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Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
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P
Prayag Wadekar
from Pune, Maharashtra
Jan 22, 2019
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Address: 411015

I'm facing Call Drop in 4 calls out of 10 calls.
& Is it real 4G ?
I'm getting 25kb/s to 150kb/s data speed.
Is the company is earning profit by giving such a ads like "fastest network" but it's not giving service.
I'm having plan of 1.4gb/day but it vanishes quickly. Else Jio is giving better data & it doesn't vanishes quickly.
I'm at the full range area network. Still facing call Drop.
Airtel customer support has been notified about the posted complaint.
Please deactivate the daily data from the 169 unlimited pack for the AIRTel number

[protected]
Transaction ID- 476599, Airtel mobile no.-[protected]

please provide bill payment receipt on email ID- [protected]@akashichem.com & [protected]@akashichem.com
Call ditele my number all ditulis
Dear sir.

Unfortunately deleted my incoming call history. So many number is there. I am not saved. Kindly provide my incoming call logs oct'18 to Dec'18 to my mail id

[protected]@gmail.com
Mob no. [protected]
Unable to make or recive calls and aend messages
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    T
    T Patil
    from Pune, Maharashtra
    Jan 20, 2019
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    Address: Pune, Maharashtra, 411008

    My airtel no [protected] service is very poor.in my place no network, always call drops.. Always no service, no network, no internet speed, so i completed 92 days as on today, i suppose to port out my no but airtel deliberately arrashment and rejection my poor out request 2 times on dated 18 th jan and 19 th jan 2019 i repeated again generated unique code and again port out requested toady 20 th jan... I already launched complaint about rejecting mnp... National telecom consumer tribunal docket no 1112104 dt 20 th jan..
    Airtel customer support has been notified about the posted complaint.
    4g network signals are very low along with that speed is also low here is tower at less than 1 km after that still it is poor its my highly request to you to fix the issue
    I am many times try by sms but always sms comes no details November and i am trying in January.i need call details for 6month
    My Name-Kartik Sharma
    Statement of Call for-[protected], [protected]
    Email Id- sharma.[protected]@gmail.com
    As i get a message 10GB free data today morning
    i call 5999555 as i also received a confirmation message too but still after 6 hours approximately
    i can't access internet
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      SATISH HOSAKOTI
      from Mumbai, Maharashtra
      Jan 20, 2019
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      Address: Belgaum, Karnataka
      Website: Www.consumerscomplaints.in

      My airtel no. Incoming services is stopped because of minimum monthly recharge of rupees 35 /-.
      But i have recharged my no. [protected]
      On 16 th january 2019 with rs 35/- but now also the sim is not activates

      So please start services in airtel simcard no. [protected] as this no. Is required for me
      Pls activate the number [protected]

      Thank you.
      Airtel customer support has been notified about the posted complaint.
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        S
        suppy1990
        from Ahmedabad, Gujarat
        Jan 20, 2019
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        My mob no. [protected]
        Rech. Amt : 399
        Wrong number :[protected]
        Transaction no.[protected]
        I did wrong recharge by mistake. And now company is not reversing me the same. I told them to take transaction id. And any other details they required so. But they refuse to grant me my money. Please help.
        I did recharge of rs. 399 to my number [protected] but wrongly i enetered [protected].
        So please reverse my money to my account number.
        Airtel customer support has been notified about the posted complaint.
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          J
          Jyot Kaur Arora
          from Udaipur, Rajasthan
          Jan 20, 2019
          Resolved
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          Resolved

          Airtel dth has suspended our all tv channels... I have talked them more than 4 times.. They always say"mam we have registered your complain and it will be resolved.". But they are befooling.. We are paying it for every single day and they are not solving any grievances.. We are from middle class family and cannot let it go like that.. Through this i request to resolve it as soon as possible..
          Jan 22, 2019
          Complaint marked as Resolved 
          Customer care still didn't reply..our set up box was not working so an engineer came to replace it and he took the amount of his service plus the cost of set up box..so the company deducted 200 rupees, the amount of set up box from our previous recharge..when we made several calls to them the said we want proof that engineer took total amount and they asked engineer's name and number..since I dont have his number ...I said to customer care that they appointed engineer so they should know his detail..but they refused and didn't help..after 3 days my father went to engineer house and asked him to tell company..then through this our problem was resolved..the company was not at all answerable and we had a very bad experience ...as today no one has enough time to make 10-12 calls to customer care and then to stay at hold...
          Airtel customer support has been notified about the posted complaint.
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            R
            ravidhabas
            from Raxaul, Bihar
            Jan 20, 2019
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            Address: Hazaribagh, Jharkhand, 825336

            Whenever anybody wants to call me it shows that my phone is out of reach or switch off even if t is Properly working...
            Resolve this Otherwise I'll go for by another way...
            It seems like it is frustrating me...nd harrassing me... somebody wants to call me but it is not showing that who had called me...
            Worst service Ever...
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              G
              Genet Genevi
              from Chennai, Tamil Nadu
              Jan 19, 2019
              Resolved
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              Resolved

              Address: 600089

              Pfb sim card details (Mentioned at the reverse of the sim)
              New sim no[protected]u
              Old sim no -[protected] h1

              My airtel prepaid mobile [protected] migrated from postpaid to prepaid on 7th jan 2019 service stopped working from past 12 days due to the error sim card registration failed. Tried inserted sim using a different phone but never worked. I tried contacting airtel customer care many times and said that they resolve the query in 48 hrs and there is no response from them and none bothered to look in to this matter. I tried following the procedure of restarting the phone and manually selecting the network on raising complaints from airtel customer care.

              I had already contacted airtel store where i migrate sim from postpaid to prepaid. They asked me to recharge the sim on 7th jan 2019. I recharged for rs. 229 and wait for a whole day. Network shown in my mobile is "no service" and restarted many times and manually selecting the network. No luck from my end. I again contacted same airtel store and narrated the issue. They said that there might be a damage in the sim. So replace the old sim into a new one. I replaced the new sim with a cost of rs.30 and asked me to wait for 4 hrs to activate the network. I again wait for couple of days. Still issue was not resolved. Again i contacted the same airtel store they said that they will escalate the issue to airtel customer care and issue will be rectify in one day. Still the issue exists.

              I have never got an update and my phone is dead for more than 12 days now. This is not acceptable since this is the primary number to my family and relatives use to contact. I cannot able to do any further transactions and missed all the important calls.

              Since it is too late i want some higher authorities from airtel to look in to this and do the needful asap. I want airtel to compensate for the loss that they have made to me and should pay for the difficulties i had to gone through because of their poor service.

              Regards,
              Genet j
              Alternate no - [protected]
              Jan 22, 2019
              Complaint marked as Resolved 
              Airtel customer care taken forward this issue and resolved. Thanks for your valuable support. I can't able to log the grievance against the airtel store who dosn't guide the right way to solve. Please do the necessary action against this to improve your service in a better way.
              Airtel customer support has been notified about the posted complaint.
              Jan 19, 2019
              Updated by Genet Genevi
              Team,

              My Airtel prepaid mobile [protected] migrated from postpaid to prepaid on 7th Jan 2019 service stopped working from past 12 days due to the error Sim card registration failed. Tried inserted sim using a different phone but never worked. I tried contacting Airtel customer care many times and said that they resolve the query in 48 hrs and there is no response from them and none bothered to look in to this matter. I tried following the procedure of restarting the phone and manually selecting the network on raising complaints from airtel customer care.

              I had already contacted airtel store where i migrate sim from postpaid to prepaid. They asked me to recharge the sim on 7th jan 2019. I recharged for Rs. 229 and wait for a whole day. Network shown in my mobile is "No Service" and restarted many times and manually selecting the network. No luck from my end. I again contacted same airtel store and narrated the issue. They said that there might be a damage in the sim. So replace the old sim into a new one. I replaced the new sim with a cost of Rs.30 and asked me to wait for 4 hrs to activate the network. I again wait for couple of days. Still issue was not resolved. Again i contacted the same airtel store they said that they will escalate the issue to airtel customer care and issue will be rectify in one day. Still the issue exists.

              I have never got an update and my phone is dead for more than 12 days now. This is not acceptable since this is the primary number to my family and relatives use to contact. I cannot able to do any further transactions and missed all the important calls.

              Since it is too late I want some higher authorities from Airtel to look in to this and do the needful ASAP. I want Airtel to compensate for the loss that they have made to me and should pay for the difficulties I had to gone through because of their poor service.

              Regards,
              Genet J
              Alternate No - [protected]
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                _
                _Jatin_bhatia_
                from Delhi, Delhi
                Jan 19, 2019
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                Address: New Delhi, Delhi, 110059

                My airtel number is [protected] but now i regret why i have port my previous connection to airtel. I am facing this slow internet speed in every location so far though internet setting is already on data roaming and LTE but i am not able to experience so called fastest airtel internet. Even i have complained on customer care number in this regard (Ref no. for my request is C4GSP[protected])
                I dont want to stand on terrace in this winter to send a single message to someone because of this so called fastest airtel service.
                I was suggested by someone to abuse those customer care people 2/3 times to get resolved, but i guess never the less my problem will be solved by this complain as soon as possible.
                Else i have to port my sim again to any other company network.
                Put my complaint on the top of your priority list or forward it to the concerned authority.
                Airtel customer support has been notified about the posted complaint.
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                  N
                  nigautam
                  from Noida, Uttar Pradesh
                  Jan 19, 2019
                  Resolved
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201009
                  Website: www.airtel.in/broadband/noida

                  I paid Rs.6007 on[protected] for booking of Airtel Broadband connection.Payment screen shot attached - Transaction ID[protected]
                  After 5 days i received a call from Airtel saying that we can't provide you a connection in this area due to some technical issue and your money will get refunded in your account.

                  Its[protected] today, I am yet to get the refund.I think it is a case of fraud where i can't even track status of my booking after paying Rs.6007 in advance.
                  Biggest shock is that there is no way of logging a complaint through the customer care number or portal/ my Airtel account as there is no record of my payment.
                  I have been using Airtel services from last 3.5 years and this is how they treat their customers.
                  Please look into it at the earliest as this is a serious process gap from Airtel and how they fool their customers.
                  Feb 9, 2019
                  Complaint marked as Resolved 
                  I received multiple calls from Airtel where they asked about my bank account details and other proofs.After a week i got my money refunded
                  Airtel customer support has been notified about the posted complaint.
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                    P
                    premap2
                    from Hyderabad, Telangana
                    Jan 19, 2019
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                    Address: Hyderabad, Andhra Pradesh, 500011
                    Website: www.airtel.in/contact-us

                    I seek your intervention to correct a mistake made by airtel, bowenpally
                    Office, secunderabad (See attachment). All my attempts to get this
                    Matter resolved have failed.

                    Airtel has registered a weird address as my residential address. I have informed airtel several times about this mistake and asked them to make corrections immediately. Airtel seems to be just dodging and telling
                    Lies. Please take action asap.
                    Airtel customer support has been notified about the posted complaint.
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                      T
                      tabbish_
                      from Patna, Bihar
                      Jan 19, 2019
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                      Address: 804404

                      Recently deposited an amount of rs. 2000 through upi in my airtel wallet. Now when i try to do any transactions from it a notice appears and says "debit for this account is not allowed". I would like a refund if airtel can't process transcations beacuse it sure as hell can accept addition of money into the wallet. Neither can i transfer the amount to anyone nor can i use it to recharge my or anbody else's number.
                      Airtel customer support has been notified about the posted complaint.
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                        P
                        Pankaj Marakana
                        from Bhavnagar, Gujarat
                        Jan 19, 2019
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                        Address: Rajkot, Gujarat, 361540

                        Your airtel provide says give new card and give me 500 rs i have give him 500 rs before 2 month but till date he not give new sim card and he says you are not able to new card and your 500 rs is not refunded.. I have never bad experience in your airtel company. I am so worried.. Let's give me solution. Plz give me the solution. I am very in tension about my permanent number. I request to you please understand my situation my give me solution about this problem.
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          Ashi5
                          from Bengaluru, Karnataka
                          Jan 19, 2019
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                          Address: Bangalore, Karnataka

                          Hi ashwini here,

                          My pre paid number [protected] has been deactivated i have recharged on 17th jan 19 from airtel care to activate it but still it is not activated. It been 48 hrs of recharge. I have tried reaching to customer care but there no response i have sent mail to [protected]@airtel.com but there no proper reply. Really fed up with airtel. Airtel customer service people very rude too.
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            from Sonipat, Haryana
                            Jan 19, 2019
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                            Address: 133001
                            Website: Airtel

                            Respected sir/madam,
                            How are you? Yesterday evening i tried to recharged of 23 rupees airtel prepaid number through net banking i got the message on airtel official website that recharge unsuccessful but major issue is that balance deducted from my account. Could you plll let me know how do i refund my money? Have a nice day. God bless you. Pll sort out
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              aksha57
                              Jan 19, 2019
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                              Address: 411021

                              On 18-jan-2018 suddenly my phone showing that no network available. While i was trying to search network then its showing that your sim doesn't support these networks however my 3 months data and voice subscription is yet to over.

                              Please take necessary action on this. I am unable to do anything because i have only single sim card.

                              My blocked airtel mobile number is [protected].

                              Please do the needful asap.
                              Airtel customer support has been notified about the posted complaint.
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                                V
                                Vmsindhi
                                from Modasa, Gujarat
                                Jan 19, 2019
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                                Hi,

                                Fraudulent/unauthorised transactions occurred from my sbi debit card 6074*4155 on 18th jan 2019 to airtel money pos.

                                Details of transactions is given below :

                                1. Amount ₹ 8999/- on pos bdr[protected] at airtelmoney txn#[protected] date 18/01/2019 time 11.06 a. M.

                                2. Amount ₹ 4999/- on pos bdr[protected] at airtelmoney txn#[protected]. Date 18/01/2019 time 11.07 a. M.

                                3. Rs3000.0 on pos[protected] at razorpay airtel paymen txn#[protected]
                                Date 18/01/2019 time 11.07 a. M.

                                4. Rs1000.0 on pos[protected] at razorpay airtel paymen txn#[protected]. Date 18/01/2019 time 11.08 a. M.

                                Requesting you to block this payment and take the necessary action to refund the money to my account.

                                Regards,
                                V m sindhi
                                M [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  mmreddy07
                                  from Chennai, Tamil Nadu
                                  Jan 19, 2019
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                                  Address: 600097

                                  Hi,

                                  I have got airtel braodband connection and while they giving airtel promised to give "bookmyshow" offer but not received. I have raised complaint with airtel on deceember 1st 2018 and i have been following almost 20 time called to get the status but neer got solution. Airtel customer care guys says will call back and update you within 24 hours but never got call back. Now it has been 50 days not yet resolved. Seems to be they cheated me to take braod band connection.

                                  Thanks,
                                  Madan
                                  Airtel customer support has been notified about the posted complaint.
                                  Jan 20, 2019
                                  Updated by mmreddy07
                                  I got a call on Jan 19 2019 12:01 PM and they have told me that they will call back within 24 hours to provide update/solution but i have't got any update een after 20 hours. This is what it's happenig last 50 days. same (24 hours) respose they say when ever i called .
                                  Let's wait and see
                                  Jan 22, 2019
                                  Updated by mmreddy07
                                  This is 3rd day no call back yet from Airtel customer care.
                                  Jan 31, 2019
                                  Updated by mmreddy07
                                  This has been 11 days so far no updates for my query. This is what problem and frustration .
                                  Now 2 months since i have raised a request about just offer and its not difficult.
                                  Offerring sme promitions taking customers and after that no alue to customer.
                                  Very bad customer care .. I never saw such a worst customer care.
                                  Feb 10, 2019
                                  Updated by mmreddy07
                                  This has been 21 days . no response yet.
                                  Feb 19, 2019
                                  Updated by mmreddy07
                                  This has been 30 days but no solution provided so far. not sure what's happening. Am i going to get any solution? or you guys waiting for my package expiry so that you guys no need to provide and sae your money.
                                  Feb 19, 2019
                                  Updated by mmreddy07
                                  When i call to customer care they are ready to disconnect my connection immedietly after using my amount. disconnecting connection they process very fast but offer which promised not ready to gie last 4 months.
                                  Mar 08, 2019
                                  Updated by mmreddy07
                                  5 months no solutions yet
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                                    N
                                    Nikhil Bahl
                                    from Bengaluru, Karnataka
                                    Jan 19, 2019
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                                    Address: Bangalore, Karnataka, 560025

                                    Hi,
                                    I have recharged a wrong number by mistake with a mismatch of 1 digit.
                                    Please reverse the amount.

                                    Wrong number recharged - [protected]
                                    Correct number intended - [protected]
                                    Amount - 399.
                                    Transaction id - [protected]
                                    Transaction method - net banking.

                                    I have already recharged again as it was an emergency.
                                    Request you to credit back the amount so that we could recharge in future.

                                    Best regards
                                    Nikhil bahl
                                    [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      Sabbyji
                                      from Gurgaon, Haryana
                                      Jan 18, 2019
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                                      Address: New Delhi, Delhi, 110035
                                      Website: Delhi

                                      I am facing very serious issue regarding recharge of my airtel number. I had ported my number from vodafone to airtel (Postpaid) but since i shifted to prepaid the problem is arising. The executive said my number is neither postpaid nor prepaid and it’s somewhere between. Every recharge is failed, no response from executives.
                                      Reference no-
                                      Clapd[protected]
                                      Airtel customer support has been notified about the posted complaint.
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                                        Sai Arvind
                                        from Manuguru, Telangana
                                        Jan 18, 2019
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                                        Address: 530007

                                        Actually, i bought my new airtel 4g sim and i activated successfully...but after activation i cant recharge my airtel number from online as well as retailer shop also... don't know what to do...while transaction it says it was unsuccessful...and i can't connect to customer care also..it says ur outgoing services are expired...
                                        Airtel customer support has been notified about the posted complaint.
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