Airtel Complaints & Reviews

I had visited airtel naupada thane gallery for change of sim from 2g to 4g. At that time they asked for identification documents. When i showed my identity card, they said that my name was spelt wrongly so i have to give all my documents and photo again. So i submitted my government id card, adhar card and photo, self attested documents, for correction of name mismatch. At that time roshni took the documents and told me that my number will be activated in 7 days.
I requested them to make it quicker, so the store incharge told me to avail services of some other service provided and port the number instead of relying on airtel. This was a rude shock to me.
Since the number was not activated till 7th i spoke to sachin who told me that he will do it in 2-3 days.
On 7th night the card was activated but they told me that verification was pending so card will not get activated till then.
I waited till 10th and then visited the shop. They told me that the documents were dispatched to backend team on 7th, but till 28th december they have not received the same.
I wrote to the nodal and the appellate team but they kept on insisting that they have my documents and i need to submit a second set.
If they already have my documents why cant they activate my card?
And if they need a second set, i told them that i am ready to provide, provided they show me that the documents i submitted on 1st are still with them, and not misplaced.
The airtel team right from the store to the appellate authority and the nodal team refuse to accept that they have misplaced my data or misuesd it.
I asked them to send me the cctv footage of the store which they have denied.
I was shocked when their appellate team told me that if someone else goes with my documents, they may issue the card to them.
That means there is no security of data and anyone can just walk in to the shop and take our personal data from them and misuse them, and airtel will not take any responsibility but will only ask us to re-submit the data.
This is really shocking. I wish these people are taught how to provide proper service and to protect the personal data of people.

Respected airtel,
This is to inform you that my airtel number[protected], is lost a month before.
Therefore, i request you to kindly block my number as soon as possible so that i dont face any problem. Moreover im already using another airtel sim card so i dont need another number.
So its my humble request you to kindly block the mentioned number.
The details of my sim card are as under:-
Name sim card holder-ratan kumar
Sim card number[protected]
City-chittaranajan
State-west bengal
Pin-713331

I emailed to [protected]@airtel.in about rs 23 deduction from my main account balance and also asked company to send me govt. Official notification for same rule or airtel company document.

But i got a reply that my email is not linked with mu number.
Immediately i opened 'my airtel' account, but was shocked because it was showing no account exist with this number (I had an account already, which company deleted probably). But after 2 or 5 minutes, i recreated my account and updates email id.

But, after few hours, airtel mobile network in my mobile disappeared.
I think this is a trick of airtel to not give reply.

-kunal patidar
Airtel mobile no. [protected]

Dear sir/mam,
Last 3 month network coverage problem location for (1st sector, 1st street, kk Nagar, Chennai). i am contact for customer care complaint registered for 4 days not response.I had rechage the unlimited pack in regular customer but i unable to use network issue wast my money worst network.Will you pls solve the problem.If not response means i consult the customer complaint court.

Dear sir/mam
I am a prepaid customer of airtel company sim card.
I have a complaint regarding net consumption on my sim card having no. [protected].
That is. I off my network on 12:00 am dated today (28/12/2018). After that i not on my network data till now (12:04pm). And when i calls to airtel customer care they say i used 352.17mb on 12am (Some customer agent say 12:03am and some say 12:00:03am ; when i call 3-4 times to customer support).
And i want to say that i even not on my mobile network data.
Now i want to know why this consumed data show through your company, customer agent say we have only this information. Further according to customer agent say supposed i off my network data on 12:00:03am then how 352mb consumed in just 3 seconds even i use a 3g mobile network where maximum network speed on mobile up to 1mbps, generally it is 300-400kbps in my area ratanada, jodhpur rajasthan. One thing i want to say that i always off auto updates in play store that is suggest by every customer agent and senior supervisor, also i always restrict my mobile background data.

Please give me complete details about my network data consumption.

Thanks..!

Rajesh

I am using prepaid telephone number [protected] you have deducted Rs.23.00 from the main balance with out proper communication, intimation and consent from the user. I request you to give credit to my account immediately. I think the complaint can be understood and not too short as system showing it. you are minting money out of illegal deductions

Dear sir,
This email i am attaching for the references that airtel doing cheating jobs while giving oral communication we apologize for the cause and we will sort out issues. But atlast they don't even inform anything and mark as deactivated stage or barring situation. This is seem to be worst behaviourism by technical support and customer service. While need to outstanding balance they try to contact us through mail and voice call like creating nuisance and disturbance to the users. I have been using this number for many years. Since i have been satisfied only using this number. Otherwise i have would moved to some other subscribers. Many time they apologize for the cause for porting out for some subscribers. With there understanding only i have been quite. Request to take immediate action on this or provide alternative assistance on this issue to airtel client

Airtel says 3gb data is free for international roaming in the below link.
https://www.airtel.in/ir-packs

When i chose maldives and entered my number, it says zero rental.

