Claimed

Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
Complaints 54766
Resolved
21977
Unresolved
32789
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 598

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sahil Pathan
from Pune, Maharashtra
Jan 22, 2019
Report
Copy

Address: Thane, Maharashtra, 401107

I am not receiving any incoming calls & Outgoing calls from last few months and sometimes it suddenly starts working.

But from the last 2 weeks it stopped all incoming call and have not received any call on my airtel number.

I have tried to contact customer care but every time (I have called & informed my issue to them total 5 times now) they tell me the problem will resolve soon, but no action nor any return call I have received from customer care so far.

My address is B/304 Chnadresh Abhishek, Lodha Complex, Mira Road East.

Please resolve this issue ASAP.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Tanushree Jagati
    from Mumbai, Maharashtra
    Jun 6, 2019
    Report
    Copy

    Address: Rangabazar Tankapani road, Khordha, Odisha, 751010

    Dear Team We put a request for Airtel dish Tv reactivation which was disconnected due to Fani cyclone from last 6 days but till now no response received from Company...Following is the request details: Dear Customer, service request for your Airtel DigitalTV ID [protected] towards Video Problem is 89840035. For any assistance, call [protected].Mentioned contact number is also not contactable .
    Airtel customer support has been notified about the posted complaint.
    Jun 07, 2019
    Updated by Tanushree Jagati
    Till now no response received from Company for above mentioned interaction
    Jun 07, 2019
    Updated by Tanushree Jagati
    But in your record it's showing resolved
    Jun 08, 2019
    Updated by Tanushree Jagati
    Dear Customer, Your Ref. no. 89840035 for Video Problem has been assigned to our Service Engineer jiban ([protected]) for resolution. He will contact you shortly. Unable to contact with above mentioned no
    Jun 08, 2019
    Updated by Tanushree Jagati
    Without resolution Airtel resolved this complain
    Jun 08, 2019
    Updated by Tanushree Jagati
    Dear Customer, Your Ref. no. 89840035 for Video Problem has been assigned to our Service Engineer jiban ([protected]) for resolution. He will contact you shortly. Unable to contact with above mentioned no
    Jun 08, 2019
    Updated by Tanushree Jagati
    no one is responding...on above mentioned number
    Jun 11, 2019
    Updated by Tanushree Jagati
    I had a Airtel dth connection ..id no[protected]
    Sorry to inform one of the worst service I had ever recieved from any of the dth subscriber.
    I had raised a query regarding installation of dth intena which is damaged due to cyclone fony.. Every time they say enginer will visit tommrow but enginer never came..

    I am following last 10 days there is no solution.
    Summer vacation is going what will children do they can't watching there favoright channel.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      puneet Kr gupta
      from Gurgaon, Haryana
      Jan 22, 2019
      Report
      Copy

      Address: 122003
      Website: aitel

      While travelling abroad (Spain). I have taken the one day roaming packages at paid cost of 680 inr/day.
      To my surprise, they have extended the package for next two days without my consent.

      Airtel team is telling me that this is continuous roam package until i deactivate the same.
      However the service should automatically stop as i have bought and done the payment for one day.
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        drmurthyds
        from Aurangabad, Maharashtra
        Jan 22, 2019
        Report
        Copy

        Address: 560070
        Website: www.airtel.com

        "trais new regulation empowers tv consumers. Pay for what you view. Contact your tv service provider and exercise your option. Visit www.trai.gov.in"

        Dear sir,
        I am a medical doctor and a subscriber if airtel digital tv. Customer number [protected]. I received the above quoted message from your esteemed organisation.

        But when we tried with our service provider airtel digital tv, they have already designed some packages for us. Also with an option of ala carte.

        First and foremost some brainless fellow has made these packages which have most of the channels not required by us and do not have channels we need.

        Next their stupid ala carte is so confusing and misleading we need to put efforts to make a selection. More over it is not having many of the channels we are already watching.

        In our experience airtel is the most fooling organisation which does not provides what it claims in their idiotic advertisements.
        We had 3 airtel numbers in the family. We got relieved from their harassment after we moved to other service provider.

        Pl help us to choose the channels we want as per your new provision for us. Pl teach lesson to such fooling service providers. First i am posting in consumer complaint forum so that millions be educated.
        What is the next step i have to take. Pl guide.
        My tel number is [protected] (Vodafone)
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          E
          Excel International
          from Chennai, Tamil Nadu
          Jan 22, 2019
          Report
          Copy

          Address: 600008

          Dear sir / madam,

          It was noticed that our static ip : 122.165.148.153 is blacklisted by "rats dyna", owing to which many of our business associate in abroad are not able to send out emails to us.

          We shall be much obliged if you could kindly resolve this blacklist issue or alternatively let us know the method by which we can resolve the issue.

          Regards,

          Sridhar kv
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Su93
            from Bhusawal, Maharashtra
            Jan 22, 2019
            Report
            Copy

            I've ported my 2 vodafone no. in to airtel and I inserted mu new sim and tried to call on sim activation no 59059 but call is not connecting. every time i tried to call at 59059 it it says that no is incorrect or not valid and also I'm unable to receive incoming calls on my number. I couldn't believe how airtel is so weak in customer service
            Airtel customer support has been notified about the posted complaint.
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sports Kingdom
              from Delhi, Delhi
              Jan 22, 2019
              Report
              Copy

              Address: New Delhi, Delhi, 110065

              I did wrong recharge on someone else no. Now they ain't reverting that back. My no is [protected]. And no on which i mistakenly recharged is [protected]. Amount of recharge is 499rs. Kindly want you to help me in getting my money back i have all the other details like transaction i'd. Screenshot of payment etc. Pls help me. They ain't helping.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Surbhi19
                from Gurgaon, Haryana
                Jan 22, 2019
                Report
                Copy

                I recharged my airtel prepaid number using airtel app on 10th of january. The amount was deducted from my bank account but i still haven’t got the refund from airtel. It has been more than 10 days since the failed transaction. It is nowhere reflected in my airtel account and transaction history in the app. On top of it the support system through the app is essentially non-existent.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  santhosh kumar Ganta
                  from Hyderabad, Telangana
                  Jan 21, 2019
                  Report
                  Copy

                  Hi, i added 1819 amount from my bank debit card to airtel payments bank on 21/01/2019 at 07:10pm, money deducted from bank but not added to the money into airtel payments (Showing as 0 - transaction failed).
                  When will credit (Refund) my deducted amount, how much time it will take, am waiting for your response.
                  If you require transaction id, then let me know.
                  Let me know if you need any further details

                  Iam santhoshkumar g.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    payal0012
                    from Lucknow, Uttar Pradesh
                    Jan 21, 2019
                    Report
                    Copy

                    Hello iam payal from kanpur actually someone did a fraud with me and deducted my rs8999 and the account holder who deducted my account is airtel money.. i rec a call from there and they ask our detail and all after giving all they deduct our rs8999.. this is not good they did company name is everything and airtel can did like this i never imagine.. i need a full solution to get my money back and i have proof of that all.. here i sending you so pls ans me asap..
                    [protected] account no. of fraud person
                    aitel money/mumbai
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      R Panda
                      from Cuddalore, Tamil Nadu
                      Jan 21, 2019
                      Report
                      Copy

