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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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S
Srikanta Bhattacharjee
from Baharampur, West Bengal
Dec 19, 2018
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Address: Bardhaman, West Bengal, 713128

Sir,
Today i recharge sms pack rs 11/- of mobile no - [protected] through airtel online recharge option. I paid the amount from my net banking account 2 times. But recharge is not successful of above number.
So please refund my deduct amount in my bank account.
Transaction ref no is - igaezoxkn9
And - igaezoxxs0
Please contact me - [protected] for any quarry.
Airtel customer support has been notified about the posted complaint.
Micromax q402 I'm about complaint my Airtel Network slow into 112bdm why reason
To night call me 8 bake full mast bhara bate
halchal's reply, Dec 14, 2018
masti bhara pyar
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    shri4sam
    from Yaval, Maharashtra
    Dec 19, 2018
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    Address: Pune, Maharashtra, 411002

    I have recharged my mobile number [protected] through net banking for rs. 65/- on 18th april 2018 and received an sms with transaction reference [protected] and airtel1/del/prepaid txn#[protected] of rs. 65/-. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

    Regards
    Dhanshri
    Airtel customer support has been notified about the posted complaint.
    Sir, I, ve recharged Rs 10 which is unlimited validity but after I unable to outgoing call. pls give back my money which is stuck after recharge and my previous accont balance.. I've done this recharge only for continue the outgoing which is unable. I want back my money
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      S
      Shivu BR
      from Bengaluru, Karnataka
      Dec 19, 2018
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      Address: Mandya, Karnataka, 571405
      Website: www.consumercomplaints.in

      I sir i am shiva kumar from bilaguli village, mandya taluku, karnataka. I am facing network issue from last 11 month, call drop, voice break, network signal is there but voice break problem facing so please kindly resolve this problem and the airtel number is [protected], using area details : bilaguli village, chandagalu post, dudda hobli, mandya taluku, mandya district.-571405.


      Alternate number : [protected] email id: [protected]@gmail.com
      Airtel customer support has been notified about the posted complaint.
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        P
        Papaidubeh
        from Kolkata, West Bengal
        Dec 18, 2018
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        Address: Pakur, Jharkhand, 816107

        Dear sir,

        My airtel number +91 [protected] has been disconnected yesterday but i have 15 days validity left from today 18th december 2018.
        I could not find any reason of disconnecting the sim service without any prior information. I am residing in other state for few weeks and i am in too much trouble as this is my official number.

        Papai dubey
        Pakur
        State - jharkhand
        Pin - 816107
        Alternate contact no. - [protected]
        Airtel customer support has been notified about the posted complaint.
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          P
          paranth555
          from Bengaluru, Karnataka
          Dec 18, 2018
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          Address: Bangalore, Karnataka, 560068

          Hi,
          I am constructing a house in aecs layout, a-block, singasandra, bangalore-68.
          Behind my site there is a airtel tower which is intruding in my site. It was placed in a 2 store building. Due to this i am not able to carry my construction work. I told the issue to the owner of the building. He also called the concerned airtel person and told them to adjust the tower such that it is not intruding in my site. The airtel persons agreed to correct it but after that no action is taken due to this my construction work is affecting. So please address this as soon as possible. Address of the tower

          2174, 12th main road, aecs layout, a-block, kudlu village, bangalore.
          Airtel customer support has been notified about the posted complaint.
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            N
            Nitin Yeole
            from Mumbai, Maharashtra
            Dec 18, 2018
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            Address: Pune, Maharashtra, 412101

            Hi,

            I was recharge 1660/- on my airtel dish tv set of box at 11 dec 2018. That time i was asked 2-3 times to airtel dish tv customer support team, they say on 6 months of recharge, we will offer provide to 4 months free. But after my recharge, they says will provide only 6 months. I think this is very big fraud for common peoples. So, some action need on this types of fraud.

            So, my request to you please look into this issue.

            Regards,
            Nitin yeole
            Airtel customer support has been notified about the posted complaint.
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              S
              Soven Parker
              from New Delhi, Delhi
              Dec 18, 2018
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              Address: New Delhi, Delhi, 110070

              I have had an airtel broadband connection for over 10 years and just recently was able to find a Rs.100 "top up" charge in my past few bills. Going through the Airtel App and online account management portal showed that I was not subscribed to any services. Following up with customer care, I was told that it was an STD pack of some sort activated in 2008. The irony is that the handset provided by airtel has been non-functional and non-replaceable for over 8 years, meaning I have not made a single call for a long, long time, but somehow I have been paying Rs. 100 per month for it. STD calls on airtel have been free for some time now and STILL they happily charge for it without my knowledge or consent. I have stated to customer care that the handset isn't working and I do not use the phone many times over the last decade and none of them thought to mention that this service was still active. I have lost over 12, 000 Rs over the last 10 years in this amazingly well hidden scam.
              Airtel customer support has been notified about the posted complaint.
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                A
                arvind.gupta.2010
                from Chennai, Tamil Nadu
                Dec 18, 2018
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                Address: 621704
                Website: Www.airtel.in

