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Airtel Complaints & Reviews

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O
OVIYA N
from Bengaluru, Karnataka
Dec 26, 2018
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Address: 605107

I had lost my airtel sim & got a duplicate sim again in that same number but i can't recharge because the sim was barred. Please remove this barring problem as soon as possible because i can't transfer my amount from my account by using online service. Messages, incoming & out going calls are barred from past 2 days. Please solve this problem soon...
Dec 26, 2018
Complaint marked as Resolved 
My problem is solved thank u for your kind help... thank u so much...
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    BS Ganesun
    from Chennai, Tamil Nadu
    Dec 26, 2018
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    Address: 600117

    All telecommunication companies are digging the road to lay their optical cables and laying their internet cables over the eb post and leaving the wires as it is without properly clearing the waste cables which leads to a major accident on the road by skidding is happening here and there every day. Everywhere in our place the waster cables are lying on the road which leading to an accident. Also the pit also not closed properly and it is coming in the road itself which is shrinking the actual road use by 3 x 3 dia. Please do the needful to regularise these issues and save the public from the accidents. Thanks
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      R
      Raja_Jagadeesan
      from Chennai, Tamil Nadu
      Dec 26, 2018
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      Airtel not disconnecting my postpaid connection on request.

      I am planning to end the postpaid service. So i called customer care and informed that i want to disconnect my postpaid connection. Even i visited a nearest branch and raised the same request.

      But i never get a response from them. When i try again, they simply asked me to wait for their call.
      Airtel customer support has been notified about the posted complaint.
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        R
        Romi Brar
        from Karnal, Haryana
        Dec 26, 2018
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        Address: Chandigarh, Punjab, 160015

        This is in reference to above mentioned subject that i have dub connection with airtel dth. That trai has introduced and applied new channel packs to all the companies. I have account with airtel with company a. C no. [protected]. Channels are running advertisement of channels pack of monthly subscription and asking for to contact service provider for same before 29 december. I have contacted my service provider for the same but they are asking that we haven't got packs from trai or channel broadcaster for packs. I have asked them that channels are running advertisement for the same. But they said that is false advertisement. We will call you or send you message for the same. So kindly look into the matter and solve this problem.

        Thanks

        Regards,
        Ranvir singh
        Mobile no. [protected]
        Ranmeet. [protected]@gmail.com
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          M
          mayankhari
          from Noida, Uttar Pradesh
          Dec 26, 2018
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          Address: 201005

          Airtel has big wires infront of my house due to which it is very risky to rome around my house and to park my car infront of my house. Here is their control box also. The cabling is all over the place and looks so disgusting, in spite of various complaints with airtel guys, they are not correcting this. This is causing inconvenience and visual discomfort.

          Please contact me at [protected]
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            S
            Saddam Housan
            from Udaipur, Rajasthan
            Dec 26, 2018
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            Address: Bikaner, Rajasthan
            Website: Airtel casumer court compline

            I am continuously recharging on my airtel phone. My number is no more than the companies having a phone call to give you the offer is about 15 days. First i got a call that you will get 289, and you'll get it, but i don't get it yet, if we call you, you will say that you will not get it.[protected] these are my num. I m giving to my to 289 offer but haven't got yet. I want these
            Airtel customer support has been notified about the posted complaint.
            Dec 26, 2018
            Updated by Saddam Housan
            Please grace my give 289 offer

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              C
              chirag variya
              from Vadodara, Gujarat
              Dec 26, 2018
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              Address: 365601
              Website: Airtel

              How can airtel accept a recharge on different operater (Idea) and give confirmation massage?
              My mobile number [protected] is belongs to idea operator, today i
              Recharged my number using google pay app, in hurry i wrongly selected
              Airtel operetor instead of idea, after the recharge get pending i
              Was pretty sure that the recharge will be failed and amount will be
              Reversed to my original payment mode, but surprisingly after 5 minutes
              Recharge showing successful and confirmation massage also came from
              Airte erecharge transaction id[protected] to idea number, i
              Can't beleive in my eyes is that happen, now when i call idea customer care they are telling me there is no recharge done on the
              Same and contact to airtel, now when i contacted on airtel with txn
              Number they can't fecth the idea number details and inform me to
              Contact idea, i also contacted to google pay, but can't find any help from anywhere
              .
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                J
                Jayantilal Chauhan
                from Amreli, Gujarat
                Dec 25, 2018
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                Me jayantilal chauhan, senior citizen [67], tried many times, by sending SMS to 1900 to port my mo. no. [protected] from airtel. airtel is not sending UPC will-fully. and sends a massage quoting " our executive will call you. " But no call, i received till today. Is there any rule or proper authority to punish such will-full trouble makers? If yes, please help me.
                Airtel customer support has been notified about the posted complaint.
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                  J
                  Jitendra Kumar Jhala
                  from Jaitaran, Rajasthan
                  Dec 25, 2018
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                  Address: Ajmer, Rajasthan

