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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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R
raghuveer chhimpa
from Hanumangarh, Rajasthan
Jan 23, 2019
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Address: 334201

Sir,
The airtel network in my area is so poor that i can't even buffer google page. It is not because i haven't have 3g or 4g services, i'm a airtel 4g service user from 2018 starting. Please take a look on my complaint and reply with an action needed.
Further you can find intensity of network problem by that only that after pusing search button it took 8 min to reach here.🙂
Thank you
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    J
    Juhiahuja26
    from New Delhi, Delhi
    Jan 23, 2019
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    Address: New Delhi, Delhi, 110048

    Airtel sent me a bill of rs2, 28, 690 when my credit limit was 31, 000 and after that falsely deducted my money from my account after telling them not to deduct any money. Airtel people have done fraud as they don’t have explanations to things, and they’ve falsely charged me and are harassing me and i’m being charged for something i don’t have to pay for. Airtel has sent me mails offering me credit adjustment for the same, but not for the full amount.in today’s world i had to shed out of more than 2 lacs for just a phone bill that was airtels mistake.
    Airtel customer support has been notified about the posted complaint.
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      R
      ruchi811217
      from Indore, Madhya Pradesh
      Jan 23, 2019
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      Address: 560037
      Website: Grofers app

      Hi all

      I have ordered few groceries item in grofers, while transaction i have opted for airtel money. So, the money (1741 rs) got deducted from my bank account and the order is still not placed. It is showing your transaction is failed. Please refund the amount.
      Transaction id :[protected]
      Account : [protected]

      Thanks & regards,
      Ruchi mishra
      Airtel customer support has been notified about the posted complaint.
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        P
        Priyan2310
        from Chennai, Tamil Nadu
        Jan 23, 2019
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        Address: 600001

        I am from chennai using 4g handset, but the network is very bad not even up to the speed of 3g. This case will become even poor when you get out of city. A day back o found the sim found to be malfunction its a mistake from the airtel side and they suggested to replace with new sim. After a i found that i am not receiving any message to my number. When i asked about this to customer support people they said that it will take 48 hours to enable it.. Since all accounting and process are phone verification base who will bear the loss i am facing. Will airtel bear it? Please be sensible to customer. Make your network and support better not the ads... If you are the best you doesn't need any ads to get customer... Stop working on ads rather to work on betterment on service
        Airtel customer support has been notified about the posted complaint.
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          A
          arasu204
          from Chennai, Tamil Nadu
          Jan 23, 2019
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          Address: 605652

          They are not giving the free channel dd sports while the live cricket match was going on, i asked and contacted customer care and they not providing proper information. As i tried to contact customer care now, they put my call in the waiting list and not attending, so please take necessary actions to resolve it. I need dd sports channel, and i need to know whether it free or paid channel.
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            E
            Elham Waheed
            from Hyderabad, Telangana
            Jan 23, 2019
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            Why am i getting messages that airtel will deduct my balance if i don't recharge, wherein i did a recharge for lifetime validity. Now suddenly you change the process and plans, and ask me to recharge the account, else you will stop the outgoing services.

            It is so freaking hard to reach out to your customer service associate and after such a struggle, they disconnecte the call right on my face!!
            Wow!!!
            That's such a great way of dealing with the problems!!!
            I need resolution for this!!!
            Airtel customer support has been notified about the posted complaint.
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              M
              MohammedNaveed
              from Dhule, Maharashtra
              Jan 22, 2019
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              Address: 431122
              Website: www.airtel.in/prepaid-support

              Dear team,

              Hi i am mohammed naveed, recently i have did a recharge transaction through airtel my money (Airtel app). But due user interface i have entered wrong no during the transaction.

              Date[protected]
              Correct mobile number - [protected]
              Wrong mobile number - [protected]
              Amount -998
              Transaction id:[protected]
              My airtel order number:[protected]
              Airtel customer support has been notified about the posted complaint.
              No-[protected] number ki address and connection deleted screenshot check mi help mi contact no-[protected]
              airtel.com's reply, Jan 17, 2019
              Number deleted Kar Diya hai Airtel ne aur mujhe Airtel store wale idhar uhdar dauda rahe hai kripya help me
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                G
                Goel Tax consultancy Tax Advocate
                from Delhi, Delhi
                Jan 22, 2019
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                Dear Sir,

                I am using the airtel number since 5-6 year my mobile number is [protected] when i send the sms to any body its always failed and i have many time call to customer care but not get satisfied response.
                Kindly resolve the problem otherwise i have to port your airtel service. I am also unable to active Gpay or other service due to not sending sms.
                Airtel customer support has been notified about the posted complaint.
                Jan 22, 2019
                Updated by Goel Tax consultancy Tax Advocate
                I am using the airtel number since 5-6 year my mobile number is [protected] when i send the sms to any body its always failed and i have many time call to customer care but not get satisfied response.
                Kindly resolve the problem otherwise i have to port your airtel service. I am also unable to active Gpay or other service due to not sending sms.
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                  R
                  ramaraman swain
                  from Lucknow, Uttar Pradesh
                  Jan 22, 2019
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                  Address: West Singhbhum, Jharkhand, 833223

                  Dear madam/ sir

                  We would like to inform you that, the airtel network available at our location (Pin code : 833223) is very poor. The said location is meghahatuburu iron ore mines, a captive iron ore mines of m/s. Steel authority of india limited.

