Airtel Complaints & Reviews

Yesterday(01.11.2018) at about 12.36 am i received a msg from airtel which said "Thanks for using Gamesworldpocket. you have been charged rs20 from your airtel mobile account . for more services, call 56789". but i didn't asked for any of this services or games from airtel.i also called customer care service today(01.11.2018 at 10.41pm) to know about this incident and they said that i purchased a game called gamesworldpocket from airtel and that's why they deducted 20rs from my main account balance and they also declined to refund that amount.

This is in regard of a bill payment of Airtel Landline/Broadband Bill Payment of Rs. 710/- bearing number [protected], connection registered on my name Mrs. Durga Sachin Bajaj. I wrongly paid the bill of a different number having a number [protected]. The payment was made on 1st November 2018 at 9.25PM. Mode of payment was Paytm. I will also attach a screenshot of payment for the purpose of cross check and verification. I have spoken to customer care executive on this and the reference number given by them is[protected]. Please look into the matter and do the needful and credit back the debited amount to my account back. Thank you

I have been trying to send a message to a port number from a week but I can not get the message. And whenever I call the customer number, those people ask me the number of the message center, someone tells me something, then some.
But no one has solved my problem yet, I just have to send a message and I do not have to stay this company because they make Airtel customers just crazy

Please Help me.

Thanks:
Regard: Bhagwan Singh
Contact Details:[protected]

Excuse me, you airtel...
My 20 rs. Got deducted from my account unnecessarily, and i am getting a very stupid reason for this that i have used some kind of prime zone services, but the actual fact stands that i have not.
So, it would be better for you to contact me as soon as possible otherwise you are likely gonna face consequences. I will be taking a very strict action against you or will move to consumer court because i am not the only person who is facing such kind of problems and i am not likely to keep quiet as everyone else so better deal with it.
I will take a strict action so its better to reply to my complaint otherwise i will be taking action... And you better mind it...

Today suddenly in the evening an amount of rupees 20 was deducted from my airtel number for some bhakti sagar portrait subscription without my permission. I have no knowledge or information regarding this bhakti sagar thing and i never subscribed to it. How can just airtel subscribe to something without the permission of its users. Return back my money.

Hi,
Recently i have ported to airtel from idea everything is smooth but when i checked for incoming calls its nothing,
No incoming calls for me i'm doing a job that having a lot of incoming calls for me and i'm missing very important communications due to this my work is hampering
Number [protected]
Incoming barred
Outgoing. Working
Sms. Working
Internet. Working

Kindly resolve my incoming calls on priority

Hi,
My registered mobile number is [protected]. I have applied and paid for airtel broadband connection but due to some circumstances your team was not able to install it.
After that i had made request to cancel it and initiate the refund amount of Rs 4068 on 22nd Oct. But it's been 10 days, i haven't received the amount.
Contacted customer care atleast 10 times.
Please take this issue with high priority and provide the refund asap.

Thanks,
Sumit Shokeen.

I am also facing this issue.

I think mobile operators are taking different route to take money from customers.

I am seeing in news that TRAI is wonderful control in controlling the mobile operators to collect money in improper way.

I will be happy if TRAI can help us in solving this issue also.

Thanks
V.Balasubramanian

My Airtel SIM card not detected getting "No Service" error. tried from other mobiles too. Issue was happened before boarding from Chennai, now i'm in abroad. When contacted Airtel customer care, they asked to get duplicate SIM but i need to collect in direct. Currently its not possible to collect SIM directly. Please help is there any other possibilities or can i transfer my Mobile number to someone, Since i'm using this number past 10yrs and i need this number urgently.

Sir/ mam,

I had bought a new airtel dongle for rs.2400 on 0ct 6th in the ethiraj colllege airtel show room, i had paid the money for the dongle. But the will was not given to me, i had visited the show room for more than 5 times. No response was given, pls take proper action on mahendran and others, and provide me my bill to my mail id ([protected]@gmail.com.) within today evening itself. Is this was the punishment that airtel giving to me for buyed their product is it...

My airtel prepaid number is [protected].

Between 24-oct and 01-nov, i was charged rs 35 twice from my prepaid balance for a service called bioscope. This was activated on my mobile at 8:24 pm on 24/10/2018 and again renewed yesterday for a period of 7 days without my permission or my asking for the same.

I have stopped the service today morning after discovering the same. However, this service was activated on my phone without my permission. This kind of auto-activation of a service and then deducting from my pre-paid balance should not be allowed by airtel.

Request you to look at my complaint and refund the amount (17/- rs) charged immediately.

This morning, 1st november, 2018, i recieved aa sms from my service provider airtel stating that rs 20 has been charged drom my airtel account for using gamesworld pocket. I have neither subscribed to it nor used it. This is very unfair practice and i demand immediate refund. This is the second time airtel has done this. They had charged rs 20 earlier too for the same thing.