                  Sir,
                  My airtel number is [protected] purchased on 2007 for unlimited plan. I recharged this number on[protected], rs 35.00 and total balance was greater than rs 35.00 by adding previous balance. I had rs33.00 on[protected] but on[protected] rs23.00 has deducted due to validity resion but my sim has unlimited validity. So why my money rs23 has deducted, give me the resion.
                  Please return my money rs23.00 into my main balance.
                  Airtel customer support has been notified about the posted complaint.
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                    M
                    Mouzam-Ali
                    from Pune, Maharashtra
                    Dec 25, 2018
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                    Address: Mumbai City, Maharashtra, 400070
                    Website: www.airtel.in

                    Bought device plus postpaid plan from airtel, with promise of 80gb monthly data benefit, but only getting 40gb monthly data, plan details also wrongly showing 40gb monthly data, but customer care keeps on saying that i am getting 140gb monthly data where as i am not, also in December 2018 i was not given any data during monthly data renewal, also in myairtel app they are posting fake data renewal calculations which is direct cheating from airtle employees.
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Abhijeet K. Sahu
                      from Mumbai, Maharashtra
                      Dec 25, 2018
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                      Address: Sundargarh, Odisha, 769014

                      I had an airtel sim that i bought with my name with complete legal set of documents necessary around 5 years back. I gave it to my mother for using it and she was using it until one day the sim was locked by itself. On enquiring i got to know that the sim has been registered on another name. No help is being provided by the airtel staff.

                      I don't understand how can they themselves do such frauds by changing the name at their backend data. My mom has been regularly using it and i have recently recharged the number with 448 combo pack. This is another issue that if the number is blocked how did they carry forward the recharge.
                      Airtel customer support has been notified about the posted complaint.
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                        G
                        Gurjeep Singh
                        from New Delhi, Delhi
                        Dec 25, 2018
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                        I activated internet roaming package through my airtel app before going to colombo and as per package, i was given 3gb free internet. After my visit from colombo, it is informed to me that i have used more than 3gb of internet. During my visit in colombo, no single message came from airtel that i have almost used 3gb net or exhausted my 3gb free usage. Further, in the airtel app also, no where it is mentioned that i have to myself monitor 3gb.
                        Without any intimation from airtel and nothing menioned in terms and conditions about self monitoring, my charges are invalid and not acceptable.
                        Airtel customer support has been notified about the posted complaint.
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                          krishna.a
                          from Navi Mumbai, Maharashtra
                          Dec 25, 2018
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                          Address: Raigad, Maharashtra, 410210

                          On saturday, 22nd december 2018, i requested airtel customer service to convert my physical sim to esim, but my number/sim was completely deactivated. On the same day i visited one of the local airtel store and requested to reactivate my mobile/sim, but airtel gave a new/replacement physical sim and assured that reactivation will be completed within 24 hours.

                          However, today, 25th december 2018, is the 3rd day my mobile/sim is still not reactivated! For the past 3 days, i have been patiently repeatedly following up with your customer service and local store to get my mobile/sim reactivated but airtel representatives are unable to help with my issue or understand my pain.

                          I have almost made up my mind to throw away your sim and stop using all my airtel products/services. Thereafter please don't bother me for any due amount since airtel does not care or value my relationship even after being a loyal customer since 3 years and paying my bills on time.
                          Airtel customer support has been notified about the posted complaint.
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                            R
                            rawatdalbir
                            from Delhi, Delhi
                            Dec 25, 2018
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                            Address: New Delhi, Delhi, 110075

                            This is to inform you recently i have port my 3 no's vodafone no. ([protected]/[protected]/[protected]), since then i have been trying to change my plan to infinity plan but no help got from customer care. Today 25th dec18 i have tried but by mistake the plan 1599 activated in my [protected] mobile no., i have requested to customer care to change or make temporarily maje it as old but my all effort gone in vain. & the solution i got that now i have to use this plan atleast for one the month. I had changed my plan as i trusted that i got best services however here i felt cheated. If the plan will not be changed family inr 399, i will sorry to say again i'll port my no. To vodafone as their policies is much frindly for customers then yours.

