Airtel Complaints & Reviews

I am in gobrahi bihar pin code 847226 mobile number is [protected]
I am facing low internet speed and network single problem from long time i am trying to communicate with airtel customer care but the customer care toll free number 121.198, is not working airtel saying invalid number like this kind of service company is making us fool and miss guiding with their customer the tv commercial that the network of airtel4g is the fastest but this all is fake

Mere yaha network aate he bahi hai
Network aate hai to speed aati he nahi
And kio bhi data feed nahi ho pata hai
And savhi data pending me path jata hai
Ab to ipl game start ho gaye bo
Bo bhi nahi dekh ko milate and skore bhinahi dekhne ko milata and mera favorate game bhi cricket hai isliye muche kuch unhappy hoti hai.
Kindly, sir, chack kar theek kijiye

Before some days i mnp my number from jio to airtel i received a massage yesterday i submitted a screenshot of message
Network was gone from jio sim
And received in airtel but for tele verification i tried to call 59059 but there is showing which number you are calling is incorrect i am requesting to airtel please help me fast my time is wasting
And i am requesting to consume forum please take a action against airtel company

Hi my name is tushar setya. And my no. Is [protected]. I am unable to send any messages through this no. Many a times i had called customer care executive and they had it will be solved but it has not solved yet.
I has seen my messge center no. Also and it is [protected] but then also, outgoing sms cannot be possible
Due to this issue i am unable to verify in most of the transaction app.
Please resolve this issue

Hi,

I have done wrong recharge through paytm for my airtel no.

The customer care says that it cannot be done and it was your mistake.

Spoke to 2 people and sent emails. The same response.

Kindly reverse it.

Correct mobile no.: [protected]

Wrong mobile no.: [protected]

Amount: 35

Operator reference no.:[protected]

Thanks,
Surya

I am using the airtel mobile network but their is network is bad n they say they will fix it but not. Internet speeds are slow. N not what they say in the ad as the fastest in the world. Customer care does not get connected. Also problems with airtel app. It says dormant when trying to load money. There is no chat service.
Mob no [protected]
Subodh

Dear sir,
On 28th feb 2019, i have requested to digitaltv for invoice and details o[censored]tilisation of last recharged amount rs. 300 on 4th feb 2019 wide reference no [protected]. On 13th march 2019, he promised me will provide us invoice with in 7 days wide reference no [protected]. But till now no response from his site.

Communication details attached.

Mime-version: 1.0
Date: fri, 22 mar 2019 10:47:32 +0530
References:
In-reply-to:
Message-id:
Subject: re: required invoice of a/c [protected]
From: nisha bajpai
To: digitaltv
Content-type: multipart/alternative; boundary="[protected]dbeaa10584a7f819"

—[protected]dbeaa10584a7f819
Content-type: text/plain; charset="utf-8"
Content-transfer-encoding: quoted-printable

Dear @digitaltv,

As you are aware, i am continue following our concern since 28th february
2019. But you are failed to provide me solution till date. It is my final
Request to you please provide me invoice copy for the month feb 2018.

Please keep in touch me at [protected].

Thank you,

On wed, mar 13, 2019 at 12:32 pm digitaltv wrote:

dear nisha bajpai,


warm greetings from airtel!


this is with reference to your concern regarding bill statement for your
airtel digitaltv id [protected].


as per our telephonic conversation with you on mobile number [protected]
dated 13/03/2019, we would like to inform that your concern has been
forwarded to our concerned team and they will send the 3 months bill
statement through mail with in 7 days.


please note that your reference no is [protected] for any further
correspondence.


assuring you of the best experience =e2=80=93 always!



best regards,



gautham

airtel digitaltv
bharti airtel limited

on mon, 11 mar 2019 at 06:03 pm wrote:

dear @digitaltv,

as per our telephonic conversation, i am waiting for invoice.

on fri, mar 8, 2019 at 3:50 pm digitaltv wrote:

dear nisha bajpai,



greetings from airtel!



this is with reference to your e-mail regarding invoice for billing on
airtel digitaltv id [protected].



as per our telephonic conversation with you on [protected] dated on
08/03/19, we would like to inform you that your request regarding invoic=
E
for billing summary has been registered with us. We forwarded the reques=
T
to the concern team. We assure you that it will be resolved shortly.



further, as per your request for list of channels is given below.


