Airtel Complaints & Reviews

Why am i getting messages that airtel will deduct my balance if i don't recharge, wherein i did a recharge for lifetime validity. Now suddenly you change the process and plans, and ask me to recharge the account, else you will stop the outgoing services.

It is so freaking hard to reach out to your customer service associate and after such a struggle, they disconnecte the call right on my face!!
Wow!!!
That's such a great way of dealing with the problems!!!
I need resolution for this!!!

Dear team,

Hi i am mohammed naveed, recently i have did a recharge transaction through airtel my money (Airtel app). But due user interface i have entered wrong no during the transaction.

Date[protected]
Correct mobile number - [protected]
Wrong mobile number - [protected]
Amount -998
Transaction id:[protected]
My airtel order number:[protected]

Dear Sir,

I am using the airtel number since 5-6 year my mobile number is [protected] when i send the sms to any body its always failed and i have many time call to customer care but not get satisfied response.
Kindly resolve the problem otherwise i have to port your airtel service. I am also unable to active Gpay or other service due to not sending sms.

Dear madam/ sir

We would like to inform you that, the airtel network available at our location (Pin code : 833223) is very poor. The said location is meghahatuburu iron ore mines, a captive iron ore mines of m/s. Steel authority of india limited.

There are about 5000 population in the said locality and we are facilng difficulties in communication in our mines, plant area as well as at our township also.

Every day valuable guests like, chief minister of the state, different ministers, senior government officials are visiting our location and staying at our guest house and facing difficulties in communication.

So, we request you, to look into the matter and arrange to improve airtel signal or install a new tower of airtel at our locality for which we will remain greatful to you.

Regards.

R swain
Meghahatuburu
E-mail: [protected]@gmail.com
Mob: [protected]

I had called up airtel customer care @ 198 to report for mobile sim loss. From there since my card was prepaid it was transferred to prepaid department, there a executive by name of vishal started enquiring about the card. After giving him relevant info about the card hes asking me what was the last recharge and where was it done from. The recharge amount was not significant at all and i countered him what sense did that info make about. The guy said rudely that it was needed without explaining it. On top of it when i asked him about his name he replies rudely saying ki ' pehle hi maine apna naam bataya tha ' as if asking his name again he was assaulted and he was obliging by repeating his name. Call was done between 4.30pm and 4.40pm.

Need a call back for an apology from his side. One should know how to talk to customers

Hi,
I am satish rajani, having business of optical in dewas - madhypradesh.
I have already 5 airtel fixed line and broadband connection. Now i applied for one more connection. After regular followup of 15 days, today dated 22/01/2019 i visited retailer office located on a. B road dewas (Where owner is mr dabi). He talked so rudely and said airtel will take time, you can take bsnl. Also he suggested disconnect all connection and shift to bsnl or jio.
How any airtel person can say like this. Are airtel policy is not customer focused?

My existing number, on named of my brother (Lalit rajani)
[protected]
[protected]
[protected]
[protected]
[protected] (New number for which staff denied for connection)

I went to dubai for a vacation, i called airte suport asking for a plan.. They provided me a plan of 2999 for ten days in which 3 gb data was included...
I used data in dubai and i came back to india... After few days, i recieved a bill of rs6000...
I called airtel, i asked about the bill, they said that you over used the data due to which you have been charged more...
I was never told pr informed if my 3gb data is over or if it is going to be over...
I kept asking the agent that who will tell me or inform me if my data is going to be over so that i dont over use it...
The agent says sir i am sorry i cant help you in this because this is this works... If you have over used we dont send and inform if you are out of india...
If this is how airtel so called india’s number 1 network works then i would change my network... Thank you airtel for you service... Will never use you guys again and will make sure ll my family changes from airtel to a different network.

I am not receiving any incoming calls & Outgoing calls from last few months and sometimes it suddenly starts working.

But from the last 2 weeks it stopped all incoming call and have not received any call on my airtel number.

I have tried to contact customer care but every time (I have called & informed my issue to them total 5 times now) they tell me the problem will resolve soon, but no action nor any return call I have received from customer care so far.

My address is B/304 Chnadresh Abhishek, Lodha Complex, Mira Road East.

Please resolve this issue ASAP.

Dear Team We put a request for Airtel dish Tv reactivation which was disconnected due to Fani cyclone from last 6 days but till now no response received from Company...Following is the request details: Dear Customer, service request for your Airtel DigitalTV ID [protected] towards Video Problem is 89840035. For any assistance, call [protected].Mentioned contact number is also not contactable .

While travelling abroad (Spain). I have taken the one day roaming packages at paid cost of 680 inr/day.
To my surprise, they have extended the package for next two days without my consent.

Airtel team is telling me that this is continuous roam package until i deactivate the same.
However the service should automatically stop as i have bought and done the payment for one day.

"trais new regulation empowers tv consumers. Pay for what you view. Contact your tv service provider and exercise your option. Visit www.trai.gov.in"

Dear sir,
I am a medical doctor and a subscriber if airtel digital tv. Customer number [protected]. I received the above quoted message from your esteemed organisation.

But when we tried with our service provider airtel digital tv, they have already designed some packages for us. Also with an option of ala carte.

First and foremost some brainless fellow has made these packages which have most of the channels not required by us and do not have channels we need.

Next their stupid ala carte is so confusing and misleading we need to put efforts to make a selection. More over it is not having many of the channels we are already watching.

In our experience airtel is the most fooling organisation which does not provides what it claims in their idiotic advertisements.
We had 3 airtel numbers in the family. We got relieved from their harassment after we moved to other service provider.

Pl help us to choose the channels we want as per your new provision for us. Pl teach lesson to such fooling service providers. First i am posting in consumer complaint forum so that millions be educated.
What is the next step i have to take. Pl guide.
My tel number is [protected] (Vodafone)

Dear sir / madam,

It was noticed that our static ip : 122.165.148.153 is blacklisted by "rats dyna", owing to which many of our business associate in abroad are not able to send out emails to us.

We shall be much obliged if you could kindly resolve this blacklist issue or alternatively let us know the method by which we can resolve the issue.

Regards,

Sridhar kv

I've ported my 2 vodafone no. in to airtel and I inserted mu new sim and tried to call on sim activation no 59059 but call is not connecting. every time i tried to call at 59059 it it says that no is incorrect or not valid and also I'm unable to receive incoming calls on my number. I couldn't believe how airtel is so weak in customer service

I did wrong recharge on someone else no. Now they ain't reverting that back. My no is [protected]. And no on which i mistakenly recharged is [protected]. Amount of recharge is 499rs. Kindly want you to help me in getting my money back i have all the other details like transaction i'd. Screenshot of payment etc. Pls help me. They ain't helping.

I recharged my airtel prepaid number using airtel app on 10th of january. The amount was deducted from my bank account but i still haven’t got the refund from airtel. It has been more than 10 days since the failed transaction. It is nowhere reflected in my airtel account and transaction history in the app. On top of it the support system through the app is essentially non-existent.

Hi, i added 1819 amount from my bank debit card to airtel payments bank on 21/01/2019 at 07:10pm, money deducted from bank but not added to the money into airtel payments (Showing as 0 - transaction failed).
When will credit (Refund) my deducted amount, how much time it will take, am waiting for your response.
If you require transaction id, then let me know.
Let me know if you need any further details

Iam santhoshkumar g.

Hello iam payal from kanpur actually someone did a fraud with me and deducted my rs8999 and the account holder who deducted my account is airtel money.. i rec a call from there and they ask our detail and all after giving all they deduct our rs8999.. this is not good they did company name is everything and airtel can did like this i never imagine.. i need a full solution to get my money back and i have proof of that all.. here i sending you so pls ans me asap..
[protected] account no. of fraud person
aitel money/mumbai

Hi,
This almost 5 month now. Every month almost 10-12 days Airtel Broadband connection is going down in Mahadevpura area of Bangalore. Every time we call you customer case, get the message that, this is an unplanned outage and they give an ETA of resolving the issue. Then after sometime time of resolution get extended . Sometime ETA keep on extending 7 to 8 times or more than that, There is no permanent fix on this issue. Just to give an example, today is 21st Jan and with in 21 days in January, Connection is down for almost 12 days. Every time your customer care team team give a new ETA for resolving this issue and promise that it will be fixed permanently, however there is no single instance where Airtel promise and issue is resolved. As a whole society, we have taken connection from Airtel 2 years back thinking that service will be good. But it is becoming horrible and response from customer care is really frustrating. Its almost 5 month now, no management from Aitrel is understand customer problem and plannign for providing a permanent fix. We would like to know if Airtel is going to provide proper service to this area or we move to other service provider.We can't just keep paying to Airtel without any service.

thanks

Hi 21st January 2019 I have updated the SIM in airtel store location:Jahandar apartment rethibowli, Mehdipatnam opposite to Pillar number29, they were charging Rs. 50 for updating the SIM and not giving the reciept for it, Everything they were charging act on this asap many customers are losing money due to lack of awareness.

I called to airtel complaints they were saying we can't take your complaint. Do the needful ASAP

Today my airtel sim got replaced at madhubani airtel store located at purnia bihar. I was charged rs 50/- without providing any money reciept. They told me that if i want to get sim replacement free of cost.. Then come in feb... Is this correct??

Seems there is something fisy. Please look into this matter as smelling some corruption here by your official....