                            Awaiting for your response.
                            Airtel customer support has been notified about the posted complaint.
                            Dec 25, 2018
                            Updated by rawatdalbir
                            Very pathetic & customer cheated services, no one is ready to hear customer problem
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                              Z
                              Zeba Unnisa
                              from Nalgonda, Telangana
                              Dec 25, 2018
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                              Address: Hyderabad, Telangana

                              Since last 1 week i was trying to send a message to 1900 to port out airtel network. But every time it is failed to send. The reason for porting out airtel network is due to outgoing & incoming services deactivated even though the this sim which i am using for the past 3years.
                              The reason for this deactivation of services is not known.
                              After calling customer service to extend the services, they said to recharge with some pack, but still the balance is also available in the account.
                              & of course another reason is network speed issue which is not 4g or 5g speed.
                              The airtel network speed is only 2g, making false statements on advertisements - airtel subse tez!!

                              Please resolve my problem. I just want to unblocked message service to 1900 & i want it urgent.
                              My mobile no. Is [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                nikumbh
                                from Bengaluru, Karnataka
                                Dec 25, 2018
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                                Address: Nashik, Maharashtra, 422003

                                Live at gurudarshan row house no 12, gunjal baba nagar, hirawadi, panchavati, nashik422003
                                I am idea customer after saw your add smartphone network i made portability idea to airtel but i am fool by you in my living room there is no single stick range and what to talk about 4g speed, [protected]
                                On your airtel website it show open network, coming towers in your area, byt in that how much time it will take to erect new tower is not mention. And showing coming tower in our area company fool me & other customer.
                                Airtel customer support has been notified about the posted complaint.
                                Dec 25, 2018
                                Updated by nikumbh
                                airtel company always fool their customer, whenever you call 198 or 121 to talk customer care it dont specification how to talk customer care representative.normal customer dont understand you specify on firstly after dialing 121 or 198 push this number to talk company representative
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                                  Jamienobles6
                                  from Banda, Uttar Pradesh
                                  Dec 25, 2018
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                                  On 27th nov 2018 accidently my number was recharged twice with rs 119, once through retailer and then through paytm.

                                  I called up airtel customer support and they said not to worry as the vailidity would be extended after one recharge expires.

                                  After 28 days the validity has expired and no extension has been provided to me and airtel customer support are asking to me forget rs. 119 and recharge again.

                                  What kind of scam is this?
                                  Airtel customer support has been notified about the posted complaint.
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                                    Mehul Maru
                                    from New Delhi, Delhi
                                    Dec 25, 2018
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                                    Address: Thane, Maharashtra, 421302

                                    I am mehul maru, staying at a/201, arihant dham, house no. 296, arihant nagar, bhiwandi. There is no airtel network at my home since last 6 months.
                                    I am airtel user since last 9 years.
                                    There was no response from airtel customer care, i was surprised to know that they marked complaint resolved without any resolution.
                                    Is this the service of airtel???
                                    I request for final time now to resolve network issue at my home asap
                                    Airtel customer support has been notified about the posted complaint.
                                    Jan 04, 2019
                                    Updated by Mehul Maru
                                    No update till date on my complaint
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                                      mvjaditya
                                      from Hyderabad, Telangana
                                      Dec 25, 2018
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                                      Address: Rangareddy, Andhra Pradesh, 500018

                                      Unable to connect to the internet when needed. Despite several complaints, the problem still remained the same. 4g signal is very week and 3g network doesnot support the internet access. Every time i try to pay using any e-wallet app, the data doesnot get connected. I have been reporting the same complaint repeatedly for the past 1 year... Even more than a year.
                                      Airtel customer support has been notified about the posted complaint.
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                                        A
                                        Arun Adalja
                                        Dec 25, 2018
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                                        Address: New Delhi, Delhi
                                        Website: airtel

                                        I have prepaid mobile connection with airtel. My mobile no is [protected]. I received sms that outgoing service will discontinue from 24th dec although i have account balance of rs 150. I treid to contact by email 121 etc to contact them but no response. Other customer care numbers are not responding and they charge for these services. Why such harasement? Trai must take strong action.
                                        Airtel customer support has been notified about the posted complaint.
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