But when i used internet of around 15 mb (1437 kb), it is charging me rs.14370, which is unacceptable.

I am ready to make a case in court even, can anyone help with this?

For recharge rs.100 cashback offer, but after recharge no cash returned back, i've recharge my [protected] mobile with 989rs. On 28/12/2018 for the bill issued at dec 5th. No money returned or reduced from my payment, kindly check and revert money back to my account. I also contacted the customer care but they also do nothing about this problem. And they say that i'm not able to help with in this problem try to contact our direct customer portal. So take this problem seriously and get that cashback money back to me.

I have not subscribed any value added service but automatically amount deducted please return otherwise i will change network. Please deactivate the love alert which is always deducted much amount. Please return the balance to smooth function of the network. As i an old subscriber of airtel please help me to recharge again and continue the services.

I got a message telling me that my sim card was activated after porting it from tata docomo to airtel, but it's been three days and the sim hasn't started working. Neither has the old sim stopped. It shows sim 4 not provisioned. When the message regarding the sim card set appeared, the airtel sim was briefly active. But it told me to restart the device, and when i did, the sim wasn't working.

I want to know my call details of my airtel no. Between 10nov 2018 to 28 dec 2018 amd the circle is bihar and jharkhand

It's very urgent please resolve this issue as soon as possible
Sim card is on my name and i am ready to provide my all details like address proof sim activation date and current imei no. Of my mobile pls do it fast i am in urgent need of this.

First of all i have'nt used the internet but still the my airtel app says 500 mb of data was consumed.
Second to ask details about this i called to 121. Well sorry to tell you that was simply useless and i wasted my precious time. Why dont you have an option to connect to your service assistants in your customer care. Every issue cannot be solved by robots. Mind it..

Im using airtel since 4 years nd yesterday my sim towers has gone and it is showing emergency calls only i have approached near by airtel store but no solution from it
My airtel number is on my friends name but unfortunately his and his family died in an accident a year ago. So it is impossible to bring his od proof
And airtel store people are saying take the new number we can't do anything how they are fooling the customer im on rs399 plan from which 35 days are left
My airtel number:[protected]
Please solve the matter as soon as possible.

Dear airtel.
Sim deactivated [protected]

I am your loyal customer since 2008. Today my sim not showing any network its huge contact network number. I am in store now aurangabad candghout place aurangabad[protected]:26pm (You can chek me on cctv)

As per your store cordinate mr. Vinod pradhan told me like convert it on postpaid then it will be activated otherwise number will be destroyed and will be off permanently.

Please give me asap solution it's your loyal customer since 2008.
I want active my same number in prepaid plan.

Mr. Vindo pradhan told me deactivation reason is that your name and address miss match in our system. If you want to activate them you need to be postpaid plan for a atleast 3 month.
They told me this sim card want to be delete and activate it as new. If you not converted then your number will be deactivated permanent.

Contact me [protected]

Hi idea,
I have port my number [protected] on 19 december 2018 and in evening i got sms on my alternate number to activate sim by calling 59059. From that time till date i am trying 59059 but it is not connecting.

When call airtel support and tell my problem they wouldn't talk logical and keep on saying pls try calling 59059. I think these less skilled resource just work like parrot and only say single line and don't give logical answer nor try to help.

I am every day getting sms on my alternate number to call 59059 and get your connection activated but 59059 is not connecting. Pls provide any other number or activate services of my new airtel number [protected]

My alternate number is [protected]

Dear team,
My location airtel company network very week no any call attand and internet facility not available
Pls slove this problem urgent basis
At time au small finance bank provide cug sim but network not properly working so bank members are use other network
Request to you pls slove this problem
Thanks & regards,
Sharwan kumar
Cont - [protected]

I've ported my no.[protected] from bsnl to airtel and i've also inserted new sim but verification call to 59059 is not connecting. every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. My alternate no. Is [protected].
Would be glad if you resolve it.

I run a small company and have 2 airtel broadband connections[protected], and[protected].

A few months back, i received a call that my plan can be upgraded with a lot of added benefits and there will be no increase in monthly bill charges. I agreed to the upgrade request.

After the new plan came into effect, i started receiving inflated bills.

I contacted airtel via phone, and they said...

Hello Sir/Madam,

With ref to my phone no - [protected], without my knowledge Airtel have been changing my postpaid plans. My base plan was 149 which was changed to 399 plan. From last one year, They have been repeating this change of plan without my knowledge even though I have reported this many times. Due to this I am getting bill which I have not subscribed for.

Appreciate your help on this.

Regards,
Syed Azhar Sultan