is[protected]. I have paid online and i have asked about the refund of my money and they are not responding back. I have got a call from a number [protected] who provided...

Call forwarding is not happening, since the day i have ported my number to airtel.in all the other companies like vodafone, jio, idea call forwarding is properly done. And in this, it takes 30seconds and then call forwarding is done. My customer who is calling is not going to wait, why is it so in airtel? And it was then the executive should inform me earlier, i clearly asked him that the call forwarding is my main motive, and he said yes...

Pathetic experience. Your team is not capable to handle such calls your dnc service which i had already activited on my phone ([protected]) is simply worst, coz i am still getting promotional calls and msgs from different sources. I had spoken to one of your tele exe ravi i guessd, even after giving him a no i. E [protected] am gettig so many calls. Your tele exe is telling me to do a police complaint for that no. Which is not expected atleast...

I just got off the phone where i was complaining about my broadband not working properly...

I asked the executive to provide me with a solution to fix my broadband's frequent disconnections and frequent speed and ping drops while gaming..

The executive gave her name as arushi and was very rude... She intended to obtain the admin access to my modem which contained information on the domain i had hosted there......

Dear airtel team and nodal officer,
Is this what the treatment you are giving to your valued customer who is using this number last 10 yrs and fan of airtel. I have not used any other network other than airtel in my life time. But now, i am feeling that i being looted.
I received a bill of rs.6785/- for march 2019 which is not acceptable. I just want my number to be activated for getting otp's and don't want anything. Ready...

Hi,

Our family traveled to maldives on 6th december 2018 and activated the international roaming for 3 of our family members. Over the call, i was informed that there are no specific packages for maldives and i would be charged rs. 75 per minute for incoming and rs. 150 per minute for outing calls. Where as when we received our bill for the current and the upcoming months we were charged rs. 200 per minute for incoming and...

Hello,

I went to airtel store sector 120, amrapali market, noida to port my 3 vodafone numbers to airtel and placed the request. Today i received document verification failed message for my all numbers. When i contacted number of same store and asked about this, then executive priya and her colleague started misbehaving on call. They threatened me also that they will not let my numbers to be ported to vodafone now.. Now when...

Sir i ported my sim from vodafone to airtel. And i have inserted my sim in phone and it shows airtel network but when i call 59059 for verification my personal details call automatically disconnected after some time.
Sir i have to face my problem due to this reason. So please resolve my problem.
You can call me at [protected] for verification. This is my alternate number.
My ported number is [protected]...

I am an existing customer with airtel and i own a simcard and a landline with a broadband connection. Yesterday on 12/03/2019 i wanted to add one more connection in bhopal and applied for the same in your online portal. Promptly i got a revert from your sales team in bhopal today on 13/03/2019 at around 8:30 am.

The sales persons i spoke to were upendra vishwakarma & ali basit.
They explained the plans available, the...

Dear sir/madam,

Customer id : [protected]

One of my friend mr. Arunachalam (From vellore) bought airtel dth set top box (On feb 2019) by registering his mobile no.[protected].
When it tried to change it thru online it is giving error msg.
Hence i kindly request you to change it to my name & number.
Name : k. Mahalingam
Mobile no.: [protected]

Please do the needful
Rgds,...

My father debranjan majumdar is sick and unable to go outside. Yesterday his airtel sim stopped working and customer care suggested to get a replacement sim card. I went to the airtel store near my residence with authorization letter from my father, original sim card and relevent documents (Voter id card, pan card, aadhaar card, electricity bill of my father, my voter id card) along with attested photo copies.

The airtel store...

I am s. Padmapriya, wife of y. Senthil currently working as csm in bharti airtel ltd., for past four years.
From the day one of employment, we have faced many problems due to irregular timings of working hours in bharti airtel ltd., there is no proper timings for csm and they are forced to work more than 15 hours per day to meet their monthly target. If not, they are threatened by their higher officials named mr. Balaji singh and mr....