                I am a postpaid user of airtel. I am not able to send sms from airtel it says "send failed" i have tried to call customer service they told me to update the sms center no. But at the time of changing the smsc no. It says "failed to read sim card configuration data" after entering the no. It says "failed to set sms center". Please help. Thank you in advance.
                Airtel customer support has been notified about the posted complaint.
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                  P
                  Prerna27
                  from Heggadadevankote, Karnataka
                  Dec 18, 2018
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                  Address: 560100

                  Hello, i am using airtel 4g sim, but for last few months speed of internet is drastically decreasing. I am paying for 1gb/day plan but i am getting speed like 2g network. I am unable to see youtube or browser. It takes either lot of time to open or don't open ever. This causes lot of time waste of mine and felt like cheated as getting 2g speed in pack of 4g. I usually get speed of around 11kb/s!! But in their advertisement they claim so high speed.
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    from Delhi, Delhi
                    Dec 18, 2018
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                    Address: 122002
                    Website: AIRTEL

                    My land line number which is [protected] is out of service for two days. My instrument is new. Its your faulty cable connection which is responsible for the erratic connection problem which i am facing for past. Three months. Your technician visited four times since then. But just one week passed by same problem arises. Either. There is. No. Dial tone or there is a continuous tone showing there is connection. My equipment is. New. Either your technician are not competent. To resolve this issue or they are harrassing. Please send some expert for the. Job. One more thing the technician you sent last time. Is very casual when i said that the cover of the junction box is damaged by your fellow technician and request to replace by a new one orphansください put a cover because all the wires are coming. Out. He did not do anything and go away.. Infact my service request also regarding. For a. New junction. Box is to. Be provided.
                    Airtel customer support has been notified about the posted complaint.
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                      J
                      Jaspreet09
                      from Delhi, Delhi
                      Dec 18, 2018
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                      Address: New Delhi, Delhi, 110062

                      This is furtherance to my request for a broadband connection of airtel at my residence duggal housing complex, school road, khanpur, new delhi - 110062 in the month of february 2018. An executive came home and filled my form and took all the necessary documents and also the broadband registration fee of inr 1000/- from me. He said that post processing the connection would be done in 7-10 days time. Initially after 15-20 days follow up with him, i was told that, the broadband lines have been cut and destroyed due to digging for sewers and would take time to be up. I informed him to update me from time to time. Even after multiple reminders and call till last month, i was assured that the airtel would again do a feasibility study and line would be laid again and connection would be provided. Since july - august 2018, i have also been getting call from various airtel agencies to check for my satisfaction level post my broadband connection. I have been telling all of them that i am yet to receive the connection and then they hurriedly say, that they would take this case on priority and get it done. Since last 2 months i am trying to get in touch with your customer care department to help me out on the same. Then i have been giving false promises to wait as some executive would visit me in 48 hours for the details and they are say that your area is not covered in the feasibility and i can go ahead for home wife that too feasibility is there. Its been a month that none of the executive have come home and visited to explain me anything. I request you to kindly refund my inr 1000 registration fee as i have been severely mentally exhausted and traumatized and enough of follow up have been done from my side. I am also attaching the enrollment form which has the cef which was given to me by the executive. Being an airtel brand user for last 10-12 years i expect a early resolution as i have suffered enough.

                      Please refund at the earliest.

                      Caf no. 1108354

                      My no is [protected]. I have been hangling with your customer care teams since last 4 months
                      Airtel customer support has been notified about the posted complaint.
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                        T
                        Tharani Viswanathan
                        from Hosur, Tamil Nadu
                        Dec 18, 2018
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                        Address: Krishnagiri, Tamil Nadu

                        Sir, right now i am in japan and using the india number as contact detail for all our domestic (In india) related services.
                        I used to top up regularly. But now i found that my number [protected] is temporarily blocked when i tried to recharge online.
                        No out going call and incoming call. But receiving messages.
                        I already last my old number. I don't want to loose this number as i have registered this number to all my banks and other services.

                        I tried to call 121 and mail them but i couldn't connect them, please provide me some help to activate my sim and advice me what to do to maintain my sim active as i will be staying in japan long period and will be coming to india on regular bases
                        Airtel customer support has been notified about the posted complaint.
                        I want to incoming and outgoing details for last 3 month.For mobile no [protected] if possible as soon as early send me details on my e.Mail id . [protected]@gmail.com thanks
                        This is the worst network I have ever face. My office is at barakhamba road metro station in heart of Delhi. And this issue from back one year. Now it is time to move on another network. You people tourcher me.
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                          B
                          Binson Paul
                          from Bengaluru, Karnataka
                          Dec 18, 2018
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                          My phone line and internet has been dead for the last few days and there is no update or action from airtel towards restoring the services.

                          Airtel seems to have drowned in the drains in terms of the quality of services. Customer care and the service technicians are equally pathetic. For them there is only one question always "can i come home now" expectation being the customer at their mercy should be waiting at the home 24 x 7. Given a time commitment and agreed they will never be there is a different story.

                          I have been chasing a problem with airtel for more than a month by now for the service being very disruptive. Sufficient details have been provided yet they continue to toy around shameless and courteousness only to make continued false and fake promises. Even with the service being continuously disrupted over the month, the bill has been generated promptly and the ask for a no service credit has gone unheard and not responded so far. There was in fact a call from the customer care since the issue ticket could not be resolved for more than a month they would like to close the ticket which i am unsure what that means.

                          Since last saturday 15, dec 2018, situation has changed to worse to worst with both phone and internet completely dead and yet there is only the usual we are working on message as the response with a commitment of 72 hrs resolution. Multiples of 72 hrs has passed and yet the commitment of 72 hrs resolution continues with every mail response. I wonder if there would be any resolution at all.

                          Multiple emails to various airtel authorities has only met with a standard "we regret the inconvenience" message. No resolution so far, no proper updates so far, but bills are prompt.

                          Have been a loyal customer to airtel for more than 10 years, but certainly cannot continue to pay for the lack of service.

                          Immediate attention to the matter and resolution would be much appreciated.

                          Regards
                          Binson
                          Airtel customer support has been notified about the posted complaint.
                          Jan 25, 2019
                          Updated by Binson Paul
                          three months since the issue was first reported to airtel. 4 or 5 service tickets created for the same purpose. no resolution still except for a daily promise of 72 hours that has not completed even after 3 months.
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                            A
                            Apni Sista Ka Bhai
                            from Patna, Bihar
                            Dec 18, 2018
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                            Address: Dhanbad, Jharkhand, 828111

                            Sir my name is krishna khandelwal and i have airtel number i. E [protected]. About 1 day past there is not a single line of tower showing in my phone..
                            I even cant accept any call or even cant call. Not even can use my data packs. I[censored]r company cant provide a better connection or network fidelity then uhh please tell. I will change port my no. To another one. Network
                            With regards
                            Krishna. Khandelwal
                            Airtel customer support has been notified about the posted complaint.
                            Need a 4g tower in my location.
                            Inspite of having sufficient balance, outgoing calls on my number are blocked. I tried to reach customer care but there was no help.
                            Do not disturb kar call gaya tha isliye number band ho gaya aage se Aisa Koi Galti nahi ho ga please sir Hamara number chalu kare is[protected]
                            Mayaram109's reply, Dec 7, 2018
                            Number chalu kar dijiye galti se ho gaya tha ab Aisa Dobara Nahi Hoga sorry sir
                            My internet connection is unsteady and unstable, Remains out of order frequently.Landline No [protected]
                            I Brought Aitel 4g Hotspot 11 months ago, Very slow network with very bad customer support in airtel shops.WHich leads me to change the network
                            I bought airtel life time valid sim 8 years ago.it is valid up to 2037 .But now airtel block my sim and says to buy validity plan of rupees 35 for one month .They block out going calls but I have 60 rupee in account and it is continually in work.
                            Please put legal action against airtel.
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                              S
                              Sarasuku
                              from Nashik, Maharashtra
                              Dec 18, 2018
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                              Address: 414003

                              No network since yesterday evening.
                              I also have account balance and active data plan.
                              My device also has no issues.
                              I don't understand what is "too short" or "not informative" about my complaint?
                              I'm not getting any network! That's my complaint!
                              What more do you need?
                              If you think this complaint is short, expand it yourself   replace all
                              Airtel customer support has been notified about the posted complaint.
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                                R
                                Rumeladas
                                from Bengaluru, Karnataka
                                Dec 18, 2018
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                                Address: Chennai, Tamil Nadu, 603103

                                Rli recharged my number on[protected ]for three times 448 two times from airtel recharge site and 499 from paytm, after payment process, the website displayed that recharge was unsuccessful due to following reasons, insufficient funds in the back. But when i checked my bank account 499 and 448 two times have been deducted under airtel payment. I have never faced such problem before.