                  There are about 5000 population in the said locality and we are facilng difficulties in communication in our mines, plant area as well as at our township also.

                  Every day valuable guests like, chief minister of the state, different ministers, senior government officials are visiting our location and staying at our guest house and facing difficulties in communication.

                  So, we request you, to look into the matter and arrange to improve airtel signal or install a new tower of airtel at our locality for which we will remain greatful to you.

                  Regards.

                  R swain
                  Meghahatuburu
                  E-mail: [protected]@gmail.com
                  Mob: [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    sagar@20001
                    from Mumbai, Maharashtra
                    Jan 22, 2019
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                    Address: Mumbai City, Maharashtra, 400022

                    I had called up airtel customer care @ 198 to report for mobile sim loss. From there since my card was prepaid it was transferred to prepaid department, there a executive by name of vishal started enquiring about the card. After giving him relevant info about the card hes asking me what was the last recharge and where was it done from. The recharge amount was not significant at all and i countered him what sense did that info make about. The guy said rudely that it was needed without explaining it. On top of it when i asked him about his name he replies rudely saying ki ' pehle hi maine apna naam bataya tha ' as if asking his name again he was assaulted and he was obliging by repeating his name. Call was done between 4.30pm and 4.40pm.

                    Need a call back for an apology from his side. One should know how to talk to customers
                    Airtel customer support has been notified about the posted complaint.
                    Jan 22, 2019
                    Updated by sagar@20001
                    The call was done on 22nd january 2019
                    Dear Sir,

                    PLs provide my PF no. for processing PF withrawal My employee ID is 49165
                    Ihave left the company in 2001
                    I have never seen such a bad net speed of any 4g network in all of india. I live in Silchar (NIT Silchar) and in the entire campus the net speed is [censored]. I urge airtel to kindly set up a tower or something near the campus or else you will lose the entirety of airtel customers in the college.
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                      L
                      Lalit Rajani
                      from Mumbai, Maharashtra
                      Jan 22, 2019
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                      Address: Dewas, Madhya Pradesh, 455001

                      Hi,
                      I am satish rajani, having business of optical in dewas - madhypradesh.
                      I have already 5 airtel fixed line and broadband connection. Now i applied for one more connection. After regular followup of 15 days, today dated 22/01/2019 i visited retailer office located on a. B road dewas (Where owner is mr dabi). He talked so rudely and said airtel will take time, you can take bsnl. Also he suggested disconnect all connection and shift to bsnl or jio.
                      How any airtel person can say like this. Are airtel policy is not customer focused?

                      My existing number, on named of my brother (Lalit rajani)
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected] (New number for which staff denied for connection)
                      Airtel customer support has been notified about the posted complaint.
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                        C
                        Colbert@123
                        from Noida, Uttar Pradesh
                        Jan 22, 2019
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                        Address: New Delhi, Delhi, 110005

                        I went to dubai for a vacation, i called airte suport asking for a plan.. They provided me a plan of 2999 for ten days in which 3 gb data was included...
                        I used data in dubai and i came back to india... After few days, i recieved a bill of rs6000...
                        I called airtel, i asked about the bill, they said that you over used the data due to which you have been charged more...
                        I was never told pr informed if my 3gb data is over or if it is going to be over...
                        I kept asking the agent that who will tell me or inform me if my data is going to be over so that i dont over use it...
                        The agent says sir i am sorry i cant help you in this because this is this works... If you have over used we dont send and inform if you are out of india...
                        If this is how airtel so called india’s number 1 network works then i would change my network... Thank you airtel for you service... Will never use you guys again and will make sure ll my family changes from airtel to a different network.
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          Sahil Pathan
                          from Pune, Maharashtra
                          Jan 22, 2019
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                          Address: Thane, Maharashtra, 401107

                          I am not receiving any incoming calls & Outgoing calls from last few months and sometimes it suddenly starts working.

                          But from the last 2 weeks it stopped all incoming call and have not received any call on my airtel number.

                          I have tried to contact customer care but every time (I have called & informed my issue to them total 5 times now) they tell me the problem will resolve soon, but no action nor any return call I have received from customer care so far.

                          My address is B/304 Chnadresh Abhishek, Lodha Complex, Mira Road East.