                      Address: 560048
                      Website: Airtel.in

                      Hi,
                      This almost 5 month now. Every month almost 10-12 days Airtel Broadband connection is going down in Mahadevpura area of Bangalore. Every time we call you customer case, get the message that, this is an unplanned outage and they give an ETA of resolving the issue. Then after sometime time of resolution get extended . Sometime ETA keep on extending 7 to 8 times or more than that, There is no permanent fix on this issue. Just to give an example, today is 21st Jan and with in 21 days in January, Connection is down for almost 12 days. Every time your customer care team team give a new ETA for resolving this issue and promise that it will be fixed permanently, however there is no single instance where Airtel promise and issue is resolved. As a whole society, we have taken connection from Airtel 2 years back thinking that service will be good. But it is becoming horrible and response from customer care is really frustrating. Its almost 5 month now, no management from Aitrel is understand customer problem and plannign for providing a permanent fix. We would like to know if Airtel is going to provide proper service to this area or we move to other service provider.We can't just keep paying to Airtel without any service.

                      thanks
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rahul Gaddam
                        from Hyderabad, Telangana
                        Jan 21, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500028
                        Website: Airtel.in

                        Hi 21st January 2019 I have updated the SIM in airtel store location:Jahandar apartment rethibowli, Mehdipatnam opposite to Pillar number29, they were charging Rs. 50 for updating the SIM and not giving the reciept for it, Everything they were charging act on this asap many customers are losing money due to lack of awareness.

                        I called to airtel complaints they were saying we can't take your complaint. Do the needful ASAP
                        Jan 24, 2019
                        Complaint marked as Resolved 
                        They have fired 2 people who are doing fraud for 2 years and refunded the amount
                        Airtel customer support has been notified about the posted complaint.
                        Jan 23, 2019
                        Updated by Rahul Gaddam
                        its resolved thanks team you did great job they have fired the concerns from the team who did the fraud
                        Thanks its resolved
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          NIKET KUMAR MISHRA
                          from Gaya, Bihar
                          Jan 21, 2019
                          Report
                          Copy

                          sim replacement charge

                          Address: Purnia, Bihar, 854301

                          Today my airtel sim got replaced at madhubani airtel store located at purnia bihar. I was charged rs 50/- without providing any money reciept. They told me that if i want to get sim replacement free of cost.. Then come in feb... Is this correct??

                          Seems there is something fisy. Please look into this matter as smelling some corruption here by your official....
                          Helpful
                          Found this helpful?
                          5 Comments
                          Report
                          Copy
                          S
                          Satish Jujare
                          from Bengaluru, Karnataka
                          Jan 22, 2019
                          Report
                          Copy

                          Address: 560094
                          Website: bill receipt

                          Respected sir.,

                          With reference to the above captioned subject, i kindly request you to send the bill paid receipt for the month of november 2018 & december 2018 at the earliest.
                          The details of the airtel relationship is enclosed herewith for your kind reference and perusal
                          Please send us the airtel relationship no:[protected] the paid receipt at the earliest from the[protected] to 01-dec-2018 & 02-dec-2018 to 01-jan -2019 at the earliest
                          Airtel customer support has been notified about the posted complaint.
                          Jan 22, 2019
                          Updated by Satish Jujare
                          Respected Sir.,

                          with reference to the above captioned subject, I kindly request you to send the bill paid receipt for the month of november 2018 & DEcember 2018 at the earliest.
                          The details of the airtel relationship is enclosed herewith for your kind reference and perusal
                          Please send us the airtel relationship no:[protected] the paid receipt at the earliest from the[protected] to 01-Dec-2018 & 02-Dec-2018 to 01-Jan -2019 at the earliest
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            mitanshi rathor
                            from Bengaluru, Karnataka
                            Jan 21, 2019
                            Report
                            Copy

                            Address: Bangalore, Karnataka, 560045

                            I had called airtel customer for details regarding my internet pack. The service i received was not at all pleasing and she was showing me attitude in return. What kind of support are you offering where i am not able to resolve my issue and also she was behaving rudely towards me. I have never faced such bad response from any customer service. Highly disappointed. Request you to really look into this so it is repeated with any of other customer or else it highly impacts your service.
                            Airtel customer support has been notified about the posted complaint.
                            Sir my dad payment bank account money to sended other account not supported they showed frez account how will proced that how to take money please give me information
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sooraj Rajendran
                              Jan 21, 2019
                              Report
                              Copy

                              Address: Kollam, Kerala, 691010

                              International roaming rental is automatically taken from my mobile without any notice. Even i didn't make any calls or receive any calls, i am working in japan since 5 years. Previously it happen in case of accidental attend of any incoming calls. But now days they deduct it without any notice. Also i am unable to contact their customer service in japan. It shows international roaming rental due to low balance.in that case why don't they send message to recharge before deducting the balance? It's totally troublesome and i am planning to change the service provider. If i recharge with a good amount who can guarantee whether they deduct all the money without any prior notice?
                              I recharged on 20/2/2019 for rs. 95 talktime
                              My balance was around rs.105
                              Now it shows balance is rs. 1 only

                              I received following message on today (21/01/2019)
                              "dear customer, international roaming rental charge is rs.99. Due to low balance in your account, rs.57.88 have been deducted and balance amount of rs. 41.12 will be deducted i217#3#8#9196"

                              My mobile no:[protected]
                              Airtel customer support has been notified about the posted complaint.
                              Hi Team,
                              Recently i have ported my number in airtel network, but it is giving me worst network.. really disappointed with the service . i will port the sim again if issue is not resolved on time, really frustrated with airtel network.
                              Dear team,
                              My airtel no. has been closed without any previous information.

                              I want to know what is the reason behind this. Or if you cannot provide any solution or a valid reason.

                              if if is not possible i go with another network

                              plz cont. [protected]
                              I came from India to dubai on 10th of January... Till now I don't get airtel network in dubai...
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ravi Govindaraju
                                from Uttiramerur, Tamil Nadu
                                Jan 20, 2019
                                Report
                                Copy

                                Address: Dindigul, Tamil Nadu, 624202

                                I ported from bsnl to airtel [protected]
                                Portable status completed
                                when I try 59059 the error message
                                "not registered on netork"
                                my alternate no [protected]

                                pls resolve
                                ravi
                                I ported from bsnl to airtel [protected]
                                Portable status completed
                                when I try 59059 the error message
                                "not registered on netork"
                                my alternate no [protected]

                                pls resolve
                                ravi
                                Airtel customer support has been notified about the posted complaint.
                                I want to cancel the service . Airtel jus goes no billing .
                                The dongle number is [protected]
                                Pl. delete the service immediately.
                                Sir, outgoing services of my number [protected] has been stopped and I'm receiving message of discontinuity of incoming calls after 17.1.19 but I'm having main account balance. Please see to it as I want this number to continue.
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  Tejaswini T Manjunath
                                  from Bengaluru, Karnataka
                                  Jan 20, 2019
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka, 560090
                                  Website: Airtel

                                  Since 3 months there is no proper connection at ganapathinagar, chikbanavara bangalore, suddenly the connection goes down, and there is no connection at all for hours. It's been the same for almost everyday, and internet speed whenever there is little connectivity it's almost the speed of 2g!! The service is horrible. We request this should be addressed immediately
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    slbsshriram
                                    from Gulabpura, Rajasthan
                                    Jan 20, 2019
                                    Report
                                    Copy

                                    We all family members are using airtel prepaid network and facing a common problem. Whenever we call someone, no voice signal is received. It happens around 7 times out of 10. It is too much irritating. Please resolve this problem as soon as possible otherwise we have to change the network. Pin code of my area is 342008.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Ayush Dodka
                                      from Burla, Odisha
                                      Jan 20, 2019
                                      Report
                                      Copy

                                      network issue in titilagarh,odisha

                                      Address: 767033

                                      Hey, airtel
                                      I activated a new airtel 4g sim on dated[protected]Sunday) but it's not connecting to 4g network although my phone is 4g and internet speed is too slow not more then 80 kbps.
                                      I had used a airtel 4g sim earlier also but it worked nicely but as i purchased a new one it is not working in our area.
                                      It is my sincere request to short out my problems as quick as possible
                                      Please short it out......
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy