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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 601

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B
BS Ganesun
from Chennai, Tamil Nadu
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digging road, laying cables

Address:600117

All telecommunication companies are digging the road to lay their optical cables and laying their internet cables over the eb post and leaving the wires as it is without properly clearing the waste cables which leads to a major accident on the road by skidding is happening here and there every day. Everywhere in our place the waster cables are lying on the road which leading to an accident. Also the pit also not closed properly and it is...
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R
Raja_Jagadeesan
from Chennai, Tamil Nadu
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not disconnecting postpaid connection

Airtel not disconnecting my postpaid connection on request.

I am planning to end the postpaid service. So i called customer care and informed that i want to disconnect my postpaid connection. Even i visited a nearest branch and raised the same request.

But i never get a response from them. When i try again, they simply asked me to wait for their call....
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R
Romi Brar
from Karnal, Haryana
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dth pack not defined by company

Address:Chandigarh, Punjab, 160015

This is in reference to above mentioned subject that i have dub connection with airtel dth. That trai has introduced and applied new channel packs to all the companies. I have account with airtel with company a. C no. [protected]. Channels are running advertisement of channels pack of monthly subscription and asking for to contact service provider for same before 29 december. I have contacted my service provider for the same but they are asking...
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M
mayankhari
from Noida, Uttar Pradesh
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loose big wire in front of my home

Address:201005

Airtel has big wires infront of my house due to which it is very risky to rome around my house and to park my car infront of my house. Here is their control box also. The cabling is all over the place and looks so disgusting, in spite of various complaints with airtel guys, they are not correcting this. This is causing inconvenience and visual discomfort.

Please contact me at [protected]...
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S
Saddam Housan
from Udaipur, Rajasthan
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on my airtel number not giving offer

Address:Bikaner, Rajasthan
Website:Airtel casumer court compline

I am continuously recharging on my airtel phone. My number is no more than the companies having a phone call to give you the offer is about 15 days. First i got a call that you will get 289, and you'll get it, but i don't get it yet, if we call you, you will say that you will not get it.[protected] these are my num. I m giving to my to 289 offer but haven't got yet. I want these...
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C
chirag variya
from Vadodara, Gujarat
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wow! recharge successful on wrong operator

Address:365601
Website:Airtel

How can airtel accept a recharge on different operater (Idea) and give confirmation massage?
My mobile number [protected] is belongs to idea operator, today i
Recharged my number using google pay app, in hurry i wrongly selected
Airtel operetor instead of idea, after the recharge get pending i
Was pretty sure that the recharge will be failed and amount will be
Reversed to my original payment mode, but surprisingly...
+1 photos
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J
Jayantilal Chauhan
from Amreli, Gujarat
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wll-full avoiding- sending unique porting code

Me jayantilal chauhan, senior citizen [67], tried many times, by sending SMS to 1900 to port my mo. no. [protected] from airtel. airtel is not sending UPC will-fully. and sends a massage quoting " our executive will call you. " But no call, i received till today. Is there any rule or proper authority to punish such will-full trouble makers? If yes, please help me....
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J
Jitendra Kumar Jhala
from Jaitaran, Rajasthan
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unnecessary airtel prepaid balance deduction

Address:Ajmer, Rajasthan

Sir,
My airtel number is [protected] purchased on 2007 for unlimited plan. I recharged this number on[protected], rs 35.00 and total balance was greater than rs 35.00 by adding previous balance. I had rs33.00 on[protected] but on[protected] rs23.00 has deducted due to validity resion but my sim has unlimited validity. So why my money rs23 has deducted, give me the resion.
Please return my money rs23.00 into my main balance....
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M
Mouzam-Ali
from Pune, Maharashtra
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airtel postpaid plan with device

Address:Mumbai City, Maharashtra, 400070
Website:www.airtel.in

Bought device plus postpaid plan from airtel, with promise of 80gb monthly data benefit, but only getting 40gb monthly data, plan details also wrongly showing 40gb monthly data, but customer care keeps on saying that i am getting 140gb monthly data where as i am not, also in December 2018 i was not given any data during monthly data renewal, also in myairtel app they are posting fake data renewal calculations which is direct cheating from...
+3 photos
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A
Abhijeet K. Sahu
from Mumbai, Maharashtra
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number deactivated and allocated to another person without any cause.

Address:Sundargarh, Odisha, 769014

I had an airtel sim that i bought with my name with complete legal set of documents necessary around 5 years back. I gave it to my mother for using it and she was using it until one day the sim was locked by itself. On enquiring i got to know that the sim has been registered on another name. No help is being provided by the airtel staff.