Money debited from my bank account, recharge was unsuccessful
Money has been deducted from my bank account while recharging through Airtel app, recharge was unsuccessful and money has been deducted from my account.
There are around 2 transaction that got failed and money was deducted and not credited back to my account.while talking to customer care the answer is simple it's from bank and Money will be reverted within 7 days.same thing with bank it's Airtel app problem.
It's worst app. It's been a month and I almost lost 300₹

I had recharged RS.558 pack which offers 3Gb data per day, but I can't even use 100mb of data due to very slow 4G Internet speed, , this is a worst network experience, are you people fooling us by offering that much and providing slow net speed, , do you think am a fool to recharge that 3gb per day pack, , I have many things to do with that and due to your network speed am lagging all my works, , Jio is providing very good network speed in my same are that is my sister is using, and if want to port to Jio, all my money is going to waste, because still 75+ days are remaining in my pack, , if you people are not going to sort out my issue, return my remaining balance amount and I will port to any other network, , I have many work I can't keep on complaining about network..

I recharged my prepaid sim with singapore recharge when i came back from singapore after the recharge date is complete i don't get a tower with the sim.

I have restarted many times, removed the sim and inserted back same result
There is no tower.

If i manully select the network operator.
I cannot add airtel, it says you cannot add to the network try later.

I use a android device.

Hi

Yestarday at 11 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys. I have raised request for port on 27th oct, after 5 days my problem have only doubled instead of getting resolved, as now my both sim are not working.

If i call on customer care or go to airtel store they don't have any solution also, they even said i[censored] wish u can port your number to another network.

Please make my number operational otherwise tell me who will be responsible for the loose that i will go through because of inactiveness of sim

Hoping this time my issue will be resolved

My number is [protected]

Thanks
Rup narayan singh

This morning (01.11.18) l (Cell ph no [protected]) received the following sms from my service provider airtel, stating -
"thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789"
I never did use the stated item, nor did l ever opt or ask for it. Forcing such payments on to customers by the mobile phone service provider amounts to cheating and unfair trade practice.
I want immediate refund of the deducted amount and non-recurrence of such incident.
Kindly look into the matter urgently.

This is regarding the complaint (Reference number[protected] complaint made via email on 27th october 2018) for airtel broadband /fixed line non-functioning since morning 27/10/2018. Even on repeated complaint no response. Again last email sent at these email id - nodal. [protected]@in. Airtel.com, [protected]@airtel.com on 30/10/2018. With response to this last email one of your customer executive finally bothered to call me back on 31/10/2018 (Received call from number[protected] to assure that someone will visit my place today to rectify/resolve the issue of non-functioning broadband and fixed line but finally none of engineer or service provider turned back either physically or telephonically till now.

Why should customer suffer even after paying your bill on time every month. Really you people don’t bother to your customer. This is pathetic and disgusting service from airtel. Instead of advertising yourself if you people focus on your services you will never loose your customer. Really pathetic experience with airtel customer care, service request response and even your higher authority (Nodal officer) of punjab division are pathetic in response to any complaint.

If one has to make this much effort to get his complaint resolved then why should we use your pathetic services and why not one should quit airtel and switch to any other broadband service provider.

I am very thank full to airtel for their pathetic customer services. Kindly discontinue my broadband and fixed line services which is i have been using since last more than 4 years.

I am using airtel service. As the old sim card was not working i.e. it wasn't showing network. So to solve problem, I went to the Airtel store & I had been told that to swap the sim card & told that sim would start in next 4 hours.

But to my surprise, the new sim card was also not working after 4 hours. It was showing the same message " Your sim doesn't allow to select the network". I had contacted the Airtel customer sevice & it was told that the sim card would start till next morning, but all in vein, the sim card didn't woking at all.

Next day again went to Airtel store about discussing the same problem, again I had been told that the service complaint is sent and sim would start in next 4 hours but again nothing happened and showing the same message . " Your sim doesn't allow to select the network"Again called to Airtel customer care and this time I had been told to swap the sim card again from the same Airtel store.

Next day again i. e. after 48 hrs, I swapped the sim again, & still I am facing the same problem and showing the same message i.e. " Your sim doesn't allow to select the network".

It is requested you to solve the problem at the earliest.

Sir with due respect i state that i did a recharge (top up) of rupee 448 on mobile no [protected] operator airtel on 13 oct 2018 using SBI ANYWHERE aplication Under TID: UH55858026. It is a pre on post number. I didnt get any of the benifit also the amount hasbeen debuted from my account. i called the airtel costumer care .they said it will be refunded in 10 working days as i havent received any confirmatory message from airtel. Also according to them i needed to pay via retailer as this facility is not available and they havent received any money..
But as per sbi message that my payment is done. Also the amount has been deducted from my account.. with out any benifits... Account to airtel costumer care i need to go retailer and do a bill payment but i did top up via sbi anywhere app... plz check the matter and refund my amount... Plz let me know where is my payment of 448 which i did via sbi anywhere app under tid UH55858026... AS I HAVENT get any benifit till now.