                                Now i request you to refund my money back.
                                Transaction ref number is [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  R
                                  Rajivgiri
                                  from Delhi, Delhi
                                  Dec 17, 2018
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                                  Address: Ghaziabad, Uttar Pradesh, 201001

                                  Hi
                                  I have done circle porting from west up to delhi on 1.12.18 and my number get ported in on 10.12.18. But still the Internet is working on my number. I have become fed up with the pathetic service provided the person in service centre and also at customer care. They are just lodging complaint and assuring that there is some technical issue in your number, will resolve soon.
                                  If you can do something. Pls do the needful.
                                  M.no- [protected]

                                  Regards
                                  Rajiv
                                  Airtel customer support has been notified about the posted complaint.
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                                    G
                                    Gazik
                                    from Pune, Maharashtra
                                    Dec 17, 2018
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                                    Address: 411007

                                    Weak signal in gulmohar park area aundh
                                    Airtel keeps informing that matter shall be sorted out in four days
                                    The issue is there for past two years

                                    Date: mon, dec 3, 2018 at 2:13 pm
                                    Subject: weak or no signal
                                    To:

                                    Dear
                                    I am a user of airtel for a long time
                                    Now at pune gulmohar park i receive no/weak signal
                                    I have complained on many occasions but all i receive a call and
                                    Nothing happens
                                    Well this the last time or i change service provider
                                    Thank you
                                    Airtel customer support has been notified about the posted complaint.
                                    Sir, Here we are not getting any network and internet connection...in ADKAR areas. It's too poor. Whenever I call to customer care, everytime they are saying we have forwarded your issues to network team and they will contact you soon. But till now, we didn't get any solution's..

                                    ADKAR
                                    Jalsoor Post and village
                                    Sullia'
                                    Sir, I have accidently burnt my sim card, can you please issue a new sim card at an earliest.
                                    I would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no[[protected]]on my email id mentioned above thanking you regards shree
                                    My village me airtel 4g network is very weak there are no nearest airtel tower stations please install a new airtel 4g network $ airtel network koi update he to please contacts me -[protected]
                                    I've mistakenly recharged my Airtel mobile [protected] inplace of my other number [protected]. Could you please transfer the recharge to my other number([protected]) or refund the recharge amount.

                                    TransID:[protected]
                                    Amount: 399
                                    Correct Number: [protected]
                                    Wrong Number: [protected]
                                    I have purchased airtel dongle 4g sim - no. [protected].

                                    It has not yet activated. Even my reference has received the call 2 3 times which he has attended.
                                    Airtel person said they are unable to update it.
                                    Its been already 7 days.

                                    Kindly activate my sim.
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                                      J
                                      Job Kappala
                                      from Delhi, Delhi
                                      Dec 17, 2018
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                                      Address: Nellore, Andhra Pradesh, 524004
                                      Website: www.airtel.in

                                      I recharged my number on[protected], after payment process, the website displayed that recharge was unsuccessful due to following reasons, insufficient funds in the back. But when i checked my bank account 199 rs have been deducted under airtel payment. I have never faced such problem before.

                                      Now i request you to refund my money back.
                                      Transaction reference number[protected].
                                      Airtel customer support has been notified about the posted complaint.
                                      I have change my number from postpaid to prepaid, from then I am unable to recharge my phone. Now the outgoing and incoming service has been banned. I am stuck, unable to recharge nor call customer care. I am an Airtel postpaid customer from 2 years. This is unacceptable behaviour from Airtel.
                                      Airtel has deducted my balance without my concern.
                                      Sankar034's reply, Dec 12, 2018
                                      After complaining customer care they told that you have balance that's why we deduct it
                                      I get at least 1 call per day from HDFC bank, I guess from Indiranagar branch for personal loan. I have informed multiple times that I am in DND and I never asked for any loans.
                                      The latest calls received today- 13th Dec are from mob- +[protected]
                                      +[protected]
                                      Sir my Airtel payment bank account is closed and I reopen our Airtel payment bank account
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                                        raashid momin
                                        from Vasai-Virar, Maharashtra
                                        Dec 17, 2018
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                                        Address: Thane, Maharashtra, 421302

                                        I have done recharge today ie 17/12/2018. 200 hot deducted from the credit card account still the account is suspended. CUSTOMER CARE people are just eager to raise the complaint and they do not give any resolution. They are of no use. There are end numbers of issue trying to reachable online through airtel app, phonepe, Amazon pay it just says operator is unreacheable every time I recharged and still account is suspended. Called several times to CUSTOMER CARE only issue is raised, no resolution. Big brand name, ### services. Airtel TV account no [protected]. Registered no [protected]
                                        Airtel customer support has been notified about the posted complaint.
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