I don't understand how can they themselves do such frauds by changing the name at their...
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G
Gurjeep Singh
from New Delhi, Delhi
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invalid internet charges

I activated internet roaming package through my airtel app before going to colombo and as per package, i was given 3gb free internet. After my visit from colombo, it is informed to me that i have used more than 3gb of internet. During my visit in colombo, no single message came from airtel that i have almost used 3gb net or exhausted my 3gb free usage. Further, in the airtel app also, no where it is mentioned that i have to myself monitor...
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K
krishna.a
from Navi Mumbai, Maharashtra
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postpaid mobile number/sim is barred/deactivated

Address:Raigad, Maharashtra, 410210

On saturday, 22nd december 2018, i requested airtel customer service to convert my physical sim to esim, but my number/sim was completely deactivated. On the same day i visited one of the local airtel store and requested to reactivate my mobile/sim, but airtel gave a new/replacement physical sim and assured that reactivation will be completed within 24 hours.

However, today, 25th december 2018, is the 3rd day my mobile/sim...
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R
rawatdalbir
from Delhi, Delhi
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change of bill

Address:New Delhi, Delhi, 110075

This is to inform you recently i have port my 3 no's vodafone no. ([protected]/[protected]/[protected]), since then i have been trying to change my plan to infinity plan but no help got from customer care. Today 25th dec18 i have tried but by mistake the plan 1599 activated in my [protected] mobile no., i have requested to customer care to change or make temporarily maje it as old but my all effort gone in vain. & the solution i got that now...
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Z
Zeba Unnisa
from Nalgonda, Telangana
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unable to send sms to 1900 to porting out

Address:Hyderabad, Telangana

Since last 1 week i was trying to send a message to 1900 to port out airtel network. But every time it is failed to send. The reason for porting out airtel network is due to outgoing & incoming services deactivated even though the this sim which i am using for the past 3years.
The reason for this deactivation of services is not known.
After calling customer service to extend the services, they said to recharge with some pack,...
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N
nikumbh
from Bengaluru, Karnataka
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no network in my house area

Address:Nashik, Maharashtra, 422003

Live at gurudarshan row house no 12, gunjal baba nagar, hirawadi, panchavati, nashik422003
I am idea customer after saw your add smartphone network i made portability idea to airtel but i am fool by you in my living room there is no single stick range and what to talk about 4g speed, [protected]
On your airtel website it show open network, coming towers in your area, byt in that how much time it will take to erect new tower is...
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J
Jamienobles6
from Banda, Uttar Pradesh
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recharged twice on same number

On 27th nov 2018 accidently my number was recharged twice with rs 119, once through retailer and then through paytm.

I called up airtel customer support and they said not to worry as the vailidity would be extended after one recharge expires.

After 28 days the validity has expired and no extension has been provided to me and airtel customer support are asking to me forget rs. 119 and recharge again.
br...
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M
Mehul Maru
from New Delhi, Delhi
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tremendous network issue

Address:Thane, Maharashtra, 421302

I am mehul maru, staying at a/201, arihant dham, house no. 296, arihant nagar, bhiwandi. There is no airtel network at my home since last 6 months.
I am airtel user since last 9 years.
There was no response from airtel customer care, i was surprised to know that they marked complaint resolved without any resolution.
Is this the service of airtel???
I request for final time now to resolve network issue at my home...
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M
mvjaditya
from Hyderabad, Telangana
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network and data connectivity issues

Address:Rangareddy, Andhra Pradesh, 500018

Unable to connect to the internet when needed. Despite several complaints, the problem still remained the same. 4g signal is very week and 3g network doesnot support the internet access. Every time i try to pay using any e-wallet app, the data doesnot get connected. I have been reporting the same complaint repeatedly for the past 1 year... Even more than a year....
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Address:New Delhi, Delhi
Website:airtel

I have prepaid mobile connection with airtel. My mobile no is [protected]. I received sms that outgoing service will discontinue from 24th dec although i have account balance of rs 150. I treid to contact by email 121 etc to contact them but no response. Other customer care numbers are not responding and they charge for these services. Why such harasement? Trai must take strong action....
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R
Real Fact
from Jaipur, Rajasthan
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airtel payment bank transaction not allowed

This pertains to payments bank. Transtion not allowed. Customers are required to visit payments bank points and update form 60 (Whatever that is). Why not provide a link on the official website or on the app itself to update this? When visited a airtel centre, the staff couldn't help ad they were unaware as to what needs to be done. There is no facility on the in-house dashboard for the staff to search for the information. Customers are bombarded...
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