Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4425
2033
+91 11 4266 6500
1937
1018
+91 11 4666 6100
1095
817
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 548

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Gurgaon, Haryana, 122001

Dear sir
My customer id is [protected]. I have recharge 330 rs my account on 17 feb 2019. And as per trai i have select 275rs plan, but airtel dth activate 810rs and deduct my all amount. As per my plane 275rs i will recharge on mid march. Without informing or permission active 810rs plan and deduct my amount. So please take some action or warn him to not do in future, and active my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bajrang lal sankal
from Hyderabad, Telangana
Report
Copy

airtel dth charges regarding

Address:begum bazar, 500012

My complaint is regarding DTH provider Airtel who are taking advantage of the TRAI new rule for the DTH. The companies have advertise ahead of this rule being implemented to choose the desired pack from the TV menu and upon scanning the bar code and sending the SMS, the new plan will be activated. However they did not mention that one should call their customer care and ask them to deactivate the old plans. This has now sum up and the customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
G Narendran
from Delhi, Delhi
Report
Copy

recharge failed but my amount from my bank account got deducted

Address:Chennai, Tamil Nadu, 600053

Recharge for my Prepaid airtel mobile in my airtel app through debit card has failed twice of Rs. 349/- twice amounts to Rs. 698/- on 04.03.2019 but the money of Rs. 698/- from my bank account has got deducted. when will my amount will be refunded and how to find the status of my deducted amount from my bank account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suchita.singh09
from Mumbai, Maharashtra
Report
Copy

bill to high

I travelled to thailand last month and took the travel plan for 15 days costing 1499 inr dates - 9 feb, 2019 to 19 feb, 2019. 0n 18 feb, 2019 i received the message from airtel that my bill got exceeded upto 7900 inr and they are barring the services. I called customer care requesting to unbar the phone but they did not helped and to pay the bill on immediate basis. Inspite to getting the travel plan i have not received any notification that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sürâj Çhâüdhãrŷ
Report
Copy

I have not subscribed ndtv

Address:pallav puram, Meerut, Uttar Pradesh, 250110

I haven't subscribed NDTV then how it is coming on my tv and why should I pay for it. I have selected only 98 total channel with included 25 mandatory channels but later It is showing me around 190 channel that included airtel self selected channels like airtel own channel and NTDV why should I pay. Please take some action my number is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umesh ninama
Report
Copy

online data entry

Address:Navabhavnath,near-sarasvati high school bhiloda, Gujarati, 383245

I am umesh i got a call from this company then they told to day first 2000 i paid then they told to pay 2500 but i paid 1000 then after 1week i got a call he said pay 1530 for refund i paid then the number is off i got aa fraud i want money back to plezz tell what should i do i take money from other now they not the number is swichoff i don't und...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kamrup Metropolitan, Assam, 781035

I can no longer visit any site on the internet without getting redirected to one. Airtel.in. It has become something of a torture, i cannot open a single website without being redirected.

I have reset all my browsers twice, changed and reset my apn data, cleared browser cookies, restarted my mobile 10+ times, swapped sim slots. Nothing. No matter what url i type in my browser, it'll automatically change the url to one. Airtel.in.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DavidSRaj
from Hyderabad, Telangana
Report
Copy

charged for service (amazonprime) not used/subscribed

Address:West Marredpally, Hyderabad, Telangana, 500026

Dear airtel,
Ref: airtel fixedline no. [protected]_ap
It's very saddening to see very poor customer service and unscrupulous way of siphoning funds from customers by charging for a service that hasn't been subscribed by the customer and on top of it very specifically telling the customer service representative at the time of broadband renewal that i'm not interested.

It's now 5th time contacting airtel contact...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
A
aryanshabir
from Mumbai, Maharashtra
Report
Copy

I m recharging my airtel preonpost but airtel not crediting my money

Address:Kulgam

I have recharged my preonpost sim three times but still my airtel account wasn't credited. Contacted customer care on 121 said the recharge was done by third party so that cannot check the transaction id while on contacted phonepe from where i recharged my they said if the payment was not successful how do operator reference id was generated then. Below are the screenshots. Airtel is completely doing frauds and cheating customers. I have...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:521356

My airtel account # is [protected]. And i have had many issues from the past 2 years that i am not receiving many text messages and complaining to airtel never helped me..

Working examples:

1. I would receive all my text messages sent by normal users.
2. I would receive all the otp messages sent by banks.

Non working examples:

1. I never receive the upc port codes
2....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Hello, i'm using your network (3g pack) for the last 3 years. I have recharged for 3g pack amounting to inr.448 through online on 19th feb. 2019. The transaction was failed but the amount has been deducted from my bank a/c. Till date it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. I'm losing my interest for these periods. You cannot expect the customer has to raise a query...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
AnishRajan1986
from Chennai, Tamil Nadu
Report
Copy

slow 4g internet and call drop

Dear sir,

I'm getting # speed from your 4g internet, that too in a metropolitan city like chennai. I'm i not stuffing enough money in your mouth that i'm unable to get speed?
The second issue is call dropping, where when i try to call a person all the lines come as busy. If you don't have enough connectivity, stop giving new connection to new customers. The call quality is very low, where most of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jsumit1311
from Kanpur, Uttar Pradesh
Report
Copy

fraud offer call and pathetic service

Address:Okhla, New Delhi, Delhi, 110059

Very pathetic service... I experienced in airtel digital tv. I am really being seems punished for choosing it.

Earlier i was using videocon d2h and they are really good in customer service.

I received a call from airtel on 28th february at 10:00 am regarding offer from airtel tv.

A lady told me that airtel tv introduced a pack for you @ rs. 360 per month and if you recharge your connection with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
asf03
from Belgaum, Karnataka
Report
Copy

airtel prepaid recharge not received

Mobile no : [protected]
Subscribed on rs.229 plan (1.4 gb per day).
For extra data, did recharge of rs.92 (6gb) twice on 01/03/19...
Both these recharges has not been received (Credited).. Contacted customer care twice with no use... They would simply say that you have used the data which is clearly not the case...

Generating revenue through fraudulent means would definitely not help in the long run...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jsumit1311
from Kanpur, Uttar Pradesh
Report
Copy

fraud offer call for marketing & pathetic service

Address:Okhla, New Delhi, Delhi, 110059

Very pathetic service... I experienced in airtel digital tv. I am really being seems punished for choosing it.

Earlier i was using videocon d2h and they are really good in customer service.

I received a call from airtel on 28th february at 10:00 am regarding offer from airtel tv.

A lady told me that airtel tv introduced a pack for you @ rs. 360 per month and if you recharge your connection with...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shreyas nikumbh
from Mumbai, Maharashtra
Report
Copy

third class service

Address:421 301

Hi im postpaid user using airtel since 10 yrs my sim number is not working since 5 days i have visited airtel gallary 10 times but no action is still happening called 198 and registered compaints no action. My incoming calls and outgoing calls is closed pathetic customer service nobody is taking it seriously and my problem is still no resolved i request you to resolve my problem asap...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
spoorthi.v Vasanth
from Bengaluru, Karnataka
Report
Copy

very slow net

Address:#35(1st floor), Vasantha Nilaya, R.R.School road,, 560097

Net of my Airtel connection is very slow. I can't watch a video also. It's taking long time to load. Worst network. If this continues I'm going to Port to other network. Everytime I watch a video I have to restart net 6-7 times to load the video. Please improve your network else I will have to Port....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ign Genso
from Kottayam, Kerala
Report
Copy

airtel credit card not working

Address:Kollam, Kerala

Sir
On 3rd march 2019, i send some money to my airtel wallet so as to use it using the debit card provided. I was unable to use it for my desired purpose
Now my problem is i am unable to get my money back it is stuck on the wallet which i can only use it for mobile recharge (I don't want). I am unable to use the debit card provided by airtel. I just want to send the reaming balance back to my paytm wallet. Which i am unable...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yazhini Thiagarajan
from Chennai, Tamil Nadu
Report
Copy

dth customer care chennai

Airtel customer care is the worst one. Dth airtel itself disable few channels and make consumers call customer care. And they will also charge 150 rs for someone to look at their issues. I don't understand how few channel will work and few not when it is an issue from customer side? This is a trick played that they disable few channels intentionally and make money out of it via customer services. Cheapest.. Customer care not even able to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubbhham
from Noida, Uttar Pradesh
Report
Copy

debut from this account is not allowed

Address:Delhi, New Delhi, Delhi, 110033

I had write several mails to [protected]@airtelbank.com but not get satisfied solution. They send ne previous mail on 19/2/19 and told me that they reverse the wallet amount to source account but they didn't and after that i didn't get any mail from airtel. This is very frustrating and irritating behaviour fron airtel and they block my account on 19/1/19 and today is 3/3/19. Why they do this to me customer xare are # everytime they tell...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy