Claimed

Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
Complaints 54693
Resolved
21970
Unresolved
32723
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 656

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abiranjan
from Jaurian, Jammu and Kashmir
Oct 31, 2018
Report
Copy

Address: Jammu, Jammu and Kashmir

Sir with due respect i state that i did a recharge (top up) of rupee 448 on mobile no [protected] operator airtel on 13 oct 2018 using SBI ANYWHERE aplication Under TID: UH55858026. It is a pre on post number. I didnt get any of the benifit also the amount hasbeen debuted from my account. i called the airtel costumer care .they said it will be refunded in 10 working days as i havent received any confirmatory message from airtel. Also according to them i needed to pay via retailer as this facility is not available and they havent received any money..
But as per sbi message that my payment is done. Also the amount has been deducted from my account.. with out any benifits... Account to airtel costumer care i need to go retailer and do a bill payment but i did top up via sbi anywhere app... plz check the matter and refund my amount... Plz let me know where is my payment of 448 which i did via sbi anywhere app under tid UH55858026... AS I HAVENT get any benifit till now.
+4 photos
Airtel customer support has been notified about the posted complaint.
Nov 02, 2018
Updated by Abiranjan
Some one has called me in the behalf of airtel and took my atm details...also send a link but i forget the no to which i have to send plz contact me again and resend the message and no to which i have to send the message...the no from which i received a call is [protected]

Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    R Rakesh Roshan
    from Bengaluru, Karnataka
    Oct 31, 2018
    Report
    Copy

    Address: Bangalore, Karnataka, 560046

    I have been a customer since 2015 but in august i decided to call customer service to tell them that there are network issues and also wanted them to disconnect my number but they promised to resolve the issue and asked me for sometime then disconnected my incoming and outgoing.
    The appellate team called me tell they can not help and i need to clear my complete outstanding. Stupid people handling escalation.
    My alt number is [protected]. If there is someone competent to resolve my billing issue, i will continue with airtel if not i am going to throw away my sim and move on to a different service provider.
    I have been with airtel for the past 15 years.
    Airtel customer support has been notified about the posted complaint.
    I have lost my sim and temperarly suspend it.
    Rameshnaikranjan's reply, Oct 26, 2018
    Plz suspend it.
    Dear sir
    I have one Complaint for airtel company sim.my mobile number not go to outgoing call and incoming calls problems.so I kindly request solve my mobile number problem sir.my mobile number:[protected]
    I was charged 6T seconds WAP service of Rs 99 by Airtel Without any consent from my end. Please refund the amount
    I purchased an Airtel dongle 9 months back. I activated for 6 months postpaid plan of 3999. Now I want to deactivate the service, I contacted the customer care but no response received yet,
    Helpful
    Found this helpful?
    4 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rovin G
      from Dehra Dun, Uttarakhand
      Nov 2, 2018
      Report
      Copy

      Address: Bareilly, Uttar Pradesh, 243302

      Tum log outgoing kyu band kar rahe ho jayda special network hai kya tumhara 2 paise ka net nahi chalta aur upar se outgoing band kar rhe ho kar do band sim hi mai todkar fenk doonga
      kisi aur network ka kya sim nahi milta hai kya.
      Tumse jyada accha to uninor ka network tha, tumne usko samil krke uska bhi network kr diya.
      Ye outgoing band krne ka kya drama hai band krke kya kr loge sirf apna nuksaan kroge band kro to kr do outgoing air incoming band tum jaisa network chalane ka sauk bhi nahi ghatiya network
      +1 photos
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Adhrit
        Oct 31, 2018
        Report
        Copy

        Hi,

        I have been using my airtel international roaming from april 2018 in china. I took a plan for 3999 in which they mentioned that i will get a 5 gb internet every month. Now yesterday i received 3 messages, one said my data usage went to 7737, then later again i received a message that my data usage went to 10254, then again today morning i received a message that my data usage went to 21474. I am using a china unicom number as well which i took it in april a local number and they have given me unlimited data usage. I am using that only. I don't understand why i am getting charged so high. Also on top of that yesterday i called the airtel customer care when i received the message of 10254 and i asked them to block my internet services asap. The person on phone confirmed me that my gprs services are blocked and it will be effective in 30 minutes. I also have that message that we have activated the data barring. But these fools have blocked my incoming and outgoing calls and my internet when i checked it is still working. I will be coming to india in novemeber and i will take them to court for sure. They are just cheating customers.
        Airtel customer support has been notified about the posted complaint.
        Nov 01, 2018
        Updated by Adhrit
        It's been 24 hours and no one contacted me till now. I am also not able to reach to the customer care as when i dial it says the services has been suspended. Airtel you are just digging a hole for you. As i am not going to leave anyone once i will be coming back to India. Just one more week
        Main balance se 20 ru cut Gaya
        Murad Ansari's reply, Oct 26, 2018
        20 ru cut gya
        Dear Sir
        Please provide the following september month bill receipt.2018.
        Regards
        Vejendla.martuthi
        Gharda chemicals ltd.
        Guntur-AP
        Lost my mobile and lost airtel sim of my mobile no.[protected].
        i want airtel to block this sim immediately
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shachi26
          from Bengaluru, Karnataka
          Oct 31, 2018
          Report
          Copy

          Address: 560064
          Website: [email protected]

          I am the owner of airtel network. All these days i did not have network issue. Recently i moved to banglore (Heart of india) and facing the network issue. I pay 300 rupee bill amount every month but cannot use any services. I complained to the customer care hell lot of times. But, one person says they r upgrading the network and wil complete by november.
          The other person says they r stil searching the site to install. I requested them to improve signals temporary with existing signals. But they do not bother to respond.

          Name : shachi
          Sr no of complaint : 87916522
          Location : banglore 560064
          Airtel customer support has been notified about the posted complaint.
          Rs 20 has been deducted from My Airtel prepaid balance for value pack which I have not opted for, I avail no value added service.
          Please resolve the issue asap.

          Airtel no. : [protected]
          After porting idea to Airtel when idea sim get deactivated Airtel sim is no activating so what supposed i can do bow plzzz help me
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nithu Mohandas
            Oct 31, 2018
            Report
            Copy

            Address: 560034

            Hi,

            My sim has been blocked for last 5 days. I have submitted all the necessary proofs requested 4 days back and still my sim is suspended. I'm unable to make any incoming or outgoing transactions (Calls/sms). This has caused much inconvenience and loss to me. I've raised a grievance with request id - [protected]. Please provide an update on this
            Airtel customer support has been notified about the posted complaint.
            There is no service at my house on first floor in Greater Kailash-2, New Delhi-110048 for as long as I can remember! Furthermore, I bought a roaming pack for Turkey for 10 days and paid separately for it. My normal balance of Rs 1900/- plus also disappeared on my return!
            Sushma Bhatia's reply, Oct 26, 2018
            The mobile number for which complaint is submitted is : 9818063411
            Hi
            md nayimuddin my Airtel mobile no [protected]
            i need to change of address my new address is
            No 10/34B 4th street Gandhi nagar tollgate chennai 600019.
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ramashnkr
              from Bhopal, Madhya Pradesh
              Oct 31, 2018
              Report
              Copy

              Address: Satna, Madhya Pradesh, 485001

              The tower is building in residential area.in this place there is alrady one tower is there.in this place there are many school. We have tried to stop building tower but we can't succeed. They also not have noc to build a tower. They have a money they are building tower. If tower is built it would affect all over the residential area and it also affect the children heath. I hope you will help me
              Airtel customer support has been notified about the posted complaint.
              I hav a 999₹ plan..
              I hav been trying to activate my amazon prime subscription
              But I've not been able to...
              I've followed all the procedures
              But neither a amazon video offer pop up
              Nor does it show in plans available
              My registered mobile number is [protected]
              I received the following message - "Thank you for using Games world - pocket. You have been charged 20 rs from your airtel mobile account."

              I didn't subscribe or use any such service so I would like to know why is airtel charging my account for a service I didn't use or heard of.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pro Phase
                from Mulki, Karnataka
                Oct 31, 2018
                Report
                Copy

                Address: Bidar, Karnataka, 585402

                I am currently on 3gb/day data plan.
                Every night after 12:am my data pack renews and give me 2.7gb instead of 3gb.

                This is happening from past 3 months.

                My airtel number is [protected],

                Every night my data pack renews at 12:00,

                Immediately after that i refresh my account and i see 2.7/gb data available out of 3gb. There is no account for missing data. Even though i don't use any data for 1 minute my data balance keep on reducing.

                Kindly address my issue.

                Regards,
                Kirankumar d s
                Airtel customer support has been notified about the posted complaint.
                I m not receiving an otp on my airtel app . Since, I m not getting otp, I am not able to proceed with the my airtel app

                providing unfair data - Comment #3257731 - Image #0
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  gurinder bholla
                  from Ludhiana, Punjab
                  Oct 31, 2018
                  Report
                  Copy

                  lifetime validity

                  Address: Jalandhar, Punjab, 144001

                  My simcard had lifetime validity but suddenly it stoped outgoing with notice that your validity has ended
                  How can u stop my outgoing and also incoming when it was for lifetime validity.
                  I still have balance in my sim so it cant be due to insufficient balance.
                  Kindly resolve my grievance lest i have to take legal recourse and port out of airtel services....
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  T
                  thakurvijendar
                  from Ludhiana, Punjab
                  Oct 30, 2018
                  Report
                  Copy

                  Address: Panchkula, Haryana, 134114
                  Website: www.airtel.in

                  Airtel's my airtel application sucks,
                  It's been around 4 months, every time i try to make a payment via this # app,
                  It throws me an error saying 'circle id is null'.
                  I am just amazed where the hell is these airtel organization's people living, not sure whether they live on this planet called earth. Why are they not fixing this up? This has affected, from last two months, i am paying an extra charge for my airtel broadband as i am not able to make the payment on time. Whenever i try to make a payment through their mobile application, i get this bloody error.
                  But things are gonna change now, reliance have installed their broadband in my society and i am definitely gonna switch over to reliance. And reliance jio is economic too.
                  Bye, bye airtel.
                  Wish you all the best with your "circle id null" exception.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jaya Naidu
                    from Bengaluru, Karnataka
                    Oct 30, 2018
                    Report
                    Copy

                    Address: 560068

                    I had requested for relocation of airtel dth on 03rd april 2018 from banaswadi to akshayanagar. They had to fix it on 05th april 2018 at the new place. Disconnecting was done promptly. The new place could have only 1 dth connection. Since i had tatasky. I opted to disconnect airtel. I had issue with transferring the airtel fixed line connection too. Which finally after months of chasing was finally closed. Dth was pending despite me calling them. Finally they collected the dth boxes in september 2018 and have issued a 1k+ cheque. I had already taken a yearly subscription with 1 add on connection.
                    The supervisors who picked the call escalation have stated that i would get the amount from april since the relocation was unsuccessful.
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      beemanapallysrinivas
                      from Ahmedabad, Gujarat
                      Oct 30, 2018
                      Report
                      Copy

                      Address: 209001
                      Website: Mahabubnagar

                      Dear Sir,
                      i am Using Airtel 4G Services since last 03 years without any disturbance.
                      Now i was living inMettugadda, Prashanth nagar Colony, Mahabubnagar District of Telanagana State since[protected]. At the starting date to till now i can not received 4G services in single point in 24 Hours.
                      I Was Complaint booked many timed and explained. Till now no result.
                      I request to you Kindly provide 4G service in single or two points in my location.
                      Because in my location, BSNL.IDEA, JIO, other mobiles are i am using, there is no disturbance till now form their 4G services.and also they are working in in single digit 4g service without any problem.and i also not complaint to you since last 02 years in this issue.

                      Sir, I request to you, kindly return my service period amount (Calls)&Data 4g service to change other network portability from today to end of my date December first week 2018 in airtel 4g service.. I can not disturb you sir.

                      If you interest to loss a Airtel customer, by your unsuccessful to provide 4G services to me, in my location in district head quarters in Telangana State. i should complaint to TRAI and Indian Consumer Forum.

                      Please solve the problem as earliest, Kindly provide 4G services to Our Airtel Customers 24X365 days without disturbing.

                      This is the last and final request sir, ...dont be loss a customer, , sir ..everyone valuable to you sir,

                      Thanking you sir,

                      Yours faithfully,

                      B.manjula,
                      Residence:Dhanwada,
                      509205
                      Living at Mahabubnagar dist head quarters. Mettugadda, PanchayathRaj Colony.
                      State Govt Employee.
                      [protected].
                      and [protected]
                      [protected].
                      Airtel customer support has been notified about the posted complaint.
                      Oct 30, 2018
                      Updated by beemanapallysrinivas
                      sir namaste..can you solve my problem and give your 4g service in 1 point signal with out ant disturbing in24X365 days...in my location at Mahabubnagar District in Panchyathraj Colony, Telangana State...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        prabhat vats
                        from Gurgaon, Haryana
                        Oct 30, 2018
                        Report
                        Copy

                        Address: 122001

                        CHEAT AND FRAUD...
                        This month i recharged my Airtel dishtv connection for 1 year. I make a call in customer care for offers and package information. I have 2 multiple connections installed at my home and i m using this airtel dish tv since more than 5 years. My monthly rental for both connection is 815 Rs. I recieved a message for recharge of 1 [protected]@3466. So i call on customer care for more detail. I asked the executive about my current plan and confirmed me the rental plan for my dth connection. Executive told me, for one year my primary connection will cost me 3466 rs and secondary connection will cost 1924 rs. I asked executive, is my plan will remain same..?? The executive told me sir your all channels will play by recharge of 5390 rs. So i did recharge of 5390 on 23rd October'2018. Now today my primary connection all HD channels stopped working. I make a call in customer care..the executive told me that your plan not includes HD channels. Your plan includes only standard channels. Then i asked him for my secondary connection, he said that your only secondary connection includes HD channels not primary, so you have to do another recharge to play HD channels in your primary connection.
                        This is not the first time happen. They always provide wrong information. They don't care what customer asking or what they want...Only want to make customer to do recharges by giving wrong information about recharges.
                        Kindly take action against Airtel Dishtv to avoid such type of frauds.

                        Regards
                        Prabhat Vats
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          ps rajpurohit
                          from Delhi, Delhi
                          Oct 30, 2018
                          Report
                          Copy

                          Address: Gurgaon, Haryana, 122002
                          Website: zee news

                          I have last recharged my dth [protected] for rupees 235/- on 09 oct, 2018 for a period of one month. Now today is 30th ict, 2018 & not even 20 days passed, sine three days message comes deposit money /recharge dth by rs - 200 otherwise your viewing dth will be stopped and its happen today, i was looking important news on it is suddenly stopped. Today also i have recharged today. Kindly look into it and solve my problems which is regular happening. Otherwise i have to leave airtel. Regards
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            DrAlka Goyal
                            from Basi, Punjab
                            Oct 30, 2018
                            Report
                            Copy

                            Address: Ludhiana, Punjab, 141001

                            There is delayed in recharge process so i have recharged two times thinking of failed rechrge but after 2 hrs both the recharge has been done now i want money back of one recharge because both of them are of same specifications except few difference in number of days
                            My number is [protected]
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              PS_Pratishtha
                              from Noida, Uttar Pradesh
                              Oct 30, 2018
                              Report
                              Copy

                              I recharged both my airtel sims with paytm just 4 days back but now it shows that the available balance is na and I cant use the internet or make calls. This has happened to me previously as well when my plan got over before the validity period ended
                              My mobile numbers are [protected] and [protected]. Both were recharged on different days but there is no way that my data balance can become zero this early.
                              +2 photos
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Syed Adnan Shibli
                                from Hyderabad, Telangana
                                Oct 30, 2018
                                Report
                                Copy

                                Sir,
                                This is big issue entered in my mobile
                                There is not sending the call from 2 days
                                I'm very much worry about it. Why because the monthly pack will be outdated in some day. Then please try to fix as much possible.
                                I am facing very big trouble from 2 days. Its a very big issue for. Can you please try to correct my calling proccess.
                                I will thankful to you
                                Airtel customer support has been notified about the posted complaint.
                                Low speed internet and sometime lost connection in this sim.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anviisha Anvi
                                  from Madhipura, Bihar
                                  Oct 30, 2018
                                  Report
                                  Copy

                                  I received the following message on 30th october 2018:-

                                  Thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789

                                  I have not subscribed to any such service. Please refund my amount as soon as possible and please look into this matter as the customers are suffering greatly and are being cheated.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    lokeshtagaram
                                    from Vijayawada, Andhra Pradesh
                                    Oct 30, 2018
                                    Report
                                    Copy

                                    My prepaid mob. No:[protected], every time i am recharging call and mobile data. It is observed “airtel network” is not working and network is very very slow and very poor and very bad.in this regard i was approached local air tel service centre at mg road branch at vijayawada. But, there is no use. So, please rectify net work speed. And i wish you may please be reply back to me. Thanking you..
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rupali Ghadge
                                      from Mumbai, Maharashtra
                                      Oct 30, 2018
                                      Report
                                      Copy

                                      Address: Mumbai City, Maharashtra, 400042

                                      Hi there i rupali tushar ghadge phone no. ([protected]) had just recharge the plan given by airtel of rs 119 for 28 days with unlimited call and 1 gb for month offer. But messages come on my phone it is written as this offer for 12 days only. This is not the as plan was offer.
                                      It should be for 28 days.
                                      So plz, check it and do the needful.

                                      Yours fathfully
                                      Rupali tushar ghadge
                                      Airtel customer support has been notified about the posted complaint.
                                      Sir
                                      In my mobile airtel activated gamesuit service for that they took 35 rs amount from my number which is prepaid and they are taking an amt of 3rs per second on taking please consider my problem
                                      Thanking u
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit