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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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S
Sawan Patra
Mar 10, 2019
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Address: Kolkata, West Bengal, 700156

Hi,

I was working is tcs kolkata when i bought this connection. Airtel was giving away the mi fi device for free of cost but it was a 6 months contract. Its been over 6 months right now and i couldn't pay the bill for last two months. So they stopped the service. After i have paid the bill adding penalty, yet i'm not getting internet services. But receiving bills every month without any usage. I tried every way possible to deactivate this connection but they aren't doing it.

Kindly please help me get rid out of this situation.

My number : [protected]

Thanks & regards,

Sawan kumar patra
Airtel customer support has been notified about the posted complaint.
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    S
    Shruti27jn
    from Delhi, Delhi
    Mar 10, 2019
    Resolved
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    Resolved

    Address: b272/22 street no.-6, subhash vihar,north ghonda, New Delhi, Delhi, 110053

    Sir, i have purchased airtel sim and i have submitted my all document. When my sim lost i want my duplicate sim but in father's name they submited mother name and they don't give me a sim. They asked me to bring postpaid number but i want my prepaid number. Please take a action on this.
    Mobile no.-[removed]
    Name - vijay vardhan-
    Mother name - champa rani
    Father's name - khem chand
    Mar 13, 2019
    Complaint marked as Resolved 
    No one help in this context atlast I have take postpaid number
    Airtel customer support has been notified about the posted complaint.
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      A
      Akhanksha Mondal
      Mar 10, 2019
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      Address: Kolkata, West Bengal

      Yesterday at 12:09 i recharged with my airtel app through airtel money, the amount got deducted but number didnt get recharged. Two sms came. I secretly deducted amt from my fathers account. He won't let me take money again. I want a refund of my transaction failed. Never anything happened like this. I'm opening the apo so many times to check but refund also didnt came and recharge also didn't happen.
      Airtel customer support has been notified about the posted complaint.
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        R
        Ronney D'silva
        from Mumbai, Maharashtra
        Mar 10, 2019
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        Address: Mumbai City, Maharashtra, 400093

        It's been 3 days now that my number has not been activated correctly. Three times i have gone to the arc centers in navi mumbai and andheri east and all three times someone else's number is activated on my sim instead of mine. That person is a defaulter whose outgoing calls are barred. Then when i go to the airtel store they tell me provisioning will not happen today as it is a saturday. Now i realise why people are moving away from airtel and i'll be one of them pretty soon.
        Airtel customer support has been notified about the posted complaint.
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          M
          MANAS KANTI NATH
          Mar 9, 2019
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          Address: Six Mile Guwahati, Kamrup Metropolitan, Assam, 781006

          I am a former employee of bharti airtel.. After leaving the company i am not getting my fnf statement.. Tried multiple times in the airtel ambassador portal but as my id got blocked i am not able to access the same. Sent a lots of mail to hr. Activconnect but they are not helping me. Kindly do the needful as i have to submit the documents in my current company.

          Name: manas kanti nath
          Emp id : b0205025
          Airtel customer support has been notified about the posted complaint.
          Mar 09, 2019
          Updated by MANAS KANTI NATH
          While trying to resetting the password in the portal its showing that my id got blocked...hractiv.[protected]@airtel.com is not responding on mails

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            C
            Cma Purav Patel
            Mar 9, 2019
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            I bought honor 8x and there was handset offer from airtel at that time. As per offer, airtel will give additional 20gb upon first 18 recharge of rs199. I did the said recharge but they are not giving benefit of offer. Customer care, nodal officer & even appellate officer is not resolving my complaint. Complain ref _chbnr[protected].

            I will migrate to other network now.
            Airtel customer support has been notified about the posted complaint.
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              J
              Jackie Burkhart
              Mar 9, 2019
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              Address: 1E/4 NEW WILLINGDON CAMP, AIR FORCE STATION , RACECOURSE, New Delhi, Delhi, 110003

              After the trai has launched their choose your value pack, we chooses our channels and submitted it to airtel digital tv the total monthly rental was of rs289 and we recharged of rs 298 on 17 feb 2019 so we call and asked the customer care about that they said you next validity is till 21 march 2019. And they stopped the channels on 7 march 2019 saying your monthly rental is of rs508 and that we added more channels of rs 300 and something.
              Airtel customer support has been notified about the posted complaint.
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                B
                bpsjadoun
                from Jaipur, Rajasthan
                Mar 9, 2019
                Resolved
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                Resolved

                Address: Jaipur, Rajasthan, 302031

                Hello,
                My mobile no is [protected] and recently ported into airtel. From day 1 i'm facing the problem regarding incoming call and volte services. First, i called customer care and told them about the problem that i'm unable to receive calls while on the 4g network. They did nothing except give me the false promise of site upgradation at my location (Provided i have other airtel sim cards too and they are working fine). I also called them regarding the problem about volte activation. I'm not receiving volte services on my mobile no. Even when i switched to airtel 4g volte supported device (Redmi 4a). I called them again and told that i have a volte supported device and again they gave me similar pathetic replies. I've also dm them on twitter but again they have not taken any action on my complaints. When i told them to show me the status of previous complaints, they refuse to do so. This clearly shows that they are not doing anything and hiding the information that i have right to know.
                Airtel is misguiding me for last 1 month which is a criminal offense.
                Kindly take serious action against airtel and i request fellow readers to not to port into airtel. Airtel not taking their customers seriously. I'm also gonna port out if they don't activate volte services within 2 months.
                P. S. I'm also attaching the twitter chat screenshot.
                Mar 18, 2019
                Complaint marked as Resolved 
                They suggest me to change the sim card and after that I got volte after 2 days.
                Airtel customer support has been notified about the posted complaint.
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                  A
                  Arjun_rao0890
                  from Mumbai, Maharashtra
                  Mar 9, 2019
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                  Address: 560073

                  Hi, i was receiving pops up from sim toolkit which i was not able to disable it. Hence i went ahead and hit on stop on the airtel live menu.

                  After few minutes my sim card is not getting detected. It shows no sim card. Other sim cards works fine on my phone but my airtel sim has stopped working. Please help me out on this. Airtel number is [protected].

                  You can contact me at [protected]@gmail.com
                  Airtel customer support has been notified about the posted complaint.
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                    P
                    Parveen Khatter
                    from Chandigarh, Chandigarh
                    Mar 9, 2019
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                    Address: 559 SECTOR 6 KARNAL, Karnal, Haryana, 132001

                    Sir,
                    I am airtel dish tv subscriber id no [protected] in the name of parveen khatter 559 sector 6 karnal. On dated 05/03/2019 i requested to airtel through customer care to disconnect my connection with immediate effect and they send the confirmation massage generating ref id.86487467 on 05/03/2019, but after that they are charging from my account on daily basis which is totally wrong. My balance with airtel tv was rs.579/ on the date.
                    Kindly do the needful to resolve the issue.
                    Thanks.
                    Parveen khatter
                    Mob.[protected]
                    Airtel customer support has been notified about the posted complaint.
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                      B
                      BOOM BASS
                      Mar 9, 2019
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                      Address: Jaipur, Rajasthan, 302013

                      Channel given in my package which I have not put on my list. And not removing it even after I constantly call them to remove it from my package. Channel's name is NDTV . I called the customer care of Airtel DTH service and they have told me that it's absolutely free and then I said that I don't want to watch this channel several times
                      Airtel customer support has been notified about the posted complaint.
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                        M
                        mahi270693
                        from Bengaluru, Karnataka
                        Mar 9, 2019
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                        Address: Bangalore, Bangalore, Karnataka, 560017

                        Dear team,

                        This is mahesh and i called thrice to customer care support for disconnecting my broadband services but it is still working. Not yet disconnected they said within a week they do but no it is not happening... Now i am not in that place and don't want airtel broadband please disconnect and i will not pay single penny for that broadband as that is not my mistake as i already told to disconnect.
                        Airtel customer support has been notified about the posted complaint.
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                          chiranone
                          from Gajuwaka, Andhra Pradesh
                          Mar 9, 2019
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                          Address: 530007

                          I have been using my mobile number ([protected]) for past 15 years plus. I recently was out of station for 7 months. When i inserted the sim it showed inactive, i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification code, otp, urn) still goes to this number and i am fully prone to fraud as well because of exposed information. How irresponsibly my 10 years old number was allocated to some one else. After this long service i did not expect airtel to act so irresponsible which put mt at very high risk. Kindly take this matter urgently and give me chance to re activate my number

                          Regards
                          Chiranjeevi
                          My alternate number
                          [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            R
                            Raviteja c
                            from Chennai, Tamil Nadu
                            Mar 9, 2019
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                            Hi,

                            I have ported my number from tata docomo to airtel prepaid on 2nd march and still my number is not activated yet. The signal went off on 7th march and no signal on airtel sim. I need to receive important calls and need to do online transactions which i cannot do because of the service provided by airtel.

                            Please resolbe this issue as soon as possible.

                            Thanks.
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Abhay Kesharwani
                              from Bhatapara, Chhattisgarh
                              Mar 9, 2019
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                              Address: Jabalpur, Madhya Pradesh

                              I am unable to recharge my airtel number [protected] since january 2019, whenever i tried recharging my number it's either failed or unsuccessful. I have tried both offline and online recharging but nothing worked for me. I have also tried in airtel store of jabalpur but they were also unable to resolve my issue. Kindly resolve my issue this number is very important for me and if it's not resolved i'm gonna change my operator soon.

                              My alternate number is: [protected]
                              Mail-id [protected]@gmail.com
                              Airtel customer support has been notified about the posted complaint.
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                                F
                                Faizan Kamal
                                from Bengaluru, Karnataka
                                Mar 9, 2019
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                                I requested for airtel broadband connection on 27th of feb, 2019. Guy from airtel called me to make the advance payment of 1767 rupees for 3 month charge and said connection will be done on the same day.

                                After the payment was done the guy said it will take 2 days. After waiting for the installation for more than 2 days i called the customer care. They said it will be done today.

                                Its been more than 10 days now. Everyday i am calling the customer care for refund of my money as i dont want their service as installation is still not done.

                                Kindly refund my amount immediately.
                                Airtel customer support has been notified about the posted complaint.
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                                  Lok Nath Kumar
                                  from Ranchi, Jharkhand
                                  Mar 9, 2019
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                                  Address: BIT Sindri,dhanbad, Dhanbad, Jharkhand
                                  Website: [email protected]

                                  I am not able to use internet (4g) at its maximum or satisfactory speed for more than a month. My no. Is [protected]. (Airtel). When dialling to customer care, always get the same response that we are improving our network in your
                                  Area, which is not resolved till today. My money is totally getting wasted. Please try to solve this problem as soon as possible.
                                  Airtel customer support has been notified about the posted complaint.
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                                    bus Buswal
                                    from Hyderabad, Telangana
                                    Mar 9, 2019
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                                    To limit number of channels within 100, i have chosen channels which i like to watch. But airtel has added channels on their own to my package these channels.
                                    Channel 141, 137, 128, 133, 122, 101, 123, 817, etc. I lodged complaint over phone to remove the channels which i have not chosen. Despite lodging three complaints they have not removed these channels. Why airtel is forcing me to pay more (Service charges for more than 100 channel) next slab.
                                    Why i should watch pure advertisement/promotional channels like gemporia, home utilities etc.
                                    [protected]-001airtel customer id
                                    Airtel customer support has been notified about the posted complaint.
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                                      G
                                      Gulammohammed
                                      Mar 9, 2019
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                                      Address: 642109

                                      Dear sir,
                                      I have recharged my prepaid mobile [protected] via myairtel app. Used net banking (Hdfc) option on march 8th 2019. Though recharge got completed and the amount has been deducted from my bank account. However recharge not reflecting in my mobile.
                                      Transaction id[protected]

                                      Appreciate if you can look into this issue.

                                      Best regards
                                      Gulam mohammed davood shah
                                      +1 [protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      Mar 09, 2019
                                      Updated by Gulammohammed
                                      I have provided my alternate number as I am out of country.
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                                        B
                                        Biram Dev Parmar
                                        Mar 9, 2019
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                                        Address: Gharsana, Rajasthan, 335707

                                        My airtel digital tv account id [protected]. Mobile no. [protected]
                                        I had chosen 331/ month plan for aitel digital tv, but charging an additional charge of rs 42/month, than total 373/ month is being charged. I sent mail many times, but no solution was made. Disconnect the phone by telling the cause of technical fault.
                                        I called up a lot of times and told that my monthly charge is not correct, which can be corrected every time i ask for a two hour wait and after a week nothing has been done. Later the plan was advised to change. After changing the plan to 250 / month, adding 42 rupees more is being charged 292 / monthly. Please help.
                                        Airtel customer support has been notified about the posted complaint.
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