Airtel Complaints & Reviews

I paid Rs.6007 on[protected] for booking of Airtel Broadband connection.Payment screen shot attached - Transaction ID[protected]
After 5 days i received a call from Airtel saying that we can't provide you a connection in this area due to some technical issue and your money will get refunded in your account.

Its[protected] today, I am yet to get the refund.I think it is a case of fraud where i can't even track status of my booking after paying Rs.6007 in advance.
Biggest shock is that there is no way of logging a complaint through the customer care number or portal/ my Airtel account as there is no record of my payment.
I have been using Airtel services from last 3.5 years and this is how they treat their customers.
Please look into it at the earliest as this is a serious process gap from Airtel and how they fool their customers.

I seek your intervention to correct a mistake made by airtel, bowenpally
Office, secunderabad (See attachment). All my attempts to get this
Matter resolved have failed.

Airtel has registered a weird address as my residential address. I have informed airtel several times about this mistake and asked them to make corrections immediately. Airtel seems to be just dodging and telling
Lies. Please take action asap.

Recently deposited an amount of rs. 2000 through upi in my airtel wallet. Now when i try to do any transactions from it a notice appears and says "debit for this account is not allowed". I would like a refund if airtel can't process transcations beacuse it sure as hell can accept addition of money into the wallet. Neither can i transfer the amount to anyone nor can i use it to recharge my or anbody else's number.

Your airtel provide says give new card and give me 500 rs i have give him 500 rs before 2 month but till date he not give new sim card and he says you are not able to new card and your 500 rs is not refunded.. I have never bad experience in your airtel company. I am so worried.. Let's give me solution. Plz give me the solution. I am very in tension about my permanent number. I request to you please understand my situation my give me solution about this problem.

Hi ashwini here,

My pre paid number [protected] has been deactivated i have recharged on 17th jan 19 from airtel care to activate it but still it is not activated. It been 48 hrs of recharge. I have tried reaching to customer care but there no response i have sent mail to [protected]@airtel.com but there no proper reply. Really fed up with airtel. Airtel customer service people very rude too.

Respected sir/madam,
How are you? Yesterday evening i tried to recharged of 23 rupees airtel prepaid number through net banking i got the message on airtel official website that recharge unsuccessful but major issue is that balance deducted from my account. Could you plll let me know how do i refund my money? Have a nice day. God bless you. Pll sort out

On 18-jan-2018 suddenly my phone showing that no network available. While i was trying to search network then its showing that your sim doesn't support these networks however my 3 months data and voice subscription is yet to over.

Please take necessary action on this. I am unable to do anything because i have only single sim card.

My blocked airtel mobile number is [protected].

Please do the needful asap.

Hi,

Fraudulent/unauthorised transactions occurred from my sbi debit card 6074*4155 on 18th jan 2019 to airtel money pos.

Details of transactions is given below :

1. Amount ₹ 8999/- on pos bdr[protected] at airtelmoney txn#[protected] date 18/01/2019 time 11.06 a. M.

2. Amount ₹ 4999/- on pos bdr[protected] at airtelmoney txn#[protected]. Date 18/01/2019 time 11.07 a. M.

3. Rs3000.0 on pos[protected] at razorpay airtel paymen txn#[protected]
Date 18/01/2019 time 11.07 a. M.

4. Rs1000.0 on pos[protected] at razorpay airtel paymen txn#[protected]. Date 18/01/2019 time 11.08 a. M.

Requesting you to block this payment and take the necessary action to refund the money to my account.

Regards,
V m sindhi
M [protected]

Hi,

I have got airtel braodband connection and while they giving airtel promised to give "bookmyshow" offer but not received. I have raised complaint with airtel on deceember 1st 2018 and i have been following almost 20 time called to get the status but neer got solution. Airtel customer care guys says will call back and update you within 24 hours but never got call back. Now it has been 50 days not yet resolved. Seems to be they cheated me to take braod band connection.

Thanks,
Madan

Hi,
I have recharged a wrong number by mistake with a mismatch of 1 digit.
Please reverse the amount.

Wrong number recharged - [protected]
Correct number intended - [protected]
Amount - 399.
Transaction id - [protected]
Transaction method - net banking.

I have already recharged again as it was an emergency.
Request you to credit back the amount so that we could recharge in future.