                          Please resolve this issue ASAP.
                          Airtel customer support has been notified about the posted complaint.
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                            T
                            Tanushree Jagati
                            from Mumbai, Maharashtra
                            Jun 6, 2019
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                            Address: Rangabazar Tankapani road, Khordha, Odisha, 751010

                            Dear Team We put a request for Airtel dish Tv reactivation which was disconnected due to Fani cyclone from last 6 days but till now no response received from Company...Following is the request details: Dear Customer, service request for your Airtel DigitalTV ID [protected] towards Video Problem is 89840035. For any assistance, call [protected].Mentioned contact number is also not contactable .
                            Airtel customer support has been notified about the posted complaint.
                            Jun 07, 2019
                            Updated by Tanushree Jagati
                            Till now no response received from Company for above mentioned interaction
                            Jun 07, 2019
                            Updated by Tanushree Jagati
                            But in your record it's showing resolved
                            Jun 08, 2019
                            Updated by Tanushree Jagati
                            Dear Customer, Your Ref. no. 89840035 for Video Problem has been assigned to our Service Engineer jiban ([protected]) for resolution. He will contact you shortly. Unable to contact with above mentioned no
                            Jun 08, 2019
                            Updated by Tanushree Jagati
                            Without resolution Airtel resolved this complain
                            Jun 08, 2019
                            Updated by Tanushree Jagati
                            Dear Customer, Your Ref. no. 89840035 for Video Problem has been assigned to our Service Engineer jiban ([protected]) for resolution. He will contact you shortly. Unable to contact with above mentioned no
                            Jun 08, 2019
                            Updated by Tanushree Jagati
                            no one is responding...on above mentioned number
                            Jun 11, 2019
                            Updated by Tanushree Jagati
                            I had a Airtel dth connection ..id no[protected]
                            Sorry to inform one of the worst service I had ever recieved from any of the dth subscriber.
                            I had raised a query regarding installation of dth intena which is damaged due to cyclone fony.. Every time they say enginer will visit tommrow but enginer never came..

                            I am following last 10 days there is no solution.
                            Summer vacation is going what will children do they can't watching there favoright channel.
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                              P
                              puneet Kr gupta
                              from Gurgaon, Haryana
                              Jan 22, 2019
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                              Address: 122003
                              Website: aitel

                              While travelling abroad (Spain). I have taken the one day roaming packages at paid cost of 680 inr/day.
                              To my surprise, they have extended the package for next two days without my consent.

                              Airtel team is telling me that this is continuous roam package until i deactivate the same.
                              However the service should automatically stop as i have bought and done the payment for one day.
                              Airtel customer support has been notified about the posted complaint.
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                                D
                                drmurthyds
                                from Aurangabad, Maharashtra
                                Jan 22, 2019
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                                Address: 560070
                                Website: www.airtel.com

                                "trais new regulation empowers tv consumers. Pay for what you view. Contact your tv service provider and exercise your option. Visit www.trai.gov.in"

                                Dear sir,
                                I am a medical doctor and a subscriber if airtel digital tv. Customer number [protected]. I received the above quoted message from your esteemed organisation.

                                But when we tried with our service provider airtel digital tv, they have already designed some packages for us. Also with an option of ala carte.

                                First and foremost some brainless fellow has made these packages which have most of the channels not required by us and do not have channels we need.

                                Next their stupid ala carte is so confusing and misleading we need to put efforts to make a selection. More over it is not having many of the channels we are already watching.

                                In our experience airtel is the most fooling organisation which does not provides what it claims in their idiotic advertisements.
                                We had 3 airtel numbers in the family. We got relieved from their harassment after we moved to other service provider.

                                Pl help us to choose the channels we want as per your new provision for us. Pl teach lesson to such fooling service providers. First i am posting in consumer complaint forum so that millions be educated.
                                What is the next step i have to take. Pl guide.
                                My tel number is [protected] (Vodafone)
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                                  E
                                  Excel International
                                  from Chennai, Tamil Nadu
                                  Jan 22, 2019
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                                  Address: 600008

                                  Dear sir / madam,

                                  It was noticed that our static ip : 122.165.148.153 is blacklisted by "rats dyna", owing to which many of our business associate in abroad are not able to send out emails to us.

                                  We shall be much obliged if you could kindly resolve this blacklist issue or alternatively let us know the method by which we can resolve the issue.

                                  Regards,

                                  Sridhar kv
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    Su93
                                    from Bhusawal, Maharashtra
                                    Jan 22, 2019
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                                    I've ported my 2 vodafone no. in to airtel and I inserted mu new sim and tried to call on sim activation no 59059 but call is not connecting. every time i tried to call at 59059 it it says that no is incorrect or not valid and also I'm unable to receive incoming calls on my number. I couldn't believe how airtel is so weak in customer service
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                                      S
                                      Sports Kingdom
                                      from Delhi, Delhi
                                      Jan 22, 2019
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                                      Address: New Delhi, Delhi, 110065

                                      I did wrong recharge on someone else no. Now they ain't reverting that back. My no is [protected]. And no on which i mistakenly recharged is [protected]. Amount of recharge is 499rs. Kindly want you to help me in getting my money back i have all the other details like transaction i'd. Screenshot of payment etc. Pls help me. They ain't helping.
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                                        S
                                        Surbhi19
                                        from Gurgaon, Haryana
                                        Jan 22, 2019
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                                        I recharged my airtel prepaid number using airtel app on 10th of january. The amount was deducted from my bank account but i still haven’t got the refund from airtel. It has been more than 10 days since the failed transaction. It is nowhere reflected in my airtel account and transaction history in the app. On top of it the support system through the app is essentially non-existent.
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