*package type* *package id* *package name* *start date* *end date* *dbr*
a-la-carte pack alp00038 sony sab (Rs.22.[protected].74
a-la-carte pack alp00604 khushi tv (Rs.[protected]
a-la-carte pack alp00035 sony max 2 (Rs.1.[protected].03
a-la-carte pack alp00415 national voice (Rs.[protected]
value added services topup4795 sadabahar hitz top up 1m apr-16 (Upfront
nrc rs[protected].5
a-la-carte pack alp00466 masti (Rs.[protected]
broadcaster bouquet pack bbp00162 star hindi value (Rs. 57.[protected]
1.92
a-la-carte pack alp00434 fashion tv (Rs.[protected]
carrier fee component ncf00081 ncf pack for rs. 153- std[protected].1
a-la-carte pack alp00366 aastha (Rs.[protected]
a-la-carte pack alp00363 aastha bhajan (Rs.[protected]
value added services vas00002 airtel free channels bundle_roi[protected]
0
a-la-carte pack alp00590 news 1 india (Rs.[protected]
a-la-carte pack alp00409 india voice (Rs.[protected]
broadcaster bouquet pack bbp00423 fta pack - roi[protected]
a-la-carte pack alp00418 news 24 (Rs.[protected]
a-la-carte pack alp00396 wow cinema (Rs.[protected]
a-la-carte pack alp00485 9x tashan (Rs.[protected]
a-la-carte pack alp00464 9x jhakaas (Rs.[protected]
a-la-carte pack alp00392 b4u movies (Rs.[protected]
a-la-carte pack alp00395 cinema tv (Rs.[protected]
a-la-carte pack alp00168 zee news (Rs.0.[protected]
a-la-carte pack alp00107 history tv 18 (Rs.3.[protected].11
a-la-carte pack alp00067 utv movies (Rs.2.[protected].07
a-la-carte pack alp00406 india tv (Rs.[protected]
a-la-carte pack alp00378 prarthana bhawan (Rs.[protected]
a-la-carte pack alp00391 movie house (Rs.[protected]
a-la-carte pack alp00218 wb (Rs.1.[protected].03
a-la-carte pack alp00102 ndtv india (Rs.1.[protected].03
a-la-carte pack alp00380 sanskar (Rs.[protected]
a-la-carte pack alp00314 discovery science (Rs.1.[protected].03
a-la-carte pack alp00405 india news (Rs.[protected]
a-la-carte pack alp00421 aljazeera (Rs.[protected]
value added services topup3767 hd customer identification topup (Free
preview) oct[protected]
a-la-carte pack alp00403 hindi khabar (Rs.[protected]
a-la-carte pack alp00419 abp news (Rs.[protected]
a-la-carte pack alp00166 zee action (Rs.1.[protected].03
a-la-carte pack alp00365 satsang (Rs.[protected]
a-la-carte pack alp00393 enterr 10 (Rs.[protected]
a-la-carte pack alp00324 aaj tak (Rs.0.[protected].02
a-la-carte pack alp00069 utv action (Rs.2.[protected].07
a-la-carte pack alp00419 abp news (Rs.[protected]-13 0



please note that your reference no is [protected] for any further
correspondence.



assuring you of the best experience =e2=80=93 always!

best regards,

archana
airtel digitaltv
bharti airtel limited

on fri, 08 mar 2019 at 10:34 am wrote:

dear @digitaltv,

with reference your email related reply on my mail.

i am very disappointed, you are neglecting my concern. I can't understan=
D
why you are not providing me invoice from 4th feb to 28th feb and
information about activated channels.

i would like to inform you that, i can't recharge my account till when
you not provide me related information and i am also thinking to express=
My
concern to trai also.

i hope you resole issue asap.

thanking you,

on thu, mar 7, 2019 at 6:09 pm digitaltv wrote:

dear nisha bajpai,

warm greetings from airtel!


this is with reference to your email regarding service related for your
airtel digitaltv id [protected].


we would like to inform that as per trai regulations, your best value
package =e2=80=9cala carte=e2=80=9d is active now. Please visitwww.airt=
El.in/selfcare
or download my airtel app to view / modify your plan anytime as per you=
R
choice.


we regret the inconvenience caused to you and look forward to a long an=
D
fruitful association with you.


please note that your reference no is [protected] for any further
correspondence.


assuring you of the best experience =e2=80=93 always!



best regards,


sara
airtel digitaltv
bharti airtel limited

on mon, 04 mar 2019 at 12:47 pm wrote:

dear @team,

waiting for invoice and list of activated channels.

on sat, mar 2, 2019 at 12:40 pm nisha bajpai
wrote:

dear @team,

with reference your email, first i would like to inform you that we
have not activated sadabahar hitz channel.in my registered mobile i
have received one call from your third party partner, he advised me f=
Or
such channel but i refused to activate. On 21st feb my account was
suspended then i call customer care centre. He told me about this chan=
Nel.
my account was was suspended from 21st to 26th feb.

currently my account showing monthly charges 293.39, but when i am
click on information its showing itemise amount 248.39??

i am requesting you please provide me invoice from 4th feb to 28th feb
and information about activated channels.

thanking you,


on thu, feb 28, 2019 at 6:52 pm digitaltv wrote=
:

dear hari kishore

warm greetings from airtel!


this is with reference to your email regarding balance deduction for
your airtel digital tv id :[protected]


basis on your email, we would like to inform you that your balance was
deducted due to package change and top up activation, earlier you had =
A pack
of value prime kids which costs 10.5/-per day and on 06/02/2019, you h=
Ave
activated some channels and the 45/- top up named sadabahar hitz act=
Ivated
and again you have activated some channels on 12/02/2019.


we regret the inconvenience caused to you and look forward to a long
and fruitful association with you.


please note that your reference no is [protected] for any further
correspondence.


assuring you of the best experience =e2=80=93 always!



best regards



g. Vijay kumar

airtel digital tv

bharti airtel limited.

on thu, 28 feb 2019 at 04:54 pm wrote:

dear @team,

i understand recharged amount created in account on 4 feb 2019 but i
want to know brief details o[censored]tilisation of recharged amount, so ple=
Ase
provide me invoice copy asap.

on thu, feb 28, 2019 at 4:34 pm digitaltv
wrote:

dear hari kishore,

warm greetings from airtel!


with reference to your concern regarding your recharge amount not
being updated on your airtel digitaltv id [protected].

we would like to inform you that recharge amount of rs. 300 has been
credited to the aforesaid connection effective 04/02/2019.

your account details


current balance rs 6.89



the above information can be retrieved by giving missed call on
[protected] from rtn

we regret any inconvenience caused to you.


please note that your reference no is [protected] for any further
correspondence.


assuring you of the best experience =e2=80=93 always!



best regards,



sneha
airtel digitaltv
bharti airtel limited

on thu, 28 feb 2019 at 02:04 pm wrote:

dear airtel team,

i have recharged my a/c on 4th feb 2019 rs. 300, please provide us
invoice and details o[censored]tilisation of last recharged amount.

thanking you.
hari kishore
[protected]

My airtel dth is not showing all the channels since last week. I am unable to contact customer care. If it gets connected by chance they are saying technical error has occured, please call after some time. Such disgusting services by airtel dth. I am paying hell lot of money to watch all channels in my tv and what i am getting is nothing. Since the day plans changed as per new trai they are charging lot and even then they are not giving all the channels.

I have ported from airtel tamilnadu to airtel andhra pradesh circle. My new sim got signal but i'm not able to activate it. Even customer care service is not that helpful.
Here's the number i ported [protected]. I am on a vacation and couldn't reach out to anyone because of this issue.
I am not able to reach to any airtel customer care now.
So, please help me with this as it's causing lot of trouble.

I am selecting channel from TV and sending QR code to respective numbers, but after some time getting a message that your request can not be processed,
I tried two times once at night of 22-Mar--2019 and once at next morning at 23-Mar-2019.

Both the time its deducts 1.5 rs for each message.
When I talk to customer care one says due to server error request can not processed please try once again and then I talked again then they says selection of channel from TV is not working.

I can't understand what kind of policies followed by Airtel, while selecting channel from websites its shows much higher rate as compare to rates available in TV.

Before this, I am able to view my channels in around 229 Rs/Month but now for the same I required to pay 400+ rs.

Airtel should be transparent why they misleading, If I am selecting channels from TV getting 329 rs / month but they are not processing the request while selecting channels from website its costs 405 rs / month and they activate this package in fraction of seconds.

DTH NO: [protected]
Location: Bhopal

Dear sir,
My self is jay singh chib. I have some issues in airtel sim. For regarding this i visited at my nearest airtel store which was located in akhnoor manda road, hanuman chowk, jammu. For regarding my issue i convey to airtel store. And given the my request to airtel store. And they are proceed my request in aiirtel digital process. And submit my all document. And he commitment to me that your old sim will stop after 4 to 5 hrs. And you will put new sim in your device. And after 24hrs. Your new sim services resumes automatically. And all this process he charged to me 30 rs. Instead of 25 rs. And the behaviour of this type of person is not good for airtel customer. And i think for all this issue he will not process my request further. But after 24 hrs. Upto they will still not process my request in further process. I also talk with customer care but i cant get any satisfied reply against from him.

I also attached the screen shot of requests

Regards
Jay singh
[protected]

Airtel loots it's customers and do fraud with them.

Really shame on you people for disturbing the customers. Now once again you people are disturbing the customers. Now I want to make a recharge of Rs. 35/- from my main balance and the option is not coming. Earlier the option was coming but now you peole become bull [censored] hungry fellows who don't have guts to earn your income and become greedy beggars by looting the customers every month or every 28 days. Really shame on you greedy hungry fellows who don't have self respect and respect for the customers. You people are such type of low mentality people that you forcibly deduct Rs. 23/- from the customers balance without taking their consent. This type of attitude is shown by fraud and beggars which you are become fully. It's better for you people to leave the job and take one big katora and sit on the roads for begging so that ongoing people will give you beg as you are the greedy hungry fraud beggars to loot the customers. If you people have little bit self respect and respect for the customers then reply with the USSD code for recharging the Rs 35/- from main balance instead of forcibly deducting Rs. 23/- without taking the consent from the customers. Shame on you greedy hungry people for showing such nasty attitude and behaviour towards the customers.

My contact details: [protected]
I did two recharges (INR 296 and INR 1499) to activate my international roaming for Australia on the date 21 March 2019 and today is 23rd and it is still not working.
I called customer care and they asked me to do restart and did all the troubleshooting on 23rd march but all was in vain and when i asked for my refund or add value if they are not able to refund they declined.

I am raising this complain so that I can get justice and get my money back.

My phone number is [protected] and my pincode is 743337. There are very poor Network, maximum times faced call drop problem. All time providers are providing 3g/2g service internet. Otherwise call drop and Ballance deduction quality is so much high. This problem more times told there executive. But not solved this problem. Please solve this problem my area.
haldar.[protected]@gmail.com

I have recharged my airtel mobile number through my airtel app... On 19- feb -2019...
But the transaction has failed...
I retried and got the recharge done... But unfortunately they have deducted rs. 399 two times by including the failed transaction...
I received a message like...
Recharge failed contact your bank
Along with a transaction ID...
Please take necessary actions to refund the wrongly desucted amount...
Thanks in advance...

I am an airtel customer. I am not getting cables for the last 2 days. I had two connections. Such irresponsible management are not acceptable from airtel giving inconvenience to lot of customers in spite of their prompt payment in time. There may be justification for blaming others in this regard. But i dare say it is the most inefficient mismanagement in the history of indian corporate. I have enough proofs even from own employees showing their helplessness. I am ready to reveal my details once help is guaranteed because even the customer care is not serious. It is very irritating to note that the so called customer care having some recorded voices which are not even clear with options seemed to be fooling. But the company cannot fool all people always and will result in consequence. Instead of reply by voice irrelevant responds were forwarded for each given authorized calls which is not at all acceptable. Strict action is expected as earliest in this regard.

Thank you for using your sbi debit card 1800 for a purchase worth rs35 on pos 78002019 at airtelmoney txn#914098.

Thank you for using your sbi debit card 1800 for a purchase worth rs35 on pos 78002019 at airtelmoney txn#914021.

These two messages i got from my bank after trying to recharge my airtel number two times on 23/03/2019. Money from bank account is debited but the recharge was not done by any of the two transactions. I called airtel payment bank customer care, they replied that they can't do anything regarding this as i have used other bank account no theirs payment bank. I was asked to contact my bank regarding this. The behaviour of the executive was very rude.

Mobile no. [protected] calls on my no [protected] and abuses me please take some action yesterday she called and abused me and my husband. She tells her name varsha but i founded her name as anita kushwaha please take action. I am very tense and tired of this person i know her because my brother works in her hotel. She has business of afeem and ganja.

I have taken 399 plan and every month I either get a bill of 570 or 450. And when I call customer care number they don't have answer to any of my query. Never go for Airtel - postpaid plan they just cheat their customers by charging them additional amount. If you raise a complaint and when you contact them next time they don't have any details of previous calls.

After expiry of my previous yearly package on 27th Feb 2019, DTH services stopped. On enq customer care[protected] advised to recharge my Account with Rs. 150 to activate the services and act according to advice on Airtel DTH Ch998.

Accordingly, as per the offer on Ch 998, I opted for a monthly package of Rs 310 and paid the amount online on 6th March. The services resumed the same day, but on21st March Airtel informed to discontinue service with immediate effect because of insufficient balance. How could monthly package paid in advance could end in 15 days? In fact I have paid 150+310 = 465 Rs for these 15 days. Clear case of cheating. Customer Care is spinning some stories, unable to comprehend.