Best regards
Nikhil bahl
[protected]

I am facing very serious issue regarding recharge of my airtel number. I had ported my number from vodafone to airtel (Postpaid) but since i shifted to prepaid the problem is arising. The executive said my number is neither postpaid nor prepaid and it’s somewhere between. Every recharge is failed, no response from executives.
Reference no-
Clapd[protected]

Actually, i bought my new airtel 4g sim and i activated successfully...but after activation i cant recharge my airtel number from online as well as retailer shop also... don't know what to do...while transaction it says it was unsuccessful...and i can't connect to customer care also..it says ur outgoing services are expired...

Hi airtel,

My self pushpendra kumar & i am using airtel network since 2010. My mobile number is [protected]. From aug'18, i have faced issue related to network & i register complaint against it. After that airtel team visit sight & found same issue (Network problem). Few day later airtel team update me that they have issue in bend width & they plan to add 1 network tower near my location. But after that there is no update from there side. When i call airtel team, they simply said, we are working on it. But nothing done. When i ask customer care to provide senior employee contact detail, who provide me solution, they deny to provide it. Many time they just put my call on hold & said our seniors are busy with other customer, so we can not transfer your call & disconnect my call. Kindly look into this & help me.

Warm regards
Pushpendra kumar
+91 [protected]
Email: [protected]@yahoo.co.in

This is maj. Ashwath, proprietor - lahari gas sgency ; rajiv nagar - mysore. Being your one of the poor customer of airtel, having about 10 mobile connections, 02 land lines & internet modem for our office from airtel, we had contacted your mysore office about 15 -20 days back requesting them for replacement of handset of our office fixed line no: [protected] which is not working since almost one month.
Though they (Mr. Pradeep: [protected] at your mysore office) had assured us to replace the handset by 16jan2018, to my surprise, neither they could replace the hand set nor they attend our tele calls since last three days and their mob is either busy / ringing but not picking up our calls since then.
Inview, i am escalating the matter to formally lodge a complaint to airtel customer care to kindly arrange to provide a suitable replacement hand set immediately on high priority orelse suggest us alternate arrangements if any so that we can serve our large customer base of 18000 customers trying to contact our office land line & unable to get through to us due to delay in replacing the faulty handset. We are facing a serious problem / complaints from large no. Of our customers complaining their inability to contact our office for their lpg related enquiries.

Secondary airtel dth setup box was installed on 12/01/2019 by the airtel technician and made payment of 950 and the technician was saying it will be activated within 30 mins, but it was not activated and called the technician it is still not activated getting error code b003 dth is not activated, he was saying they are having server problem definitely it will be activated on tuesday but still it is not activated and the technician not picking...

I am using this no since last 10 years, but since last one year iam not getting any network signal in my house (No 2g, 3g, 4g). My number is postpaid & paying only rent without getting any services. After so many calls to customer care but no resolution found till today. Kindly resolve. My address is e-536a, street no 10 west vinod nagar delhi-110092 & my mobile no is [protected].

I understand that we have a new regulation starting feb 1 2019 for the dth subscriptions. However, my existing plan is expired couple of days ago and my connection was disconnected.

I was forced to recharge. I recharged for rs 200 and this will again expire in another few days.

I would like to know what is the current procedure to handle this kind of situation?

Hi airtel team,

I have requested for a broadband connection and have submitted advance rental of 500 inr. As the broad band service was not feasible in my address i requested them to refund my amount.

Caf number : 73127688
Trasaction id: 10771937

I have not received refund amount yet.
Please help.

Regards,
Manoj

I ordered a vivi11 phone from airtel online store on[protected], it was not delivered to my address, never got call or emails regarding the same. Also vulcan guy never bothered to call me evver. All i was tracking was the order by link sent to me by airtel. I am highly dissatisfied with the services of airtel as well as their assoiciated services. I am going to boycott airtel forever

I have applied to airtel for porting to bsnl since one month.
The airtel company is unnecessarily delaying my porting request.
Though i have paid their bill, after receiving my porting request. I was told to pay the bill. I have produced the bank pass book showing the clearance of airtel bill.

I have applied for porting and they are harrasing me using the same method.
Please contact me on below given numbers.
My mobile number is [protected] and another number is [protected].
My email id [protected]@yahoo.com